SUMMARY

• 9+ years’ experience as a Scrum Analyst/Business Analyst in all phases of Software Development Life Cycle (SDLC).
• Facilitated all Scrum ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, and Backlog Refinement sessions.
• Actively involved in SAFe ceremonies like PMC Meetings, PO Sync, Architectural Review Calls, Scrum of Scrum (SoS).
• Expert in Agile and Waterfall project management methodologies able to manage large project teams and known for high - quality deliverables that meet or exceed timeline and budgetary targets.
• Involved in Program Increment Day (PI), headed the team breakout sessions during the PI and assisted my Release Train Engineer (RTEs) for the feature readiness, logistic readiness, and team readiness.
• Experience in Software Development Life Cycle (SDLC) including Agile, Scrum and SAFe on implementation and testing.
• Assisted the product owner refine the product backlog by writing technical user stories based on the INVEST Criteria, prioritizing user stories based on the MoSCoW Technique, and tearing down user stories based on the SPIDR criteria
• Performed Gap Analysis, Risk Analysis, Impact Analysis, Cost-benefit Analysis, Root cause analysis and Interface Analysis.
• Experience working with Release Train Engineer (RTE) in an Agile Release Train (ART) and pushed MVP to CICD pipeline.
• Delivers timely update to the Product Owner using Key Performance Indicators (KPIs) such as Cumulative Flow Diagram, Burn-up Chart, Burn-down Chart, Bug Resolution Time Chart, and Velocity.
• Excellent experience in creating artifacts like Business Requirements Documents (BRD), Software Requirement Specifications (SRS), as well as creating Requirements Traceability Matrix (RTM), Use Cases and GUI Mockup Screens.
• Vast knowledge of databases such as Oracle and MS SQL Server for Data Processing, Data Mapping, Data Modeling, Extraction, Transformation, and Loading (ETL), Data Standardization, Cleansing, Scrubbing, Deduplication, and Normalization and Data Visualization and reporting applications such as Tableau and Power BI).
• Facilitated end-to-end Web Service testing on SOAP & REST API through Swagger & POSTMAN and Involved in technical API Documentation.
• Experience in creating BPMN and UML Diagrams such as Use Cases, Activities, Sequences, and Entity Relationship Diagrams in MS Visio as well as Static and Dynamic Wireframes in Balsamiq and HTML
• Worked with XML, JSON, WSDL, HTML, AJAX, API, SOAP, and RESTful Web Services, in SOA and Microservices Architecture.
• Understanding of methodologies such as TDD for code testing, BDD for behavior-oriented functionality testing and ATDD for user-oriented testing for their application.

TECHNICAL SKILLS

Methodology: Agile (SAFe, Scrum), Waterfall, Hybrid

Project Management Tools: JIRA, Azure DevOps, Rally

BI Tools: Tableau, Power BI, Crystal Report, XSL-FO, MS Visual Studio

Modeling Tools: MS Visio, Lucid Chart

ETL Tools: SSIS, Informatica Power Center

Documentation Tools: SharePoint, Swagger, Confluence

Web Technologies: XML, JSON, HTML, SOAP, RESTful

Testing tools: HP ALM, Soap UI, Postman, Selenium

PROFESSIONAL EXPERIENCE

Confidential, Carmel, IN

Product Manager

Responsibilities:

• Improved clear-cut goals among teams and stakeholders.
• Involved in the entire ALM/SDLC and extensively used SharePoint to successfully achieve tasks.
• Conducted Hand-off and Kicked-off on features and conducted knowledge transfer with other team members.
• Lead in Backlog Refinement Session with Project Managers and Solution Architects on technical and functional user stories, prioritize the product backlog using estimation and worked on spike stories.
• Sorted and analyzed source data coming from Salesforce cloud and Azure DevOps.
• Aided internal and external auditors as requested
• Maintained corporate master data management policy and recommend changes to management as necessary
• Utilize data from external provider to properly class MDM data components (customer category, sub-category, etc.)
• Responsible for Optimization of Informatica mappings, sessions. Used excel sheet, flat files, CSV files to generated Tableau ad hoc reports.
• Presented reports to Executive Management, Product Management and Product Development.
• Coordinated with Product Managers to create work break down structure (WBS), manage schedules, deadlines, resources, and the project tasks using MS Project.
• Facilitated weekly and monthly business review meetings to keep SME's, Stakeholders, executive staff and team members apprised of goals, project status with timely identification, tracking, resolving issues and conflicts and preparing product demonstrations.
• Collaborated with the Quality Assurance team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.
• Document Review on Closed features on the pipeline ready for release to Financial Institutions
• Took the responsibility of going through SLA (Service Level Agreement) to adhere to metrics and assisted in creating Stub Data for testing.
• Compiled business requirements using system analysis and interview with Business Users, Stakeholders, and Subject Matter Experts (SMEs).
• Engaged in all scrum ceremonies like Sprint Planning, Daily Stand-up, Sprint Review, Sprint Retrospective and Backlog refinement.
• Testing and knowledge transfer for other team members.
• Worked closely with stakeholders to determine and achieve objectives.
• Scrum of Scrum, Bug Metrics, Feature Deprecation, Feature and Bug Planning.

Environment: Oracle, SQL, JAVA, MS Excel, MDM, MS Access, HP Quality Center, MS Visio, MS Project.

Confidential, Bridgewater Township, NJ

Senior Technical Scrum Master/Product Owner

Responsibilities:

• Involved in Joint Requirements Planning (JRP) sessions with PO, Subject Matter Experts (SME) and the key stakeholders to understand business processes and the functionalities.
• Attended System Demo and Inspect and Adapt Minimum Viable Products (MVP), also engaged in Innovation and Planning Workshops, PI planning meeting, and Release Management meetings.
• Assisted the Product Owner to Elicit Business Requirements from customers, assisted in the design of consumer stories and acceptance criteria into the Product Backlog.
• Engaged in all scrum ceremonies like Sprint Planning, Daily-standup, Sprint Review, Sprint Retrospective and Backlog refinement.
• Prioritized User stories using MoSCoW technique during Sprint planning and Backlog refinement sessions and in estimating the user story points using planning poker and the Fibonacci sequence.
• Assisted and participated in RTE-facilitated weekly Scrum of Scrum (SOS) meetings and resolved dependency issues.
• Worked with multiple product managers and engineering to ensure product roadmaps align with realistic schedules and integration points across all products.
• Responsible for delivering extensive coaching of individual scrum teams in planning, self-organization, collaboration, iterative development.
• Analyzed and identified system, data, and process dependencies for upstream and downstream application data flow.
• Internal Systems and Retail Process Leader on implementation and integration.
• Led the work effort for Oracle retail integration project through SDLC and created project plan.
• Responsible for administration of users, reports, and data lakes in the data warehouse architecture.
• Responsible for providing production support for existing Reports, Packages, and Cubes in a timely manner.
• Facilitated Focus Group sessions and Interview Sessions to identify business rules and requirements for existing systems enhancements and then document them in a format for inter and intra departmental review.
• Validated the API Request and Response payloads and assisted the developers in API documentation using Postman.
• Involved in Scrum Ceremonies including Backlog Grooming, Sprint Planning, Morning meetings, Review and Retrospective.
• Attended Pre-PI and PI planning workshops and facilitated system demo, inspect, and adapt workshops for future PIs and Release Management Meetings.
• Attended and actively participated in Change Advisory Board (CAB) meetings for negotiation and in corporation of required change from stakeholders.
• Lead Backlog Refinement Session as Product Owner to write technical and functional user stories, prioritize the product backlog using Fibonacci estimation and worked on spike stories.
• Attended Sprint Review meeting along with the Product owner and SMEs to review completed components making sure the user story met the Definition of Done (DoD).
• Delivered master data management solutions utilizing tools such as Informatica MDM, SAP Net weaver BPM portal, SAP MDM, Stibo MDM and have assessed tools such as SAP MDG for Data Governance, Data Quality, Data Cleansing, Data Conversion, Data Validation, Approval Workflows etc.
• Excellent leadership, program management, performance reporting and client management skills.
• Set up the Orchestration Processes within the applications using SOAP Webservices and APIs.
• Responsibly Coordinated project team, assigned individual responsibilities, procured necessary resources, and developed schedules for timely completion of project.
• Participated, created, and developed Project proposals, Estimations, Planning, Strategy, Execution and post-implementation documents and reports.
• Acted as a single point of contact for the program's business, IT sponsors and updated PMO with project efforts and strategy plans.
• Experienced with data transformation from OLTP to OLAP using the transformation rules and SQL querying.
• Created Data Mapping document and mapped source and Target Schemas for ETL Processes for analytical purposes.
• Provided security administration and knowledge of existing processes and procedures to support project work being completed by senior members of Information Security or IT. These projects could include adding new security technologies, upgrades and enhancements, or sun-setting of existing security technologies and processes.
• Provided mentoring and training, maintained the Information Security Services training curriculum and resources to ensure they remain in line with an ever-changing environment.
• Collaborated with the Quality Assurance team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.
• Met with other Product Owners to gain consensus on new product functionality and prioritized them based on business needs.

Environment: Agile - SAFe, SOA, Framework (HTML/CSS, Angular JS, Java, SQL, Oracle 12c, DB2), Tableau Desktop, AJAX, SOAP, XML, REST, Microservice, UML, Jira, Confluence, MS Excel, MS Visio, XSLFO, Windows 8.0, Informatica Power Center, Swagger, HP QC

Confidential, Overland Park, KS

Technical Scrum Master

Responsibilities:

• Articulated project goals and scope translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones using MS project.
• Responsible for writing the technical user story and preparing all the required artifacts
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings.
• Instructed and modeled core Agile Principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the team
• Preached the benefits of Scrum to ensure its smooth adoption and tracked velocity and sprint progress.
• Analyze client’s business requirements and processes through document analysis, interviews and workshops.
• Collaborate with cross-functional teams and build schedules and plans, identify and manage dependencies with other internal or external teams to align deliverables.
• Proactively followed federal, state and local guidelines to protect FTI, PII, HIPAA, PCI etc., while keeping information safe and confidential.
• Performed periodic testing to verify safeguards functioned correctly.
• Applied the use of Symantec (for Security and escalated Incident Response) along with several other applications (e.g. Identity Manager, EPV, Active Directory, Group Policy, RACF, Mainframe, Outlook, PSRM).
• Facilitated Scrum meeting with technical/non-technical team, SMEs to clarify business rules & solve impediments and translated Functional Requirements into User Stories using Rally.
• Facilitate sprint planning, daily scrums, retrospective stakeholder meetings and software demonstrations and adopted scrum techniques using MoSCoW and planning poker.
• Conducted Business workflow analysis, process analysis, cost-benefit analysis and gap analysis to know the condition of the current process in use.
• Coordinated with federal, academic, and commercial partners on the latest in Health Information Technology (HIT).
• Conducted ongoing technology assessment of health information systems and products to identify and meet patient needs, Clinical System's programs, and potential external collaborations.
• Facilitated with the engineering practices of the company such as effective code reviews, continuous integration, and automation efforts (including Unit testing, Automated functional testing and build automation).
• Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities.
• Assisted the Product Owner in prioritizing User stories using MoSCoW, Kano and Business value methods during Backlog Refinement and Sprint Planning sessions.
• Responsible for developing functional and technical User stories in INVEST criteria and Acceptance Criteria in GHERKIN format.
• Actively participated in Sprint Review to ensure that the Definition of Done (DoD) criteria is met for each user story.
• Successfully mentored Technicians and Jr. Level Associates on Information Security Processes.
• Proactively composed, updated and edited Information Security procedures.
• Used Power-BI software to create functional diagrams and identify key areas for data analysis.
• Proactively tracked the Project and Team’s Progress using Rally KPI’s like Burnup Charts, Burndown Charts, Cumulative Flow Charts and shared the Weekly Progress Reports to the key stakeholders.
• Proactively engaged in Agile ceremonies, including Sprint Planning, Daily Stand-Up, Sprint Review, Sprint Retrospective, and Backlog Refinement Sessions.
• Used SQL to retrieve information from the Database and identified the Primary Key and Foreign Key relationship between distinct items in the database tables.
• Written the Client-side validations, Server-side validations, and Database validations for the system.
• Conducted Functional Testing and Smoke Testing regularly to ensure the basic functionalities of the system are working properly.
• Worked diligently on Change Request Management and performed Impact Analysis and Cost-Benefit Analysis on the same.
• Facilitated the User Acceptance Testing (UAT) session before every release with the UAT Execution plan by inviting the right stakeholders to work on developed software to check its capability to handle the Real-World Organizational Scenarios that reflects the organizational goals.

Environment: Agile - Scrum, SOA, Framework (HTML/CSS, REACT JS, Java, SQL, IBM DB2), SOAP, REST, AJAX, SLA, Web service, Microservice, Rally, MS Visio, MS Project, Windows XP, XML, Java, SSRS, SSAS, .Net, MDM, Postman, HP Quality Centre.

Confidential, Las Vegas, NV

Senior Scrum Master

Responsibilities:

• Coached and mentored clients and internal coaches on Agile best engineering practices such as Test Driven Development (TDD), Acceptance Test Driven Development (ATTD), Behavior Driven Development (BDD), and pair programming
• Coached and mentored new teams / resources on agile and scrum philosophies and best practices, and helped the teams align with the agile release train (ART) and deliver at an established cadence.
• Led and participated on daily scrums, sprint planning meetings, sprint reviews and retrospectives to maintain cadence and transparency in the team.
• Worked extensively with Product Owners, Solution Architects, Subject Matter Expert (SME), Engineering Leads, Delivery Managers and Operations teams to identify and refine business and technical requirements and develop realistic plans to ensure successful delivery of the features.
• Helped Product Owners to decompose the features into user stories and identify and define the acceptance criterion and help Engineering Leads decompose features into high-level technical user stories and epics, spikes.
• Identified all internal/external dependencies and worked with respective teams to resolve them.
• Facilitated User Acceptance Testing (UAT) after each sprint to ensure that the software increment is free of technical debt and satisfies the criteria of the company's Minimum Viable Product (MVP) and Definition of Done (DOD).
• Proactively involved in the post-production support by using ServiceNow with the help of the support team to address tickets raised by the users.
• Created Test plans, Test cases, Test strategies and Test scenarios to aid testers by following the Acceptance Criteria.
• Led and managed the User Acceptance Testing (UAT) emphasis on ensuring the implementation of system enhancement by engaging the right stakeholders to work on the developed software.
• Involved in Daily scrum meetings, Sprint planning, Sprint review and Sprint retrospective, and aided in maintaining artifacts such as Product Backlog, Spring Backlog and managed to resolve dependencies and impediments in every scrum ceremony.
• Worked with product owners and business teams in prioritizing and grooming product backlogs and helped in prioritizing and estimating the user stories using MoSCoW and Planning Poker techniques.
• Used JIRA to initiate, plan and control sprints by handling tasks, measuring the completion using burndown and velocity charts and coordinated with offshore team, task allocation, monitoring, team mentoring, issue resolution with SMEs.
• Externalized business rules to facilitate flexible enforcement of invoice management system through integration with back-end systems and design of orchestration workflows using Draw.io.
• Coordinated with the business team in segregating and validating the user stories and optimized the client-side validations.
• Coordinated with the product owner in backlog management/grooming and continuous delivery of features and maintained burn down chart, team velocity and Cumulative Frequency Diagram (CFD).
• Involved in Scrum Ceremonies including Backlog Grooming, Sprint Planning, Morning meetings, Review and Retrospective in delivering the Minimum Viable Product (MVP).
• Participated in Program Level Ceremonies and played a key role in Architectural review.
• Assisted the QA team by preparing the RTM to match use cases to all the test cases.
• Created QTP Vbscripts to automate testing. Tested Empower LOS functionality
• Conducted Triage Call in every sprint to review the defects and prioritized it with the help of the test lead in resolution.

Environment: Hybrid - SAFe and Agile, J2EE, JavaScript, SQL Queries, Microsoft Office tools, HTML, XML, Crystal Reports, SharePoint, Rally, MS Visio, web service, REST, UML & Mockup screens, TFS, SSIS, SOAP UI.

Confidential

Business Analyst /Scrum Master

Responsibilities:

• Story Mapping in Rally to trace user stories' completeness and relate them to test cases and bugs and facilitated bug triage meetings in every sprint to review the Defects/Bugs
• Driving release planning meetings and User Acceptance testing (UAT) to check the reliability of the applications
• Used SQL querying to verify database with periodic reports generated by the application at various levels
• Embrace a Servant-Leader role across scrum teams and support them in SAFe environment by proactively identifying and removing impediments and dependencies, internal to the team as well as external, dealing with cross-functional teams as appropriate
• Worked with the Product Owner on a regular basis to develop a comprehensive backlog of user stories that define the work that must be developed by the team
• Served as a mentor and a coach for agile methodologies to members of the scrum team, product owner, and other project leaders while shielding team from external interfaces during the sprints
• Managed cross-functional team deliverables, setting, and administering schedules, and manage assigned projects according to plan
• Facilitated the teams in Identifying and Managing Dependencies with product development
• Prepared Test Cases and Test Scenarios identified and established Positive and Negative test cases and coordinated other QAs in executing the test plans

Environment: Oracle, JAVA, MS Excel, MS Access, HP Quality Center, MS Visio, MS Project.

Confidential

Business Analyst

Responsibilities:

• Improved clear-cut goals among teams and stakeholders.
• Testing and knowledge transfer for other team members.
• Worked closely with stakeholders to determine and achieve objectives.
• Sorted and analyzed source data coming from Oracle, SQL server and flat files.
• Presented reports to clients.
• Collaborated with the data warehouse team to create entity relationship diagram (ERD).
• Developed Business Requirement Document (BRD), Functional Requirement Document (FRD), System Requirement Specification (SRS) and release notes.
• Compiled business requirements using system analysis and interview with Business Users, Stakeholders, and Subject Matter Experts (SMEs).

Environment: Oracle, SQL, JAVA, MS Excel, MS Access, HP Quality Center, MS Visio, MS Project.