Project Manager Resume Profile
Charlotte, NC
Summary:
Senior project manager with extensive experience covering the entire software development life cycle. Seeking management opportunity as a keen strategist and relationship builder adept at identifying opportunities and leveraging broad technical expertise, industry contacts, and management skills to positively impact the organization's growth and profitability.
- Successfully design and lead multi-national teams to successful implementations of complex software solutions for clientele worldwide utilizing variations of Waterfall and Agile models.
- Assess and manage scope, schedules, resources, issues and risks and organizational change across departments to meet project objectives.
Recent Professional Experience
Confidential
Engage and manage multiple application teams throughout the Bank of America footprint to achieve major updates of Bank of America Online. Projects cover all 5 steps of the DMAIC method. Requires direction of teams co-located in the USA, Mexico and India through the entire project lifecycle for multiple, simultaneous projects. Routinely report to senior management on progress, budget, and resource needs.
- Responsible for e-commerce section of a large scale project to expose, translate and display improved customer balance information for bankofamerica.com. Applications written in Java with interfaces to many systems of record and translation layers to generate accurate balance information for customers throughout the USA.
- Management of e-commerce portion of the effort to develop the capability to create variable rate APR offers using rate indices different then 90 Day Prime.
Project Manager
Responsible for building and managing cohesive teams in multiple sites to succeed in programs and initiatives focused on the merger between Wells Fargo Advisors and A.G. Edwards. Provisioned applications centered on secure data transfer, ID management, access controls and systemic encrypted communication between the Wells Fargo Advisors footprint and the cloud. Projects required gap analysis, data mapping, stress testing and close cooperation with ethical hacking teams as well as all other typical project management activities. Applications were written in Java and used an Oracle 10g backend, XML, and SAML for authenticating and authorizing data between domains. Regularly communicate project status to senior management.
- On-boarded applications from the legacy A.G. Edwards platform which required negotiation of data elements and transfer protocols, establishment of access controls, data mapping and user base forecasting to ensure high availability SLA's were met.
- Management of major releases of a business essential application to seamlessly and securely transfer authenticated customer credentials and portfolio data from within the footprint to 3rd party service providers. This application is utilized by all financial advisors for the primary business unit of Wells Fargo Advisors and is the backbone of secure communication within the brokerage environment.
- Assumed primary responsibility for consolidation of four similar secure communication platforms between the post merger Wells Fargo Advisors and Thomson Financial. Systems designed to operate under post-merger loads and within established SLA's.
- Led scalability initiatives to ensure performance of key service oriented architecture systems to meet the Wells Fargo Advisors and A.G. Edwards post-merger expectations. Includes analysis of current infrastructure, projected throughputs and future trends to accurately design systems and associated hardware to meet all objectives.
- Developed a comprehensive approach to monitoring that proactively finds problems in core systems before they affect a great number of users while collecting availability data that provides ongoing information of the performance and stability of core applications.
Confidential
plan, organize and complete project efforts across the enterprise. Adhere to traceability of Statement of Work, business requirement through to development, test and deployment. Work with or report to VP's, directors, managers, developers and nationwide vendors.
- Led SharePoint 2007 evaluation and proof of concept development for presentation to C-Level management.
- Gathered requirements into functional specification, negotiated schedules, consulted in design, and led web application projects to completion utilizing ASP.Net, ASP, and XSL with SQL Server 2005 database.
- Led Agile development effort and acted as a design consultant for a C web application to access and distribute centrally located data to 3200 stores over the web.
- Management of customer response center modernization project to completion involving several outside vendors as well as internal departments.
Confidential
Managed the offshore development of a large scale ERP system for the food service QSR, Casual Dining and fine dining vertical using a blend of the Extreme and Waterfall models to meet specific needs of the business users and the requirements of the application modules. Responsible for project planning, risk analysis and mitigation strategies, team assembly and allocation, vendor negotiation and management, gathering requirements, business process modeling, architecture and design review, tool evaluation and selection, as well as all other day-to-day tasks. Team included software architects, software developers, QA associates and product managers. Team co-located in the USA and Romania. System development in C on the .Net 2.0 platform utilizing WCF and workflow from .Net 3.0, SQL Server 2005, SQL Express and Reporting Services for SQL Server 2005.
- Learned and implemented SharePoint portals for development teams to unite disparate data sources and facilitate communication between focus groups.
- Utilized process streamlining skills to perform internal consultancy to improve processes throughout the company in the areas of communication and project management.
- Leveraged expertise in business analysis, systems implementation and offshore consulting to drive the development of a new, highly focused QA department to handle offshore developed code base and ensure the quality of the project. Strategy involved Team Foundation Server and numerous automated operations.
Confidential
Spearheaded the successful design and implementation of technology solutions at global client sites throughout United States, Austria, Mexico and Germany. Required direction of day-to-day initiatives of multiple, simultaneous projects including concept design directly with client management, business analysis including requirements gathering and business process modeling, application development, system implementation, resource allocation, risk analysis and budgeting following the Waterfall and Agile models.
- Responsible for gathering requirements, business process modeling, area design and IT staffing for a multi-million dollar warehouse automation project for Walgreens.
- Managed the design, sale, programming and implementation of a multi-million dollar configurable warehouse automation solution for Blockbuster, Inc. This solution is responsible for the delivery of the new release DVDs to every Blockbuster store.
- Designed the concept and sold the major re-working of the automated distribution solution for Handleman Company, responsible for approximately 8 of all music sold in the USA.
- Designed, assisted in the sale of and implemented 4 separate high volume solutions for AmerisourceBergen handling approximately 20 of the total throughput of this 22 Fortune Company. Systems interfaced with Manhattan Associates.
- Designed and implemented high volume picking solution for D K Healthcare Solutions.
- Upgraded high volume picking solution for McKesson.
- Software development, support, documentation and training for a multi-million dollar warehouse automation project for Volkswagen. Every Jetta and New Beatle is built using this system.
Confidential
Effectively led the design and delivery of customized application and software projects for clients. Consulted with clients to provide expertise across a broad range of Web-based technologies and procedures. Projects managed using an early Agile model.
- Lead Developer of Taylor Associates Reading Plus, a major educational software package for a large educational software provider, utilizing Java, Flash, Director and MySQL through an ASP model.
- Lead Developer and Lead QA Analyst for Americana Financial project, a major insurance provider, utilizing Cold Fusion and JavaScript.
- Collaborated with Team to develop a multipurpose, on-line application for major healthcare company, utilizing Perl, PHP, JavaScript and MySQL.