• Highly-motivated and dynamic IT Professional with extensive experience in Information Technology, Business Intelligence and the Insurance/Reinsurance industry
• Successfully led multi-discipline, multi-location, global teams developing excellent communication and management skills
• Relishes coaching, mentoring developing direct reports as well as other junior colleagues within the organization
• Pro-active, self-starter with work ethic based on continuous improvement
• Strong analytical skills with the ability to de-construct complex ideas or issues into simple, easy to understand concepts
• Ability to think outside the box and to step back to look at the big picture

CORE COMPETENCIES

EMPLOYMENT HISTORY

Project Manager / Business Analyst Sep 2012 to Present

Transition Team, Jackson National Life Armonk, NY

• Responsible for the planning execution of the transition of systems from Swiss Re Americas to Jackson National Life due to the acquisition of the Admin Re portfolio for 600m
• Responsible for the planning of the roll-out of a new project management methodology and tool AtTask to all departments of the company 3,000 employees
• Established a temporary office for 30 key people in a nearby hotel during the 2-week closure of the Armonk office due to Hurricane Sandy with no interruption to business continuity

Project Manager / Business Analyst Confidential

• Responsible for the US roll-out of a global finance system working with management from various departments in the US and the core IT development teams in London.
• Responsible for the overall co-ordination of project tasks across 3 separate IT development teams in London
• Successfully brought together 3 separate London-based IT development teams while based in New York, addressing co-ordination, collaboration and communication issues bringing the project back on track for successful delivery
• Defined the roadmap for the transition from the existing US region based system landscape to the new global system landscape thereby identifying scope, timelines and IT US-based resource requirements

Lead Business Analyst Confidential

• Led the Business Analysis for the Global Policy Data Warehouse Project which allowed for the decommissioning of several large legacy systems while greatly improving the ease of information exploitation on a global basis
• Acted as IT Partner for Managing our Business initiative working with various departments in different locations globally to ensure their proposed solutions were technically sound and adhered to IT governance which enabled senior management to understand the performance of pricing globally
• Defined Business Analysis approach for new DWH development based on the simplification of data through Information Requirements and Data Profiling to enable ease of global information exploitation.
• Successfully launched the Global Policy Data Warehouse Project despite resistance to the project due to the complex nature of the business case for data warehouses
• Dramatically reduced the complexity of the data by applying self-defined business analysis methodology for new DWH development based on Information Requirements and Data Profiling which resulted in greatly reduced system costs actual data volume was reduced to 1/10th of the original and efficiency of information delivery a 3 day process to generate a report was reduced to 2 hours

Data Warehouse Manager Confidential

• Responsible for the establishment of a Global Information Exploitation team in the US to support the strategic enterprise information needs of the L H business unit globally. This included transitioning work and knowledge from London to Armonk and developing the new team of 15 developers
• Set-up and implemented fully outsourced offshore development model while continuing to successfully deliver major releases of the Global L H Information Exploitation Data Warehouse and downstream interfaces. This resulted in reduced costs and the ability to plan each release based on a flexible resourcing.
• Successfully lead the project work-stream to deliver the Global Enterprise Information Exploitation system consisting of 110 globally standardized reports to the US business unit thus aligning the UK US business processes allowing for consistent global management reporting. The project team consisted of 20 people spread across 3 different countries and 3 different vendors.
• Defined and implemented new software development processes and procedures such as causal analysis, code versioning, change management and integration testing which resulted in improved quality of deliverables and reliable timelines
• Re-defined quality assurance testing approach for DWH and Reporting resulting in substantially increased coverage and effectiveness of independent testing

Business Intelligence Team Lead Confidential

• Starting as a Business Intelligence consultant developing reports, I was quickly promoted to team leader. In this role, I successfully brought together a disjointed multi-disciplined team spread across 3 locations.
• Led the successful delivery of a global enterprise reporting solution consisting of 60 standardized reports to the UK business which led to greatly improved operational efficiencies, improved data quality and the ability to standardize business processes globally thus benefiting global management reporting
• Designed and implemented reporting solution for experience studies which allowed the business to set terms of trade, analyze exposures and identify pricing issues across all L H products at the individual policy level which had not been possible previously

Full-Time Student / Part-time Language Teacher Confidential

• Gained Degree in Computer Programming and System Analysis at Vatterott College long-distance
• Gained certificates in levels 1, 2, 3 and 4 in Spanish language at UNAM
• Taught English to executives for AHPLA Language School on a part-time basis

Actuarial Systems Analyst Confidential

• Responsible for establishing the current and future system requirements for the UK Corporate Actuarial Team Liaising with both IT and the business.
• Defined and implemented standard automated actuarial reports replacing manual unreliable and time consuming processes

TECHNOLOGY / SOFTWARE

Business Objects V5, 6 XI , SQL Oracle , MS Office, MS Project, Sybase PowerDesigner, Flux Capacitor, AtTask, Sharepoint,

PROFESSIONAL COURSES

• Best Practice Project Management - levels 1 foundations , 2 intermediate 3 advanced - Internal Project Management methodology based on PMI
• Leadership Program - Internal 1 week course to develop leadership skills
• Foundations for Manager Effectiveness and Accelerating Team Productivity - Internal 4 day course focusing on developing people and managing teams
• ITIL Foundation Course - 2 day course covering the ITIL concepts framework of service management
• Dimensional Data Warehouse Design - 2 day course addressing dimensional modeling requirements design