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Senior Project Manger Resume

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Milwaukee, WisconsiN


  • Exploring opportunities to apply 7+ years of consulting experience with great strengths in project, healthcare, financial, retail, asset, and vendor management where strong communication and leadership skills can be effectively utilized.
  • A strong team player and a committed professional, who is highly organized, adjusts well to all types of environments, learns new procedures quickly and makes appropriate applications.
  • Industry experience include Healthcare, Retail, Health Insurance, Federal and State Government, and Education/Public Sector K - 12 industries.
  • I have expertise working in a fast-paced, collaborative, project-oriented environment.


  • Around 7+ years of experience as a Project Manager in business consulting and application development with excellent skills in process implementation, client interfacing, requirement gathering, user support, problem solving, and documentation.
  • Goal oriented, highly efficient and effective IT professional with vast experience in the Finance, Healthcare and Retail domains with advanced analytical skills in the areas of enhancements, implementation, integration and migration.
  • Excellent experience to analyze and document business requirements and system functional specifications including use cases.
  • Strong understanding of various SDLC methodologies such as Waterfall/ Agile/Scrum Methodology with hands on experience in all of them and the ability to lead in, all steps of the SDLC.
  • Working knowledge of requirement gathering by conducting personal interviews, developing questionnaires, brainstorming, conducting JAD (Joint Application Development) sessions, or role playing to get a better understanding of client business processes and creating requirements traceability matrix (RTM) for tracking the requirements
  • Proficient in soliciting requirements, creating architectural diagrams, data model, and driving project through execution.
  • Experience in documenting Technical Specifications, data flow diagrams, gap analysis and data mapping documentation.
  • Proficient in Requirement Engineering Process, including gathering, analyzing, detailing and tracking requirements.
  • Experience in Tracking and communicating the team velocity and sprint/release progress to leadership.
  • Utilized Scrum/ Kanban frameworks to lead the project teams through the SDLC.
  • Achieved Project success through collaborating, facilitating, leading and training/coaching teams and keeping teams focused and delivering success in rapidly evolving and changing environment.
  • Experience in interacting with stakeholders like business clients, end users, vendors, SDLC team, configuration manager and production team to identify information needs and initiate process change.
  • Expertise in creating various artifacts like BRDs, Functional Specs, Used Cases, UML Diagrams, Data Mapping Documents, Test Plans and Test Strategies, pre and post RTMs and Status Weekly Reports etc.
  • Expertise in using various tools like Requisite Pro and MS Office for requirement gathering, Quality Centre and Clear Quest for Defect Management/Defect Tracking, MS-Visio for UML Diagrams, MS Outlook, and SharePoint for information sharing.
  • Solid understanding of the ETL process from QA perspective, testing the aspects of ETL transformation using SQL.
  • Expertise in developing Product Road Map, Scope/Vision Documentation, Project Plan, tracking Project progress, and managing resources to ensure successful delivery.
  • Effectively used various elicitation techniques to gather requirements like JAD sessions, brainstorming, prototyping, one and one sessions, workshops, surveys, interviews and conferences.
  • Proficient knowledge on HIPAA- EDI transactions of 270/271, 834, Medicaid/MMIS 820, 276/277, 275, 835, 278 and 837 I/P/D, ACT/Obama Care, HIPAA ANSI X 12 4010/5010 , ICD 9 to 10 and PBM.
  • Hands on experience in complete Quality Assurance (QA) life cycle from Requirements Gathering and Documentations to developing Test Plan, Test Cases, Traceability matrices and conducting User Acceptance Testing (UAT) for QA Testing.
  • Working knowledge on Team Foundation Server (TFS), Microsoft Azure Dev-ops, Google Cloud Platform (GCP), Amazon Web Services (AWS).
  • Proficient in using data analytics tools like Tableau, Splunk, Crashlytics, Omniture, Adobe Analytics.
  • Good knowledge of CRM and ERP applications like Salesforce, Workday, Kronos, Peoplesoft etc.
  • Proficient with data integrations and integration patterns to help identify data requirements for source to target systems.
  • Good knowledge of Hadoop Eco System, Big Data, Dev-ops, CI/CD Process, Supply Chain Management (SCM), Warehouse Management System (WMS), Omni-Channel Fulfillment (OCF), Order Management System (OMS), Care Management (CM) and Content Management System (CMS).
  • Excellent analytical, organizational, communication and documentation skills along with good process management skill to gather requirements to bring out the quality product.
  • Motivated self-starter, good team member with exceptional team building, leadership, and interpersonal skills to resolve issues.


Project Methodologies: Waterfall, Agile, Scrum, Kanban, RUP

Business Process Modeling Tools: Rational Rose, MS Visio, Balsamiq, Lucid Charts.

Requirement Management Tools: Rational Requisite Pro

Project Management Tools: MS Project, JIRA, Confluence, Agile Central, RALLY, TOAD

Defect Tracking Tools: Rational Clear Quest, Quality Center, (Application Lifecycle Management) ALM 11

Databases: SQL Server 2008, 2012, Oracle 9i & 10g, 11g, 12c

Languages: C, C++, Java, HTML, XML, SQL, DPL, Python.

Front - End Tools: MS Office Suite (Word, Access, Excel, Outlook, PowerPoint, SharePoint)

Big Data and Data Analytics Tools: Hadoop (HDFS), Spark, Hive, Mahout, HBase, Pig, Spark MLlib, Drill, Tableau, Splunk, Adobe Analytics, Crashlytics, Omniture etc.

Operating Systems: Windows, UNIX/Linux


Confidential, Milwaukee, Wisconsin

Senior Project Manger


  • Monitored and coordinated product development among a wide range of cross-functional internal and external resources to ensure that products are per specification.
  • Lead multiple cross-discipline technology teams responsible for detecting, eliminating and preventing production defects and technical debt across our Store technology ecosystems.
  • Ensured that sprints are not started until all stories have adequate definition of ready - descriptions, acceptance criteria, and point assignments and other elements as identified by the team.
  • Promoted and educated the development team to understand agile principles.
  • Coordinated and facilitated sprint planning ceremony, Daily standups, Sprint review, Retrospective ceremony making them time boxed.
  • Managed project scope along with product owner to ensure delivery was compliant to scope commitment.
  • Worked with business partners to identify and implement multiple and complex technical systems
  • Guided the operations team by facilitating ceremonies and instilling Agile principles into daily activities to ensure smooth functioning of the delivery team.
  • Facilitated internal and external communication promoting end-to-end project leadership and successful transition to Operations
  • Formulated a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Facilitated sprint planning, sprint retrospective, sprint review and sprint demo meetings.
  • Provide the technical and project management skills in implementing the enhancements and key functionalities to the existing product.
  • Generated the Project level reports and matrices - Velocity Charts (Burn Up & Burn Down Charts) to provide the team performance in every sprint, Capacity Planning, Gantt Chart and Work Breakdown Structure.
  • UtilizedScrumto lead the project teams through the SDLC (Software development life cycle).
  • Expertly promoted continuous improvement and help teams increase productivity and foster innovation.
  • Monitored and managed dependencies on other teams and external projects to ensure potential issues are resolved.
  • Assisted development team with making appropriate commitments through story selection, task definition.

Confidential - Ohio, Cincinnati

Project Manager


  • Presented and recommend the Agile -Scrum methodology over the Waterfall for continuous deployment and integration of the code, also recommend the development and testing tools to support the scrumprocess.
  • Presented and guided the newly formed Scrumteam on the best practices to follow in variousScrum Ceremonies - in order Sprint planning, sprint backlog, Daily standup, Sprint review and Sprint retrospectives.
  • Enforced time-boxing to ensure that the time invested in the meetings has positive outcomes.
  • Acknowledged for capacity to tackle challenging issues, recognize system gaps, analyze viable alternatives, and provide innovative solutions and recommendations that meet the client’s financial goal and implementation timeframe.
  • Planned the work based on the priority of different projects; identifying the crucial and priority of the project to deliver on time and budget.
  • Conducted the Impediments meeting to overcome the risks and issues and provide solutions to mitigate the challenges faced by the team.
  • Generated the Velocity reports and Burn Down/ Burn Up Charts graphs show the progress of the team. The report helped the team define the average story points to commit for the future sprints.
  • Managing teams in both SCRUM and Kanban frameworks.
  • Involved in project planning and project governance through all the phases of SDLC lifecycle.
  • Maintained a requirement traceability matrix as linked to code in order to keep the clients and all the teams up to date with the current progress of the project.

Confidential - Bentonville, AR

Project Manager


  • Promoted and educated the development team to understand agile principles.
  • Coordinated and facilitated sprint planning ceremony, Daily standups, Sprint review, Retrospective ceremony making them time boxed.
  • Coordinated with Product Owner to refine user stories as workable size stories, and have questions answered by product owners and engineering managers.
  • Assisted the product owner and business analysts to create effective Epics, Features, User Stories and Technical Stories.
  • Driven sprint planning through coordination of backlog story ceremony.
  • Generated reports as needed to understand sprint burn down and burn up charts.
  • Participated in ‘scrum-of-scrum’ meetings with other scrum masters as needed.
  • Coached and Supported teams in estimation and release planning.
  • Tracked and managed theactual work done by Scrum Development team every sprint against the velocity.
  • Coordinated and facilitated end-of-sprint ceremonies.
  • Helped in resolving the impediments of progress, coordinating with other teams as needed.

Confidential - Tampa, FL

Product Owner/Scrum Master


  • Conducted meetings with existing stakeholders, end users, etc. to identify the gaps in the existing process and to identify the potential areas of improvements for the current process.
  • Worked on converting business requirements into use cases and user stories that can be easily worked on in a scrum environment.
  • Analyzed existing business systems, procedures, data and proposed changes that would result in overall system enhancements.
  • Analyzed plan requirements and then contributed further defining the plan requirements and created, groomed and prioritized product backlog.
  • Analyzing high priority requirements for implementation. Worked closely with IT technical staff to ensure requirements were fully understood and prioritized.
  • Facilitated Daily Scrum meetings, sprint planning and sprint review meetings to keep the project from being delayed by any bottlenecks that might occur.
  • Created AS-IS and TO-BE process flows to understand the gaps in the process and make the process more efficient for the organization.
  • Worked with system architect teams and business teams to create or enhance the architecture of the environment in which the requirements will be integrated.
  • Worked with the QA teams during testing phase of the project by assisting them in creating test cases and test scenarios for the project.
  • Played a key role in generating analytical solutions to complex business problems bymining data, leveragingdataexperiments, conducting analysis, and generating insights that to yield relevant, actionable insights.
  • Validated the test results during smoke testing and especially during UAT as the business approver.
  • Worked with development team, QA teams, business users, and clients to implement the requirements and incorporated the changes as required.
  • Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.


Senior Business Analyst


  • Studied and analyzed the clients’ business and systems business processes.
  • Responsible for creating and documenting Business Requirements, Functional and Non-Functional requirements, System Specifications, etc.
  • Performed root cause analysis to understand the pain point and work on resolving the issue and documenting it.
  • Developed documentation to support the company strategy and to meet the company goals and objectives.
  • Liaised between the business team and other related departments.
  • Conducted individual and group sessions with business teams and technical teams
  • Performed SQL queries using TOAD software. Wrote SQL statements to extract data from the Tables.
  • Used Rational Unified Process (RUP) and Agile for business requirements and business flows.
  • Analyzed and re-engineered the lifecycle to ensure that the riskier claims could be easily identified and monitored.
  • Created an easy process to understand the different steps in the loan lifecycle and desired functionality of the new system by interacting with the management, SME, stakeholders, lenders & underwriters.
  • Used UML tools to create Use Case diagrams, Activity Diagrams, State Diagrams, Sequence Diagrams, OOD.
  • Created reports for day to day servicing needs for loan monitoring and Inspection.
  • Used SQL and excel for data analysis and data comparison.
  • Validating and manipulating data within Oracle using PL/SQL. Wrote PL/SQL queries to perform Data Analysis.
  • Conducted User Acceptance Testing on the system.
  • Designed Test cases for UAT of Reports for end users.
  • Provided functional specification to development team to build Enterprise Reporting Systems.


Business Analyst


  • Participated in meetings with the respective team members and business users for gathering business requirements, data systems requirements and testing requirements.
  • Analyzed the defects and issues reported by the Business User using defect tracking tools like Rational Clear Quest with respective team members and identified, researched and documented the business processes.
  • Evaluated/Analyzed Mainframe Claims OSCAR System Screen displays and created Mock-Up screens illustrating content and format for team, customer, and development areas.
  • Worked in a team forClaims processingand was involved in prioritized claims, identified problems, prepared an action plan, implemented the solution, identified claims outside the benchmark.
  • Worked with teams to elicit requirements to advise management on developing policy for implementation of systems maintenance guidelines.
  • IdentifiedClaims Managementworkflows, business rules and developed flow charts and activity diagrams.
  • Performed unit testing, developed steps for User Acceptance Testing plans and Test scenarios with QA Team.
  • Responsible for mapping ofICD9toICD10and performed testing for 270/271, 837 I/P/D, 835R transactions to migrate toHIPAA 5010.
  • Created user stories and attached the artifacts such as test cases, case narratives using Rally.
  • Designed and developedUML diagramssuch asuse cases, activity diagramsandsequence diagrams.
  • Coordinated in development of training materials for functional and process improvements.
  • Coordinated end-to-end testing on the release version of the software application and detected GUI bugs.
  • Facilitated sprint retrospectives to understand the effectiveness of current process being implemented to execute the user stories, defects or any process improvements.

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