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Program Manager Resume Profile

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CA

QUALIFICATIONS SUMMARY

IT and Engineering Leader with more than eight years of managing and delivering complex technical projects with increasing responsibilities. Experienced in working with several product lines and across multiple business and engineering disciplines: Software, Hardware, and Integrated Systems. Experienced in managing projects throughout the product life cycle from concept development to aftermarket support utilizing innovative technologies, including software, cloud computing, big data analytics, intelligent systems, service oriented architecture, and mobile solutions.

Agile, ITIL, Scrum, and Waterfall expertise

Systems and software architecture

Innovative product development

Multi-platform product development

Led multiple teams: Design, Quality,

Cross-functional team development

Operations, Software, and IT

Rapid prototype development

Data Science and Business Intelligence

Cross-function communication

Strategic Competitive Market Analysis

Advanced technical support to internal

Software and Systems Security

and external customers

Financial Management Software

Experienced in Software Development

Life Cycle

TECHNICAL SKILLS

Languages:

C , Objective C, PHP, Python, R, Java

Web Services:

Apache, Restful Web Services, XML, SOAP, REST, and XSLT

Web Scripting:

HTTP, SSL, HTML, HTML5, and JavaScript

Web Servers:

Apache, Tomcat, and IIS

Mobile Platforms:

iOS, Android, and Windows

Relational Databases:

MySQL, and MS SQL Server

Technologies:

API design, Integration, J2EE, JSP, Servlet, J2ME

Design:

CSS, Adobe Creative CloudTM, Bootstrap, Responsive Web

Platforms:

Windows, Unix, iOS, Android

Additional:

MVC, OOP, UML, MS Office, UML, Data Analysis

Project Management

PMP Training, Github, OnTime, DOORS , MS Project , KPI

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

  • Responsible for coordinating delivering of multiple projects that involved integrating different apps in the Toyota vehicle supply chain infrastructure in an agile environment. In this 7.5 Million dollar project there are 7 application development teams involving on-shore and off-shore resources from leading IT development vendors. Leading cross-functional teams involving business, IT, QA, and PMO.
  • Developed cost benefit analysis for the program and communicated to executive steering committee for evaluation and decision making for various product development phases.
  • Created dashboard utilizing well-known Toyota processes for program status reporting, RAID reporting, budget reporting, and product launch readiness reporting.
  • Allocated resources utilizing RACI matrix and tracked resource utilization in a regular basis.
  • Maintained financial cost tracker using Toyota Program Cost Management tools.

Confidential

Technical Product/Project Manager DevOps

  • Developing intelligent systems in multiple product verticals. Providing services by developing Intelligent Systems that include: cloud computing and big data analytics through innovative web-based solutions. Working as a Technical Project Manager for multiple projects: PWA Task Management Systems, PWA Survey, and Intelligent Office Assistant.
  • Recruit, train, and mentor IT staff members, developing teams and leaders to ensure that business value is maximized and IT goals are achieved.
  • Oversee the evaluation, development and administration of all Information Technology software, hardware, database, and network systems within the corporation.
  • Design new innovative systems with advanced technology utilizing internal resources, external software, independent contractors and third party consulting firms.
  • Plan and design IT systems architecture, operating platform and network systems infrastructure.

Confidential

  • PWA Task Management Systems integrate multiple software services through an intelligent software architecture that integrates each software service through SOA and APIs. Software services include Personal Finance, Personal Tasks Management, Personal Cloud, and other
  • Personal Services. Utilized Ontime Scrum project management tool for requirement gathering, error reporting and project schedule management. Technologies involved: Amazon web services, Relational Databases, NoSQL, HTML, PHP, JAVA, JavaScript, Twitter Bootstrap, SOAP, XML, Rest, JSON, and other leading software application and architecture technologies.
  • Conducted market research and created feasibility analysis reports.
  • Created product requirements by analyzing business objectives and product feature analysis.
  • Created budget for the product development. Developed financial and resource planning by analyzing company's resource availability matrix.
  • Validated product requirements with the engineering team by understanding engineering team's capability, schedule requirements, and product requirements.
  • Developed strategies to adopt new technologies that were available in multiple software development domains and integrated in the project for faster delivery of the project by reducing code development time.
  • Communicated with the management team when new products and technology were posing risks to the project by researching industry literature and technical journals.
  • Continuously monitored team performance and delivery status through multiple communication channels, including phone, in-person, video-conferencing and instant messenger.
  • Conducted daily standup meetings to ensure product delivery is on schedule and on budget.
  • Managed multiple geographically located teams in various disciplines, including: Software architecture, development, quality, testing, business analysis, and operations.
  • Managed outside vendors for various support role of the product that included developing UI/UX and automated testing.
  • Conducted technical research to support product requirements that were innovative but yet to be available in the marketplace.
  • Developed rapid action engineering team to develop prototype and concept to validate innovative solutions before making the solution available for production.
  • Provided code-related support when additional support was needed to complete the product on time.
  • Achieved highest level of customer satisfaction for the product features and usability.
  • Completed the project with exceptionally high level of project management by exceeding management expectation in multiple KPIs.

Confidential

  • PWA Survey is a SaaS based solution for SMB market, an alternative to Survey Monkey and other popular survey based software. The software provides businesses to gain insights from their customers and crowd platform in a fraction of cost without compromising the quality and performance of the product.
  • Created the product development plan by analyzing market demand.
  • Developed project charter for management approval, including market research analysis, preliminary project scheduling, resource analysis, and finance.
  • Created project planning including: Financial, Human Resource, Quality Assurance, Milestone planning, KPIs, and Task breakdown Analysis.
  • Managed multiple integrated product teams: Engineering, Business Development, Quality, Vendors, and Customer Support.
  • Delivered projects on time by conducting daily standup, across multiple teams from different locations around the world.
  • Managed and updated project status utilizing Ontime agile project management tools.

Confidential

  • Intelligent Office Assistant is an alternate product, similar to Google Office for Organizations with limited budget and resources. This product includes multiple SaaS services, including: Mail, Document Depository, System Search, Document viewers, and multiple web-based services powered by third party vendor APIs.
  • Led the engineering team from concept to beta testing of the product.
  • Managed in-house, off-shore and vendor teams to develop this advanced product that required state-of the art security and encryption method to protect consumer data.
  • Led the team in development of multiple layers of customer accounts with different permissions level for different user groups, provisioning and scaling of storage.

Technical Project Manager

  • Developed company research strategies that included analysis of product, consumer, competition and technology landscape.
  • Developed product strategies that involved integration of multiple technologies and various service providers to meet business objectives.
  • Created technical reports that included market trend, competitive analysis, industry-leading technologies, and product market fit through predictive analysis and testing.
  • Developed engineering team to lead projects that involved integration of Cloud computing SaaS, PaaS, IaaS , Big data analytics, including Hadoop, MapR, NoSQL databases , Mobile deployment Android, iOS, cross platform and SOA with APIs.
  • Led multiple engineering teams that were involved from software concept development to beta testing.

Confidential

Senior Project Engineer and Manager

  • As a Senior Project Engineer led a group of engineers in multiple product development in the aerospace systems for customers, including Boeing, Airbus, Bombardier, Embraer, US Navy, and US Air force. Worked closely with lead engineers from Boeing, Lockheed Martin, Bombardier, and US Navy for developing multiple aviation products from concept to delivery, and provided aftermarket support.
  • Successfully completed multiple projects that involved design, software development, systems integration, testing, manufacturing, and quality assurance team.
  • Led IPT teams that involved hardware, software, and systems integration.
  • Developed conceptual and details product specification by analyzing consumer and industry specification requirements.
  • Applied data analysis, scientific analysis and design alternatives to deliver most effective solutions for product reliability and safety standards.
  • Reviewed product specification to ensure design meets or exceeds customer, regulatory and industry requirements, including military specification.
  • Communicated with external and internal stake holders to analyze the scope of the project, approval process, and development of the final requirement document.
  • Developed processes that improved project delivery time by identifying inefficiencies in the process utilizing value stream mapping.
  • Created and maintained project budget from the requirements and improved cost by identifying redundancy in the process, and eliminating waste.
  • Maintained project budget for the portfolio projects, and improved cost efficiencies by consolidating of project resources for optimized performance.
  • Created, developed, and reviewed multiple test plans, processes, procedures, and reports.
  • Completed multiple projects with associated milestones: creation of functional diagrams, systems layouts, detail drawing reviews, schematics, data structures, interface and programming logic, material requirements analysis, customer data item requirements, and delivery specifications.
  • Provided technical information for review with product engineering team using established engineering practices, documentation methods, customer requirements, and established engineering practices. Wrote documents for procedures and technical reports, including technical proposals and responses.

Confidential

Project Engineering Consultant

  • Worked on projects that involved e-commerce website creation and design.
  • Worked on ERP solutions and designed storage and data center architecture for a number of clients.
  • Used Visio to capture customer requirements using UML.
  • Used MS Project to track project progress, planned project resources and track budget.

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