Project Management Resume Profile Spartanburg, SC - Hire IT People

Summary:

I offer an impeccable record of business management, office service, technology consulting and repair services, as well as administrative information services to a variety of employers, including banks, attorneys, small business owners, national tech firms and utility companies.

AREAS OF EXPERTISE:

Project Management

Design, structure, budget, coordination, implementation, and execution of national-level technology installation project within corporate guidelines.

Computer Software/Hardware Skills
Hardware Expertise, including but not limited to: Desktop PC assembly, troubleshooting, maintenance, Data Logic Dragon Scanners, and Bluetooth GPS systems

Software expertise, including but not limited to: Microsoft Office Word, Excel, Access, and Power Point. Some AS400 coding experience.
Web Design and Implementation, File Transfer Protocol FTP routines, basic HTML, and numerous business-related web-based applications

Help-Desk/Customer Service Skills

Help-Desk contact and coordinator ranging from government level financial institutions to technology firms.
Various Customer Service troubleshooting expertise.

Clerical Skills

General office duties, including but not limited to: filing, faxing, documentation, word processing, customer service, general office management, database maintenance and multilevel PC/desktop work.
Design, implement, and maintain various functional filing systems, including inventory database.
Organize and maintain systematized office functions and layouts.
Invoice collection for all accounts receivable.
All software implementation and management.

HISTORY:

Project Manager / Hardware Specialist

Confidential

Project Manager for national level installation project. Design, structure, coordination, implementation, and execution of hardware project covering the eastern continental United States, servicing over 8000 sites for large national service chain. Office management and administration of Project Team, consisting of six on-site staff members and forty-two off-site technicians. Coordination with Projects Director, Operations Director, and company President.

Senior Business Manager

Confidential

Coordination, implementation, and management of all internal office duties. Consolidation of independent source projects and procedural requirements as outlined by contractual specifications. Quickbooks journal logging, as well as maintaining all financial accounts in regards to employee expenditures. Secondary duties involved inventory and asset management.

Contractor Project Supervisor

Confidential

Responsible for implementation of new 'Preferred Contractor' project as originated by Senior National Manager. Duties required searching for independent hardware contractors on a national level, setting up contracts for service, and enrolling said parties through an online Standard Operating Procedure training system. Followed-up as full-time contact point for all national contractors.

SECONDARY: Troubleshoot all critical technical issues affecting nationwide contracted areas. Dispatch of needed technicians for required areas, and processing of all requested part shipments. Full-time email and phone correspondence.

Confidential

Confidential programs such as the Home Affordability Modification Program HAMP . Process, outline, and proposal work on traditional modifications under Freddie Mac Federal Guidelines. Process all incoming foreclosure modification requests for all loans to within thirty-one-percent of their DTI Debt-to-Income ratio. One-on-one customer relations with home owners suffering hardships under the national economic strain. Direct liaison to Freddie Mac and quality control of rate adjustment proposals through the Federal investor. Document processing and final stage adjustments for all active modification proposals.

Confidential

Personal assistant to site manager, dealing with the daily tasks of organization, clerical, and computer work. Full-time liaison to kitchen personnel and support staff, as well as Director of Marketing for main catering division. Liaison with all GE Office Personnel on-site, as needed. Daily cash and sales processing, employee payroll processing, safe audits, credit card processing and management. Invoice collection for all accounts receivable and full-time technical support for all computer systems and POS register systems.

Confidential

Disaster relief field work for Hurricane Katrina, creating GPS-confined digital maps for new infrastructure power grid in disaster zones, mapping wide-area voltage and flow analysis.

Confidential

Customer Service Agent and Help-Desk contact for all Freddie Mac Home Mortgage Borrowers. Troubleshoot customer issues with website login, as well as phone/email coordination with customers and associated departments regarding all evaluation, manipulation, and application of calculated and adjustable escrow figures.

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Project Management Resume Profile

Spartanburg, SC

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