Summary

• Highly accomplished Certified Project Manager Professional PMP with a verifiable track record of managing complex IT projects and exceeding expectations. Dedicated the past four years of career t providing exceptional program management services t the Department of Defense DoD in support of mission-essential United States Marine Corps USMC systems.
• Proven track record of hands-on management and getting int the weeds t understand complex projects from the bottom up. Prefers Agile life cycle but understands every project has its own unique needs and objectives. Successfully implemented 3 large scale over 100M Dollar Healthcare MMIS projects and 5 major DoD projects using a combination of both Waterfall and Agile delivery methodologies.
• Experience includes: directing development and design teams in providing solutions to customer specifications, building strong client engagement bonds, establishing requirements and maintaining budgets, examining business workflows and identifying sources of operational risk, tailoring software productivity enhancements, improving systems infrastructure, technical applications support, and promoting customer relationships
• Professional skills include: stakeholder engagement, leading requirements engineering and guiding the analysis/design process, resolving complex technical issues, developing business procedures, identifying value-added solutions, providing continuous process innovation, excellent oral and written communication skills, and providing technical training and end-user support
• Monthly preparation of financial reports, budgets, cost reports and financial forecasts t aid strategic decision making. Analysis includes pricing, cost-benefit analysis, forecasting and expense analysis based on identifying expense drivers and allocations, net present value analysis.
• Provided enterprise solutions for Medicaid Claims Adjudication of Paper, EMC and HIPAA Claims which includes Claim Types: Professional, Dental and UB92 Institutional.
• Excelled at monitoring and analyzing trends and KPI's to quantify project performance and status

Experience Qualifications

PMP Certified Senior Project Manager

• 18 Years of Experience in the software industry with a primary focus on Healthcare, DoD, Federal, State and Commercial Sectors
• 6 years of solid experience in end-to-end implementation of HealthCare / MMIS Medicaid Management Information Systems from inception thru implementation
• Dedicated the past four 4 years of career t providing exceptional program management services t the Department of Defense DoD in support of mission-essential United States Marine Corps USMC and Office of the Secretary of Defense OSD systems
• 10 years of strong hands-on technical experience in performance reengineering, system scalability, load and Stress testing including functional test automation
• Developed strategies and roadmaps for Healthcare MMIS systems implementation for State of Maine and Washington State
• Project Delivery Methodologies using both Waterfall and Agile Scrum methodologies in accordance with DoD SETR Systems Engineering Technical Review Process, including IPR, CCB, SDR, PDR, CDR, DRR, TRR, and PRR
• Expertise in Complex Project, Configuration, Quality, and Software Release Management
• Hands on Software Testing, Performance Benchmarking, and Capacity Planning experience including memory leak detection and benchmark analysis
• Change Control Management
• Budgeting Planning
• Cost Resource Estimates
• Customer Relationships
• Stakeholder Management

Professional Experience

Confidential

Senior Project Manager

• Serves as a Senior Project Manager for Marine Corp Mobilization Assignment System MMAS . Responsible for managing a team of eight 8 including a subcontractor throughout the DDI phase.
• Manage the contract including SOW, Solicitation, Proposal, Pricing, Modifications and Invoicing. Ensured the CLIN structures and Period of Performance aligned with available funding.
• Develops Project Plan, Subcontractor Management Plan, Test Plan, LOE Estimation, Schedule Tracking, and Cost Forecasting.
• Perform resource allocation planning, capacity planning, project scheduling, risk management and mitigation of issues.
• Manage performance requirements and productivity metrics within a strict hybrid Agile and Waterfall environment.
• Followed the DoD DoD SETR Systems Engineering Technical Review Process including IPR, CCB, SDR, PDR, CDR, DRR, TRR, and PRR
• Manage schedule through MS-Project, Excel Sprint Spreadsheet, Burn-down Charts, and associated WBS.
• Manage all aspects of projects in Marine Corps SharePoint repository
• Coordinate implementation of custom SharePoint solutions
• Actively identifies risks and manage them throughout the SDLC phases.
• Ensure all deliverables are tracked, managed and delivered with proper supporting documentation to include sign off sheets, authority to release to production document, etc
• Manage clients by recognizing the key stakeholders and their needs, their business, and their pain points. Clearly communicate the projects short-term and long-term value, manage the delivery expectations by clearly communicating the method and final deliverables for all contractual tasks.
• Develops weekly Project WAR Report, Monthly Status Report, and Project Status/Progress Reports
• Perform Monthly Project In Progress Review IPR and provide Monthly Helpdesk Ticket Metrics and Trend Analysis Reports
• Develops Schedule/Cost Matrices.
• Develops Weekly/Monthly Status Reports for key stakeholders.
• Successfully completed six 6 quarterly official O S Government Acceptance Test GAT

Confidential

Senior Project Manager

• Serves as a Senior Project Manager for CloudHASH Security product development team that specializes in developing cost effective feature extensions t McAfee products. All of the products require n additional hardware, and are designed t optimize the customer existing investment by directly integrating int the ePO framework and interface.
• Responsible for managing a team of ten 10 including developers, product SMEs, BA and Testers throughout the DDI phase.
• Developed Project Plan, Weekly Development Sprint Plan, Test Plan, LOE Estimation, Schedule Tracking and Forecasting.
• Manage the schedule by using MS-Project, Excel Sprint Plan, Forecasting Tools, and associated WBS.
• Manage all aspects of development including functional testing and capacity planning
• Coordinate integration of all CloudHASH products with McAfee SIA partners
• Actively identifies risks and manage them throughout the SDLC phases.
• Ensure all deliverables are tracked, managed and delivered with proper supporting documentation to include sign off sheets, authority to release to production document, etc
• Develops Weekly Project Status Report, Monthly Status Report, and Project Status/Progress Reports
• Perform Monthly Project In Progress Review IPR and provide Monthly Helpdesk Ticket Metrics and Trend Analysis Reports
• Develops Schedule/Cost Matrices
• Develops Weekly/Monthly Status Reports for key stakeholders.

Confidential

Senior Project Manager

• Facilitated project teams meetings and work closely with Java/J2EE Developers and business intelligence report writers t follow consistent configuration management procedures. Recommended and implemented the use of Version Manager for document and code control.
• Instituted dashboard tracking system t keep Use Cases flowing from business analysis t development int testing. Implemented HP Quality Center t track software defects by feature t simplify the feedback cycle.
• Created several team specific dashboards t provide a more accurate status t the Government COTR, team leads and project schedulers regarding project milestones. This dramatically improved overall status reporting and strategic planning of the project.
• Served as a Senior Project Manager for Requirements Transition and Manpower Management System RTAMMS . Responsible for managing a team of seventeen 17 technical resources spread across 5 distinct areas - Quality Assurance, Business Analysis, Configuration Management, Technical Writing and Training. Responsible for team performance, reviews, career guidance and skills development.
• Developed Project Plan, LOE Estimation, Schedule Tracking, and Cost Forecasting.
• Managed schedule through MS-Project, Excel Sprint Spreadsheet, Burn-down Charts, and associated WBS.
• Followed the DoD DoD SETR Systems Engineering Technical Review Process including IPR, CCB, SDR, PDR, CDR, DRR, TRR, and PRR
• Performed planning, configuration, implementation of USMC Enterprise SharePoint 2010 solution
• Managed Business Analysts t create Use Cases. Combined principals of rapid and joint application development t consolidate requirements gathering through joint approval meetings.
• Supervised requirement analysis, design, development, testing and documentation of all end user applications and supporting project documents.
• Actively identified risks and managed them throughout the SDLC phases.
• Ensured all deliverables are tracked, managed and delivered with proper supporting documentation to include sign-off sheets, authority to release to production document, etc
• Managed development of RTAMMS modules in iterative cycles within a hybrid Agile and Waterfall environment
• Managed clients by recognizing the key stakeholders and their needs, their business, and their pain points. Clearly communicate the projects short-term and long-term value, manage the delivery expectations by clearly communicating the method and final deliverables for all contractual tasks.
• Developed Weekly Project WAR Report, Monthly Status Report, and Project Status/Progress Reports
• Developed Monthly Project In Progress Review IPR and provide Monthly Helpdesk Ticket Metrics and Trend Analysis Reports
• Developed Schedule/Cost Matrices.
• Developed Weekly/Monthly Status Reports for key stakeholders.
• Successfully completed quarterly official O S Government Acceptance Test GAT
• Successfully completed new development and GAT for three major new modules

Confidential

Project Manager

• Served as a Project Manager for Recovery Care Coordination Program Support Solution RCP-SS program.
• Managed a team of seven 7 throughout the DDI phase.
• Developed and successfully deployed RCPSS Recovery Care Coordination Program Support System Project Manager for full lifecycle - initiation through implementation phase. Led team of developers and business analysts. Managed all sprints, followed Agile Scrum methodologies and owned project during support and enhancement phase.
• Developed Project Plan, LOE Estimation, Schedule Tracking and Cost Forecasting.
• Led the Development and Testing effort.
• Successfully implemented DMDC DEERS interface
• Facilitated in hosting application in DoD DISA datacenter
• Facilitated project team t review project milestone status and risk mitigation plans for overall project and new features. Status reviews and milestone progress were presented t executive management and the executive board team.
• Interfaced with senior management, defined client infrastructure requirements based on business and technical goals, reporting and tracking of project status, issue updates, risks and mitigation plans.
• Developed weekly Project WAR Report.
• Developed Schedule/Cost Matrices.
• Developed Weekly/Monthly Status Reports for key stakeholders.
• Successfully completed five official Government Acceptance Test GAT for RCP-SS.

Confidential

Project Manager

• Served as a Project Manager for HP/USPS Phoenix project. Responsible for managing a diverse team of 30 engineer including staff from HP and Critical Logic.
• Tasked with rescuing a series of releases that were crisis-driven and stabilize the process. Delivered 3 subsequent releases using formal development methodology, implemented vendor management processes that reduced personnel acquisition from 2 weeks t 5 days, and yielded a 25 improvement on product quality.
• Put together a system-wide project plan t support design, develop, deploy, and testing of the Phoenix Release 1.2 tasks which will enable the customer service representatives agents t provide the necessary customer care services t the USPS customers.
• Put together the Project Plan and detailed work plan for USPS Project Phoenix.
• Developed monthly forecasting and involved in creating test matrices.
• Performed risk analysis and measured progress.
• Designed and Architecture Project Phoenix e-COM Test Automation /Performance Test Framework.
• Led the various types of tests conducted during the Pre-Integration Test Phase, t include:
• Put together test strategy for the new USPS eCom enterprise portal which includes several COTS product including an ATG backend.
• Developed the automation regression test framework and put together over 40 custom libraries using QTP 10.0 t support the rigorous complex regression test architecture.
• Led the ATG Call Center CSC testing team, putting together the test strategy and QTP automation testing framework for ATG Dynam, ACC and BCC content management testing.
• Performed Web Service testing for all components that have web services that run in the background.
• Led Performance Testing for all GUI applications, Web Services and Batch Processes to demonstrate that the system functions to specification with acceptable response times while processing the required transaction volumes in real-time production like environment
• Set up the Performance Profiler in HP Development environment for Code Instrumentation and Performance Testing.
• Put together a strong performance testing framework in order t identify code bottlenecks and resolving performance issues both at the code and application server side.

Confidential

Sr. Data Analyst

Provided leadership, direction, expertise and assistance in carrying out Design, Architecture and Performance Engineering of ETL framework.

Confidential

IT Manager

• Served as an IT Manager and responsible for managing a team of 10 engineers.
• Provided leadership, direction, expertise and assistance in carrying out Design, Architecture and Performance Engineering of all BE applications, which include Use Case Modeling, Requirements gathering, Software Functional/Automation Testing, Transaction / Scenari development, Code Instrumentation, Deep Diagnostics, Performance Analysis and Reporting Results.
• Designed and architected BearingPoint's Test Automation /Performance Test Framework. Provided Functional Automation and Performance Testing support for BearingPoint Public Sector, Healthcare Sector and Commercial Service engagements.
• Developed end-to-end automation test strategies, scripts, cases and plans for all Desktop, ERP, Financial, Documentum and Web-based Applications.
• Developed a test metrics program t document results of tests performed in a manner that summarizes the results indicating the status of the project s under test.
• Compiled, interpreted, and presented quality data in a timely manner t the organization through various media.
• Led team t develop templates for automation and performance testing.
• Created work estimates and risk/benefit analysis for on-time, defect free solution development and delivery.
• Supervised and mentored BearingPoint Functional Automation and Performance Engineering team.
• Set up the HP/Mercury Automation and Performance Test Lab using HP Quality Center, QTP, Load Runner and Deep Diagnostics utilities.
• Defined Automation Test standards and Performance SLA for Deltek T E, Costpoint, Cognos Reports, Documentum EDM and Interfaces.
• Measured the performance of individual transactions in an isolated manner when there is a peak load on the Deltek Time, Expense, Costpoint and Cognos applications.
• Developed Functional Automation/Performance Test Plan, Strategy and real time business functions test Scenarios using HP Quality Center and QTP and participated in Business Analysis and Use Case modeling.
• Developed Test Plan and executed a complete end-to-end test automation strategy.
• Designed and developed Complex Business Functions Data Driven Test Scenarios using QTP.
• Architected QTP Object Repository t handle Dynamic Data Driven Test Scenarios.
• Performed Capacity Planning, Detailed Analysis and Instrumented BearingPoint Public Sector and Commercial Services engagements using HP/Mercury Performance Center, Deep Diagnostics and HP Load Analyzer.
• Reviewed and assessed the impact of proposed scope changes t the future state architecture.
• Designed, developed, implemented and maintained risk-based software test cases and test plans, t evaluate software functionality, performance and software defects.
• Provided quality assessments t Management and the Project team, with corrective actions.
• Participated in requirements gathering and software specification design, t ensure testability and conformance t user interface standards.
• Identified and monitored defects in Business software applications, and ensures the completeness and accuracy of the defect tracking system.
• Interfaced with internal customers, in order t define and document the acceptance criteria.
• Provided architectural and performance instrumentation support for Documentum EDM application.
• Set up the Docbase Loader utility t build up a repository for performance and scalability testing.
• Created EDM Users, Object Types, Cabinets, Folders and Documents using the Docbase Loader Utility.

Confidential

Software Test Manager

• The high-level objectives of the Re-Procurement project are t manage the procurement and implementation of a modern MMIS that meets the business needs of DSHS. Claim Adjudication system is used t adjudicate Paper, EMC and HIPAA Claims which includes Claim Types: Professional, Dental and UB92 Institutional. HIPAA compliance testing of Claim adjudication system for 837/835 claim transactions along with 270/271, 276/277 transactions using SeeBeyond and Edifecs. NPI System is used t assign the NPI's t the providers like doctors and hospitals.
• Provided leadership, direction, expertise, and assistance t a team of 15 on-site and 5 offshore Test engineers.
• Led a team of automated testers t design, develop and implemented automated test scripts using HP Quality Center, QTP and Fitnesse.
• Supervised and trained team members on HP Quality Center and Performance Center.
• Coordinated and implemented Agile Testing Methodology and assisted management in EVM Earned Value Mgmt. calculations towards forecasting budget and schedule.
• Planned all resources and schedules for functional and performance QA work for new modules and enhancements.
• Developed and executed a complete end-to-end test strategy for assigned products and features including verification of functionality, performance and scalability.
• Performed Test Execution and Implementation of Healthcare MMIS Business Processes.
• Designed and development of test cases based on functional requirements for Institutional and Professional claims for EDI and HIPAA Transactions 837/835, 834, 276/277, 270/271 testing.
• Performed System testing of the Claims processing systems Pricing Rules, Duplicate/Limits validation, Member Eligibility, Provider Enrollment, et al performed testing for Medicare, Medicaid and X-Over claims for Medicaid Management Information System MMIS and was involved in testing of web application for NPI and HIPAA for HCFA 1500 UB92 claims. Checking Member eligibility, Claim status and remittance inquiry.
• Automated regression testing of Medicaid MMIS system.
• Set-up the Automation Regression Test Bed for the User Interfaces and Backend Processes including the Database, designed/developed Automated Test Scripts for User Interfaces using Empirix e-Test Suite, and designed/developed Automated Test Scripts for the Backend Processes and Database Packages using Fitnesse.
• Performed Performance/Load testing of the Medicaid MMIS system.
• Configured the Performance Benchmarking Lab in the offsite Production environment.
• Configured HP Load Runner 8.1 including other components for Deep Diagnostics purpose.
• Set-up J2EE Probes on Web sphere application server
• Configured the probes files to meet the specific application performance requirements
• Configured HP Diagnostic server 3.6 4.1 including Commander and Mediator.
• Configured Site Scope 6.2 monitors for Unix/Windows resource, CPU, Memory and Application/Web server monitoring purpose.
• Identified Application and Database performance issues, including: deadlock conditions, database connectivity problems, and system crashes under load.
• Identified performance issues with the application and integrated external systems from outside vendors, as well as User Interfaces, Claims Loading/Processing Class Packages and Methods.
• Identified configuration bottlenecks in the Web sphere Application server, Oracle Database server and provided recommendations t overcome them.
• Provided recommendations t the application owner on steps t meet performance goals.

Confidential

Test Manager

• Test Manager assigned t the Project called MeCMS Maine Electronic Claims Management System a J2EE based application having more than 500 web pages and a strong JAVA based Claims processing system which is driven by the Java based Rules composer.
• Provided leadership, direction, expertise and assistance t a team of Ten 10 Test engineers and Coordinating with State Test Team.
• Supported Developers, and State Test Team in providing Business Analysis, Resource Management, Requirements Management, Project Scheduling, Status Reporting, Documentation, and Project Leadership.

Confidential

Test Lead

J2EE based application having more than 100 web pages and a strong JAVA based application instrument which is being used t monitor the development of Mental Retardation and Hygiene people for State of Maine. Responsible for the entire test efforts run for more than a year span of time. Developed High Level Test Plan, Use Cases, Test Cases and User Manual. Managed Seven 7 member test team, including Scheduling, Work Assignments, and assignment breakdowns.