SUMMARY

• An experienced and enthusiastic Scrum Master with almost 8+ years of dedicated Scrum Agile experience.
• Extensive knowledge of backlog tracking, burn down metrics, velocity, and task definition.
• Familiarity with Agile practices, service - oriented environments, and better development practices as well as iterative development and the value of metrics.
• Among others seeking a role that is challenging with an opportunity to apply knowledge and gain new experience.
• Self-driven with an ability to work with a diverse team and possess excellent organizational and interpersonal skills.
• Certified Professional Scrum Master with 6+ years of experience in technical project management, Microservice framework, agile framework practices and BA for, Academic, Ecommerce and Financial Industry.
• Areas of expertise include Agile principles and practices, facilitating agile ceremonies, Story-Based Development, complex business problem solving, data analysis, and reports generation.
• Proficient with MS Office tools such as MS Excel, MS Word, MS Project, MS Visio, and SharePoint.
• Expert in using JIRA, TFS, and Rally.
• Created Project plan, schedule, budget, and maintained timesheets.
• Possess excellent communication skills, active participation in stakeholders, clients, and product owner meetings.
• Created test scenarios and Test cases and performed Integration, System, UAT, Web testing.
• Managed Onsite and Offshore teams.
• Gathered requirements through interviews, workshops, JAD sessions with clients, and developers referring to existing system documentation and procedures.
• Worked closely with SME’s and provided business team with technical suggestions and recommendations.
• Worked closely with the business team, development team and the quality assurance team to ensure that desired functionalities will be achieved by the application.
• Analyzed and evaluated User Interface Designs, Technical Design Documents and the performance of the application from various dimensions.
• Maintained the Traceability Matrix Table to uniquely trace the identified business requirements to general design to testing as proof that requirements requested have been developed into a solution and that it has been tested and tracked.
• Highly motivated, organized and results and detail oriented with excellent interpersonal, communication and presentation skills. Proven capability of adapting to new and fast changing technologies.

TECHNICAL SKILLS

SDLC Framework: Agile (Scrum, Kanban), Waterfall, Microservice

Certifications: CSM (Scrum Alliance), SASM (Scaled Agile Framework)

Project Management Tools: Atlassian JIRA, MS-Project, MS Share Point

Database: MS-Access, PostGreSQL Server

Software Tools: MS Excel, MS PowerPoint, MS Word, MS Visio, TABLEAU, MS SharePoint, MS Project, Power Pivot, Lucid Chart, Trello.

Programming Languages: SQL, R

PROFESSIONAL EXPERIENCE

Confidential, Buffalo, NY

Scrum Master

Responsibilities:

• Conduct scrum ceremonies (Sprint Planning, Daily Scrum, Retrospective, Demo & estimations), and monitor team progress.
• Handling daily activities of a scrum master from conducting stand ups to liaising between the Development team and the Product Owner.
• Assisted the Product Owner in compiling and prioritizing the Product Backlog on JIRA using prioritization techniques like MOSCOW, Affinity Analysis.
• Helped team to address impediments. Shielded the team from addressed impediments during the Iteration and removing it that affects the team.
• FacilitateChange Managementeffectively by tracking the business requirement changes, performing impact analysis, seeking necessary approvals, and maintaining requirements backlog.
• Closely tracked sprint progress, reporting velocity and managing team capacity.
• Collaborate with cross-functional teams to identify and resolve dependencies.
• Help the team in understanding requirements during Product Backlog Refinement (PBR) sessions.
• Help team to use project-tracking tool JIRA, Confluence effectively.
• Help product owner to make the product backlogs in good shape and make them ready for the next sprint.
• Assisted the development team in understanding the requirements and got their queries answered from business users.
• Involved in monitoring Project Progress and radiated the information to stakeholders. Identified and mitigated team risks and impediments in achieving the goal.
• Educated and reinforced scrum methodology and Agile framework to team members and stakeholders.
• Worked on facilitating communication, removing blockers and making sure the project runs smoothly.
• Closely monitor the Burn down and velocity chart to understand the committed vs completed story points.
• Responsible for managing the scrum process with the coordination of scrum team in Agile methodology.

Confidential, Chicago, Illinois

Scrum Master

Responsibilities:

• Facilitated Time-boxed Scrum Ceremonies, tracked team’s performance and scope creep using sprint burn-up/burn-down charts,designed internal reports to track team progress with respect to every sprint.
• FacilitatedAgile Ceremoniesincluding Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospectives.
• FacilitateChange Managementeffectively by tracking the business requirement changes, performing impact analysis, seeking necessary approvals for story prioritization and re-prioritization, and maintaining requirements backlog.
• Monitor and support daily activities of multiple scrum teams to keep process aligned with Agile manifesto.
• Providing guidance and mentoring to less-experienced team members.
• Supported Product owner in creation, refinement and prioritization of the backlog elements and release planning.
• Helped the team maintain their burn down chart.
• Motivated the team and created conducive environment.
• Promoted courage and empowerment. Protected team from negative influences.
• Prepared the metrics dashboard at the weekly/end of a phase or at the completion of Iteration.
• Used JIRA to maintain the latest updates.
• Identified and maintained consistent Sprint velocity and capacity during Sprint planning meeting using metrics related to optimal velocity, average velocity, team velocity and focus factor.
• Updated artifacts such as sprint burndown, sprint burnup and release burndown charts daily.

Confidential, Georgia

Scrum Master

Responsibilities:

• Barcode Online application for a Confidential, creating a UI for over 20,000 volunteers in entire SE Region 6 centers in Georgia, plus Memphis, Birmingham, Chattanooga, Knoxville, Nashville, Spartanburg.
• Managing 10 developers. Allow the volunteers to be able to scan their barcode vs manual signing in.
• Signing allows the organization to keep track of the sign ins on a daily basis to generate a report for future projects & to be accounted for volunteering hours.
• Ensured the back-end coding was in synced with the results the users were accepting.
• My responsibility was to provide the requirements, & facilitate agile ceremonies and improve solution development process. Also, to test the UI functionality.
• Collaborating with the development team for ensuring high quality software releases using Scrum methodologies.
• Coach others in learning delivery techniques and option.
• Worked closely with Developers, Story Authors, Product Owner, and Scrum Master and other team members.
• Ensured that project teams complied with the defect work flow in ALM.
• Successfully identified and escalated Risks and Issues involved with each Release Cycle.
• Conducted Daily Status Meetings to discuss defects with Developers, Business Analysts and Project Managers.
• Collaborating with the development team for ensuring high quality software releases using Scrum methodologies

Confidential

Responsibilities:

• Created user stories on JIRA by understanding the requirements from the Product Owner
• Supported the Product Owner in grooming the product backlog and managing stakeholder communications
• Analyzed the tool performance data by conducting GAP analysis
• Facilitated the daily Scrum Call, Backlog grooming, Sprint planning, and Retrospective
• Created detailed use cases and process flow diagrams to support functional specifications
• Reviewed and gathered requirements from the Subject Matter Experts (SME) and Business Partners using various elicitation techniques and create Scope Management Documents
• Worked in creating interfaces for various external vendors
• Guided the development team through transition from Waterfall to Agile development
• Contributed in Joint Application Design sessions to develop functional requirements
• Facilitated data mapping activities and helped with the expansion of membership and provider data model
• Created workflow diagrams, process flow and data flow diagrams
• Assisted team with Data Mapping and Data Extracting Strategies for data migration. Worked with Tera Data
• Involved in creating use case diagrams for the purpose of the team to understand the workflow of the system.

Environment: JIRA, SCRUM, MS Visio, UML, BDD, TDD, CI, MS Excel, SQL, XML

Confidential

Business Analyst

Responsibilities:

• Participated in requirements discussions with business units, ensuring all business requirement were satisfactorily met
• Interfaced with internal clients and technical vendors on new high-level features and conducted a thorough analysis of the system features to assist project team
• Gathered user requirements by meeting with business users and generated business models and use case analysis
• Designed and developed project document templates based on SDLC methodology
• Worked with the developers closely to magnify success scenarios of Primary and Alternate flows
• Facilitateddaily standup meetingsand multiple meetings for the development teams
• Developed user stories and refined-them with product owners throughout the agile lifecycle
• Created data flow diagrams and business process flow diagrams for better understanding of the business needs by the scrum team
• Participated in Sprint planning, Scrum call, Sprint retrospective, and Sprint review meetings

Environment: Java, Microservice, UNIX, SQL, MS Word, MS Project, RUP, Rational ROSE, Rational Clear Case, UML, MS Visio.