SUMMARY

A Public Trust cleared, certified PMP and ScrumMaster,Program/Project Manager, Agile Coach and Business Analyst with nineteen plus years of experience in information technology business solutions analysis, development, implementation, migration and maintenance. Extensive experience with project scope planning, requirements gathering, cost analysis, task definition and tracking, risk management, issue tracking, testing and QA planning, meeting facilitation, status reporting, and project documentation for both Agile and Waterfall projects.Experience in organizational and project management transformation from Waterfallto Agile.A proven leader withexcellent interpersonal, communication, analytical, and problem-solving skills.

Key Qualifications

Key Tools

PROFESSIONAL EXPERIENCE

Confidential

IT Program/Project Manager

Provides program and project management and business analysis support for the Data Analysis and Administrative Services project, includingservice and change request analysis and assignment, documentation management andsoftware tool enhancement management

Technical Environment: MS Office, MS Access, MS SharePoint, Oracle

• As Program Manager, performs analysis and management of contract deliverables, costs, schedules, and resources

• As Project Manager, performs management ofservice and change request intake, processing, and closeout activities performs task planning and scheduling, risk and issue identification, and weekly, monthly, and quarterly status report preparation
• As Business Analysis, performs analysis of business processes and procedures and manages the implementation of the associated documentation

Confidential

IT Program/Project Manager

Providedprogram and project management, business analysis and Agile transformation support for the Multifamily Securitization System project, that includedboth new software development and existing software enhancements and maintenance

Technical Environment: MS Office, MS Project, MS SharePoint, Planview, Oracle, Java, .Net Framework

• As Program Manager, performed analysis and management of 1.5M project budget
• As Project Manager, performed project management activities using Waterfall activities, such as SDLC phase planning, task planning and scheduling, developingwork breakdown structures, identifying and managing risks and issues, and preparing weekly status reports
• As Project Manager, integratedAgile activities such as sprint or iterative release planning and daily stand-up meetings into the project
• As Project Manager, managed all project artifacts and supports requirements definition and documentation and used MS Excel to format and present project financial data
• As Project Manager, managed all testing and deployment activities

IT Project Manager / Business Analyst

Provided project management, business analysis, and Agile transformation support for six automated information systems projects, that included new software development, existing software enhancements and maintenance, infrastructure upgrades, and COTS implementations

Technical Environment: MS Office, MS Project Server, SharePoint, Oracle, Java

• As Project Manager, identified and documentedproject requirements, conducted business analysis including task planning and scheduling, developedwork breakdown structures, identified and managed risks and issues, managed impact analysis, prepared weekly status reports, and tracked and facilitated all project activities
• As Project Manager, supported the integration of Agile developmentinto the projects
• As Project Manager, used MS Excel to document risks and issues and present project status

IT Project Manager Performed as ScrumMaster and Agile Coach for two Scrum teams with software upgrade projects for US Card Frauds and Disputes Management application and performed as Project Manager for Data Center Kanban implementation project

Technical Environment: MS Office, VersionOne

• AsScrumMaster, facilitated daily team stand-up meetings, managed project backlogs and stories, facilitated sprint planning, execution, reviews, and retrospectives, and worked with Project Teams and Product Owners to remove and track impediments, issues and risks
• As Project Manager, facilitated weekly status briefings, coordinated the efforts of five different infrastructure design and delivery teams, managed project risks and issues and integrated the Kanban framework to increase flexibility
• As Business Analyst, translated functional and non-functional requirements into epics and clear concise user stories

Transformed existing Waterfall framework to a new Agile project management framework consisting of project initiation, team definition, backlog definition, sprint planning, review, and retrospective and iterative product delivery and managed the Federal Audit Clearinghouse Redesign project

Technical Environment: MS Office, Project, SharePoint, .NET, C , SQL Server

• As Agile Coach, developed an Agile/Scrum project management framework
• Developed Microsoft SharePoint Agile Team site, to server as an Agile project repository to track all project activities, goal and team lists, backlogs, tasks, sprint and team schedules and documents
• Defined project initiation processes for establishing project objectives, Product Owners, project cross-functional teams, and high-level project requirements, and creating project stories and project backlogs
• Defined product development and delivery processes for performing sprint planning, execution, reviews, and retrospectives
• Analyzed and managed the Federal Audit Clearinghouse Redesign project
• As the Project Manager, applied Agile/Scrum project management methodology to project planning and execution, by defining a two week sprint delivery schedule and facilitating sprint planning, review, and retrospective meetings
• As the primary Business Analyst, defined the project objectives,documented user stories requirements , managed the subsequent backlog, and acted as a liaison between business users and developers to ensure ongoing alignment

IT Business Analyst 4 Month Contract

Provided business analysis support for critical data management and governance initiatives and projects, that included data strategic planning, data governance process definition, data migration and integration, and data modification

Technical Environment: MS Office, Project, SharePoint, SQL Server

• Using Microsoft Project and Microsoft Office, identified and documented data initiative and project requirements, conducted business analysis including task planning and scheduling, developing work breakdown structures and documentation, identifying and managing risks and issues, managing impact analysis and preparing weekly status reports for data initiatives and projects
• As Business Analyst, imported SQL Server database data into MS Access for issue and impact analysis, then exported data into both Excel and SharePoint for presentation purposes

IT Project Manager /

Assigned to manage a team of 6 technologists in the analysis, planning, design, implementation, testing, and deployment of a Network Operating Center migration, consolidation, and virtualization solution

Technical Environment: MS Office, Project, SharePoint, VMWare ESXi, Active Directory, Exchange

• As Project Manager, managed tasks, dependencies and resources required for the consolidation and virtualization of 80 physical servers into 20 physical servers with 80 virtual machines using VMWare ESXi
• As Business Analyst, using Microsoft Project and Microsoft Office, gathered and documented requirements, analyzed resource schedules, activities, action items, deliverables, milestones, risks, issues, developed project design documentation , and prepared weekly status reports

Supported the development of a standardized Agile project development, testing, and quality assurance transformation process, provided business analyst support to the Millennial Media product development and information technology staff, and developed projectartifacts and documents

Technical Environment: MS Office, Project, J2EE, Oracle

• As Business Analyst, using Microsoft Project and Microsoft Office, conducted business analysis including requirements gathering and documentation,initial task planning and scheduling, developing work breakdown structures,and identifying and documentinginitial risks and issues for the implementation of the Self-Serve Internet-based Advertising Campaign generation tool

IT Program Manager/Project Manager / Business Analyst

Managed the operation, maintenance, and enhancement of the US Small Business Administration Microsoft Dynamics CRM enterprise-wide implementation, managed the operation, maintenance, content and enhancement of both theUS Small Business Administration internal and external web environments, and managed a web developer and business analyst staff of sixteen contractors

Technical Environment: MS Office, Project, SharePoint, .NET, C , SQL Server, Dynamics CRM

• As Project Manager, managed the business analysis, upgrade, maintenance and support of all internal Microsoft SharePoint web content
• As the Program Manager, developed new Microsoft SharePoint application development business practice within the existing contract consisting of the following:
• The transformation of project management from Waterfall to Agile
• The Agile implementation of new Microsoft SharePointenterprise-wide applications using .NET technologies
• The Agileconversion of existing enterprise-wide web applications to Microsoft SharePoint using .NET technologies
• As Project Manager, managed the business analysis, upgrade, maintenance and support of all external web content managed the maintenance and operation of Software as a Service SaaS implementation
• As Business Analyst, participated on the Agile/Scrum project team that facilitated Microsoft Dynamics CRM implementation, by gathering and documenting requirements and updating the backlog
• As Project Manager, managed other technical resources as well as performed business analysisas the tier II help desk support and issue resolution team lead for the Microsoft Dynamics CRM enterprise-wide application

Technical Environment: MS Office, Project

• Managed and modified the project critical path task list
• Facilitated daily critical path and issue review meetings
• Developed communication plans for automated notification to youth and parents about Technical Environment: MS Office, Project, SharePoint, XML, COTS
• As Project Manager, using Microsoft Project, managed the evaluation and pilot implementation of the RSuite publishing content management and workflow tool, which will allow McGraw-Hill to evaluate the portability and reuse of XML content
• As Business Analyst, conducted requirements gathering interviews, documented 'as-is' processes, managed the discontinuation and replacement of ten newsletter products and formally documented the new business process and workflow for discontinuation and replacement of newsletter products
• As part of the Enterprise Project Management Office PMO team, developed documentation and artifact templates for the Platts Project Life Cycle Roadmap, which facilitated the process and phase definition of the enterprise project management methodology

IT Project Manager / Business Analyst

Managed assigned projects, provided analyst support to the Account Project Management Office, and assisted with the analysis of financial data in support of profitability goals

Technical Environment: MS Office, Project, Access, Oracle, Active Directory, Middleware

• As Project Manager, assisted in the management of the transition of personnel, assets, system data, and procurement processes from CSC to BAE-IT
• As Business Analyst, conducted analysis and research for the development of cost and timeline estimates for 1.2M network device deployment
• As Business Analyst, conducted analysis for the development of cost estimates for .5M Active Directory implementation, by gathering and documenting human resource, software and hardware requirements.
• As Business Analyst, initiated and conducted analysis and requirements gathering and documentation for the development of the Real Estate and Facilities Management Database, which allowed executive management to make cost-management decisions based on actual occupancy and vacancy counts
• As part of Account Project Management Office PMO team, developed standard project financial performance reporting process and metrics, which allowed executive management to evaluate project profitability and specific resource allocation decisions

Director, Corporate Applications Engineering

Using the Software Development Life Cycle, managed the business analysis, development, implementation, and maintenance of enterprise-wide business web applications, initiated the strategic upgrade and improvement of software and infrastructure environments, and managed an operating budget of 1M and web developer and analyst staff of four employees

Technical Environment: MS Office, Project, SharePoint, ColdFusion, .NET 2.0, C , SQL Server

• Attained Project Management Professional Certification January 2006 PMI PMP
• Developed the first formal project management and business analysis processes, which included both Agile and Waterfall methodologies, all appropriate document templates, procedures and operating instructions
• Using Agile methodologies and Microsoft Project,conducted business analysis, and managed the upgrade, maintenance and support of 36 enterprise websites and applications
• Planned, scheduled and managed implementation of MS .NET Framework 2.0 development and production infrastructure
• Planned, scheduled and managed database development and production infrastructure migration from MS SQL Server 2000 to MS SQL Server 2005
• Using the Waterfall methodology, conducted business analysis and managed the development and implementation of an enterprise-wide employee resume application that improved the skill set search capabilities of business development resources by increasing the amount of search criteria available
• Using the Agile methodology, conducted business analysis and managed the development and implementation of an enterprise-wide opportunity management application that allowed business development resources to efficiently and effectively track, analyze, and report on contract opportunities
• Using Agile methodologies, introduced Microsoft SharePoint has an administrative application development tool

Director, Management and Information Technology Services

Managed an operating budget of 1.9M, a staff of nine technologists, the development of new web applications and the maintenance of existing applications, and the strategic upgrade of enterprise network and desktop infrastructure

• Using Microsoft Project, conducted business analysis, planned, scheduled and managed 3M enterprise mobile data computing capital project
• Conducted business analysis and managed a 1.7M enterprise fleet management system capital project managed the maintenance and operation of Software as a Service SaaS implementation
• Conducted business analysis and managed a 370,000 enterprise geographical information system capital project managed the maintenance and operation of Software as a Service SaaS implementation
• Conducted business analysis and managed a 300,000 information technology infrastructure upgrade project
• Conducted business analysis and managedall wide area network and telecommunications operations for 38 locations