SUMMARY

• Extensive 6+ years of overall experience in managing agile software development in healthcare, insurance and retail domains as a Scrum Master.
• Experience in running and handling scrum ceremonies, influencing self - organizing and cross functional teams through incremental learning cycles.
• Organize and facilitate sprint planning, sprint grooming, daily standup meeting, sprint reviews, sprint retrospective and release planning.
• Ensure that all Scrum events take place and are positive, productive, and kept within the timebox.
• Help product owner in ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team.
• Educate the team on how to use agile values, agile principles, and agile framework practices to delight customers and contribute towards building a culture of trust, respect, simplicity, courage, transparency, and agility.
• Guide the Scrum Team's focus on creating high-value increments that meet the Definition of Done.
• Help establish empirical product planning for a complex environment.
• Assist in removing impediments to the Scrum Team's progress and shielding the team from external influences.
• Assess the agile health of the team and coach them to higher levels of fluency at a sustainable pace for the team and department.
• Comfortable using Agile Product management tool within JIRA and Confluence
• Experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing and deployment.
• Generated Sprint Burn down Charts and Burn Up Charts to track status of each sprint cycle.
• Contributed to Portfolio meetings, strategizing, architectural briefing and understanding evolving business vision with market trends.
• Developed and documented escalation process to effectively respond to issues, Collaboration with several development, support and operation teams.
• Experienced with co-located and virtual teams with perfect collaboration and communication tools.

TECHNICAL SKILLS

Methodologies: SDLC, Waterfall, Agile

Tools: JIRA, Rally, Figma, In-Vision, Sketch, Microsoft Office Suite,Confluence, WebEx, Skype

Qualities: Servant-Leader, Coordinating, Facilitator, Project Tracking, Summarizing and Reporting, Time Management, Observant, Influencewithout Authority, Mentor, Decision Making, Relationship Building

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Scrum Master

Responsibilities:

• Coordinate and facilitate Sprint Planning, Sprint Grooming, Daily Scrum Meetings, and Sprint Retrospectives for cross-functional Scrum team.
• Worked with product owners during Sprint Review sessions to make sure all the stories met the Definition of Done and get the stories accepted within the sprint.
• Collaborated with the Product Owner and facilitate development of product backlog.
• Worked with stakeholders and Product Owner developing release plans.
• Removed impediments and protected team members from interruptions and distractions to maximize productivity and encouraged process improvements.
• Communicate team’s status/progress via release/sprint Burndown charts, Story Acceptance rate and defects to stakeholders for transparency.
• Ensured each of the User Stories are well defined; contained the Who, What and Why and meet the INVEST criteria before they are estimated by the team during the product backlog refinement sessions.
• Schedule backlog grooming meetings to refine product backlog items.
• Led the teams to self-organization, cross functionality, and full agile adoption.
• Helped team set timelines and coaching the team to be self-accountable towards hitting key deadlines.
• Organize sprint retrospective meetings to gather the team & reflect on the processes, identify actions and next steps to improve the future sprints.
• Kept the team focused on the sprint priorities, business values and protecting the team from over committing.
• Frequent follow ups and reminders to the team on updating JIRA tasks daily for more accurate reporting.

Environment: Agile, Scrum, Jira, Confluence, WebEx

Confidential, Irving, TX

Scrum Master

Responsibilities:

• Involved in PI Planning meetings, Feature Grooming and Sprint Planning sessions, Solution Demos/Reviews, Retrospectives conducted towards the end of the ongoing sprint.
• Proficiently organized and facilitated Sprint Planning, Daily Scrum, Sprint Reviews and Sprint Retrospectives.
• Collaborated closely with Product Owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
• Effectively tracked team’s progress, including burn down, velocity and release forecasting.
• Identified and mitigated team risks and impediments on daily basis.
• Looked for ways the team can improve and encouraged growth through cultivating strong relationships and trust.
• Managed internal and external resources, to deliver projects within given timelines.
• Coordinated meetings with business users and development team to make sure that all the deliverables would be met in time.
• Ensured software development lifecycle processes are followed and supported continuous improvements.
• Ensured cross-functional coordination between product owners, analysts, developers, and QA occurred early and often and removed barriers and blockers for the team.
• Mentor team on proper use of JIRA by all team members in the organization.

Environment: Agile, Scrum, Jira, Confluence, Figma, Skype

Confidential, Austin, TX

Scrum Master

Responsibilities:

• Facilitated all scrum meetings including Sprint Planning, Daily Stand-up, Sprint Review and Sprint Retrospective as well as the Backlog refinement.
• Maintained transparency into the team’s work through metrics.
• Worked with Product Owner to groom backlog and planned releases.
• Worked with the team to resolve impediments quickly to minimize down time and meet up with the sprint goal.
• Coached and guided the scrum team, product owner about agile, scrum process and supported continuous improvement within the team which helps the team to increase in the velocity.
• Supported and educated Product Owner especially with respect to refining and managing the product backlog and decision making.
• Helped increase collaboration amongst team members so they can be self-organized and self- managed.
• Ensured the team is maximizing its capacity and delivering valuable increments every 2 weeks.
• Interacted with the developers and technology team for a better understanding of the Business Processes.
• Handled all the communications between the management and the development team and maintained a flexible working team environment.
• Tracked daily progress using Burn down Chart metrics

Environment: Agile, Scrum, Rally, Confluence, In-Vision

Confidential, Austin, TX

Scrum Master

Responsibilities:

• Servant Leader responsible for facilitating Scrum Ceremonies (Sprint Planning, Sprint Grooming, Daily Scrum Meeting, Sprint Reviews, Sprint Retrospectives).
• Worked with the Product owner to align team with the product vision, sprint goals, and other necessary information.
• Assisted the Product Owner to groom and prioritize the product backlog.
• Protect the team from over commitment and disruption during sprints.
• Resolved conflicts and issues on the team.
• Led the team to self-organization, cross functionality, and full agile adoption.
• Build team cohesion and foster good communication between various development teams Measure and improve team productivity

Environment: Agile, Scrum, Rally, Confluence