SUMMARY

• 8+ years of experience as a Scrum Master in domains such as IT, banking and telecom.
• Experienced in interacting with business users to identify their needs, gathering requirements
• Attended PI planning workshops and facilitated system demo, inspect and adapt workshops for future PIs and Release Management meetings.
• Helped the Product Owner/product Management in maintaining, refining and prioritizing the product backlog.
• Worked closely with the Release Train Engineer for the ART in coordinating dependencies between various scrum teams.
• Tracked and communicated team velocity and sprint/release progress and another metrics. Track, monitor, report and communicate design, development and testing activities on behalf of entire team.
• Detailed knowledge of all phases of Software Development Life Cycle (SDLC) and a thorough understanding of its phases such as Requirements, Analysis, Design, Development, and Testing.
• Comprehensive knowledge of Agile, Scrum, FDD, Waterfall Methodologies
• Expertise in writing Business requirement document (BRD) & Functional Requirement document (FRD), Extensive experience in writing functional specifications, performing and managing detailed and complex business requirements
• Experience in Unit testing, Integration, Sanity, Regression, Functional, System testing, Performance testing, Distributed testing, End to end testing, GUI testing, Fail - over testing, Compatibility testing, Exception testing and User Acceptance testing of Web based and Client/Server Applications using WinRunner
• Documentation and automation of testing using WinRunner and Load Runner in client-server and web based applications
• Experience with Quality Center and JIRA for Requirements, Test Plan, Test Lab and Defect Management
• Strong data collection, analysis and interpretation skills
• Expertise with analytical reporting using Advanced Excel features
• Expertise in documentation using Word and PowerPoint
• Ability to work under tight deadlines and multi-tasking to meet business objectives, scheduling meetings, negotiating and coordinating with software developers, solution architects and QA teams.
• Proficient in writing user stories and handling the requirement churn.
• Engaged with Product Owners to successfully complete User Stories and helped the Scrum Team finalize Tasks for Sprint Backlog using SMART Technique.
• Proficient in Developing and executing Test Plans, Test Case, Test Scenarios, also performing functional, usability testing and ensuring that the software meets the system Requirement.
• Experience in Creating ARM templates for Azure Platform.

PROFESSIONAL EXPERIENCE

Confidential - Jersey City, NJ

SCRUM MASTER

Responsibilities:

• Team up with Product Owner/Project Manager to maintain and coordinate communication of project progress to clients throughout each project by visualizing work on Scrum boards.
• Act as the bridge between the Product Manager and the scrum delivery team and helping both parties to align to a common goal while managing stakeholder expectations.
• Created customized reports using various types like text tables, bar, pie, tree maps, heat maps, line charts, pivot tables, combination charts in excel and Tableau. Created proactive delivery reports using Tableau Desktop with both events-based and time-based subscriptions.
• Facilitating Sprint Planning, Backlog Grooming, Daily Scrum, Sprint Review and Retrospective ceremonies.
• Collaborating with Product Owner, Business Teams to develop and maintain Product Backlogs.
• Maintain Sprint Burndown/ Burnup Charts, in JIRA to keep track of the team progress, capacity, and velocity for better estimation of Sprints.
• Encourage continuous improvement, integration and adoption lessons from Retrospective meetings and other Inspect and Adapt meeting.
• Generating velocity metrics, burndown charts and dashboards for future prediction of stories.
• Promote communication and collaboration during daily scrums and build consensus for achievement during a specified period.
• Remove impediments / blockers from the team members and help in achieving sprint goals.
• Act as the single point of contact for the Product Owner and Technical team.
• Facilitated team-building exercises to promoted communication, openness, respect and trust within the environment.
• Worked with scrum team in identifying internal and external resources used in the resolving impediments.
• Engaged team in retrospective to promote the continuous growth and improvement of Scrum framework within the environment.
• Conducted Grooming meetings, Scrum Daily standup, Product backlog, Iteration Planning, Iteration Review & Iteration Retrospective meetings.
• Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
• Supported teams to identify and gather requirements for building a CI/CD pipeline to enable frequent deployment to production.
• Protected team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiative.
• Hand - on Experience on High Availability Methodologies for Azure Cloud and SQL 2014 AOAG
• Capture and help teams continuously identify learning from retrospectives by tracking and implementing retrospective action items in subsequent sprints.
• Tracked and radiated information on team level metrics to enable discussions on continuous improvement and set team expectations for high performance.
• Used burn-down and burn-up chart to monitor team progress in order to help coach teams to maintain stable and sustainable space in the course of development.
• Help teams execute effective sprints by organizing and facilitating regular backlog refinement sessions with a focus on clarifying an adding detail to PBIs and ensuring that stories ready to be auctioned on by the development team.
• Good Understanding of Azure Internal and External Load Balancers and Networking concepts
• Instrumental in design, analyze and fine-tuning Service Telemetry. Experience working with Azure Active Directory (AAD)

Confidential - Austin, TX

SCRUM MASTER

Responsibilities:

• Defining the road map and prioritizing the backlog to meet the vision in a timely manner and satisfy customer demands.
• Worked on system requirements and provide timely updates to the customers on agile mode.
• Worked on forecasting, planning, implementing and controlling the progress of programs, to ensure successful delivery and achievement of goals.
• Strong experience on various product/process feature enhancements and managing a team of 30 members.
• Optimized team velocity by incorporating capacity planning into sprint planning sessions in order to maximize the sprint deliverables.
• Worked with stake holders and created SOP’s for additional programs that were launched in the team.
• Trained team members on the new SOP standards and helped the team deliver results on time with 99 % quality.
• Shared key performance metrics and benefits realization of change implementations on a weekly basis to the leadership team.
• Prioritize work within the agile team and maintain a backlog of future work for consideration/prioritization.
• Take responsibility for the development of ongoing enhancements, create and prioritize user stories with the agile teams.
• Facilitated Scrum ceremonies (Product backlog refinement, Sprint Planning, Daily Scrums, Sprint Review, and Retrospective) effectively and coached the team to understand the importance of those ceremonies.
• Own and drive backlog grooming and management, prioritize user stories, create acceptance criteria and drive testing and delivery.
• Collaborate with internal process SMEs to understand functionality and feature sets required to improve team workflows and scalability.
• Helped move multiple POD teams from Kanban to Sprint board and vice versa based on their working methodology/Task intakes that helped them to manage their backlog effectively, prioritize their work efficiently, meticulously plan sprints based on Team capacity management and to deliver more efficiently than before.
• Enhance and maintain existing tools.
• Was part of the data migration team (X-Ray) and helped the team to move data from Legacy systems (Teradata) to AWS cloud (Snowflake) by reinforcing the team into Agile which helped them to successfully migrate the data within the project deadlines.
• Define standardized reporting mechanisms to stakeholders.
• Monitored daily file upload and analyzed the results for consistency with the business logic and expectations.
• Documenting changes and updates made to the programs and scripts.
• Extract usage of product data from the data warehouse on a bimonthly basis and share them with stakeholders.
• Took a Kaizen initiative by automating few processes which needed no manual intervention. This change reduced significant FTE.
• Worked on creating/developing numerous critical reports to compare coverage data provided strategic recommendations to stake holders based on which decisions are made whether to change the approach.
• Involve in data cleansing and analysis, using pivot tables, formulas (v-lookup and others), data validation, conditional formatting and graph and chart manipulation worked on system requirements and provide timely updates to the customers on agile mode.
• Participated in daily scrums to track progress for each Sprint and made sure the entire backlog stories are planned well ahead of each sprint, during Sprint grooming sessions.
• Worked on Azure Active Directory
• Cloud Migrations: Perform Service migrations like lift and push on On-Perm and Azure servers reducing server and maintenance cost
• PCI-DSS compliance expert with multiple deploys on azure Linux and windows operating systems

Confidential - Jersey City, NJ

SCRUM MASTER

Responsibilities:

• Experienced tracking the values and commitments of the development team based on their capacity and velocity
• Helped balance prioritization of technical features and software delivery by creating a positive and easy communication channel
• Facilitated transparency, Inspection and Adaption throughout the process in ways that will promote value to the organization.
• Facilitating Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.
• Worked with Product owner on artifacts such as Product Backlog, Sprint Backlog and Sprint Burn down, Release Burn down.
• Assisted Product Owner by providing creative ideas for manages backlog management and continuous delivery of feature.
• Publicizing the team's progress and successes to make sure they are highly visible to product owner /stakeholders.
• Conducted presentations to detail user perspective to the team and vice-versa.
• Works with Product Owner to define project scope and objectives
• Works effectively with others to remove delivery team roadblocks
• Guides team through continual improvement process .Bring ideas from professional facilitation, coaching, conflict management, mediation, theater and so on to help the team become a high-performance team
• Empower the team to make system and process improvements captured in sprint retrospective meeting. Remove obstacles for developers and testers
• Use key Scrum metrics (burndown, velocity) to help deliver committed work
• Leads the teams efforts towards continuous improvement
• Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines

Confidential

SCRUM MASTER

Responsibilities:

• Created and updated Software Development Life Cycle (SDLC) documentation, such as a Business Requirement Document (BRD) and Functional Requirements Document (FRD) and Software Requirements Specifications (SRS).
• Helped identify Reports for decision support systems and interacted with database designers and architects.
• Conducted Milestones Planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Responsible for defining and documenting System Requirement Specifications/Feature requirements and supplementary requirements in RequisitePro.
• Created and managed project templates, use case project templates, requirements types and traceability relationships
• Created Use Case Model and detailed use cases in conjunction with the project team, to define the features of the application, to be used by the development team.
• Attended Change Request Meetings to document corresponding changes and implemented procedures for enforcing changes through defect tracking using Test Director.
• Collected Test Metrics weekly that reflected the current status of the test execution and the state of the defects, and presented a weekly status report to management.
• Prepared and documented System Requirements and workflows for the Content Management Application tool.
• Checked Business Readiness and determined activities of flow.
• Performed Unit Testing and User Acceptance Testing and documented detailed defects.
• Wrote Procedure Manuals and was responsible for continuity preparedness.
• Documented and communicated defects, fix success, failures, and status updates in QC.
• Perform RTM (Requirement Traceability Matrix) at the end of each sprint to ensure the requirement is met.
• Managed various tests, stored test information, reviewed and analyzed test results.
• Configured test environment for specific Test Cases, created Mockup data, executed automated or manual unit tests, documented results and updated Defect-Tracking Systems.
• Extensively used MS Excel for creating Pivot Table, Vlookups and Advanced Calculations as per business requirement.
• Interacted with the Development and QA Team to ensure overall Quality and Scalability of the software.