SUMMARY

• 9 Years’ experience working in Project Management, Agile (Scrum), and Business Management.
• Certified in Six Sigma management with a proven track record of delivering on time and within budget.
• Certified Scrum Master with passionate servant leadership skills and drive to coach others to become servant leaders.
• Certified in PMEC with experience working on multiple projects simultaneously and teh ability to work independently.
• Ensure Agile/Scrum concepts and principals are adhered to and make teh tough calls.
• Extensively worked on teh PMP framework with strong focus and time management.
• Experience working with QA teams, Business teams, and analysts involving cross - functional teams.
• Experience working on tools like JIRA, MS Project, SharePoint et cetera.
• Acted as liaison between multiple departments and teams under PMO.
• Create and manage sprints in Plainview
• Experience working on Microsoft Office Suite and Google applications.
• Create Project Communication Plan using stakeholder analysis, client interactions, and daily & weekly meetings.
• Define Project Scope, Design, and Create Test plans with test cases to meet teh functional and business requirements.
• Drive Business strategy and lead implementation managers, teams, engineers & technicians.
• Regularly meet customer expectations, rollouts, and internal revenue targets.
• Liaise with customers ensuring satisfaction while checking project health by conducting Internal Audits. Maintain coordination with other functional groups within teh organization.
• Assign tasks, missions & secure task execution subcontracted to internal or external Service Centre according to WBS and ensure compliance with project execution and issues escalations.
• Manage project teams and customer relationships in teh scope of project execution.
• Review & Conduct regular client & scrum team meetings to update daily and weekly status reports.
• Ensure effective and timely customer inputs meet project objectives & schedules.
• Conduct project evaluations, assessment of results, and lessons learned.
• Ensure projects are delivered within teh agreed timelines, approved budget, and profitability forecast.
• Prepare requirements traceability matrix highlighting teh relationship between Test Requirements and Test Cases.
• Prepare and share Chargebacks, Timesheets, Dashboard, and Productivity sheets with customers.

TECHNICAL SKILLS

Operating systems: MS Word, MS Office, MS PowerPoint, MS Excel, MS Project.

Environment: Abode acrobat Pro, Veeva, Visio, SharePoint, Confluence, JIRA

Certifications: Six Sigma, PMEC, Scrum Master Accredited, CAPM (ongoing)

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Project Manager

Responsibilities:

• Create and work with project estimates using Plainview.
• Audit Project plans, processes, and communication matrix at regular intervals.
• Maintaining RAID logs, Governance plan, Work plans, project charter, WBS,
• Documenting and reporting project status, exceptions, and resolutions.
• Creating and maintaining project documentation using standard PTS or client Templates where appropriate
• Participating in teh review of Project Learning to foster a culture for continual improvement
• Consolidate and analyze data collected from program status information, comparing results with a baseline and communicating status to teh management for review.
• Establish a “road map” for teh implementation of a project.
• Managed global cross-functional teams (San Diego, Netherlands, San Jose) to deliver key outcomes for multiple projects simultaneously and keep projects on schedule and within budget.
• Identified key project metrics (KPIs) and success criteria which were used to evaluate project viability and enabled sound quality decisions to be made.
• Developed and optimized project budgets, schedules, and resources for all complex projects to achieve maximum value.
• Worked on Plainview to generate reports and for forecasting
• Managing resource forecast and creating a resource capacity plan.
• Conducting Phase gate reviews, change controls requests, PDR reviews, KPI measures
• Standardizing project principals, practices, and templates for organizational projects.
• Authoring SOPs, processes, Lifecycle factory processes, project artifacts RFP, Response for RFP, product policies, PDR, and sows.
• Creating Rhythm of business documents, Payment for milestone documents, Review policies.
• Maintaining lessons learned and learning register.

Confidential, Boston, MA

Project Manager

Responsibilities:

• Support program managers throughout all phases of teh project life-cycle for teh Commercial Credit Training Program.
• Maintaining and monitoring project plans, and project schedules and ensuring project deadlines are met.
• Create and maintain comprehensive project documentation, change control, and business requirements.
• Preparing necessary presentation materials for meetings and undertaking project tasks as required.
• Manages and ensures execution of all activities associated with teh project lifecycle - from identifying candidates through post-selection tasks
• Developing project roadmaps and project strategies to ensure projects adhere to frameworks and all documentation is maintained appropriately. Allocate work packages, and team charters, update teh status of teh project, and work on performance metrics.
• Chair and facilitate meetings to ensure stakeholder views are managed towards teh best solution and Generate weekly status reports and metrics
• Responsible and accountable for teh coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
• Manage project scope, coordinate technical development, and deliver software solutions with high-quality standards.
• Define and initiate projectsand assign Project leaders to manage cost, schedule, and performance of component projects, while working to ensure teh ultimate success and acceptance of teh program.
• Track teh progress of projects and provide project health reports to teh senior management
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify teh program to enhance effectiveness toward teh business result or strategic intent.
• Coach, mentor, and lead personnel within a technical team environment.
• Present periodic Dashboard reports on teh current program, future opportunities, and client issues.
• Create and own teh project's WBS, risk register, and communication matrix.

Confidential, Boston, MA

Project Manager

Responsibilities:

• Managing resource allocation, procurements, vendor contracting, and listing for smooth project execution.
• Negotiating with profitable suppliers and vendors to initiate procurementpartnerships
• Focus on continuous process improvement by defining, maintaining, and enforcing business process rules
• Develop a detailed project plan, to track progress and ensure teh projects are delivered on time, within budget and scope.
• Measure project performance, Quality management using appropriate systems and tools.
• Providing project support to PMs and Project Management Office (PMO) Mangers, including managing purchase orders and documenting management.
• Participated in PI7 planning to understand teh mission and vision of Aetna for teh current PI and beyond.
• Did RACI matrix analysis, analyzed teh risk and dependencies and removed impediments for teh team.
• Updated teh RTC and teh Acceptance Criteria as per discussions with teh team and PO. Maintained teh Burndown charts. Took updates from teh team during daily stand-up and ensured teh team does not face any impediments.
• Participated in Scrum of Scrums to remove cross-team dependencies across teh Agile Release Train.
• Helped team members by drawing any logical diagrams if needed. Coordinated with teh agile coach to understand teh status of each story and how tasks should be created under each story.
• Participated in boot camp sessions to understand teh basics of Aetna architecture and different platforms.
• Attended teh SAFe 4.6 training for teams with teh other team members under teh guidance of teh agile coach.
• Tried to coordinate with teh PO and Scrum Master and teh development teams to understand teh requirements and teh end-to-end architecture of teh flow of data in Salesforce.
• Recorded teh sprint demos and facilitated teh demo sessions to get feedback from stakeholders.
• Kept tab of teh iteration metrics- Sprint Burndown chart, Number of stories accepted, No. of defects corrected in an iteration. Maintained as per teh quarterly release roadmap to see maximum business value achieved.
• Perform risk management of supply contracts and agreements. Manage projects throughout teh project cycle
• Communicate between teh stakeholders and external clients. Initiate project closing and lessons learned documentation.

Confidential, Chicago, IL

Project Manager

Responsibilities:

• Work closely to monitor and solve issues related to transactional risk accounts to identify patterns and anomalies.
• Translating business and functional requirements into concrete deliverables
• Build quick prototypes or proofs of concept in partnership with other engineers within teh team
• Own teh delivery and backup of periodic metrics, dashboards to teh leadership team
• Create dashboards and visualizations of processed data, identify trends, anomalies
• Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them concerning you're focus area
• Estimated story point effort to arrive at initial project estimate. Estimation is done based on Planning Poker.
• Created, managed & modified teh project risk register, provided mitigation plans & managed escalation of issues.
• Developed Use Case, Activity Diagrams, and Class Diagrams with UML using Visio to give clarity to teh team.
• Documented teh details of teh two-week design sprint building clickable prototype designs using Proto.io and wireframes using teh Balsamiq tool by validating by engaging end-users to reduce teh risk of requirement churn.
• Facilitated scrum meetings like Sprint Planning, Daily Stand up, Sprint Review & Sprint retrospective meeting. Maintained teh Sprint Burn-Up & Release Burn-Down Chart & kept track of teh updates.
• Performed retrospection on wat drove teh project and which factors slowed down teh project.
• Resolved impediments at teh team & and at teh organizational level and helped improve teh team’s overall velocity. Managed teh Risk Register and teh risk exposure and maintained teh Traceability matrix to see 100% test coverage for teh requirements gatheird.
• Perform business analysis and data queries using appropriate tools

Confidential, Boston, MA

Jr Project Manager

Responsibilities:

• Worked closely with clients and internal teams to elicit and documentbusinessand functional requirements.
• Supervised day-to-day operations working directly with PMO, created Project Status Reports, statements of
• Work (SOW) and tracked action items to meet deadlines, standards, and cost targets.
• Collaborated with cross-functional teams to accurately execute modular designs
• Assisted with weekly Replenishment reporting, and customized weekly category reports fitting supplier needs and business focus.
• Participated in quality assurance testing during teh development phase and go-live.
• Chaired meetings and collaborated between various teams and PMO.