SUMMARY:

• Dynamic information technology leader employing an Agile approach across concurrent initiatives. Decision maker with technical know - how in enterprise-scale development, implementation and support. Team Manager adept at integrating corporate objectives into effective solutions to drive revenue or savings opportunities.

PROFESSIONAL EXPERIENCE:

Confidential

Manager, Data Services

Responsibilities:

• Driving automation and process improvement objectives to enable Data Services associates to focus on high value activities.
• Led the implementation of a strategy for Data Services to provide a framework to shift focus from an operational and reactive approach to a more tactical and purpose-driven approach to align focus on intermediate and long-term business objectives.
• Steering the integration of department specific data with business partners and customers to help drive value and retention efforts for our financial services partners.
• Created a workforce mapping plan for the Data Services team that was adopted and implemented by other leaders across the business unit. Collaborated with Directors, Managers, and teams to help design their respective workforce plans.
• Volunteered to lead a key product improvement and stabilization effort across the organization. Responsible for the activity alignmen, prioritization, and deliverables across 13 Agile Teams.
• Responsible for ~10 Terrabyte Business-Critical Transactional System moving Multi-Million dollar daily aggregate transactions on primarily a Microsoft High-Availability Solution spanning multiple data centers.

Confidential

Senior Technology Consultant / Data Architect

Responsibilities:

• Direct the efforts of the onshore and offshore Senior Enrollment Service’s Data Team.
• Implemented process improvements to simplify and streamline the operational activites of the Medisys Data team, resulting in ongoing reductions in staff augmentation requirements.
• Lead data technology efforts to launch upgrade of Anthem’s core technology product. Engaged on project for 4 months, with on-time delivery of project components.
• Leverage my data background to serve as the escalation point for critical or complex issues.
• Lead the team’s database server upgrade and platform migration project.
• Lead efforts to restructure the IT Teams to reduce consulting headcount by 40% and drive the retention of intellectual capital within VMS.
• Drive the creation and enhancement of an IT Infrastructure that positions VMS to support the targeted level of client, employee, and revenue growth. Created and staffed internal positions that allowed for cost savings of 50% or greater for each position retained on the IT staff.
• Directed effort to push toward one framework for VMS’s core IT project that will allow VMS to minimize the time-to-market and expenses for the on-board of new clients. Core technology is now positioned to reduce time-to-market and implementation expenses by 50% for most client projects.

Confidential

Engagement Manager (Eli Lilly)

Responsibilities:

• Lead the planning and implementation efforts to transition main engagement from Staff Augmentation model to a Managed Service with higher profit potential and greater client satisfaction.
• Lead the technology evaluations and associated budgets in response to RFPs with total project values greater than $4 million.
• Construct KPIs and Metrics to project future demands and monitor current performance of IT Teams against agreed-upon Service Level Agreements (SLAs).
• Improved employee morale by boosting opportunities, incorporating job feedback programs, organizing team build exercises, and encouraging opportunities.
• Earned the opportunity to lead the Enterprise Data Management team within first two months of employment.
• Lead the design effort for My Design Center project, which at the time transformed how customers and franchises developed advertisements for the Valpak product line.

Confidential

Responsibilities:

• Spearheaded Foundations project, which minimized time-to-market for new projects and accelerated new revenue opportunities while maintaining competitive advantage.
• Manage and Coordinate the release of Database Projects into production environments.
• Developed and launched Test Market Profiles project, delivering solution on time and creating new revenue stream previously unanticipated.
• Originated modules for new and existing employees wishing to advance personal skillsets, which saved company up to $5K per classroom day.
• Recognized for authoring book, The Official New Features Guide to Sybase ASE 15 and for beta testing Sybase’s ASE product. Reached more than 1,000 people via Sybase webcast as featured speaker.
• Contributed to The Administrator’s Guide to Sybase ASE 15.
• Moderated most critical system requiring round-the-clock supervision with 99.99% availability during 1st year.
• Automated database maintenance administration functions.
• Established warm-standby solution, which dually located client systems so they could be upgraded or repaired without interrupting service.
• Co-authored/Contributed to The Administrators’ Guide to Sybase ASE 12.5.

Confidential, Atlanta, Georgia

Systems Consultant

Responsibilities:

• Exceeded client expectations delivering project on time.
• Modernized interfaces used to manage initial transfer, which are now utilized on an ongoing basis.