SUMMARY

• More than 10 years of combined experience within IT and project - related roles; 5 years of experience within Project Management/Project Administration
• Strong ability to manage large project teams and successfully develop and implement scalable systems
• Tested ability to successfully manage risks, assess project threats and fight scope creep
• Proficient in system configuration, integration, and installation
• Strong verbal and written communication skills with demonstrated negotiating outcomes
• Experience creating project dashboards and work breakdown structures; responsible for contract and stakeholder management
• More than 5 years of experience with MS Project, and proficient experience with Visio and SharePoint

TECHNICAL SKILLS

Systems/Servers: Windows 10, Windows Exchange Server 2008, Active Directory, SQL Server 2008 R2, OS X, Mobile Iron MDM, Black Berry Enterprise Server, VMware

Programming Languages: HTML, CSS, XML, ASP, PHP, JavaScript, SQL, SQR, Visual Basic 6

Application/Software: Kronos Workforce Ready, People Soft, Confidential Vantage/Enterprise/PayForce, Hannon Hill Cascade Server CMS, IBM - Business Objects, SPSS,Planview, Daptiv PPM, OpenAir, SalesForce, Confidential

Tools: Adobe Captivate, Snagit, Camtasia, Notepad++, Microsoft Office 365 Suite

PROFESSIONAL EXPERIENCE

Confidential

Kronos Solution Consultant II

Responsibilities:

• Using professional concepts, implement software in various environments
• Analyze enhanced requirements and create process documentation, diagrams and feature specifications
• Advise customers on system configuration, industry specific features and system processes and procedure
• Research application questions, assist with setting up test scenarios and provide testing support to the customer team
• Utilize technical ability to prioritize issues and respond appropriately to multiple critical situations
• Providing train-the-trainer training for the customer team

Confidential, Lake Mary, FL

ERP Project Manager

Responsibilities:

• Single point of contact for clients to facilitate the setup, configuration, and use of Confidential software
• Provide ongoing resources, data governance, and project management to deliver an ERP solution to clients
• Gather business and functional requirements for implementation of ERP systems
• Develop project plans and forecast, issue change controls, risk and issue management
• Coordinate teams that include consultants, data conversation specialists, and report writers
• Responsible for managing multiple projects to completion, providing exceptional customer and value-added service

Confidential, Maitland, FL

Implementation Consultant II - Project Lead

Responsibilities:

• Provide ongoing resources and project management to deliver a comprehensive Human Capital Management solution
• Gather business and functional requirements for implementation of HRIS and other ERP systems
• Identify clients master data requirements, define project scope for master file conversion/standardization
• Direct data conversion for multiple clients, including conversion planning, SQL script creation, and data mapping
• Support clients with completion of User Acceptance and Parallel Testing
• Coordinate go-live efforts across multiple third-party agencies to ensure smooth transition to environment
• Develop executive dashboards with metrics for enhancing the ability to plan and control financial business drivers
• Facilitate Forecast Summary Meetings with Project Services leadership
• Lead the Planview committee with a focus on best practices for Project Services team leads and project managers
• Participated in onsite Financial Force BPI Workshops utilizing the Confidential approach with the Lean Six Sigma methodology to drive business process improvement to simplify and streamline our systems, metrics, and reporting

Confidential, Ocoee, FL

IT Operations Project Administrator

Responsibilities:

• Defined processes and tools best suited to each project for the Confidential . Created detailed project roadmaps, dashboards, schedules and work breakdown structures.
• Managed inventory controls for the Confidential Enterprise Office of Information Technology (OIT)
• Audited systems for business-related use at all Confidential Enterprise locations including a quality assurance review of software and hardware for efficient performance
• Oversaw budget matters for OIT by evaluating current budget, tracked payments, and monitored purchases

Confidential, Tallahassee, FL

Project Manager

Responsibilities:

• Led the technical team with software development and programming maintenance activities for Confidential
• Defined agency processes and developed procedures ensuring system operational viability and maximizing system functionality to meet strategic goals and objectives
• Developed end-user technical FAQs and conducted training
• Gathered business requirements and negotiated an annual contract renewal resulting in yearly savings
• Facilitated Change Advisory Board meetings with internal and external partners
• Compiled ad-hoc reports in Business Objects environment for health care facility and bed availability reporting

Confidential, Tallahassee, FL

System Administrator

Responsibilities:

• Managed local network and client-server operations including file and print sharing, network monitoring and security, system maintenance and assisted with disaster preparedness for programs, network users and e-mail accounts
• Developed and executed processes for the distribution of equipment and software to meet agency requirements
• Performed technical work installing, implementing, maintaining and supporting multiple distributed computer systems
• Supported the enterprise Microsoft Office 365/Cloud migration project for state government
• Served as Web Manager in the planning, programming, and implementation ofweb development projects

Confidential, Tallahassee, FL

Web Analyst

Responsibilities:

• Coordinated in the planning, programming, and execution ofweb development projects
• Reviewed Webtrendsanalyticsreportsfor business needs
• Collaborated with project managers, users, and management to ensure web systems meet business requirements
• Created processes and procedures for manage data integrity, system security and data analysis

Confidential, Tallahassee, FL

Administrative Assistant

Responsibilities:

• Coordinated and maintained a database of monthly milestones for direct reporting
• Scheduled quarterly statewide meetings and trainings for internal and external stakeholders
• Reconciled program budget