PROFESSIONAL OVERVIEW

• IT specialist with 12 years of diverse and international experience delivering IT solutions as Project and Program Manager, Release Manager, Business Analyst, Quality Assurance and Scrum Master.
• Bilingual professional with proven record delivering large scale IT projects in the financial services industry, state and federal government agencies, media/entertainment industry and e-Commerce.
• Foster a proactive can do attitude to drive teams to work with a sense of responsibility collaborating with a wide diversity of colleagues while capitalizing upon strong working relationships.
• Expert in planning, scheduling and managing end-to-end web and mobile application development projects, software development, system migrations and/or upgrades and IT Infrastructure projects...
• Program Manager with the ability to align IT initiatives with broader organizational strategic goals.
• Liaison between the business, technical teams, vendors, higher management and other stakeholders.
• PMP as well as Certified Scrum Master with Waterfall and Agile Project Management Expertise.
• Adept in developing, managing and reporting on project financials, risks, issues, dependencies etc.
• Very creative Scrum Master with the ability to shield the scrum team from internal and external impediments and sustain a good work pace by anticipating and addressing issues in a timely manner.
• Adept in managing distributed teams and vendors from various countries and technical backgrounds.
• Approachable and very technical cross-functional team leader with the ability to drive technical decisions in design, requirements, security, architecture, QA, scalability, hosting, IT infrastructure etc.
• Achieved great successes in multiple process re-engineering and process improvement initiatives.

PROFESSIONAL EXPERIENCE

Confidential

Sr. PMO Program Manager Consultant

Confidential and The Department of Housing and Urban Development HUD /Ginnie Mae provide government issued pools of Mortgage-Backed Securities MBS to other banks and financial institutions with the full guaranty of the federal government.

Responsibilities:

• Manages the Platinum Pool Product Line Efficiencies Project aiming at building a system and capabilities designed to streamline and re-engineer the end-to-end processing of platinum pool loans.
• Manages technical requirements and design for the New Pool Processing NPPS Program composed of three tracks aiming at improving the issuance and logging of new pool of loans.
• Established and presided over 17M project budget and led 80-member cross-functional team across multiple countries, stakeholders, vendors and ensures coordination of project activities.
• Streamlined loan processing workflows eliminating manual steps while increasing processing capabilities and dramatically reducing time to market for new MBS based loans.
• Acts as a bridge between BNY, the Federal Government and third party vendors such as Deloitte for status reporting as well as risks, issues and dependencies management and coordination.
• Earned recommendations from highest-ranking federal government officials on the program for transparency and efficient project planning, risk management and status reporting.
• Collaborates with security experts to review security considerations on design and architecture to ensure the solution is compliant with policies, best practices and corporate standards.
• Presented re-engineered loan processing steps to depositors, collected feedback and recommendations on newly created steps and workflow to ensure a real life validation and acceptance of the solution.

Environment: MS Project, Planview, Waterfall, SDLC, SharePoint, Earn Value, SOA, XML, IaaS, JAVA, .NET, SVN, Nexus, Jenkins, MS Visio, SQL, Oracle

Confidential

Portfolio Director Consultant

Confidential is a Confidential. I managed the eBooks Portfolio aiming at automating and streamlining production workflows, provide more efficient end-to-end content delivery mechanisms and improving content discovery through Search Engine Optimizations SEO .

Responsibilities:

• Established the 100 million dollars eBooks Program/Portfolio. Worked within the PMO and partner departments to define eBooks governance, processes, scope, goals/objectives as well as expectations.
• Structured the Internal Content Search ICS Program with clear tracks and projects. Understood the strategic goals of each department and aligned with project planning and execution.
• Developed program roadmap and worked with management to establish KPIs enabling tracking and analysis of project efficacy and created dashboards to help steer projects through successful closure.
• Concurrently manages the eBooks Program as well as the ICS Program along with three projects including ONIX 3.0, The Deltak Integration Project and PBI Ad Sales projects.
• Manages multiple offshore teams from Russia, the UK and India along with external vendors

Environment: Waterfall, PPM, Clarity, MS-Project, SDLC, SharePoint, ETL, Big Data, ONIX 3.0, XML, SOW, SLA, SVN, SQL, SEO, Ad Sales, Data Warehouse, Cassandra.

Confidential

Sr. Project/Program Manager Consultant

Confidential is a global mass media company headquartered in NYC. I managed the Digital Production Initiative 2.0 DPI 2.0 . A program aiming at building systems, tools and capabilities designed to enhance production, submission and processing of digital assets as well as facilitating collaboration between various Viacom entities and production companies around the world.

Responsibilities:

• Managed the DPI 2.0 program composed of the File Transfer Acceleration FTA Project, The Ops. Dashboard Project and the Master Delivery Portal Enhancement Project.
• Worked across multiple departments to gather information and make course corrections on active projects, revisiting risks, issues and dependencies at the program as well as the project levels.
• Engaged senior staff to revisit business goals, develop IT strategy and implementation plan to align IT initiatives with broader organizational objectives and security.
• Worked closely with technical managers and other project team leader to secure approval for project back to green strategy and other necessary course corrections to be made on projects in the red .
• Led all project meetings including monthly steering comedy, weekly team/status, scrums as well as daily standup meetings. Created repository to collaborate on project work products and artifacts.
• Drove project team to meet deliverables on time and on budget, including collaboration in technical discussions and work sessions as required for achieving the project goals and objectives.

Environment: Agile, GreenHopper, JIRA, Confluence, Cloud, SDLC, Digital Media, DRM, Big Data, SOW, SLA, SEO, SOA, XML, SVN, Nexus, Jenkins, MS Visio, Conviva etc

Confidential

Program Manager/Scrum Master

Confidential is a premium cable and satellite television network. As a Sr. Program Manager I was responsible for the planning and execution of multiple HBOGO, HBO.COM and IT infrastructure projects/priorities along with HBO GO Core release management.

Responsibilities:

• Managed web and mobile application development projects, software development projects, system migrations, system upgrades as well as IT infrastructure and data center migration initiatives.
• Managed projects including HBO Connect, PORTAL, Game Of Thrones Interactive Features, TeamSite Upgrade, Apple TV infra. move to the Cloud EC2 , G12 Data Center Reorganization...
• Conceived and implemented a far-reaching processes re-engineering initiates considerably improving the performance and efficiency of the entire department and reducing processing of digital assets.
• Led the engagement with cloud software development team, hardware and networking engineers, and data center operation teams to ensure proper alignment of activities across all operational entities.
• Acted as a bridge between technical team and higher management, producers and marketing to report on progress, risks, issues and dependencies from beginning to successful project closure.
• Created project backlogs, sprint burn-down charts, ran sprint-planning sessions, daily standups, sprint review and sprint retrospective meetings ensuring open collaboration and continuous improvement.
• Worked in close collaboration with technical team to improve built and deployment automation using tools such as SVN, Nexus, Jenkins and CruiseControl.

Environment: Agile, ALM, VersionOne, GreenHopper, JIRA, Confluence, SDLC, CMS, DRM, Conviva, SOW, SLA, Splunk, Sitescope, Omniture, SOA, XML, IaaS, JAVA, .NET, SVN, Nexus, Jenkins, GitHub, Puppet, CruiseControl, MS Visio, Goblin, CDN, JBoss, SQL, Cassandra

Confidential

Sr. Project Manager/Business Analyst

Confidential is a global aerospace, defense, security and advanced Technology Company. The General Services Administration GSA is an independent agency of the Federal Government that provides services to all federal government agencies. I managed a total of 6 medium and large projects as well as the Quarterly Releases.

Responsibilities:

• Managed complex and high priority software development and e-Commerce projects including the Sales Allocation Module SAM , Direct Vendor Delivery DVD and Parallel Contracting.
• Led status meetings with various group of stakeholders from all levels of management to provide project status and report on risks, issues and dependencies from project initiation to closure.
• Managed an average of 25 System Change Requests SCR per quarterly release. Gather requirements for each SCR, communicated Release Notes and drove releases until deployment to production.
• Trained Project Managers on PMO procedures and governance mechanisms to ensure standardized and effective project execution, reporting and evaluation.
• Critically evaluated information gathered from multiple sources to understand root issues, reconciling conflicting information and decomposing high-level scheme into detailed information.
• Authored documents such as Project plans, BRD, FRD, Use Cases, Test Cases and RTMs for projects impacting very large and complex federal government applications.

Environment: Waterfall, MS-Project, CostXpert, SVN, Version Manager, Merant Tracker, ALM, CMS, Oracle, ETL, COTS, Big Data, MS Office, Sharepoint, XML, JAVA, JBoss, SQL

Combined Responsibilities:

• Drove multiple large-scale projects for various clients collaborating with a wide diversity of colleagues and stakeholders to attain desired goals capitalizing upon strong working relationships.
• Managed multiple software development projects for high profile web redesign initiatives while supporting the French Canadian testing work streams at American Express.
• Managed a major system improvement project at the Department of Public Safety of the State of CT.
• Performed as a business Systems Analyst on a big data tax processing system for ADP.
• Used both Agile and Waterfall methodologies based on client's team culture.
• Gathered requirements and tested TDA's internal Human Resources Information Systems HRIS .
• Performed Regression, Performance, Load, System, Smoke and UTA Testing on various projects.
• Created Use Cases diagrams, Activity, Sequence and Class diagrams along with other UML based diagrams using Rational Rose, MS Visio and other diagramming tools
• Tracked project risks, issues and dependencies and monitored through to complete resolution.
• Conducted application end-user training, including the development of end-user documentation.

Environment: MS-Project, JIRA, UML, ERP, Oracle, Big Data, CruiseControl, Jenkins, SVN, .NET, Web Analytics, Winrunner, LoadRunner, Test Director, SOA, SharePoint, MS Visio, CMS, SaaS, COTS, ETL, Date Warehousing, BI, XML, JAVA, JBoss, SQL, CostXpert, Rational tools