SUMMARY

• Passionate Product Manager with experience in software product development by serving the teams in delivering product on time by coaching and mentoring them in agile principles and scrum methodologies and creating value to the organization by adapting business agility.
• Certified Scrum Master and Business Analyst professional with over 10 years of experience in software product development.
• Facilitate the scrum process with cross functional impact that involve moderately complex projects, or maintenance work.
• Delivering capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met
• Extensive consulting and problem - solving experience within various domains such as Asset Management Systems, Insurance, e-business applications.
• Strong background in facilitating discussions, decision making, and conflict resolution within agile team.
• Experience in developing KPIs, reporting and dashboard to guide business and manage profitability and performance
• Collaborate with product owners, program or project managers to communicate delivery of work product from the team and escalate key risks and issues impeding scrum team effectiveness
• Understand, plan, and deliver product requirements scoped by product engineering owners
• Proficiency in using tools such as Jira Board, Confluence, MS Word, PowerPoint, and Excel
• Experience in serving as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
• Experience in developing Mobile and Web-based applications through all stages of the Software Development Life Cycle in the Insurance industry.
• Participated in cross-functional teams to reengineer and improve business processes and models.
• Experience in conduct market research to outline market dynamics, including commonly offered financial products
• Creating and managing roll out plans for several initiatives including preparing associated executive updates
• Worked extensively on requirements gathering, gap analysis, and development of functional specifications for critical mission accomplishing projects.
• Budget management experience, Merchandising, marketing, ecommerce, operations, logistics, supply chain, or related field
• Detailed documentation preparation for requirements, use cases, functional, non- functional requirements
• Proficient in Functionality Testing, User Acceptance Testing, System Testing, Integration Testing, and Regression Testing.
• Self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.
• Have strong problem solving, analytic, decision-making, and excellent communication with interpersonal skills

TECHNICAL SKILLS

Programming languages: Java Script, HTML, CSS

Agile Tools: JIRA, Confluence, Trello, Asana, Notion

Analytic Tools: Tableau, Mix Panel, Google Analytics, SEO

Collaborative tools: Slack, Discord, Meet, Zoom, Teams

PROFESSIONAL EXPERIENCE

Confidential, Dublin, CA

Product Manager

Responsibilities:

• Managed cross-functional teams of business analysts, developers, testers, technical writers and curriculum developers and trainers.
• Authoring progress and completion reports, which were then submitted to project management on a weekly basis.
• Driving release planning, publish the scrum metrics - Product Backlog, Burndown chart, Handle timelines, assign responsibilities, and supervise and summarize the progress of the projects
• Run and manage scrum / agile ceremonies sprint planning, retrospective, reviews, and daily meetings.
• Working with leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
• Gather feedback, Work to remove any impediments that are obstructing the team from achieving its goals and continuously improve quality and delivery
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Performed Risk Analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
• Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and insured that critical requirement are not missed.

Confidential

Business Operations Analyst / Scrum Master

Responsibilities:

• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
• Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Analyzed business processes to identify functional gaps and points of external integration.
• Interacted with clients to understand and document functional requirements and finalize the Business Requirements.
• Closely interacted with designers and software developers to understand application functionality, navigational flow and updated them about end-user sentiments.
• Led projects using Agile, Scrum, and rapid application development methodologies from inception through product launch
• Presented application to senior users at SIPL and received sign-off on functionalities.

Confidential

Business Analyst

Responsibilities:

• Worked with stakeholders and clients to model and document goals communicating transparently to meet deadlines
• Evaluated, analyzed, and communicated systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Working with a team lead to prepare a business requirement document.
• Adding daily scrum calls to update the states of the work.
• Create and implement precise management plans for every project, with attention to transparent communication at all levels.
• Working with the engineering team to understand the challenges.