Sr. Project Manager Resume Profile
NJ
SUMMARY
- PMP PMI certified consultant with 15 years of experience in Information Technology, with strong practice and solid Project Management skills on projects related to Agile/Scrum methodologies, Waterfall methodologies, Project Analytics, PMO management, Production Support, Delivery Management, Regulatory Governance Controls implementation, Business process interpretation and management of complex procedural development.
- Commanding knowledge and expertise on Agile/Scum tool VersionOne, Clarity PPM Tool, SharePoint, MS Project, Advanced MS Excel PMO analytics with specialization on KPI metrics, business office process and financial analytics dashboard reporting.
- Practical Project Management Life Cycle PMLC skills and experience in executing all phases of Software Development life cycle Agile and SDLC mode for Product/Application development, Production Support and Green Field implementations.
- Hands on experience in AIX Shell scripting AIX admin, Microsoft .Net, C , VB.NET, XML, SQL Applications, ASP.NET, PeopleSoft, PeopleCode, SQR and reporting tools. Rational Certified expert on Rational Automated Testing Tool, HP Service Center Suites configurations and management. Conceptual knowledge on SAP HR Functional modules.
- Highly skilled in implementing Project Management Methodologies of PMI methodologies, SDM methodologies and built in customized methodologies for various onsite clients.
- Handled high value projects on PeopleSoft, Dot Net, Data Warehouse, Informatica ETL, Business Intelligence, TIBCO, Banking Products and Enterprise systems reporting.
- Conducted Post Implementation training sessions, Product trainings to end user groups, Conference room pilot sessions and trainings on technology deployments.
- Skilled in handling intranet and Web Portal projects using Web Technologies, Kerberos SSO security configurations and customized Web application architecture.
- Part of Cloud Migration Team at Applied Materials and handled the governance, security and infrastructural requirements for Edify Database migration to cloud.
- Executed the efficient plans Designs for Release Management and Change Management process across matrixed organizations during the Production Support stages and Post Go Live Warranty phases.
- Commanding Practical experience on MS Project, MS Office, Clarity RPM, SharePoint Customizations, MS Dynamics and NIKU Workbench tools for managing multiple projects and teams.
- Handled Legacy system migrations from Mainframe to PeopleSoft ERP on HR system.
- Expert in VBA scripting, Excel VLOOKUPS, PIVOTS, SharePoint Customizations and Advanced operations for metrics reports generation.
PROFESSIONAL EXPERIENCE
Sr. Project Manager
- COVANCE is one of the leading CRO Combined Research Organization, under LIFESCIENCES domain, that enables the Clinical and Laboratory related research and pharmaceutical products to the market health industry. COVANCE IT has various systems Applications and technologies for their day to day operations. Under COVANCE IT, Saravanan is responsible for Enterprise systems that comprises PeopleSoft HCM Finance systems Application's Projects implementations, Upgrades, Enhancement ASRs and production support..
- As a Project manager at COVANCE IT managed the onsite and offshore team on ERP Applications project implementation, deployment and Production support services.
- Handled OBIEE/Hyperion Projects, Service requests, refresh and data migrations across the platforms and Production Support.
- Responsible for SLA compliance, sox controls compliance and security profile compliance across the organization.
- Managed the quarterly budget, monthly invoice billing, account expansions and resource optimizations efforts.
- Executed DRP and Change Management for critical Finance and HCM applications under the collaborations of COVANCE GPO IT group.
- Managed the implementation of Inbound-Outbound interfaces through TIBCO middleware servers for PO dispatches, interface file delivery with secured encrypted to vendor systems. Articulated the complete cycle of end to end implementation of external vendor interface setup with necessary planning execution of successful custom testing procedures.
- Implemented Mobile Inventory, ERP Projects Costing - Contract Billing modules Archival systems and Finance Invoice Bursting XMLP through with client's compliance and agreed schedule.
- Designed and Customized SharePoint 2010 Pages, Sites WiKis for Project Artifacts, TDD, Project Oversight Weekly Review updates with Security layer.
- Responsible for weekly and monthly stake holders dashboard presentations and VP level status meetings with analytics - metrics on the engagement related vital statistics.
- Generated the custom framed processes for IT team's estimate, project resource loading mappings, onsite offshore budget invoice processing, GO-LIVE playbook framing, internal compliance audit procedures to adhere to standards set by client.
- Part of the Oversight review committee to drive the value added services and centre of excellence on the delivery and management of enterprise solutions.
- Tools Used: PeopleSoft 9.1 HCM Finance, OBIEE/Hyperion, nVision, Primavera, VersionOne - AGILE, Visio, SharePoint, SQL DB, MS Project 2010, TIBCO, XMLP and Microsoft Excel, Visio and Advanced VBA Tools
Confidential
Sr. Project Manager
- Capital one is a major financial company providing consumer lending services in Credit card services, Auto Finance and Global Financial services GFS . GFS includes small business, home loans, and installment lending, healthcare finance and UK/Canadian businesses.
- At Network Data Center, responsible for Project Management of the integration projects of HSBC INGD. The integrations projects focuses on Bank Commercial Retail Application projects, Card and Digital services and infrastructure streamlining on Firewall, Appliances, Vendor Management Portfolios for all LOBs.
- As a Project manager for Network Data Delivery, played a key role in defining and implementing the PIVOTAL data matrix reports Resource Bookings, Tracking and reporting. Changed the pattern of module reporting to direct report from Clarity DB for current data and introduced the concepts of advance excel reporting VBA for delivery leads drill down on reporting structure.
- Handled the HSBC INGD network integrations projects in Capital One for Data Center by managing the Appliance Engineers, DHCP Proxy Engineers, Capacity Profile Engineers, Security Firewall and XML Engineers for various network infrastructure projects for upgrade and integrations across 11 LOBSs.
- Responsible for network TDD review panel approvals, post processing for project executions and weekly health check on oversight status of the network related projects from ITO
- Thorough knowledge on firewall upgrade, technical design of network, Disaster recovery planning, contingency panning on devices readiness to deployment
- Responsible for all project related change management, release managements, Technical Functional documents versioning and management at ITO space.
- Accomplished the key decision analytics for LOB projects on the Portfolio oversight reporting with necessary trend analysis, RCA and deep dive analysis for recommendations to PMs to keep project on tracks.
- Managed Capital One full time associate engineers and contracted Verizon engineers for the resource requisitions booking, allocations, forecast, Actuals and INVOICE related financial variance reports.
- Handled Portfolio Management across 11 LOBs projects and 6 Platform related engineers allocations across projects
- Responsible in driving the projects with compliance on governance, standards and Controls toward delivery and every phase of the project.
- At PMO, used Clarity extensively for portfolio management on resource assignments to LOBs within the project budget and Platform skillset level.. Prepare and Dashboard metrics on resource Actual Hrs charged, variance in vendor billing invoices and schedule.
- Key player in SOX controls on managing the governance controls, population and evidence control for all SOX related compliance on departmental deliveries.
- Guided the reporting team in designs, strategy building for efficient reports to management on Project oversight on red, yellow green status reports.
- Responsible for generating advanced vlookups, pivot data and VBA scripting for Clarity data analytics reports for resource management and Tracking for the PMO.
- Handled weekly issue management and risk management meetings to streamline the project progress schedules without hindrance to delivery.
- Maintained SharePoint portal for all Post production review, documents, Network related case analysis on Lessons learnt, DRP steps and checklist and Technical Detail Design review documents.
- Gathered customer requirements and translate into product back log for the RTE and Shared services project teams.
- Managed vendor Verizon relationships on resource bookings in Clarity for all LOBs and onboarding logistics and Invoice validations against Actuals
- Facilitated and manage monthly agile development sprint planning meetings
- Documented and review the new features, requirements, and strategies as user stories and acceptance criteria with Product Owners.
- Worked with business owners to prioritize feature development, based on business value
- Developed and manage product roadmap
- Created biweekly, monthly, and quarterly Analytics, reports from Version One for management and team meetings.
- Continuously seek opportunities to increase user satisfaction and deepen stakeholder/partner relationships
- Worked with onboarding and procurement team for resource related onboarding and project requirements for timely availability
- Reported resources allocations, forecast and adjust the resource efforts on project wise for monthly distribution
- Evaluated and present the executive monthly/Weekly dashboard metrics on target conditions and track efficiency of resources distribution towards estimated delivery value within budget and schedule.
- Tools Used: CA Clarity RPM, Niku Work Bench, VersionOne - AGILE, Visio, Sharepoint, SQL DB, MS Project 2010 and Microsoft Advanced VBA Tools
Confidential
Sr. Project Manager
- At CIT Marketing, the Energy Optimization EOPT funded projects on managing the customer survey data analysis, building knowledgebase for forecasted marketing on GO GREEN energy saving products, implementation of energy saving appliances and managing solar wind energy easement.
- Customer IT Marketing. DTE Energy was one of the major Energy utility companies in United States providing various Energy related services to entire state of Michigan. At DTE, the Energy Optimization was one of the business units that implemented customer based Projects on energy to manage energy usage, energy measure and normalizations of energy distributions.
- Production Support, Enhancement of existing Energy Programs. On regular basis, the production application's enhancements and support incidents for the Easement and EO groups were managed with standard agreed SOW/SLA. In addition, the release, change management on the EO based programs, were maintained in compliance to the SDPC process for the products available in production and pre-production packages. All the projects implementation and enhancement support were built and maintained in compliance to the SDPC, Agile methodologies at DTE. Configuration of Avaya PDM for CRM on EOPT customer call centre.
- New Projects Implementation Capital Operations Management Based on the EOPT customer requirements, the projects on Energy Optimization programs were implemented on a timely basis. The projects hours varied from 800 to 1400 hrs. in a span of 4 months Major Release and Short Release phases.
- Build Data warehouse universe for Business Objects reporting on Customer Home Database for IT marketing team to analyze the energy efficient appliances meter readings.
- Key day to day management tasks included performing weekly and monthly TRAC review sign off, metrics reporting, resource balancing among the production and preproduction projects.
Tools Used : Clarity PPM, MS Project 2010, SharePoint, Avaya PDM CRM tool, MS Dynamics, Informatica ETL, Business Objects, Visio and Microsoft Tools.
Responsibilities:
- Managed team of 11 at onsite on the platforms like Java, ETL Informatica and Data Integrator services/SAP modules.
- Responsible on end to end project implementations on Agile methodology form SOW to Post Go Live management of all the iterations of the Work Items in the Project.
- Costing, Resource planning, Budget tracking, Variance reporting were some of the key deliverables to the Steering committee and to stakeholders of the engagement.
- Managed data upload and migration projects on Analytical engine for DB level migration management for new locations and DRP management.
- Change and release management throughout the Project life cycle.
- Estimated and planned for enhancements and pipeline projects.
- Adhered to project quality norms/standards/protocols. SOX compliance, Security Standards and procedures.
- Served as part of the quality testing management and ensured the testing, regression testing and load testing for all the ETL and DB based EO projects.
- Managed Conference room pilot and Data conversion for the project solution proposals and accomplished the necessary budget and scope.
- Point of Contact person for issue coordination and resolution management for third party ASP/SAAS/Vendor data exchange.
- Overall Program Management with respect to Energy Optimization programs and Easement management.
- Accountable for monthly Risk/Issue standup calls and mitigation resolution on each work item framework.
- Delivered the Projects for all the Energy based customers at right time and quality at the first attempt on Projects like EOPT Enhancement, Easement Enhancements, Solar Wind Energy Easement, Customer Home Attribute Database, Marketing Data Mart and Analytics DB Engine.
Confidential
Sr. Project Manager
- GFHR Engagement. Capital One was a major financial company providing consumer lending services in Credit card services, Auto Finance and Global Financial services GFS . GFS included small business, home loans, and installment lending, healthcare finance and UK/Canadian businesses.
- Capital One business used the Global One Finance and Human Resources application to manage Finance and Human Resources business operations, which was a solution based on technologies such as PeopleSoft, Hyperion, Dot Net, Portals, Recon and OBIEE. The Global One solution Engagement provided Implementation partnership, Production Support and in flight modules Project Implementations.
Responsibilities:
- Application Run Team Fixed . Managed service model for fixed capacity.
- Complete Project management on handling day to day production support, enhancements releases, change requests and Upgrades on the following Applications Run.
- Tracked and monitored the project plan on each deliverables, Weekly and monthly dashboard status reporting to executives, setting up the interface job scheduling for internal and external data interface with security, timely risk assessments, complete deployment plan with GO LIVE cutover checklists and maintaining the applications developments and implementations on par with Capital One Standards and governance compliance.
- L3 Production Support PeopleSoft HCM, EPM and Finance, Portal Applications on Capital One University Enhancement and Maintenance using Visual Studio.NET 2005, C , XML, .NET Framework 2.0 and Reporting applications on OBIEE, IR/FR Hyperion.
- L2 Production Support All HCM and Finance, Portals and IR/FR, OBIE and Hyperion L2 events.
- Minor Enhancements PeopleSoft, OBIE, Portals, RECON Fileserv, Microsoft .NET applications
- Environment Configuration Management for ERP, Portals and Hyperion based Upgraded environments and RECON environments.
- Application Implementations Build Team Variable - Application build provided for project work services, application development, FSCM and HCM Upgrade to PeopleSoft 9.1 and major enhancements work.
- As part of HCM implementation on 9.1, implemented the Workforce Dashboard analytics system couple with OBIEE Hyperion report interface on managing resource Supply, Demand, Allocations and Actual hrs data.
- In flight Module Implementations: Microsoft Dot Net COU Implementations, eRecruitment, eCompensation, Open Enrollment, Payroll Time and Labor, Benefits and Taleo New Hire Interfaces.
- Accountable for the quarterly audit on handling third party interfaces running in/out PCI DSS Payment Card Industry Data Standard for the control objectives and compliance.
- Managed the Upgrade project from current retrofitting, Compared report Analysis, Keep Drop Analysis, enhancement and Customization prioritization, designed and framed the SIT and IPT test cycles with business for perfect Cut Over. Played the steering role in Production Go LIVE checklists on batch, Ctrl M, upstream Downstream interfaces scheduling, Security Profile design and audit and responsible for Post Stabilization Defect tracking and Release management on Upgraded system.
- Release Management and Change Management for Production Support Fixes, Enhancements and Variable Project Post Go Live Stabilizations.
- As part of HCM, Financial, Dot Net and RECON Production Support application delivery tasks, handled the bi-weekly Release Management on Change Orders, Defect Fix Releases and Service Patch releases. During these Release and Change Management episodes.
- Responsible for efficiently planning the Release Meetings, Prioritization meetings, Stakeholders and Business Sign Offs, Impact Assessment of each element of the Release into Production.
- As part of the SOW - SLA commitments, efficiently designed Release workflow design and Matrix plan and got approved by Capital One for monthly execution of QC and HPSM Small Enhancements on waterfall methodologies.
- On Stabilization periods of new in-flight modules into Productions, as a primary in charge, was accountable for communications, Sign Offs, negotiations with Business on prioritization of the Defect releases, Warranty Support and Scheduling of the Releases before the module completely moves into Production Support.
- Directly handled the North American Bi-Monthly Tax Update Releases.
- Environment Configuration Management: Managed the complete PeopleSoft Infrastructure Administrations, Security Planning, Capacity Mapping, DBA services, Dev, QA and Production Configurations for Upgrades and in flight module.
- Administered Phire and Casewise migration tools for Code deployment to all required environments during production support and normal Change Order execution Window.
- Audited and directly managed the Control compliance on Users validation, Access controls and permission list management for complete production support on PeopleSoft, SSO and Identity management tasks.
- Handled WebSphere and Weblogic deployment, Microsoft Dot Net Portal for COU and Portal sites.
- Complete Project Management with expertise on resource management, tracking budget, efforts management and Process implementation.
- Managed and coordinated the work with offshore team to get the required resolutions completed within SLA, Project Schedule and budget.
- Performed Change migration support and release management.
- Estimated and planned for enhancements and pipeline projects.
- Adhered to project quality norms/standards/protocols. SOX compliance, Security Standards and procedures.
- Weekly, monthly and quarterly status reporting on application support and enhancements Metrics.
- Coordinated day to day BAU and Environment readiness for Productions.
- Prepared and reviewed Test plans, unit and integration testing.
- Served as Point of Contact person for issue coordination and resolution management for third party ASP/SAAS integrated applications in Global One Human Resources.
- Participated in strategic council team to define/provide recommendations for Global One strategic road map and technology plan.
- Overall Program Management with respect to Capital One standards on company acquisitions, mergers and upgrades.
- Help Desk configurator and Manager to maintain the SLA as per SOW. Imparted trainings, TOSSG document practices, authored the process maps in VISIO for Knet, Klink and repository artifacts for L2, L3 level set ups.
- Handled Risk assessment and mitigation for the complete program cycle internal and external supplier chain related critical deliveries.
Confidential
Sr. Project Manager
Kaiser Permanente IT department had planned a large implementation of OneLink System to facilitate the Finance, Inventory, Purchase and Pharmacy tracks, In the mega project,
Responsibilities
- One of the Senior Project Managers responsible for the R2 GO Live implementations and Post Production support execution for North California and North West regional Programs.
- Accountable for developing Clarity RPM - MS Project Plans for Investment and Core Track plans in accordance to KP standards/PMO guidelines.
- Managed day-to-day operational aspects of the Project in tracking the tasks, updating the plan and enforcing project standards established by the governance for delivery. Especially on Cost and Budget management for Core Support plans and emerging new Track plans.
- Extensive planning and control made on resource leveling and PCRs releases through Change management process and configuration management of each regional implementations in whole.
- Lead a team of 5 Project Managers onsite for North California Implementations and Production Support.
- Managed the PMO and Tech Project office with the KP guidelines and established governance with respect to budget and timelines.
- Conducted weekly project review, gate review and negotiated for go/no go decisions on Go Live Milestones and track for Common tracking milestones.
- Handled business analysis of every SRS in enhancement mode for estimation of durations, plan creation and review of design, development and Release tracking.
- Inspection of the complete Agile methodology of SDLC in all enhancements, PCRs and SRs tasks, Pre-Testing and Business Testing for intermediate GO LIVE and bi-monthly releases to production.
- Ensured complete and accurate documentations of all the artifacts and SOX containers in StarTeam/StarShare for all the phases of Releases in the project. Accountable in conducting monthly SOX control audits, evidence collection, sample preparations and follow-up on Internal audit and controls to meet the compliance.
- Prototyped a Release Management Site Workflow system through SharePoint Portal for Document repository handling on Approved PCRs/SRs production releases. The SharePoint site was designed to track the complete progress of each PCR/SR documents workflow, approvals, add/modify properties of specifications by each department track like DEV, PAT, ARCH, UAT and Migration to Production team.
- Took complete responsibility of requirements collections for Site setups, Administrators collection settings, Library of documents Security in Checkout policies, managed the users, groups and owners list. The ongoing plan from Microsoft was mirrored into the SharePoint Planning calendar to replicate the progress of each PCR/Sr movements. All SOX related containers for each PCR/SR approvals and evidences were documented and version controlled in the SharePoint Portal of Release Management Site.
- Managed the applications complete SDLC and delivery projects in Visual Studio.NET, VB.NET, and .NET Framework, as part of the OneLink Implementations.
- Exercised a proactive management style to foresee, identify, address and alert the management to potential risks and issues for the overall success of the project.
- Responsible for Quality Assurance Planning for the enhancement SRs and PCRs through the Product Assurance testing team PAT .
- Monitored and tracked change requests to prevent increased scope beyond to reasonable absorb within the constraint of budget and schedule through proper process implementation.
- Reported and communicated the health check of the project through metrics for tracking schedule, cost and resource utilization of all the tracks on weekly basis against the baselined controls.
- Extensively used Clarity RPM Workbench tool, MS Visio, ChartPro, MS Project, StarTeam, Remedy Tools and MS office tools for project tracking and management.
- Used MS Visio extensively for process flow mappings and communications of process to all track leads.
- Handled Visual Studio SharePoint designer for customizing the PMO sites farm solutions framework in deploy/retract of WSP files, comprised of features, elements templates in integrating the master sites.
- Responsible for infrastructure monthly audits in adding, updating users additions in security profiles for Core Support and Investment Support plans.
- Configured the MSMQ series for synchronous message catalog handling for Onelink inventory systems.
- Directly managed the deployment of crontab and shell script management on jobs scheduling and maintenance.
- Designed the Release Management Workflow for Kaiser Permanente OneLink System Post Production Releases and executed the Monthly Releases of SRs without any deviation.
- Hands on experience in AWK, shell scripting and sftp programming to leverage the interface transmission with other platform systems for downstream integration.
- Complete Project Management through Clarity RPM NIKU project management tools in tracking and managing the tasks under various investment and core plans for deployment and support.
Confidential
Technical Project Manager and System Manager
Applied Materials North America had implemented PeopleSoft applications in HRMS and North American Payroll tracks through full-time IT resources. The transitioning and Management of the total applications from Development mode to support mode was the primary requirement of this project. The project was in stabilization mode. Based on Satyam's established ITIL practice, the complete governance of Applied Materials Application Support and Delivery Management services were controlled
Responsibilities:
- Responsible for the efficient scoping, estimating, planning and managing the Transition and support activities.
- Led a team of 5 member's onsite and 7 members offshore.
- Designed and developed specification design documents for the functional design of enhancements and interfaces for Employee stock options, Payroll modules and Employee Activation and Notification systems.
- Acted as a Business Analyst in defining and scoping all the additional feature customizations and pool hour projects in HRMS module for iterative release cycles.
- Used MS Visio in formulating the process of SLA, Change control, Operation review and all intermediate process changes.
- Sharepoint rollout for decommissioned COTS systems, to maximize the corporate collaborative knowledge on Edify related systems.
- Managed the complete production support project in handling customer at onsite in delivery of work products, cost and schedule optimization during new company mergers, onsite offshore team management, Production support performance stability on enhancements and remedy ticket solutions, third party vendor interface managements, opportunity assessment and Pool Hour planning, SLA adherences, SOX controls compliance, operations review and security audits management.
- As Environment Control Manager, managed the QUEST STAT tools for Migrations of objects in PeopleSoft during Project deployment and Production Support.
- Played the role of PeopleSoft Security Administrator and administered the security compliance of users in Permission List, User Profiles for all Cost Centers.
- During the integration Edify Lombardi systems to PeopleSoft Servers, responsible for shutdown and startup checklist and weekly health check compliance.
- Built multiple testing environments for NA Payroll, ESOP and IPMO related testing and deployments for PeopleSoft Internet Architecture based environments.
- Responsible for Quality management plan implemented and reviewed weekly through all the releases of PCRS to production.
- Directly worked on PSLNK and PS Sandbox testing environments with SMEs on every Incident tickets and PCRs, used rational test suites and Functional test cases for all the delivery made on HR and NA payroll modules.
- Designed and built all end-user Training.
- Worked with change management team to coordinate the evaluations and implementations of changes and enhancements of the applications in waterfall methodolgies.
- Completely in charge of the 24 x 7 Production support with SLA deadlines and escalation handling.
- Designed and coordinated the Disaster Testing and Recovery Planning tasks.
- Designed and implemented the Help Desk configurations through ALARMPOINT software for AMAT Call Center Support tickets handling.
- The transition to ITIL recommended methodologies for support engagement had been formulated and implemented successfully in a short span of time. Responsible for the compliance of ITIL trainings at onsite and offshore for all team members to foundation level.
- Responsible for SOX control compliance and implementation and Quality Management system of HR and Payroll applications. Conducted internal audit controls on securities and SOX based controls for all the applications in HR and NA Payroll Modules for the QMS established control compliances.
- As part of the Support system, handled Upgrade of PeopleSoft HCM system from 8.8 to 9.0 for Core HR, eCompensation and NA Payroll systems.
- Used PL/SQL and AIX shell scripting while conducting Functional test in PSLNK and SandBox testing environments before every production deployments for validation process.
- Handled Edify DB migrations to Cloud by managing the security, governance and standard related to provider implementations for all Edify application users.
- Satyam Certified ITIL v3 practioner.
- Overall Project management using PMI and client based SDM methodology for the Production Support and enhanced Managed services for AMAT.
- Environment: PeopleSoft HRMS and NA Payroll 8.3x in Server HP-UX 11.1, Windows XP/NT, Client XP Workstation with People Tools 8.15, MS Visio, Oracle 9x backend DB, SQR Reports, Shell Scripts, Remedy, SDM, PMBOK, Quest Migration Tool, MS Project and Customized Tools for HR Access Systems
Confidential
Project Manager and Lead Analyst, System Manager
- Responsible for complete production support, enhancements release management of PeopleSoft North American Payroll, Benefits Administration and Core HRMS modules.
- Benefits Administration included HIPAA based EDI standard file interfaces and management.
Responsibilities:
- Responsible for project management and resource utilization to meet client calls within agreed SLA and conducting Toll gates periodical for the effective delivery and smooth production support.
- During the Transition phase conducted Fit/Gap analysis to streamline the customizations of the existing implementations.
- In the support stage, extensively supported the Benefit Administration and base benefits by conducting the system requirements study and played active role in Analysis and design mode.
- Led functional HR team in design and production of functional specs for HR and Benefit module enhancements implementation of PeopleSoft v8.9. This included table configuration, setup, new People code scripts, SQR scripts and security setups etc.
- Led a team of 8 members onsite and 4 members offshore.
- Designed, coordinated and directed cross-functional system integration test plan, directed the production of test scripts. This included scheduling database refreshes, execution and validation of 300 HRMS test scripts.
- Performed Business Analyst role and conducted Due Diligence, requirements gathering, it-Gap Analysis and facilitated Functional and Tech specifications coining for Facilitated HR, Global Payroll and Benefits modules.
- Designed custom PS tables and fields for reporting and interfaces.
- Wrote and executed SQL scripts for use in validation of conversion data as well as configuration and defect resolution.
- Used Agile mode of SDLC in the enhancement and Release schedule development of customizations.
- Assisted training manager in designing HRMS end-user training documents.
- Created and executed SQL scripts for validation on conversion data during combined UAT.
- Coordinated and managed interface testing between client and vendors.
- Redesigned benefit module reports in compliance with HIPAA standards for Benefit Administration modules.
- Efficiently used MS Visio tool for establishing and getting Process flow socialization to the complete team and groups for the implementation of procedures in the project.
- Efficiently handled the Defect Management review and ensured the Quality of every work product met the governance standards set by Nissan global quality control group.
- In charge of SOX controls compliance for all 4 modules Quality control procedures and corporate governance of internal and external Quarterly audits and follow up.
- Created usable business/work-flow processes, risk points of manual processing, project plans and cost effective strategies.
- Followed PMBOK established Project management methodology in Development and Production support mode for the Waterfall methodology projects.
- Underwent intensive training on The Five Steps of Six Sigma as part of defect Management workshop conducted at client site.
- Facilitated Change control tasks and complete Production support SLA management.
Environment: PeopleSoft HRMS 8.43, People Tools 8.15, Oracle 9x with SQR Reports, Shell Scripts, Remedy Tool, MS Visio, PMBOK, SDM, MS Project, Server Sun-UX, Windows XP/NT, Client XP Workstation
Confidential
Project Manager and Techno-Functional Consultant
Ford of Australia HR division decommissioned their existing PERSY legacy system and implemented PeopleSoft HRMS system. The modules like Workforce Administration, Enterprise learning, FBT, eIr201 Workflow and Interfaces were considered as scope of this phase of implementation. The project was launched on scheduled date and with perfect quality within the schedule and budget
Responsibilities:
- Launched the Implementation on the Scheduled Date.
- Led a team of 3 members onsite and 10 members at offshore.
- Performed the role of Business Analyst in getting all the new scope of enhancements, analyzed and implemented the user requirements articulated by the functional team and PS teams into technical specifications for HR modules FOA of the PS ERP implementation.
- Acted as a Business Analyst and conduit between the FOA user community and the ERP implementers by providing insight based on existing systems and their workings.
- Analyzed and brought all practical customizations after a scoping, requirement gatherings, Specifications approvals and Designed the architecture flow map of the complete implementation of HR module.
- Used MS Visio for process mapping and additional process enhancements for the production support Transition and stable state procedures.
- Worked with legacy system of FOA analysts to ensure that their knowledge and experience of the current system were fully captured as part of the transition to ERP.
- Conducted various inter-agency legacy system systems meetings and solved issues related to the PS FOA ERP implementation.
- Managed the Project perfectly at micro level with respect to resources, efforts, timelines, Quality Perspective Audits and within budget. The audits also included the facilitation of internal and external SOX controls and CMMI audit.
- Incorporated Ford Quality Standards in the SDM process methodology implementation at every level of the project management.
Environment: PeopleSoft HRMS 8.8x People Tools 8.46, Oracle 9x with SQR Reports, MS - Visio, PGP, tracker, MS Project, SDM , PMBOK, Server RS-AIX, Windows XP/NT, Client XP Workstation
Confidential
Project Manager and Technical Consultant
Ford Business Services Center was a subsidiary of Ford wherein all the BPO activities of FORD globally were carried out. Ford customized PeopleSoft HRMS 8.8 to suit their specific business process requirements, which they called the PeopleSoft HRMS FORD Global Template 8.8. The PeopleSoft modules covered for the implementation were Workforce Administration, Recruit Workforce and Enterprise Learning. The scope of the project was only the requirements and analysis phase.
Responsibilities:
- Launched the Implementation on the Scheduled Date.
- Analyzed and implemented the user requirements articulated by the functional team and PS teams into technical specifications for HR modules FOA of the PS ERP implementation.
- Conducted the Due Diligence, Fit Gap Analysis in identifying the requirements for Customization of Ford Business Services HR implementation on PeopleSoft Technologies.
- Responsible for the functional requirements gathering, design, testing and migration of a legacy system data to PeopleSoft.
- Served as a liaison between Ford SMEs and development team at onsite and offshore to facilitate the implementation and managed the day to today operations.
- Provided PeopleSoft HRMS functional and Technical support during implementation in Workforce Admin such as hire, terms, transfers, labor relations, discipline and grievances, additional pay, mass updates, affirmative action, compensation, benefits, and enterprise learning.
- Provided troubleshooting, security administration and documentation for PeopleTools, Business Objects Reports Tree structures panel implementation, and other PS conversion issues.
- Certified SDM and SOX Compliance Manager for Ford projects in implementing the standards in Application deployment as per Ford SDM quality standards.
- Managed the complete project in meeting schedule, Cost and efforts, within the agreed baselines established during project agreement.
Environment: PeopleSoft HRMS 8.8, People Tools 8.46, MS Visio, SDM, PMBOK, Oracle 9x with SQR Reports, PGP, eTrack, MS Project, SDM tools, Server RS-AIX, Windows XP/NT, Client XP Workstation
Confidential
PeopleSoft Techno-Functional Consultant and Project Leader
Responsibilities
- Comprehensively discussed, analyzed and documented the HR processes of Sourcing and some elements of Post Sourcing with the respective user team. Extensively worked on AVAYA CDS H/W interface to PeopleSoft call center.
- Conducted the Conference Room Pilot CRP study, effectively involving the respective user team, identified and analyzed the gaps for Recruit Workforce module.
- Prepared the User Requirement Document URD and Detailed Design Document DDD based on the results of CRP, including the list of customizations to meet the 'Sourcing' requirements of NVCL.
- Trained the user team to enable them to effectively use the customised package.
- Security Administration.
Environment: Server Windows NT, Client - NT Workstation and PeopleSoft HRMS 8.1, People Tools 8.41, MS Visio, PMI, SDM, Oracle 8.1.7, MS project, Crystal Reports
Confidential
Project Leader
Responsibilities:
- Implemented the PeopleSoft CRM Sales Force Automation module for Total Systems.
- Extensive steps taken on the MIS Support Reports to monitor BDM activities and region wise Sales performance.
Environment: Server Windows NT, Client - NT Workstation and PeopleSoft HRMS 8.1, People Tools 8.41, Oracle 8.1.7, SDM, PMBOK, MS Visio, MS Project, Crystal Reports
Confidential
Project Leader and Quality Controller
Peregrine TeleCenter 3.6 Support and Development. The scope of the project was to develop and support the new version of Peregrine's TeleCenter product. The product dealt with telephony bill accounting MIS and had customers throughout the world. Peregrine was known for its product specialization and support services. A suite of modules had been developed onsite in the U.S. and the remaining quality oriented issues handled at offshore. The project involved high end SSR net devices, port monitors and combined DB access for all CALL records. The application handled a high volume of data in GB with backends at Oracle 9i and SQL 2000 on Sun Solaris OS. The front end was designed to be in Visual Foxpro 6 with object oriented dynamic approach.
Responsibilities:
Actively performed the role of Technical Project Leader and managed the complete project in design, development and support phases with quality standards with Visual FoxPro and Microsoft SQL Server.
Environment: Server Windows NT, Client - NT Workstation and Visual FoxPro, Peregrine Customized Tools, MS SQL Server, Crystal Reports, Remedy, MS Project
Confidential
Project leader
Confidential
Technical Project Leader
Confidential
Project Leader
- System Technology Web Portal Implementation using Microsoft Exchange Server for corporate email data handling systems on with, Dreamweaver for customizing the Web pages in intranet.
- Education and career counseling web portal, Web Architect.
- Annual Appraisal System, Web portal, Web Architect and Project Lead.
- Environment: Microsoft ASP, Visual Studio, VBA and Web Technologies, SQL Server
Confidential
Confidential
Sr. Software Engineer and Testing Team Lead for Y2K Systems
Roles Responsibilities: Technical Project Lead,
Confidential
Roles Responsibilities: Onsite Technical Project Lead,
Confidential
Project Leader
Confidential
Team Leader
Confidential
Project Technical Lead
Confidential
AIX System Administrator for IBM RISC Based Systems
Confidential
Programmer Analyst
Confidential
Confidential
Senior System Administrator, UNIX Environment
Confidential
System Administrator
Environment: SUN UNIX, Shell Scripting, Visual Basic, Visual Studio, FoxPro, PowerBuilder, MS Access, VBA, Web Technologies, SQL Server, RISC-AIX