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Project Manager Resume Profile

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OhiO

PROFILE

Highly successful results-driven project leader with strong focus on organizational profit / loss, market positioning and changing customer needs. A hands-on leader who takes responsibility leading integrated teams to deliver quality solutions that exceed customer expectations. Confident decision-maker who uses good business sense along with reasoned judgment to take necessary risks that propel an organization toward its objectives. PMP certified 13 years . Six Sigma Green Belt 10 years .

QUALIFICATIONS SUMMARY

  • Project Mgt More than 20 years project management experience public/private/military . Roles include project manager, program manager, product manager, release manager. Waterfall, SDLC, agile FDD , non-profits, healthcare, Medicaid, ICD-10. 7 years application development experience. ERP development 5 years . ERP conversions/upgrades 13 years . System Engineering Process Oracle Unified Method ECSS program 2007-2012 . 4 times conference room pilot/fielding lead. Warranty and patch maintenance/support.
  • Hardware RDBMS Oracle, SQL Server, DB2, OpenInsight , Windows 2008 Server, Citrix, VPN, active directory.
  • Software Microsoft Office Project 2007/2010, Excel, Word, Powerpoint, Visio, Access Sharepoint 2007/2010 Daptiv/AtTask/Salesforce PPM Oracle Financials G/L, A/P, A/R Microsoft Dynamics GP Oracle eBS R12 5 years Cognex EDW Cloverleaf/HL7.
  • OS Windows Oracle PL/SQL .Net Framework C, C , C Perl ASP.Net Third Party Taxware, I2, TeeChart, Farpoint Spread, log4net, 3C .

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

  • Onsite project manager. Leads 3 upgrade/migration projects with the end goal of providing ICD-10 compliant software in the field and infrastructure to support enterprise level ICD-10 testing. Budget: 1.1M. Subcontractors include Bottomline Technologies, Underwriter Labs, and Clinical Data Management. Led remote, multi-discipline teams during parallel analysis, requirements, and execution phases.
  • Prepared project footprints to verify current legacy infrastructure, including sites, user counts, license totals and variables such as interfaces, servers, etc., would impact decision making on to be future state, budget and resource planning.
  • Orchestrated purchase of over 150K hardware equipment including overseeing installation of wireless at 7 dispersed locations.
  • Coordinated resources, equipment preparation and facilities for user training, test, and go live.
  • Conducted recurring technical and project status discussions to ascertain schedule, resource, and scope impacts. Routinely handled change orders and approvals.
  • Led requirements collection for 3 vendor contract proposals, and collaborated with vendor management on contract reviews and final awards.
  • Coordinated verification of ICD-10 application compliance with vendors prior to and during the contract vetting process.
  • Provided infrastructure, tools, and configurations to enable ICD-10 testing by second parties.

Confidential

Project Manager

Onsite project lead for 3.5M, 18 month, two release effort to implement Iron Data's Versa Regulatory/Online and mobile product solutions for 26 licensing boards and commissions chartered by the State of Ohio. The state is converting their legacy license system. Completed project initiation phase April 2013. Currently solidifying functional and technical requirements for product enhancements and interfaces, data mapping, initial training, and prep for user acceptance test on Versa solution configuration. Target phase completion Oct 2013. This project is the second largest project in the entire Iron Data portfolio. Subcontractors include Accenture test, infrastructure and Intellinetics content management . Supported by matrixed, multinational Iron Data team including engineering, data conversion, business analysts, and training specialists.

Key outcomes:

  • Completed business analysis for 13 boards and commissions, including documentation/signoff.
  • Prepared enhancement, interfaces, and functional gap analysis with engineering team.
  • Initiated data conversion planning and initial data mapping on source legacy system.
  • Currently installing Versa and Intellivue products to complete 450K license revenue event.
  • Delivered training plans, syllabi, and course material for super users and administrators.
  • In the process of preparing test plan, cataloging of test scenarios/scripts for user acceptance test.
  • Prepared deliverable descriptions and acceptance criteria.
  • In partnership with Accenture, documented infrastructure footprint with client team.
  • Configuration team preparing initial solution containing 110 license types for release 1 boards

Confidential

Project Management Consultant

Project lead for joint effort with Humana to expand Medicaid healthcare offerings into Florida market. Humana contracted with CareSource to be their primary Medicaid provider in Florida. CareSource is the largest member supported Medicaid HMO in the State of Ohio. Key duties include: Coordinating work arrangements and scope between CareSource and Humana affecting vendors, provider networks, enrollment and eligibility, claims/payments, pharmacy, clinical, member help desk, prior authorizations, filing and EDI/data exchange requirements for the State of Florida and with Humana, training, and joint policy/procedure alignment affecting Florida. Organized joint project team, milestone exit criteria, and communication plan with stakeholders. Prepared weekly status reports and escalation strategy for high viz customer issues/risks. Responsible for project charter, project plan, schedule pacing, and key milestone deliverables.

Key outcomes:

  • Coordinated SME support for county-level provider network approvals with Humana.
  • Reconciled vendor support arrangements with Humana and special contracting needs.
  • Coordinated management responsibility and information requirements for member enrollment, claims, encounters.
  • Coordinated data management, EDW, and business rules with Humana affecting 820, 837, 270/271, 276/277 EDI file types and interface requirements to Florida Medicaid system.
  • Vetted process and procedures to support clinical/pharma prior authorizations utilizing Humana tools and procedures until such time responsibility reverted to CareSource.
  • Based on activity in Florida, reused key tasks, durations, resource map to build standard MS Project 2010 implementation template for similar expansion efforts with Humana into new state level markets.
  • Reconciled member/provider portal responsibilities and member help desk procedures.

Confidential

Principal Management Consultant

  • Project management support to the Air Force ECSS Logistics Transformation Office 2007 2009 and the ECSS PMO 2011 - Present . Incumbent rebadged from Greentree Group to BTAS following a contract change in Sep 2011. Details of ECSS are listed under employer Greentree.
  • Prepared stakeholder identification and analysis roadmap for 150 person mix of business and non-business users. Results will drive creation of governance plans, vendor partner agreements, data/technical interchanges and long term service agreements.
  • Prepared comprehensive trading partner agreement template that addresses relational responsibilities between ECSS and the trading activity over the life cycle.
  • Analyzed best practices between ECSS and selected trading partners to improve communications and help mitigate technical issues observed during deployment.
  • Led site level rollback effort after executive decision to not move forward with current footprint. Prepared resource and travel plans, MS Project schedule, including comprehensive work plan to capture scope of activity and metrics/reports to gauge completion and customer satisfaction.
  • Completed Oracle Unified Method formal training. Awareness of OUM artifacts, content, and linkage to other OUM artifacts and processes.

Confidential

Principal Management Consultant

  • Project management support to the Air Force ECSS Logistics Transformation Office 2007 2009 and the ECSS PMO 2009 2011 . ECSS is one of the largest user transformations and ERP conversions ever accomplished in the world. Over 200,000 end users, nearly 200 sites, and over 400 legacy systems would ultimately be affected. ECSS would affect functional areas including finance, budgeting, HR, supply, and unit/intermediate/depot level aircraft and system maintenance. Oracle eBS R12 makeup the core components of ECSS.
  • Lead deployment consultant on first two pilot releases of ECSS.
  • Selected as lead deployment consultant for last scheduled ECSS, including plans for addition of two operational locations with flying commitments and 24X7 supply operation.
  • Coordinated government plans for fielding and transition to production support, including resource map for 6 remote locations.
  • Submitted 100s of piloting and fielding lessons learned to improve future deployment success.
  • Organized site level defect reporting and responsibilities for all pilots.
  • Coordinated all fielding related deliverables, including defect reporting per the AFPEO systems engineering process.
  • Coordinated SATAF/pilot planning activities to support onsite implementation and go live affecting Hanscom, Scott, Robins, WP, and Langley AFBs.
  • Coordinated the development of deconstruction plans reports, interfaces, conversions, data for over 450 legacy systems affecting all four ECSS releases.

Confidential

Program/Project Manager

Managed OptiVision ERP standard product upgrades and enhancements, new product development, warranty. Led 15 person multinational development team. Executed 1.4M annual R D budget. OptiVision is an integrated ERP solution primarily supporting the pulp and paper industry and certain specialty material customers. Components within OptiVision support CRM, manufacturing planning/execution, inventory, shipping/receiving, and warehousing. Separate add-ons were available to support raw material, quality optimization, order entry, and cost accounting.

Project Manager, Confidential

  • Project lead for OptiVision ERP implementations, including customer business requirement rationalization, design, development, integration, final delivery, and post release support.
  • Led the commercialization of four new products in just over two years to offset declining sales, adding quality, costing, raw materials, and web interfacing to product/sales portfolio.
  • Headed market expansion project to sell OptiVision/QO products to Asia Pacific.
  • One of these products, Quality OptiMISER QO leads the OptiVision growth strategy.
  • Shipped 20 integrated and standalone systems valued at 2M to three continents.
  • Re-hosted QO on separate platform providing dual opportunity for QO and hardware sales.
  • Expanded presence to non-traditional market space wovens, plastics, and other non-paper .
  • QO served as the launching pad for insertion of the agile method at our business unit
  • Utilized a combination of feature and test driven development over the course of four product release cycles.
  • Greatly reduced the design, code, and testing cycles over time in some cases the team was able to have demonstrable capability in 24 hours for beta customer.
  • Taught the team that it's vital for customer feedback on day one organized all of our requirements capture, development, test to ensure 100 percent customer participation.
  • Established processes to document customer product needs and establish priorities for future development cycles key point in order to establish work activity during agile iterations .
  • In some areas of the QO product we established ourselves as global market leader after less than two years some competitors paid us the ultimate compliment by attempting to copy our product.
  • Achieved 75 reduction target on the standard product aging defect backlog.
  • Delivered first OptiVision system to India with final booked margin 8 over plan.
  • Oversaw architecture and application development teams located in Cincinnati, Bangalore India, and Varkaus Finland. Regularly conducted technical and non-technical remote interchanges.
  • Reported to R D team lead who reported to Honeywell business unit leadership for pulp, paper, and specialty materials. Provided weekly status updates on programmatic activity, risks, and potential impacts to revenue streams.
  • Responsible for all level 3 product defect repairs for Optivision line coordinated priorities with Cincinnati and Bangalore teams. Orchestrated level 1, 2, 3 product support for OptiVision and new product add-on's. Responsible for level 3 patch fixes and integrated patch releases to OptiVision product line.

Confidential

Project Manager

Led activities for legacy system conversion to Oracle Financials plus improvements to costing and financial systems to support sales/manufacturing supply chain. Project was inflight design phase when hired. Utilized standard SDLC methodology to effect requirements, scope, and design/testing artifacts. Managed six indirect reports supporting installation/configuration, application development, SQA, EDI exchange with major trading partners Office Depot, et al , banking institutions, and five manufacturing locations to support orders, shipments, receivables, and payments. Coordinated with stakeholders to successfully reconcile two straight months of receivable data between legacy and Oracle as part of exit criteria for go live. Formulated and executed training plans for SMEs.

Key outcomes:

  • Successfully activated Oracle Accounts Receivable system affecting 100,000 customers.
  • Saved 15K support and equipment costs by retiring two Y2K non-compliant systems.
  • Saved 2 months development time and 20K by consolidating report requirements.
  • Corrected invoice sales tax issue thereby maintaining < 25 days accounts payable metric.
  • Received monetary award lauding successful completion of project and high customer satisfaction

Confidential

Program Manager

  • Lead R D activity for the Air Force F-15 fighter aircraft. Led 40 person multi-functional development team managing over 20 projects and >1B budget.
  • Restructured ailing multimillion-dollar aircraft avionics support system.
  • Averted 105M reprocurement and 2-year schedule slip saved project from cancellation.
  • Netted 410K cost savings through design improvements affecting software integration.
  • Earned value management setup monthly review cycle to highlight adverse CV/SV trends.

RECONNAISSANCE SYSTEM PROGRAM OFFICE, Confidential

Lead Air Force activity for reconnaissance aircraft, sensors, data links, and ground stations.

Program Manager Division Chief, Planning Tactical Systems

  • Directed high visibility 50M electro-optic sensor pod project for the F-16 fighter aircraft.
  • Streamlined contract award process saved 120 days and 400K proposal costs.
  • Mediated contract protest then restructured project in 60 days with minor schedule impact.
  • Won key 70M data link effort ensured prominence in profitable market niche.
  • Built business plan for critical nuclear treaty monitoring database project.

Confidential

Project Manager

Oversaw 6M client-server LAN infrastructure serving dispersed Air Force/contractor team. Owned 130 desktop PCs, network hubs, and liaison with IT enterprise owners. Oversaw installation of secure LAN. Supervised 21 military/civilian/contractor personnel.

Key outcomes:

  • Led integration of on-line Windows-based content management system for scientific and engineering data on hypersonic technology. Generated requirements and scope artifacts, RFI/RFP and chaired vendor source selection team. Led installation, data migration, and SQA/integration efforts.
  • Received appreciation letter from corporate VP citing outstanding work, continuous improvement, and teamwork.
  • Implemented electronic forms for project office saved 10K storage and reproduction costs.

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