SUMMARY

• Over 12 years of experience as Data literate Agile Certified Scrum Master with proven experience in leading large Scrum Teams - both in person and remote, with topnotch implementation and project management abilities.
• Highly organized, methodical, and skilled at overseeing daily milestones across multiple teams. Skilled at overseeing complex, high-value technical projects with excellent planning competencies
• Extensive hand-on experience on Agile/Scrum development model with managing Product Backlog, Daily Stand-up Meeting/Daily Scrum, Sprint Planning, Sprint Review Meeting, User Story Grooming, etc.
• Well-versed in building positive relationships with customers and other stakeholders.
• Experienced in successfully performing Scrum Ceremonies (sprint planning, daily standups, reviews, retrospectives) and using tools like Jira & Confluence
• Strong requirements gathering, scope development and inventory coordination abilities.
• Well versed in various technologies like database, DevOps lifecycle model, etc.
• Well versed in AWS Services like EC2, S3, RDS, Elastic Load Balancing, Auto Scaling, IAM, Lambda, Cloud Watch Monitoring, etc.
• Established Standards for Cloud Migration, Build, Repository Management, CI/CD Deployment and Environment Management Process and Tool Standards
• Proficient with container technologies (eg. Docker, Kubernetes), and monitoring and alerting services such as Splunk, Nagios and enabling automation tools such as Jenkins

TECHNICAL SKILLS

• JIRA & Confluence Team Leadership
• Customer & Data Analysis
• ServiceNow
• Market & Competitor Research
• Excel
• Power BI
• Tableau Agile /Scrum
• KanbanCross-functional Teams
• DevOps
• AWSProduct RoadmapsMarket/Competitor Research
• MS Project
• Visio
• SQL Offshore Team HandlingPython
• Machine Learning
• SDLC
• CI/CDCloud ComputingJenkins
• Docker
• Ansible
• Kubernetes

PROFESSIONAL EXPERIENCE

Confidential, KY

Project Manager

Responsibilities:

• Successfully Managed Multi-Million Dollar Clients, solving their pain points so as to get continuous business.
• Maintained and leveraged trusted relationships with clients globally including those at the CXO level: this was a key enabler for repeat and referral business (constituting 60% of my business).
• Solved key delivery issues affecting delivery, thereby converting unsatisfied customers to highly satisfied ones, leading to a single order of 0.5 mil $.
• Handled task with the Offshore Team based in Bangalore, India
• Acted as Single Point of Contact (SPOC) liaising between research, technology, sales team.
• Instrumental in winning ~10% more orders leading to increased revenue.
• Weekly presentations to the Steering Committee and C-Suite focused on project progress, issues and seeking direction
• Wrote training manuals, updated SOPs and created new dashboards in PowerBI
• Automated the labelling effort, in turn increasing efficiency accuracy and addressed client pain point of faster turn-around.
• Updated RAID Log created specific SMART Goals and led teams to achieve them.

Confidential, KY

Technical Project Manager

Responsibilities:

• Managed project timelines, tasks, and development efforts with both the internal engineering team and customer teams.
• Release and Deployment Management of Projects.
• Organized Agile/ Scrum ceremonies like Daily Scrum stand-ups, Sprint Planning, Sprint Review, Backlog Grooming, Sprint Retrospectives and efficiently time-boxed the events.
• Supported the execution of the Configuration Management (CMDB) process to ensure the consistent with the ITSM strategy, global process goals and ensure coordination with all other IT processes (Change Management and Incident Management).
• Mentored teams, leading them to be self-directed with strong commitment, decision making, conflict resolution and transparency among cross functional team members.
• Assisted in integration of products using web technologies like HTML and JavaScript.
• Improved team velocity by incorporating capacity planning into spring planning sessions.
• In-depth knowledge of build/release and CI/CD systems
• Worked with the team to automate deployment process with Jenkins, eliminating 85% of manual work.
• Involved in all stages of design, development, and deployment of new Java based applications.
• Assisted team in self-management by creating artifacts like task board, sprint Burndown chart, impediments list.
• Implemented Issues Tracking in Version One to effectively track impediments against user stories.
• Provide visibility to team impediments/risks and help eliminate them.
• Maintaining and updating information systems so that they operate efficiently.
• Experience architecting and delivering on-prem and cloud-based CI/CD solutions
• Tested the design & effectiveness of internal controls by completing walk-throughs of complex business processes.
• Implemented/improved backup system ensuring corporate information availability

Confidential

Program Manager

Responsibilities:

• Define Project Charter, budget and Project Plan. Responsible for best practices, business requirements, project templates and documentations, risk/ issues and logs.
• Facilitated Agile/ Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Initiated Market research team, drew surveys, formulated plans for creation and development of web-based Software as a Service (SaaS).
• Facilitated requirement discussion with internal/external stakeholders, Product Owner, and development team to drive the Product Roadmap.
• Overhauled shell deploy scripts to implement CI/CD process reducing time to deploy from 5 hours to 5 minutes.
• Assisted in designing, building, and maintaining database for Java based applications.
• Helped the team manage 30+ AWS, Jenkins and Chef accounts to proactively manage resource access and improve security.
• Present user stories and Sprint backlog items (PBI) during Sprint planning; set user story points, work on T-shirt sizing; clarify the scope for the Sprint and set up goals, test plans and delivery plans etc. make sure each team member understand his/her tickets for the coming Sprint.
• Conduct Product Backlog refinement with the Agile/ Scrum team to clarify user stories, define Sprint backlog/scope, resolving impediments and estimate User Story Points/Efforts.
• Helped Product Owner to define product vision, roadmap and growth opportunities and providing backlog management, iteration planning, and elaboration of the user stories.
• Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
• Coached teams in Agile practices & provided necessary training to create positive mindset to Agile methodologies.
• Managed and supported Agile/ Scrum framework for bi-weekly sprint releases.

Confidential

Technical Project Manager

Responsibilities:

• Detailed discussion and handholding for multiple cross functional teams and matching stakeholder expectation to development team goals.
• Wrote multiple FRDs (Functional Requirement Documents) and implemented A/B experiments to improve conversion rate by 8%.
• Define product vision, roadmap and growth opportunities and providing backlog management, iteration planning, and elaboration of the user stories.
• Plan and prioritize product feature backlog and development for the product.
• Built Power BI Dashboards, drew data from JIRA and Confluence and explained presentations as interesting storytelling than PowerPoint.
• Led a team of 8 developers, 10 testers, improved UX measures by 20% through increased user feedback. Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
• Reduced development cost by 25% by creating a plan to merge related products.
• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
• Gather stakeholder business requirements, determine, and communicate product vision, prioritize product features.

Confidential

Project Manager

Responsibilities:

• Partnered with other teams like Marketing, Data Analytics, Engagement, etc. to deliver the product.
• Worked with cross functional teams like business partners, data scientists, technical engineers, and project managers to ensure training and support standards adhered to best practices
• Present user stories and Sprint backlog items (PBI) during Sprint planning; set user story points, work on T-shirt sizing; clarify the scope for the Sprint and set up goals, test plans and delivery plans etc. make sure each team member understand his/her tickets for the coming Sprint.
• Built Power BI Dashboards, drew data from JIRA and Confluence and explained presentations as interesting storytelling than PowerPoint.
• Conduct Product Backlog refinement with the Agile/ Scrum team to clarify user stories, define Sprint backlog/scope, resolving impediments and estimate User Story Points/Efforts.
• Define product vision, roadmap and growth opportunities and providing backlog management, iteration planning, and elaboration of the user stories.
• Deliver product value iteratively by prioritizing features with highest value and Design MVP and MMF’s.
• Translated Business Objectives to Strategic Themes, High Level Epics and User Stories. The user stories were captured in INVEST and maintained a prioritized product backlog.