Information Technology - Project Manager

• Background includes an extensive record of IT project manager achievements and experience since 2005 that involved managing full life cycle development of systems/programs/applications that were created specifically for contracted client projects or used internally to support growth and streamline operations. Offer a diverse range of strengths including:
• Managing project budgets and maximizing Return on Investment ROI by exceeding all budget and timeline benchmarks for every project.
• Utilizing strong business acumen, people skills, and commitment to customer service to maintain communication with clients and senior management, monitor all phases of project completion, resolve issues, and ensure specification compliance and customer satisfaction.
• Leading system infrastructure and software development projects from conceptual stages through implementation, integration with existing business processes, troubleshooting, end-user training, and maintenance.

Professional Experience

Confidential

Project Manager

with this government contractor that provided program management planning, design and engineering systems engineering construction and construction management operations and maintenance and decommissioning/closure services to government and commercial clients.

Project Management Accomplishments Responsibilities:

• Supervised and delegated assignments to a team of five IT staff members database analysts, LAN administrators, IT
• coordinators responsible for work order installation, implementation, and troubleshooting duties.
• Recognized for leading the project efforts that successfully implemented a time reporting system that was completed
• in 30 days when other sites took 4 months to complete the same project.
• Managed numerous infrastructure and implementation projects overseeing the design of network and communication systems for large-scale Department of Defense projects project achievements included:
• developed demonstration test plans for client on telephony and network system
• designed Cisco 802.3z gigabit infrastructure network using 802.1q trunking
• installed/configured network monitoring software Solarwinds to maintain network efficiency/functionality
• implemented wireless infrastructure system using 802.1x security standards FIPS 140.2 compliant
• designed and implemented security/controls to ensure compliance with audits and Sarbanes-Oxley requirements
• administered PBX Systems including Intuity Audix voicemail system
• managed Ecas call accounting and data and communications systems
• Coordinated with multiple vendors and internal departments to procure LAN/WAN-related hardware and software.
• Set design specifications for infrastructure network devices, including the implementation and configuration specs
• included in the site's communication and IT security plan.
• Managed the vendor relationships, including order requisitions and establishing function specifications for bids to
• outline product requirements for IT and telecommunications equipment.
• Maximized project efficiency by delegating staff assignments based on IT strengths and areas of specialization.
• Won the Top Contributor annual performance award for contributions to the success of the IT department.
• Interviewed and made recommendations on hiring new IT staff and mentor, coach, train, and develop staff to facilitate team work and ensure attainment of department goals.
• Fulfilled Interim IT Manager role for eight months overseeing entire department operations, including budgeting.
• Performed a diverse range of IT security responsibilities including:
• ensuring the LAN was used and maintained according to security procedures
• enforcing information security procedures and safeguards on all personnel having access to the LAN
• ensuring users had authorization and were familiar with internal information security practices for the LAN
• conducting software and internal compliance audits and monitoring of Internet and e-mail usage
• implementing protective or corrective measures to resolve information security issues
• reporting LAN security incidents and evaluating vulnerabilities to determine if more safeguards were needed
• developing and maintaining positive controls for all installed hardware and software
• serving as a member of the Incident Handling Team
• providing technical security-related assistance to the ISSO

Network Support Analyst

• Provided network installation, administration, and troubleshooting for 300 remote locations worked with
• communication carriers and vendors to develop new LAN WAN strategies.

Network Support/PC Support Specialist

• Supported LAN and WAN systems, provided desktop support to end-users, managed agency data, and installed and
• supported network cabling, SNA server, and other software. Served as project team member to cutover and install
• agency's infrastructure network hardware, software configurations for agency NOC and 12 units.

Technical Proficiencies

Operating System: WIN NT, 2000. 2003 2008 Server, Active Directory, Exchange Server, Cisco IOS and CLI,

Server

Application Software:

• Cisco ACS Server AAA , Web Marshal, IBM Netview, Cisco Works, Altris Software,
• Pearl Monitoring Software, TPX, Avaya Management Software, eCast PBX Cost Accounting Software, Orion
• Solar Wind Network Management software, Wire Shark, Snort, Air Snort., SharePoint, Cisco Works, Vmware
• Vsphere 3.5, 4.5 5.0, SQL Server
• Installation/Configuration:
• Cisco Routers and Switches, LAN, and WAN technologies. Configured DHCP Servers
• and operating and troubleshooting IP Networks, working knowledge of Cisco 1600, 2500 and 3600 series routers
• and Cisco 2000, 3000, 4000, 5000, and 6000 series catalyst switches, working knowledge of IGRP, RIP, OSPF,
• ATM, VLAN, Token Ring, FDDI, ISDN and Frame Relay, Cisco Aironet 1100 and 1200 wireless access points. I
• also have working knowledge of Avaya Definity G3 telephony Server, Avaya Audix Voicemail System and
• advanced training on Avaya S8700 Media Server