SUMMARY Extensive experience in all phases of the software development lifecycle. Responsibilities have included corporate and operational planning, application development management, project/process/program management, and business analysis. Defined and implemented project and process methodologies, along with associated training, testing, and documentation. Worked effectively with all levels of internal/external management. TECHNICAL EXPERIENCE Software: Microsoft Project, SQL, Salesforce.com, Great Plains, UNIX shell, Microsoft Office, Selenium testing tool, Bonita Workflow Suite, and QuickBooks Pro, SDLC Agile software methodology tools

Desire to complete PMP certification.

WORK EXPERIENCE

Confidential

Project Manager

• Project manager for Humana's pharmacy/prescription website. Responsible for all IT milestones, budget acquisition and management, scrum facilitation, and release planning.
• Agile methodology is used. VersionOne is used for story and sprint management. Clarity is used for financial and project-level tracking.

Confidential

• Project Manager Business Analyst at NPC/Vantiv
• Project manager and business analyst on several projects simultaneously as they relate to the credit card processing industry. Duties include project management SDLC and Agile , business requirements, and coordination of project resources.

Confidential

Project Manager Manager of Application Development Operations Business Analyst

• Managed all IT projects through all phases of the SDLC.
• Managed the company's software development efforts and application development lifecycle. Programmers, business analysts, testers, and system architect reported directly to me.
• Oversaw the execution internal process improvements, primarily accounting-related and internal workflow and process automation.
• Implemented and administered the company's time and expense reporting systems.
• Administered the corporate website, responsible for coordinating all content and revisions.
• Contact person for corporate disaster recovery issues and procedures

Confidential

Project Management/Analyst

• Developed requirements, user documentation, test scripts, and test execution
• W2K Test Lab Coordinator
• Defined and implemented processes for the W2K IT test lab.
• Coordinated and drove test lab tasks to completion-- this included test server setup, tester scheduling, status and test results communication, and follow-up for troubleshooting and miscellaneous activities.
• Worked within the Change Management area and reported in dotted-line manner directly to the W2K project manager.

Confidential

Project Manager, Cabinet for Health and Family Services

• Project manager for KASES application, Kentucky's child support enforcement system. Responsible for managing and tracking all enhancement and maintenance work to the system, including releases.
• Responsible for managing, implementing, and enforcing Cabinet-wide IT and business procedures.
• Testing Coordinator, Windows XP/Office XP
• Coordinated the testing of all Cabinet PCs across the state for an upgrade to XP OS and XP office products.

Confidential Operations Officer:

• Managed and created operational processes and procedures data warehouse and business solutions reporting using Microsoft Project.
• Participated in corporate strategy and product development.
• Ensured monthly production runs were complete and successful using Microsoft Office and MicroStrategydata warehouse tool suite.
• Maintained master product and data files.
• Contact point for client call center.

Financial Officer:

• Managed vendor relationships.
• Maintained payroll, invoicing, and bill paying using QuickBooks Pro.
• Managed banking and financial requirements of the partnership.
• 2000 revenue 450K 2001 revenue 800K.

Confidential Change Management Coordinator and Data Center Supervisor

• Champion and manager of company-wide change management program Louisville and Macon, Ga. locations using CCC/Harvest development teams used PeopleSoft, C, and Visual Basic. Duties included implementation and training of change management procedures to all locations.
• Supervised all Louisville data center operators three shifts, 24x7 , support staff, and change management personnel 12 people .
• Member of team that relocated/combined Louisville data center with Macon data center.
• Managed hardware budget IBM mainframe and AIX hardware and contract maintenance.
• Budget responsibility approximately 3 million.

Confidential Project Management

Designed and coordinated the project management infrastructure for a software development organization five managers, 60 programmers . Defined project management practices, metrics, and quality initiatives and trained developers and their managers on the new methodology.

Systems Engineer

• Member of application team that designed and developed company-wide project/process tracking and management system. Duties included requirements, design input, testing, documentation, and training using Oracle, SQL, SQA, and Lotus Notes. Received corporate award.
• Also worked with internal development groups who used this system to define and modify their existing processes and methodologies. Responsible for training each new group as methodology was rolled out approx. 2,000 end users .
• Leader of integration test team for a large, integrated telecommunications software system. Managed delivery schedules, tracked change control requests, and assessed all impacts to the testing effort. Received corporate award.

Confidential Manager,

Responsible for all project management and administrative supervision of first-level management technical writers 11 persons Group developed, produced, and maintained 44 end-user documents for a project with a large Japanese corporation. Received corporate award.