SUMMARY

• Seasoned project manager with 12+ years of experience coordinating and executing multiple largescale market research projects end - to-end simultaneously.
• My expertise in project management methodologies enables proper design and delivery of projects on time and under budget with a focus on producing high quality deliverables that satisfy clients’ expectations.
• I have a proven track record of building meaningful relationships with internal and external stakeholders.

TECHNICAL SKILLS

Framework: Agile-Scrum, Agile-Kanban, Lean, SDLC, SAFe 5.1

Language: Python, HTML, C++, Java, SQL (select, insert, update, joins, data types, subqueries/nested queries, etc.)

Management Expertise: ROM Estimate, Financial Forecast, Budget, Variance, Business Case, Project Scope, Cross-Functional Team, Stakeholder Communications

Management Tools: Jira, MS Project, MS Office, Xlookup, Vlookup

Application: Tableau Desktop, Tableau prep, Power BI, R Studio, AWS cloud, bootstrap, MS SQL Server, Microsoft Office, CRM, SAP, SharePoint, Microsoft VISIO, Balsamiq, Gantt Chart

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Senior Project Manager

Responsibilities:

• Ownership of assigned project(s) with limited guidance.
• Setup and implement new and on-going projects. Check feasibility of project execution and flag any concerns at the start.
• During execution, proactively identify project risks and develop risk mitigation plans.
• He is leading multiple projects of different complexity and sizes.
• The business intelligence project for the global supply chain involved collecting, validating data and logic, analyzing, and visualizing $3 billion worth of supply chain for pumps, sensors, reservoirs, and infusion sets.
• The BI product provides a single source of truth to senior leadership on supply chain status impacting the revenue of the diabetes division. Global supply chain decision-makers use the product to plan monthly weekly supply, inventory, and receipts of products
• Provide timely status reports, project analysis, and recommendations.
• Experience with AWS projects preferred
• Analyze project metrics to improve performance and ensure key metrics such as project profitability are met or exceed established guidelines.
• Liaise with client and internal team to ensure seamless execution of projects. Thus, aiming to consistently exceed client expectations from project inception through completion.

Environment: AWS, Scrum, Kanban, Power BI, ThoughtSpot, PPM, Jira, Confluence

Confidential

Senior Project Manager

Responsibilities:

• Planned and executed 30-35 market research projects per month; Monitored projects end to end using comprehensive plan documents & MS Project.
• Delivered 100% of projects on time and under budget by preparing documents (project plan, schedule, budget estimates, timelines, calendar, risk management plan) ensuring alignment on strategy and delivery.
• Led team of 15 members including Team Leads, Technical Leads, Senior Analysis.
• Identified risks and cleared on average 5 roadblocks per month to enable progression of project.
• Improved communication with leadership by preparing project and presenting project status reports to management; Earned Sharpshooter and One-Man Army awards for meeting performance targets.
• Conducted root cause analysis to identify project related issues increase project quality; Fixed 100% of corrective measures.
• Collaborated with 5-6 cross business unit teams to track ongoing progress of projects.
• Leading daily Scrum of Scrum meetings to monitor the progress of multiple projects, on-spot resolution of blockages, and improve the efficiency of team members.
• He facilitates team engagement, socializing Machine learning projects with senior executives and team members.
• Delivering incremental value for Real-time reporting, customer demand forecasting (BAU, AS-IS, and what-if Scenario), "Spend Forecast" project, and Communicating results to stakeholders through insightful visualizations, UXUI, PBI dashboards, reports, and executive-level presentations.
• He monitored the health of projects and team members' performance through Jira boards and pivot charts.

Environment: Python, TensorFlow, AWS, CRISP-DM, Scrum, Power BI, PPM, Jira, Confluence

Confidential

Project Manager

Responsibilities:

• Performed several market research activities on projects i.e., Primary Research, Secondary Research, Competitive Benchmarking, SWOT Analysis, etc.
• Constituted operational, and financial reports and tasks by MS Project, SQL, and JIRA
• Interacted with 5-6 department managers on day-to-day basis to understand business needs/concern and upcoming jobs plans.
• Ensured swift communication by serving as a single point of contact for client and cross functional departments enabling clarity on next steps and project milestones.
• Proficient with .Net technologies
• Led the cross-functional teams of Data Scientists, Financial Analysts, Global Sales, and Business Analysts to successfully roll out TUFI, ROI, and Revenue optimization model. The automated process was part of the Financial Transformation office (FTO) roadmap and improved productivity by 80%.
• Successfully led and socialized the first Machine Learning fraud detection/ AML and automatic alert systems and reduced the false positive rate by 35%, improving customer spending, retaining merchant transactions, and increasing interchange fees.
• He facilitates scrum ceremonies - Backlog grooming, sprint planning, daily scrums, sprint review, retrospective meetings.
• Effectively used Jira board and Confluence as a go-to resource to Improve transparency, collaboration, track issues, and resolutions.
• Optimized intake process by providing personalized approach to each team member and client.
• Managed client expectations identified risks and adopted suitable mitigation approach to deepen existing relationships with clients. Averaged 4.5/5.0 on client satisfaction surveys.

Environment: Python, AWS, CRISP-DM, Agile Scrum, Power BI, Microsoft Visio, Jira, Confluence.

Confidential

Technical Project Manager - Sr. Data Analysis

Responsibilities:

• Analyzed data using Excel, SPSS, and customized scripts at different stages at soft launch, final launch stage and interim data to check question validations.
• Understanding of ServiceNow platform capabilities
• Prepared robust analysis model to achieve quality standards in project deliverables.
• Created reports for junk open ends, straight liners & speeders (depend upon the length of interview) to extract bad respondent data from results.
• Built tables on different banners in Decipher to segment data based on demographics enabling clients to gain deeper insights.
• Delivered 100% of soft launch projects ahead of deadline with improvements plan for second phase.

Confidential

Project Manager

Responsibilities:

• Owned overall project lifecycle from verifying client needs through deployment; Facilitated stakeholder meetings to create common understanding towards project goals and deliverables.
• Led data processing team to complete project deliverables.

Confidential

Assistant Team Lead

Responsibilities:

• Verified and validated data using market research tools to check accuracy and quality of results.
• Performed root cause analysis and qualitative and quantitative research.
• Orchestrated and directed pilot team for department and approved product delivery to client.