SUMMARY

• I am goal - oriented professional with a Master’s degree and extensive experience in Project Management I have a strong experience with performing Department resource management functions, including timesheets, Excel spreadsheets, and goods receipts in the procurement system.
• I have developed and monitored project schedules using Microsoft Project and participated in developing program schedules on a weekly basis.
• I have also assisted the Product Manager in developing and optimizing product management processes and provides product management leadership and training.
• Driven and compassionate professional with extensive years hands-on experience in fast-paced hospital, pharmaceutical, and technological environment.
• Adept in every aspect of Project management with a heavy focus on risk management and effective communication process.
• Strong ability to organize cross functional teams to achieve strategic objectives.
• Assisted in the successful implementation and adoption of Salesforce
• Developed and Implemented Onboarding, Off boarding and Case support System processes
• Led the successful implementation of EHR/EPM systems
• Skilled in the production and delivery of HIPAA training materials and manuals
• Obtained a Graduate degree in Healthcare Administration in June 2018 from Confidential - Confidential.
• Perform Department resource managementfunctions, including timesheets, Excel spreadsheets, and goods receipts in the procurement system.
• Produce special and recurring reports including budget summaries in Excel and timelines in Visio
• Developed and monitored project schedules using Microsoft Project
• Participated in developing program schedules on a weekly basis.
• Monitored project lifecycles and events and identified milestones.
• Led compliance project including providing training, third party risk assessment and policies concerning data privacy
• Supported company’s legal consul in preparation to be compliant with various local, state and federal laws
• Manage communication within and between stakeholders/other program managers representing a partnership focus area, internal engineering and external team
• Gather project requirements from different stakeholders Coordinate the planning and scoping of the multiple projects with other program managers and technical leads
• Facilitating and coordinating the work of multiple project teams engaged in the establishment and implementation of new projects to support the Project Manager and IT Systems.
• Participate with the Sr. Director of Administration, Director of IT and Project Manager in the on-going evolution of EHR, HIT, and improvements to the agency's use of the EHR.
• Oversee the work of functional leads responsible for audit, monitoring, investigations, privacy and training to ensure effective and successful mitigation of identified risks.
• Organize, maintain, and ensure utilization of the MSA tools: share point, google drive and key databases.

TECHNICAL SKILLS

Language Expertise: Tagalog, Hindi, Punjabi, Urdu, Farsi (Proficient in Reading, Writing, Speaking)

Analyst Methodologies: SWOT analysis, MOST analysis, Risk Mitigation, Cost-Benefit Analysis, Gap AnalysisBusiness Modeling Tools Microsoft Visio, SharePoint, G Suite, InfoPath, Smart Draw

Project Management: Microsoft Project, Planview Smartsheet, Jira, Confluence

Compliance: HIPAA, TJC, NCQA, FQHC, FDA, HRSA, CCPA

Electronic Health Records: EPIC, Athena Health, Allscripts, Meditech, AS400

Medical Terminology: ICD- 9, ICD-10

PROFESSIONAL EXPERIENCE

Project Coordinator

Responsibilities:

• Document and communicate status, issues, and risks in a timely manner to project team and senior management
• Oversee the strategic coordination and development of all proposal projects activity specific to Confidential Fremont construction and design projects.
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Coordinate activities of sub-teams
• Provide customer input represented in both technical and business terms with descriptive requirements to ensure the value of the project is realized
• Manage the day-to-day aspects of Design and Construction projects with regard to scope, schedule, resources and budget
• Prepare and package permit documents, print hard copies, and bring to weekly city meetings
• Maintain database and ensure project dates are accurate in Confluence
• Maintain Action log in Jira
• Track City permit comments and statuses
• Compile design permit packages
• Run weekly Customer Request meeting
• Enter customer requests into tracker
• Create Aconex workflows for approvals

Confidential, San Ramon, CA

IT Project Coordinator

Responsibilities:

• Gather project requirements from different stakeholders Coordinate the planning and scoping of the multiple projects with other program managers and technical leads
• Assisted with vendor contract approval process and documentations.
• Used MacOs and other iOS devices throughout projects.
• Serve as subject matter expert on regulatory change management topics such as CCPA
• Led compliance project including providing training, third party risk assessment and policies concerning data privacy
• Supported company’s legal consul in preparation to be compliant with various local, state and federal laws
• Manage communication within and between stakeholders/other program managers representing a partnership focus area, internal engineering and external team
• Coordinate and contribute to engineering deliverables, including specifications and test plans
• Effectively communicate project statuses, identify potential risks and setbacks, and develop mitigation strategies
• Assisted with designing and merging of company websites/ mobile phone apps.
• Assisted the Product Manager in developing and optimizing product management processes and provide product management leadership and training
• Act as a communication channel between technical and business facing teams. Drives escalation when necessary, accountable for project level technical decisions
• Perform Department resource management functions, including timesheets, Excel spreadsheets, and goods receipts in the procurement system.
• Produce special and recurring reports including budget summaries in Excel and timelines in Visio
• Developed and monitored project schedules using Microsoft Project
• Participated in developing program schedules on a weekly basis.
• Monitored project lifecycles and events and identified milestones.
• Performed various resource management reporting of IT project portfolio
• Assisted in the successful implementation and adoption of Salesforce (CRM)
• Oversee project management logistics such as timelines, agendas, production and distribution of meeting minutes and project status reports to various audiences
• Identify, document and assess project risks and develop mitigation strategy in collaboration with sponsors, stakeholders and solution owners

Confidential, Daly, CA

Electronic Health Records Project Coordinator

Responsibilities:

• Developed strategies to identify, asses, and establish controls based on regulatory requirements.
• Documenting and following up on important action and decisions from meetings
• Organize, maintain, and ensure utilization of the MSA tools: share point, google drive, key databases.
• Supports the Supplier Relationship Management (SRM) program through the participation of key meetings, by ensuring right stakeholder engagement and through senior interactions with local suppliers/vendors as needed.
• Identifying and working to remove barriers to successful completion of the overall project, with particular emphasis on resolving issues with subcontractors
• Facilitating and coordinating the work of multiple project teams engaged in the establishment and implementation of new projects to support the Project Manager
• Participate with the Sr. Director of Administration, Director of IT, Project Manager in the on-going evolution of EHR, HIT, and improvements to the agency's use of the EHR.
• Oversee the work of functional leads responsible for audit, monitoring, investigations, privacy and training to ensure effective and successful mitigation of identified risks.
• Lead weekly in program staff meetings with EHR Manager, to solicit feedback on issues or support needs regarding the EHR and related applications.
• Develop effective and efficient training manuals for Clinical staff and provide post implementation training.
• Perform Department resource managementfunctions, including timesheets, Excel spreadsheets, and goods receipts in the procurement system.
• Produce special and recurring reports including budget summaries in Excel and timelines in Visio
• Developed and monitored project schedules using Microsoft Project
• Participated in developing program schedules on a weekly basis.
• Monitored project lifecycles and events and identified milestones.

Confidential, Palo Alto, CA

Project Management Assistant

Responsibilities:

• Performing evaluations of returned complaint products, coordinating product testing/analysis with other departments and external consultants.
• Coordinate and execute the medical content review process through submitting, tracking and reporting on the status of abstracts, posters and publications.
• Manage agenda and action items for the medical affairs team meetings.
• Assists with the identification of potential investigators and development/distribution of initial protocol packets
• Including Coordinate development and updating of Standard Operating Procedures critical to successful execution of the medical affairs function
• Assist with creating and maintaining project tracking tools to ensure all parties are clear on expectations and responsibilities and maintain accountability for all study activities
• Assist in the overall internal and external communications of the Medical Affairs team through creation of quarterly client's Molecular Diagnostics Medical Affairs calls and supporting scientific communication logistics.
• Creates meeting agendas and minutes, Creates meeting agendas and minutes
• Coordinates team conference calls and distribution of meeting minutes
• Maintain positive and cooperative communication and collaboration with all levels of employees, customers, contractors, and vendors.
• Perform Department resource managementfunctions, including timesheets, Excel spreadsheets, and goods receipts in the procurement system.
• Produce special and recurring reports including budget summaries in Excel and timelines in Visio
• Developed and monitored project schedules using Microsoft Project
• Participated in developing program schedules on a weekly basis.
• Monitored project lifecycles and events and identified milestones.

Confidential, Manila, Philippines

Project Coordinator- Quality Assurance

Responsibilities:

• Oversaw the strategic coordination and development of all Saint Luke's Medical Center’s proposal projects activity specific to HIPAA and the Joint Commission audits
• Directed central program for Healthcare Compliance training and worked closely with business training groups.
• Designed and Implemented Formal processes to facilitate strategic project collaboration compliance and responsiveness enterprise wide.
• Determined annual compliance training needs for the commercial and Medical Affairs organizations.
• Recommended corrective action for any identified weaknesses in compliance controls.
• Overseen internal investigations of ethics and healthcare compliance violations.
• Established routine internal and external communications regarding Healthcare Compliance Program.
• Established routine internal and external communications regarding Healthcare Compliance Program.
• Overseen the work of functional leads responsible for audit, monitoring, investigations, privacy and training to ensure effective and successful mitigation of identified risks.