WORK EXPERIENCE

Calendar Management and Meeting Planning

• Successfully managed calendars of Directors, Deputy Directors, Branch Chiefs, Program Managers, and office work schedules. Ensuring the accuracy of each calendar required the successful adherence to timelines and completion of venue selections, speaker procurement, travel arrangements, and associated correspondences.
• Planned 100 meetings related to general team planning, critical infrastructure protection, labor and employee relations, and U.S. Army awards, with attendees including members of the general public, executive level personnel, union presidents, and high ranking Army personnel. Meetings have included up to 300 attendees and required the completion of site reviews, agenda development, speaker requests, travel arrangements, food preparations, and document production.

Information Management

• Managed a team of three members to plan, develop, and maintain a Partnership and Engagement Access Database to aggregate 50 spreadsheets of data. The resulting Database enabled the Branch to collect, review, and report data in a more efficient and timely manner days to hours . In addition, the Database provided a centralized deposit of information that could be updated and viewed in real time and accessed by multiple users simultaneously.
• Developed and applied updated features to an Army Military Awards Branch Access Database to allow for quick reporting of case completions, locations, timetables, and priority, all of which was previously impossible due to the use of only hard files.

Research

• Conducted weekly research on collective bargaining agreements to formulate stances for labor arbitrations, resulting in the quick conclusion of multiple arbitration sessions.
• Researched 1500 cases of award eligibility for U.S. Army veterans. Investigation of unit histories, official military personnel records, unit records, and other approved historical documents were necessary for each case to determine appropriate distribution of awards

EMPLOYMENT HISTORY

Confidential/Assistant to the Project Manager

• Scheduled meetings and travel arrangements to locations across the United States for subject matter experts to conduct required site assessments
• Compiled and produced visuals for metrics reporting at contractually mandated milestones

EMPLOYMENT HISTORY cont.

• Moderated and took notes for 5 telephonic meetings a week, ensuring team members were aware of the current status of deliverables and significant decisions made
• Lead all editing and development activities for multiple 10 page deliverables with security and IT focuses

Confidential

Acting Team Lead

Junior Database Administrator

Technical Writer,

Assistant to the Program Manager

• Managed workflow for up to four secretariats, ensuring they produced required products and logistics within required timelines
• Analyzed standard operating procedures' effectiveness, leading to the development of improved techniques for writing, data management, meeting logistics, and personnel processing
• Managed all aspects of the scheduling calendar for the contract team, Program Manager, and Government leadership, which included logistics planning, correspondence writing, travel arrangements, and developing meeting materials
• Managed logistics, support functions, and support staff for 10 large public/private sector meetings a month, completing location setup, note taking, summary development, and printing
• Conducted research using charters, Federal Register Notices, Federal Government products, and Internet resources to complete ad-hoc Federal senior leadership taskers
• Provided technical edits for documents such as reports, fact sheets, training materials, and compliance documents, ensuring adherence to the DHS Writing Style Guide
• Developed, maintained, and troubleshot a Partnership and Engagement Access Database to easily aggregate, cross query, and report on 10,000 data points related to meetings, attendance, and outcomes, as well as 2,500 member representatives' titles, companies, and contact information

Confidential

Research Analyst

Assistant to the Director

• Managed travel arrangements, travel vouchers, research, and scheduling for the Director and Deputy Director of the Labor and Employee Relations Branch
• Prepared correspondences, meetings materials, and meeting read-ahead documentation for the Director and Deputy Director

EMPLOYMENT HISTORY cont.

• Conducted research and analysis on all sections of the Department of Homeland Security DHS , United States Citizenship and Immigration Services USCIS 2000 and 2010 Collective Bargaining Agreement to formulate discussion points for use in arbitrations, unfair labor practice hearings, and negotiations between union representatives and the Director
• Developed and maintained a physical calendar system to display meetings, negotiations, mailings, and arbitrations that were contractually mandated
• Was the primary point of contact for work stations, travel cards, electronic equipment, and office supplies for all branch employees and managers
• Designed and developed various training slides, fact sheets, and manuals for 10,000 employees on a new DHS USCIS 2010 Collective Bargaining Agreement

Confidential

Military Awards Writer/Analyst

Assistant to the Director Program Manager

• Managed all general office support including asset management, room scheduling, data input and analyst, and records management
• Generated monthly reports on case completion and timetables for U.S. Army leadership
• Prepared correspondences, metrics, and summary research for the Director and Program Manager
• Adjudicated a high-volume of queries from members of Congress, active duty soldiers, veterans, next-of-kin, other high-ranking officials and dignitaries, and representatives from various Government agencies
• Adhering to Army Regulation 600-8-2, researched awards and decorations eligibility for U.S. Army veterans by investigating individual and unit histories using official military personnel records and other approved historical documents. This included award packets for high-profile valor awards, such as the Bronze Star, Silver Star, and Medal of Honor
• Developed and implemented upgrades to the Army Military Awards Branch's Access database, to include quicker data input and reporting functions