Program / Project Manager

A Certified Project Management Professional PMP with a Top Secret Security clearance and more than twenty years of Information Technology IT experience in commercial and government environments. Experience as a federal contract program manager. Successfully manage the full System Development Life Cycle SDLC for major software development projects and the day-to-day management of IT operations. Founded and successfully operated Dixon Network Services for four years, providing executive leadership, customer relations management, and business development for the small IT service company. Experience managing senior level staff and developing policy and procedures on firm-fixed-price, cost-plus, and T M contracts. A natural leader and self-starter with proven ability to build relationships, grow organizations, and manage highly energized focused teams.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

• Serve as project manager for the application redesign of the pension benefit payment system.
• Lead strategic planning meetings for the project and firm fixed price contract
• Manage the project schedule, 33 technical and business resources, and an 11 million budget
• Led the transition to updated technology frameworks that includes Hibernate, Struts, and Spring
• Implemented test driven development to help ensure consistency between test cases and development modules
• Oversee all requirements analysis, design, development, and project testing activities
• Ensure the configuration management standards for all project artifacts are applied
• Serve as liaison between internal and external stakeholders
• Prepare the project notebook for quality assurance audits by using CMMI Level-3 standards.
• Prepare and present the quarterly status report of project to the business and IT enterprise groups
• Conduct peer and stakeholder reviews of all project artifacts
• Host quarterly Integrated Project Team IPT status meeting for government management stakeholders
• Provide bi-weekly and quarterly status report presentations directly to the Division Vice President.
• Conduct all on-boarding and off-boarding activities for the contract task order

Confidential

Program Manager

• Serve as contract program manager and Segment Architecture project manager at DHS
• Developed all Segment Architecture project documentation project plan, schedule, risk management plan, communication plan, etc
• Provide monthly program level status reports to senior government and contract management
• Manage the Integrated Master Schedule IMS and manage all project documentation
• Conduct peer and stakeholder reviews of all project artifacts
• Manage the daily project related activities of 15 subcontractor resources
• Wrote the initial draft of the Project Management Office PMO statement of work SOW

Confidential

• Program / Project Manager Responsible for managing the cost, schedule, hiring, and performance for the 5 million sub-contract
• Managed directly and indirectly 40 technical resources across four functional areas to include Asset Management, Image Patch, Training, Special Projects, and Equipment Replacement
• Assessed employees performance and assist employees with career development strategies
• Managed all contract documentation and reconciliation of monthly invoices
• Served as project manager for all implementations and process improvement tasks
• Assisted in developing the PMO Charter document and standing up the PMO
• Reported contract progress to government management, contract customer, and senior corporate management on a weekly and monthly rotation
• Accomplishment
• Grew the contract size by 13 additional resources in the first fiscal year.
• Maintained a 17 profit margin for the contract since March 2009
• Managed the successful deployment of Office 2007 to more than 21, 000 desktops

Confidential

• Sub-Task Manager / Project Manager Responsible for managing the sub-task cost, schedule, and performance Manage teams responsible for C A certification and accreditation reviews, application development, and HSPD12 deployment implementation efforts
• Maintain the Management plans and financial plans for several sub-tasks under the master contract.
• Prepare monthly financial variance reports for executive management
• Conduct weekly project team meetings, determine risk response, and maintain project schedules
• Oversee the hiring process and final approval for all staff on the sub-tasks
• Manage internal and external project contractor resources assigned to the contract sub-task.
• Accomplishments
• Successfully delivered on time and under budget a failing software development effort designed to collect asset inventory data via a WEB based interface for the entire Department of Energy
• Successfully transitioned the sub-task from four contract staff to twenty-two and implemented five new major tasks and projects

Confidential

• Project Manager Served as Project Manager for a global software deployment to all CONUS Naval Hospitals and Health Clinics
• Developed and managed master deployment schedule and resources using MS Project
• Created high level requirements documentation and risk assessments for each deployment site
• Coordinated all project deployment activities between 3M, SAIC, PSI, and government resources Proposal Team Capture Manager Assisted in assembling team members to work on the proposal effort Developed win themes and discriminators that would highlight the team's ability and experience in the proposal response Coordinated proposal team meetings and ensured information distribution. Developed the transition plan that would transition roles and responsibilities from the incumbent to the successor Co-Authored the Business Process Improvement, Help desk Management, and COOP sections of the proposal response

Confidential

• Project Manager Served as Project Manager for WHS, the Joint Staff, and the Army for the IT COOP project
• Created requirements matrix, scope, project schedules, and project plan documentation
• Managed contractor resources in the areas of SAN technology, Network design, and Application failover
• Served as project manager for Pentagon IT infrastructure migration and server consolidation projects
• Conducted customer change management and risk mitigation meetings during project implementation
• Led the customers in transitioning from project implementation phase to maintenance and support
• Presented status and issues briefings to senior military officers and provide recommended mitigation strategies

Accomplishments

• Completed on-schedule, the COOP implementation for the Joint Staff on two separate classifications in an 18-month period.
• Completed the COOP implementation for the Defense Messaging System, which services the entire Department of Defense DOD . I led a project team that produced a cost avoidance of 150,000 by implementing a more efficient network and SAN solution design that used less equipment and fewer implementation resources, while maintaining redundancy and security.

Confidential

• Network Manager / Project Manager Managed network support operations for a working capital department that services 7,500 customers Served as project manager for all network related projects and implementations
• Created business case documentation and costing data for customer approval of proposed projects
• Presented initial project plans and conducted the initiation review for the customer management
• Co-authored and implemented network support policies and procedures
• Ensured security risk assessments are performed for mission critical devices and applications
• Fostered vendor relationships and monitored IT service contracts to ensure maximum ROI
• Produced monthly reports that include network service statistics and a status on current project
• Accomplishments Executed an IT culture change by helping to transition the operations from technology driven to a business process driven environment Established the first Help Desk and formal processes for reporting IT issues and tracking the progress of the IT support staff for the Multi-Media Services department Reduced reported network server and desktop issues by 50 through a series of reengineering and certifications projects Completed the implementation of the department's COOP plan which placed the department in compliance with federal regulations

Confidential

Owner and CEO

• Provided strategic and operational direction for Dixon Network Services DNS
• Assisted customers in developing long-term IT strategies and setting the customer roadmap
• Managed the company budget and provided costing information for proposed customer solutions
• Developed marketing strategies and identified strategic partnering opportunities for DNS
• Negotiated commercial service contracts and assisted with RFP Request for Proposal responses
• Evaluated, hired, and managed senior level IT personnel
• Served as project manager for application and network infrastructure implementations
• Accomplishments
• Expanded customer base through aggressive marketing and partnership efforts
• Earned a 43 profit in the company's first two years
• Successfully relocated the NEC data center from Washington DC to Roslyn, VA