SKILLS

• Specialist in Enterprise Applications ERP, SCM, CRM, BI/DW, Security, etc. evaluation, selection, requirements/package fit/gap analysis, implementation/run and maintain
• Internal teaming/stakeholder mgmt./customer service improvement and communications mgmt
• Vendor relationship/contract management
• Technical Architecture/ Applications Portfolio/upgrades/patch Mgmt
• Release/Issue/Problem/Change/Security Mgmt
• Process improvement
• Help Desk Management
• Team member development, coaching, mentoring and leadership
• Shared Services
• Led combination off/near/on shore teams
• Sell and lead 10 international Oracle R12, 11i, 11.03, and 10.7 applications, BI/DW upgrades and implementation projects
• Oracle OUM/AIM, PJM, PGM, FastForward, CDM Methodologies
• National ERP Practice Leadership
• ISO 9001 Certification Re-Certification
• National Project Management/PMO Practice
• Leadership
• SEI CMM, PMI PMBOK
• Project Management Office implementation
• 400M Global Project Management
• PMI PMP certified
• Enterprise Applications/data center/hosting operations and run/maintain
• MS:Project Server and SharePoint expert
• Methodology expert: RAD/JAD/IAD/SDLC
• Author of DOE 2004 Project Management Strategic Plan
• PMI Organizational Project Management Methodology Maturity OPM3 Standard Test Validation Lead
• 400M contract deliverable management
• Earned Value Management
• Microsoft Project MVP
• Collegiate Project Management Instructor
• MS Project 2000 2003 evaluator for Microsoft Corporation
• Contributor PMI PMBOK
• PMI Program/Portfolio Management Standard charter contributor
• Requirements/Design/Communications /Quality/ Configuration Management
• ITIL v3 expert
• Estimating/Risk/Issue Management
• Methodology, Quality, Estimating, PM Training

Oracle Senior Practice Director

INDUSTRIES

• Federal, State, Local Government,
• Manufacturing
• Financial Services
• Telecommunications
• Consumer Product Goods
• Defense, Aerospace

SUMMARY

Mr. Biggs is an enterprise applications Director specializing in the sales, proposal leadership, executive relationship development and maintenance and, the delivery of very large applications projects. He has over 20 years of experience in all aspects of information strategy planning, business area analysis, and the design and construction of information systems. His experience covers a wide range of commercial and public sector fields, including telecommunications, non-profits, associations, utilities, hospitality, defense, and federal government. As an Information Technology leader, Mr. Biggs has developed proposals and presentations to acquire new business, created corporate teams, managed executive client relationships, and led major implementation projects. He is an acknowledged methodology, best practices, and project management thought leader and author with national practice development and management expertise, business development, engagement management, service delivery, relationship building, and technology leadership experience.

EXPERIENCE

Confidential Public Sector Oracle Applications Practice / Associate Partner

• Responsible for Oracle proposal leadership and leadership of Oracle projects resulting from successful proposals to the Federal, State, and Local Government markets.
• Department of Health and Human Services R12 Upgrade Proposal Leader Led multi-firm proposal effort in pursuit of 50M HHS Oracle R12 applications and related infrastructure, processes, and change management. Managed corporate teaming with IBM outsourcing/data center/HW/and SW divisions, proposal generation, costing, internal IBM partnering with other IBM divisions, BAFO response to HHS short list down select. Led Orals presentation and responses to HHS Q A.
• State of California Teacher Retirement System CalSTRS Proposal Leader Led multi-firm proposal effort in pursuit of 25M State of California Pension and related systems proposal. Managed bid/no bid decision process, comparison to other recent state pension system RFPs Illinois, Wisconsin , scope comparison, SWOT analysis, price to win, business/technology/service requirements, proposal storyboards, proposal generation, costing, package bid.
• Department of Defense Enterprise Accounting and Management System DEAMS Proposal Lead - Oracle Applications Project Executive Oracle applications upgrade requirement decision go/no go, build multi-firm team, lead interaction with DOD on requirements, led oracle applications architecture, functional/technical/process/change requirement development , solution architecture, costing/pricing, bid submission and led orals presentation.
• Leading partnership effort with Oracle on expanding Primavera business in Public Sector markets

Confidential Sr. Manager, Oracle Financial Applications

• Responsible for the sales and successful on-site management of 3 Oracle R12 implementations with associated BI/DW applications, P L, and executive relationships. Led 2 successful R12 proposal efforts. And, built one team to pursue a very large opportunity.
• After leading successful sale, led 25 member team on 50M global R12 Financials, SCM, and BI/DW implementation for CFO at global networking firm supporting 10,000 users.
• Member of sales leadership team that sold and then managed 100 member team on 150M R12, Financials including Financial Accounting Hub , SCM, CRM, and BI/DW implementation at leading US utility supporting 7,000 users. Led to 10M follow on engagement.
• Worked with firm partners to sell and then led 15 person financial team on 15M upgrade from 11i to R12 Financials, SCM, CRM, BI/DW and integration with Sales Force Dot Com supporting 500 users in 10 countries.

Confidential Director, Oracle Application Projects

• Responsible for the successful business development, sale, and on-site management of full life cycle Oracle implementations, P L, and executive relationships for 4 large engagements where I was accountable for the overall success of large enterprise projects as well as coaching/mentoring other project managers on best practice project management. I worked with technical staff in project estimation and budget creation and created an integrated project schedule. Worked with business leaders to quantify project benefits, document change management plans, understand critical requirements and manage overall expectations. Was responsible for communicating project status and proactively working with project team members to prevent negative trends to ensure delivery within budget and schedule.
• Led the sales and proposal effort and the 50 member implementation team on 50M R12 Federal Financials and SCM implementation including BI/DW at US Military Service supporting 2,000 users. Environment up and stabilized for 2 years.
• Member of the sales team led proposal effort and managed 100 member team on 100M R12 HR, Financials including Financial Accounting Hub , SCM, CRM, BI/DW implementation at leading US defense contractor supporting 7,000 users. Led to 20M follow on engagement.
• Led marketing, business development, and successful proposal for a 75 person team on 60M update of Cabinet Agency's laboratory organization from 11i HR, Federal Financials, SCM PLM, and BI/DW to R12 supporting 1,000 users at 28 National Laboratories and their respective Site Offices and Head Quarters Program Offices.
• Worked with corporate executives to sell and then managed 75 person team on 150M 11i implementation of HR, Financial, SCM, CRM, and BI/DW applications at global telecommunications firm. Also managed implementation of enterprise wide Oracle 10g database, RAC, VMware and other database platform software making use of IBM's Rational Enterprise Application Suite, Rational Unified Process, and Unified Configuration Management. Led engagement that defined and developed Java/J2EE industry standard, web based technical solution comprised of the following components: BEA v8.0 Application Platform Suite APS providing web infrastructure, user interface, application server, directory management services, Java and J2EE development environment.
• 11i application suites implemented included: HR, Financials, Federal HR, Federal Financials, Marketing and Sales, CRM, Order Management, Logistics, Supply Chain Planning, Procurement, Manufacturing, Maintenance Management, Service, Projects, PLM, Customer Data Management, Interaction Center Technology, Communications/Utilities, Public Sector, Financial Services, Aerospace/Defense/Transportation, and BI/DW.
• R12 application suites implemented included: Global Core HCM, Workforce Management, Workforce Service Delivery, Integrated Talent Management, HR Analytics, Financials including the Financial Accounting Hub, CRM, Service Management, Project Portfolio Management, SCM, Advanced Procurement, Logistics/Value Chain Planning, and OBIEE and Hyperion.
• Led two global full lifecycle implementations of BMC's Remedy ITIL product v7.6 and 7.1 deploying all Remedy modules: Incident Mgmt., Problem Mgmt.,
• Established multiple national and global PMOs, including setting up and using MS:Project Server and SharePoint along with training tens of PMs in the use of MS:Project, CSC's global project management methodology, use of Project Server, and project estimating.
• Played leadership role in peer reviews of CSC team: Proposals, Configuration Management Plans, Quality Plans, Requirements Management Plans, Project Management Plans, and Solution Design Documents.

Confidential

Senior Practice Director

Senior Practice Director for second largest national telecommunications account. Responsible for the pipeline development, marketing, sales, executive relationships and on-site management of the account, it's associated practice - P L, executive relationships and 2 large projects. One project was an 11.03 Supply Chain Management package applications implementation. The other was an 11i applications implementation project that included the following suites of applications: HR, Financials, Sales, Marketing, Customer Relationship Management, and Order Management, for DSL and other telecommunications services. Turned around Phase 1 of the Supply Chain project in 8 months. It ended with high client satisfaction and follow on contract for 41m. 11i project has now been running for 1 year with highly satisfied client.

Project

• 27M consulting revenue in FY2002.
• 3M follow on phase 1 with 38M phase 2.
• Managed total account Head Count of 150.
• High degree of client satisfaction.
• Client reference for Service Delivery Platform product and consulting.
• Implemented 25 packaged applications.

Practice

• Revenue 11.6M on track to hit 14.2M over perform target.
• Margin 257 of goal.
• Bookings/backlog of 8.4M
• Pipeline 41M.
• Head Count of 64
• 11.03 applications implemented included: HR, GL, AP, AR, FA, Purchasing, Self Service Purchasing, OE, Inventory, Projects, WIP, BOM, Engineering, Capital Resource Logistics, Network Asset Tracking System, Service Delivery Platform

Confidential

Vice President Project Management/PMO and ERP

Confidential

• Worked with executive management, practice directors, and other Ajilon staff to build Project Management/PMO and ERP practices based on existing Ajilon business and capabilities. Developed service offerings, managed 15 PM practice and 8 ERP practice sales and delivery staff. The PM practice provided the following services: Project Management Office implementation, Project Management consulting, SEI CMM and ISO-9001 assessment, Rapid Implementation, and outsourcing. The ERP practice provided the following services: Business Process Assessment, Requirements Analysis, Vendor/Package Evaluation and Selection, Implementation Planning, Solution Design, Rapid Implementation, and Testing.
• Responsible for working with Sales, Delivery, Staffing, Financial, and Technical organizations to develop and integrate their processes into an integrated corporate methodology. Also responsible for the deployment of the enterprise wide systems that will provide the firm's integrated processes, and their related workflow, best practices, standards, tools, and deliverables to all employees. Built the organization that provides the firm with the processes, training, knowledge, best practices, Quality Management and tools necessary to continue its rapid growth and success.
• PM practice generated 9m revenue per year. ERP practice generated 6m revenue per year.
• Led the pursuit and delivery of a Project Management Office engagement that assisted an international telecommunications firm in the design and development of a 450m , 37-site global BaaN Supply Chain Management implementation. Reduced per site deployment cost by 900K, reduced per site deployment time by 3 months. Grew initial engagement from 200K to 3m /year.
• Led successful ERP proposal effort and engagement initiation for 3 year, 4m, ERP package evaluation, selection, and implementation for one of America's largest home furnishing manufacturers.
• Built PM and ERP practices on relationships with Microsoft, ABT, BaaN and Oracle.
• Played leadership role in preparing Ajilon for SEI CMM assessment. Resulted in Ajilon receiving overall CMM level 2 certification with Project Management and ERP practices receiving a 3.2 rating.
• Developed Methodology value proposition and related sales approach/materials that contributed to 6m in sales.
• Facilitated sales process improvements standardized SOW, proposal, etc. that resulted in 15 increase in sales pipeline and 25 increase in business won.
• Worked with CTO and Delivery Management to establish standard estimating and delivery QA processes and tools that resulted in 7-13 percent increase in project profitability and reduced number of projects with cost over runs by 30 .
• Generated standard/best practice deliverable templates that reduce fixed price project costs 6 and reduced Time and Material project duration by 1-4 weeks.
• Developed corporate regional performance and quality metrics, and their reporting and compliance systems.
• Facilitated development of methodology, analysis, and Project Management curriculum and Training.

Confidential

Practice Director

• Developed business case for, initiated, and led National Non-Profit practice. Led pursuit and delivery of 100m Oracle applications 10.7 implementation project. Effort included Help Desk, LAN, WAN, asset management, legacy applications management, and customization and implementation of 20 Oracle applications.
• Led pursuit and delivery of 10-year, 100m, 85 staff, transformational outsourcing engagement with one of the largest non-profit organizations in the US.
• Engagement increased client's sales per employee 22 . Reduced cost per sale 27 . Reduced inventory costs 41 .
• Oracle 10.7 applications included: HR, Benefits, Payroll, GL, AR, AP, FA, PO, Projects, Inventory, OE, WIP, BOM, Engineering, Sales and Marketing, Sales Compensation, Sales Analyzer, Financial Analyzer, Alerts, Workflow.
• Built practice on strategic business alliance and relationships with the dominant players in the non-profit market place: Oracle, Crestar Bank, and National Computer Systems.
• Led successful ISO-9001 triennial recertification effort.

Confidential

Director

• Directed 50 staff, engagement for the Department of Education's ED's Student Financial Assistance SFA program. Responsible for simultaneous migration of all 17 systems, contract structures, and SFA organizations to support a single integrated system, contract architecture, and organization.
• Renegotiated 9 data center and systems contracts resulting in 16m per year cost savings over 5 years.
• Deployed first Federal Government Internet based financial aid web site resulting in 29 increase in participation in the program.
• Led multiple successful Electronic Commerce proposal efforts for ED, Treasury, and SBA that generated 11m in revenue while substantially broadening the participation of staff in the proposal process.
• Played leadership role in developing Project Management methodologies for PW Government Practice.

Confidential

Sr. Program Manager

• Program Manager for Marriott's 50m global migration of its 1500 site, international voice data network from X.25 to Frame Relay. Led a geographically dispersed, 350 person, team comprised of multiple internal business units/functional teams, and several strategic partners AT T, Unisys, Cisco, Andersen Consulting .
• Shortened project schedule by 6 months yielding savings of 6m.
• Decreased the percentage of sites requiring multiple installation visits from 90 to 7 resulting in cost savings of 5m per year.
• Reduced recurring strategic project issues from 55 to 6 with no increase in project costs.
• Served as one of the principal architects of Marriott's Project Management training/certification program.

Confidential

Sr. Project Manager

• Managed the design, development, and integration of Government client, and multiple defense contractor LANs and WANs.
• Led the deployment of an integrated client reporting system. This integration effort won a 98 contract evaluation from the customer and served as the strategic differentiator for winning a follow on 25m contract.
• Led the team that rearchitected, and migrated the Secretary of the Air Force's network 2500 users and 2000 nodes from a mix of UNIX servers and Network Operating Systems to DEC Alpha Servers running Windows NT Server. Increased Network throughput 38 . Reduced network costs 16 .
• Member of the Secretariat of the Air Force Network Architecture Committee.