Technical Project Manager/ Technical Business Analyst Resume
SUMMARY
- Overall, 15 + years of IT hard - core software industry experience indesigning/Leading complex, medium / large-scale of global Projects from project initiation to project closure of Web Applications, Windows Applications using .Net, SQL Server, Microservices, RESTAPI.
- 12+ years of IT Exp as a Technical Lead and expertise in managing both Service based / Product based software development projects.
- 3+ Years of Technical Business Analyst includes requirement gathering, writing business requirement documents, extracting business reports, application analysis and troubleshooting and worked in Scrum/Agile models.
- Played multiple roles includes Senior developer, technical Lead, Production Support lead, Project manager.
- Excellent interpersonal, analytical, and troubleshooting skills with ability to synthesize complex information and communicate technical issues.
- Well-round industry experience across multiple domains like Retail & Consumer goods (3 years), Insurance (12 years)
- Familiar in requirement analysis, design, development, implementation, maintenance of various web based and application migrations.
- Experience in TDD (Test Driven Development) methodology.
- Excellent at learning and adapting new technology, and ability to work individually as well as in a collaborative team environment. Strong communication, enthusiastic & self-driven with a high degree of commitment.
- Preparation of LLD, HLD for developed feeds and Preparation of Code Review checklist/document.
- Experience in working on multiple POC (Proof of Concept) projects, while using emerging technologies to resolve the different business problems and enhancing the existing process using affecting operational strategies in a cost effective and scalable manner.
- Closely worked with Business team in exploring business capabilities and providing feasible solutions.
TECHNICAL SKILLS
Programming Languages: C#, VB.NetScripting Languages jQuery, Json, css, xml, jsOperating Systems Windows, UNIX
Databases: MS SQL, DB2, MongoDB
Version Controls: Visual Studio TFS, GIT
Web Service: SOAP, RESTFUL
IDE’s: Visual Studio
Reporting Tools: SSRS
Build Tool: Visual Studio Build
Messaging Frameworks: MSMQ
Development Methodology: Agile (Scrum), Waterfall, TDD
PROFESSIONAL EXPERIENCE
Technical Project Manager/ Technical Business Analyst
Confidential
RESPONSIBILITIES:
- Played the role of Technical Project manager and technical Business Analyst.
- End to End team & Technical management throughout project life cycle. Played as a Sr Technical Lead
- Work with product owner on new enhancements
- Work with technical teams for designing new enhancements.
- Work with technical architects in key decision meetings.
- Define test strategies on product upgrades, .Net version upgrades.
- Worked on compliance process, ensure all production documents are up to date, communication of all release, UAT documents, test cases, sign-off materials are updated for all releases.
- Work wit compliance team on forms configuration, write requirements, and forms release management.
- Played the role of release manager during the initial project takeover.
- Writing Business specification documents, review with Business/Product managers.
- Tracking of all development, production support tickets and status update to customer.
- Analyze, create, and execute new business reports.
- Analyzing, Recreate and Fixing production support issues. Involve in code reviews, creating code branches for support defect fixing.
- Fixing security vulnerability issues.
- Release management coordination.
Technical Project Manager
Confidential
RESPONSIBILITIES:
- Played as both the role of Technical Project manager and Production support lead.
- Worked on project planning, estimation, and knowledge transition plans.
- Documentation and process management on production support, creating SOP documents.
- Identifying root case analysis on all production support issues and documentation.
- Worked on production support reduction and process improvements.
- Worked on all ITIL process from incident, Problem, Knowledge, and release management.
- Create new windows services, batch scheduling and server monitoring.
- Work with busines teams on new enhancements and store manager on application issues.
- Worked extensively on a .Net migration project from cloud to in-house.
- Configure application monitoring services.
- Troubleshoot production issues by analyzing the app monitoring, worked on SQL sentry tool for analyzing query optimization.
- Analyzing, Recreate and Fixing production support issues. Involve in code reviews. Fixing production issues, DB support and Coding.
- Release management coordination.
Technical Lead
Confidential
RESPONSIBILITIES:
- Played the role of Production support lead
- Worked on all ITIL process from incident, Problem, Knowledge, and release management.
- Work with busines teams, vendors for new requirements.
- Fixing production support issues, create SQL queries, coordinate with release management teams.
- Fixing defects, worked on creating new SQL reports for business.
Production Support Lead
Confidential
RESPONSIBILITIES:
- Played role of production support lead and Application Transition lead.
- Knowledge transition Planning, tracking, Documentation.
- ITIL Process management for all support issues.
- Tracking and reporting of all severity issues
- Fixing Application vulnerability issues
- Batch job monitoring and fixing.
- Work on new enhancements.
- Fixing existing defects
- Work with business on production issues.
- Offshore resource managing.
Sr. Developer/Technical Lead
Confidential
RESPONSIBILITIES:
- Played the role of Sr. Developer and Technical Lead
- Tracking all enhancement items.
- Analysis, Design, coding, unit testing.
- Reporting enhancement status to customer.
- SLA tracking and reporting.