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Agile Coach/product Manager Resume

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Richmond, VA

SUMMARY

  • An innovative, resourceful Certified Scrum Master with more than 10 years of professional experience in leading teams, tailoring and adopting agile principles and frameworks.
  • Ability to manage large software development projects that meet demanding time restraints and exceed all expectations.
  • Demonstrate ability to motivate, organize, lead and coach scrum teams across multiple locations, with verifiable track record of managing complex projects while delivering on time, under budget and above expectations.
  • Developer in a wide variety of business and IT applications, particularly in delivering the highest quality software products on time using Agile Software techniques such as Scrum. Experienced practitioner of Scrum, Lean Product.

TECHNICAL SKILLS

  • Microsoft Office Word
  • Excel
  • PowerPoint
  • Publisher
  • OneNote
  • Outlook
  • HIPPA Training Course
  • Python
  • Technical Troubleshooting
  • Waterfall
  • Agile
  • HP ALM Octane Scrum
  • Lean
  • Visual Studio
  • TFS Test Driven Development (TDD)
  • HTML
  • Adobe
  • Coaching
  • Enterprise Agility
  • Facilitation
  • Launching Agile Release Trains
  • Leadership Training
  • Lean - Agile
  • Lean-Agile Training
  • Lean-Agile Transformation
  • Lean Portfolio Management
  • SAFe
  • SAFe Principles
  • Scale Agile Framework
  • Scrum
  • Value Stream Identification
  • SharePoint
  • PowerPoint
  • SDLC
  • FileMaker
  • Scripting
  • Linux
  • Java and Mac OS X
  • JIRA/Confluence
  • Jira Align
  • Rally
  • ServiceNow
  • P2S
  • Agile/Scrum Coaching
  • Servant leadership
  • Tableau
  • Strategic Planning
  • Risk Mitigation Development
  • Google Suite Conflict Resolution
  • Relationship Building

PROFESSIONAL EXPERIENCE

Agile Coach/Product Manager

Confidential, Richmond, VA

Responsibilities:

  • Serve as achange agent who led at all levels of the organization through Lean-Agile transformation at scale and Scrum by training, coaching, facilitating, and mentoring.
  • Work on the digital transformation of existing services into APIs.
  • Work with Azure Migration Engineer to design and implement end-to-end data solutions (Storage, integration, processing, visualization) in Azure.
  • Work with Migration engineer team for the migration of on-premises data (Oracle/SQL SERVER) to Azure Data Lake Store (ADLS) using Azure Data Factory (ADF).
  • Built Runbooks on every system that documents every IT process in my environment including Data Migration to cloud.
  • Experience in working with agile lifecycle, and tracking, and Agile project management tools like Jira, rally, Confluence and Tableau.
  • Encourage change and continuous improvement, which has led to an increase in value delivery from 60% to 90%.
  • Work with the product teams, engineering teams, development teams, and other stakeholders to create an API strategy.
  • Assist in budgeting for product development, engineering, and capital equipment acquisition.
  • Lead a corporate product development team in design, engineering, manufacturing process development and quality management.
  • As a servant leader, I played criticalrolesby applying expert knowledge ofSAFe/Scrum.
  • Facilitate and Coordinate all Agile ceremonies. (Daily Stand up, SoS, backlog refinement, Sprit Planning, Retrospective, PI planning, and PO Sync)
  • Generate Bi-weekly, and Monthly Team reports.
  • Manage OKRs, and Product backlogs with PO.
  • Drive process improvements and systems projects to enhance team performance and resource utilization across the delivery organization
  • Monitor the endpoints of the APIs by working with customer service to determine any issues with the APIs.
  • Manage the workflows of the product team, development team, and engineering team
  • Coach Team/PO on Agile Practices.
  • Maintaining the Artifacts like product burndown chart, Sprint Burndown Chart, and Sprint Burn up Chart and made them visible through information radiator.
  • Experience in tools like Jira and Rally to maintain the user stories and artifacts.
  • Reduce lead time and cycle time.
  • Prevent Development Teams from Outside pressure, while creating a friendly culture.
  • Manage dependencies with multiple teams, to increase productivity and transparency.
  • Figure out the use cases of the APIs.
  • Assist the product team in API design by helping them design things like headers, UI, and more.
  • Advice and guide senior leaders on different opportunities, and inform them on any new strategic initiatives.

Agile Delivery Lead / Agile Coach

Confidential, Richmond, VA

Responsibilities:

  • Ensures team(s) maintain(s) focus on quality and continuous delivery.
  • Assisted team with making appropriate commitments through story selection sizing and task definition and participate proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%.
  • Collaborate with key business partners to assess and measure outcomes to identify trends and recommend action plans for business units to implement.
  • Experience, exposure to cloud platforms like Amazon Web Services (AWS) Test Automation, CI/CD, Devops, Linux.
  • As a Scrum Trainer / Coach, I coached multiple teams simultaneously in Agile adoption and in using scrum Framework.
  • Provide Agile Training and coaching to higher Management, stakeholders, and Product team.
  • Monitoring team backlogs on Jira and Jira Align to ensure teams are following set WIP Limit and User Stories are pulled in priority.
  • Assisting the QA team in developing and creating test scenarios, test cases and created RTM to track requirements.
  • Strong Management Skills, demonstrated proficiency in leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environments and great ability to manage multiple large-scale projects concurrently and efficiently.
  • Experience in working with agile lifecycle, and tracking, and Agile project management tools like Jira, Jira Align, Confluence and Tableau.
  • Managing Product development/implementation using AWS CLOUD Infrastructure.
  • Guiding AWS Solution teams in studying existing landscape, cloud product matching, design cloud architecture, PoC and design improvements, cost Estimation and implementation.
  • Technical liaison between system operations, Operational Security, and Application Development Teams in migrating traditional IT “On-Premise” assets to the AWS Cloud.
  • Partners with Product and Engineering to evolve roadmaps and update delivery plans.
  • Understands high-level domain architecture and targets to identify upstream and downstream dependencies and to support the team in risk management.
  • Proactively identifies impediments and appropriately resolves using network of peers and formal channels.
  • Maintaining the Artifacts like product burndown chart, Sprint Burndown Chart, and Sprint Burn up Chart and made them visible through information radiator. Experience in tools like Jira and Jira Align to maintain the user stories and artifacts.
  • I have gained deep knowledge and experience in capital market and financial services while working with Fintech and Card tech.
  • I lead 2 data teams that worked on 2 large data transformation program, while building a multi-dimensional reporting engine on AWS cloud.
  • Partner with senior manager to hire and manage instructional design contractors to provide specific work for large program rollouts.
  • Create and implement training modules and appropriate resourceful solution to complex challenges.
  • Coaches Product Owner and team on backlog refinement and prioritization
  • Utilizes team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and works with team to continuously improve.
  • Developing understanding and encouragement of team’s engineering innovation and improvement
  • Coaches the team to improve collaboration and self-organization.
  • Developing ability to act as an Agile mentor and coach to other Scrum Masters or any Agile role.
  • Agile and Technical Learning: Actively seeks and participates in a variety of learning opportunities such as Communities of Practice, conferences, classroom training, and independent study to further develop self and community.
  • Enact change and continuous improvement increasing the productivity of scrum team by 20% and the quality of deliverables by 30%.

Project Manager/SCRUM MASTER

Confidential, BETHESDA, MD

Responsibilities:

  • Worked in Both health department and Confidential Credit Union.
  • Managed API systems and TPS (Transaction processing systems)
  • Change Management - Drive Service excellence on a 7x24 schedule supporting all infrastructures.
  • Lead a team responsible for the application availability. 24x7x365.
  • Managed and used Agile Platforms such as SCRUM, KANBAN and XTREME XP
  • As a Scrum Trainer / Coach, I coached multiple teams simultaneously in Agile adoption.
  • Monitors and tracks the Sprint progress as per AGILE SAFe processes
  • Participated in Scrum Master Community and encourage cross-team sharing of agile and scrum practices.
  • Strong knowledge and hands-on experience of some Atlassian tools such as JIRA, SLACKS, HIPCHAT and CONFLUENCE.
  • Lead a corporate product development team in design, engineering, manufacturing process development and quality management.
  • Maintaining the Artifacts like product burndown chart, Sprint Burndown Chart, and Sprint Burn up Chart and made them visible through information radiator. Experience in tools like Jira and Rally to maintain the user stories and artifacts.
  • Provide Agile Training and coaching to higher Management, stakeholders, and Product team.
  • Monitoring team backlogs on Jira and Rally to ensure teams are following set WIP Limit and User Stories are pulled in priority.
  • Assisting the QA team in developing and creating test scenarios, test cases and created RTM to track requirements.
  • Strong Management Skills, demonstrated proficiency in leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environments and great ability to manage multiple large-scale projects concurrently and efficiently.
  • Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.
  • Facilitate and coordinate Retrospectives using tools such as Jamboard, Ideaboards, pointingpoker.
  • Place substantial efforts on Team Member Role Training, Time-Boxing and providing strong Metrics for all Players.
  • Drive process improvements and systems projects to enhance team performance and resource utilization across the delivery organization
  • Remove impediments as all the Projects relied on data from multiple Departments, hence requiring constant and effective communication to unblock the Team and making sure that the Team remains focused on the Tasks at hand.
  • Experience in working with agile lifecycle, and tracking, and Agile project management tools like Jira, Confluence, Tableau, and Version One.
  • Communicate Team Status/Progress via Release/Sprint Burndown Charts, Story Acceptance Rate and made sure that the Stakeholders are aware of what is going on.
  • Work with the Product Owner during the Sprint Review sessions, and Backlog grooming to make sure that all Stories met the Definition of Done, and got the Stories accepted during the Sprint.

SCRUM MASTER/Agile coach

Confidential, Riverdale, MD

Responsibilities:

  • Enforced Kanban principles as a scrum master that resulted in reduction of Cycle time by 20% thus increasing team's throughput in less than 8 weeks.
  • Improved team velocity by incorporating capacity planning into sprint planning sessions.
  • Lead daily stand ups, evaluate progress and provide support as needed on remediation of impediments to support commitments to product.
  • Provided training to scrum team to ensure agile scrum is understood and practiced from Planning to Implementation.
  • As an Agile coach and a Scrum Trainer, I coach multiple teams that were onshore and off-shore.
  • Provide Agile Training and coaching to higher Management, stakeholders, and Product team.
  • Monitoring team backlogs on Jira and Rally to ensure teams are following set WIP Limit and User Stories are pulled in priority.
  • Assisting the QA team in developing and creating test scenarios, test cases and created RTM to track requirements.
  • Strong Management Skills, demonstrated proficiency in leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environments and great ability to manage multiple large-scale projects concurrently and efficiently.
  • Experience in working with agile lifecycle, and tracking, and Agile project management tools like Jira, Jira Align, Confluence and Tableau.
  • Maintaining the Artifacts like product burndown chart, Sprint Burndown Chart, and Sprint Burn up Chart and made them visible through information radiator. Experience in tools like Jira and Rally to maintain the user stories and artifacts.
  • Actively worked with the Product Owner and Stakeholders to monitor and prioritize product backlog on an ongoing basis to meet release timelines and value to the business.
  • Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings and software demonstration.
  • Tracked and effectively communicate team velocity and sprint/release progress to all affected teams and management.

Information Security Analyst

Confidential, Washington, DC

Responsibilities:

  • Implement the Risk Management Framework (RMF) in accordance with NIST SP Rev 1
  • Ensure that Federal Information Assurance policies and procedures are acquired.
  • Authority to Operate (ATO) under The Federal Information Security Management Act (FISMA) following NIST
  • Guidelines and NIST a security controls assessment practices.
  • Continuously monitors security controls effectiveness using NIST SP Rev 1 as a guide.
  • Maintain the security authorization of the information system and come up with a Status Report.
  • Review’s security categorization of systems using FIPS 199 & NIST SP Vol 2 Rev 1
  • Updates technical, operational and management control families with guidance from NIST Rev 4 and FIPS 200.
  • Security Assessments Reports, Risk Assessment Plans and POA&M.
  • Uses Nessus to perform vulnerability scan and assessment of the General support system.

Linux System Administrator

Confidential, Hyattsville, MD

Responsibilities:

  • Led technical site relocation project involving up to 40 servers successfully completing project in a single weekend.
  • Relevant experience as a system administrator in a systems operations role.
  • Ability to Translate architectural requirements.
  • Diagnosed and resolved complex load balancing issue by phone for global site amazing and satisfying client.
  • Converted Linux systems from local password authentication to LDAP and NFS homes significantly increasing administrative efficiency.
  • Hands on Python Development
  • Handling full stack programming tasks for the development of the high-volume online service (Flask, Pandas and PL/SQL), resulting in consistent deployment of 10 major products updates.
  • Full understanding of Databases and SQL
  • Coordinated resources with varied programming expertise to create a holistic solution to system update and service interruption issues.
  • Educated users on business interruption risk and received their buy in for system standardization and update.
  • Created a process for system updates to minimize risk of application failures.

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