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Program Manager/ Scrum Master Resume

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CA

SUMMARY

  • 13+ years’ experienced Project Manager with proven capability of working in different Software development lifecycle (SDLC) methodologies like Waterfall, and Agile(SAFe, Scrum).
  • Along with developing my technical expertise, I took on multiple responsibilities like team management, and providing strategic solutions for various clients.

TECHNICAL SKILLS

Methodology: Agile (SAFe, Scrum), Waterfall, Hybrid

Project Management: JIRA, AGM, Confluence, Clarity, MS Project

SAP Applications: SAP R/3, ECC6.0, BW, CRM, MDM and SOLMAN7.0

Databases: SQL Server, Oracle, DB2

PROFESSIONAL EXPERIENCE

Confidential, CA

Program Manager/ Scrum master

Responsibilities:

  • Facilitated Agile practices like sprint planning, burn up/burn downs, cross functional scrum team dependencies, create release schedules and related staffing plans.
  • Developed detailed program execution plan and manage all execution aspects, including program interdependencies, progress metrics, testing, deployment and enablement.
  • Created complete documentation to facilitate program reviews and decision - making process at Steering Committee Drive risk mitigation strategies and issue resolution actions with key stakeholders at all levels of the organization.
  • Collaborated with all business and IT functions affected by the program, internal and external partners and vendors.
  • Coordinated with various Practices within the organization for proposal/SOW preparation and track it to closure.

Confidential, Sunnyvale, CA

SAP Sr. Consultant

Responsibilities:

  • Facilitated Triage calls to identify defects by performing Root Cause analysis and mitigated it along with the development and testing team.
  • Prepare Project charter, Budget, tasks, Project Plan, Change Requests, deliverables and Lessons Learned.
  • Plan, Co-ordinate, and Support database administration using BR*Tools
  • Prepare and maintain Kanban board (Whiteboard and JIRA) with tasks, bugs, Incidents, Features and Enhancements.
  • Involved in TMS Configuration & Transport Management activities.
  • Extensively used Unix commands and Shell scripting for automating various jobs.
  • As part of Confidential change control board involved in the change control process.

Confidential

Project Manager

Responsibilities:

  • Acted as the primary liaison between the departments and the development teams to collect requirements and business process information
  • Involved in planning and scoping of the projects for multiple developments
  • Interacted with all the key business users and gathered business requirements and prepared business specification and presented to the Business Application Enhancement Committee (BAEC) for approvals
  • Performed Gap Analysis by gathering and analyzing business requirements from users to thoroughly evaluate the gap between the “AS IS” and “TO BE” processes
  • Created and maintained user stories with all acceptance criteria throughout SDLC
  • Created use case documents, use case diagrams, activity diagram and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements
  • Developed data flow diagrams, illustrating the flow of data from the Legacy systems into the Application database Tables, along with checkpoints for testing / verification

Confidential

Senior Consultant

Responsibilities:

  • Worked as SAP Archiving Subject matter expert. Worked on SAP archiving RFPs and SOWs.
  • Initiating the archiving project from the scratch by analyzing Database growth, mapping the tables to objects, grouping the object to functional groups, Determining the archiving sequence with priority, gapping the custom tables with custom objects finally knowledge transfer to the client
  • Worked closely with the Business to understand the retention policy and suggested best data retention policy based on the best business practice with compliance with the corporate retention policy and legal requirement.
  • Recommending the client for the best approach for Data Storage Optimization (DSO) utilizing the four-fold approach of Prevention, Aggregation, Deletion and Archiving
  • Conducting Kick off meeting, workshop, and seminars to educate the business and IT team on the archiving process overview and the available retrieval options
  • Defining the strategy, Project Charter, Project plan, System design, Project Implementation, Documentation and training.
  • Defining unique archiving strategy for Master Data, Transaction data and Admin data (determining Residence period, object dependency, deletion flag/indictor)

Confidential

Senior Consultant

Responsibilities:

  • Worked on various aspects of Basis admin with TWS scheduling.
  • Worked on SAP Basis Security as well.
  • Validating file system mount for archive Exchange directory
  • Checking disk space exchange directory and perform cleanup as needed
  • Copying the files using FTP from production to staging during system refresh.
  • Basic Unix commands and Shell scripting.
  • Performance Analysis and Tuning
  • Kernel Upgrade & Support Pack Upgrade
  • Plug-In Upgrade & Add-on Installations
  • Database Administration using BR*Tools
  • System Refresh and System copy
  • TMS Configuration & Transport Management
  • Background jobs & Printer Configuration and Administration

Confidential

Software engineer

Responsibilities:

  • Worked as SAP Basis/security consultant on implementation and upgrade projects.
  • Responsible for analyzing the database Growth of the client system, proposing best practices.
  • Involved in design and development of database and writing SQL queries
  • Creating / maintaining roles and profiles for users
  • Worked as SAP Basis consultant and was part of the patching team.
  • SAFe SSM Certified
  • PMP Certified
  • ITIL Foundation Certified

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