SUMMARY

• Overall, 15 + years of IT hard - core software industry experience indesigning/Leading complex, medium / large-scale of global Projects from project initiation to project closure of Web Applications, Windows Applications using .Net, SQL Server, Microservices, RESTAPI.
• 12+ years of IT Exp as a Technical Lead and expertise in managing both Service based / Product based software development projects.
• 3+ Years of Technical Business Analyst includes requirement gathering, writing business requirement documents, extracting business reports, application analysis and troubleshooting and worked in Scrum/Agile models.
• Played multiple roles includes Senior developer, technical Lead, Production Support lead, Project manager.
• Excellent interpersonal, analytical, and troubleshooting skills with ability to synthesize complex information and communicate technical issues.
• Well-round industry experience across multiple domains like Retail & Consumer goods (3 years), Insurance (12 years)
• Familiar in requirement analysis, design, development, implementation, maintenance of various web based and application migrations.
• Experience in TDD (Test Driven Development) methodology.
• Excellent at learning and adapting new technology, and ability to work individually as well as in a collaborative team environment. Strong communication, enthusiastic & self-driven with a high degree of commitment.
• Preparation of LLD, HLD for developed feeds and Preparation of Code Review checklist/document.
• Experience in working on multiple POC (Proof of Concept) projects, while using emerging technologies to resolve the different business problems and enhancing the existing process using affecting operational strategies in a cost effective and scalable manner.
• Closely worked with Business team in exploring business capabilities and providing feasible solutions.

TECHNICAL SKILLS

Programming Languages: C#, VB.NetScripting Languages jQuery, Json, css, xml, jsOperating Systems Windows, UNIX

Databases: MS SQL, DB2, MongoDB

Version Controls: Visual Studio TFS, GIT

Web Service: SOAP, RESTFUL

IDE’s: Visual Studio

Reporting Tools: SSRS

Build Tool: Visual Studio Build

Messaging Frameworks: MSMQ

Development Methodology: Agile (Scrum), Waterfall, TDD

PROFESSIONAL EXPERIENCE

Technical Project Manager/ Technical Business Analyst

Confidential

RESPONSIBILITIES:

• Played the role of Technical Project manager and technical Business Analyst.
• End to End team & Technical management throughout project life cycle. Played as a Sr Technical Lead
• Work with product owner on new enhancements
• Work with technical teams for designing new enhancements.
• Work with technical architects in key decision meetings.
• Define test strategies on product upgrades, .Net version upgrades.
• Worked on compliance process, ensure all production documents are up to date, communication of all release, UAT documents, test cases, sign-off materials are updated for all releases.
• Work wit compliance team on forms configuration, write requirements, and forms release management.
• Played the role of release manager during the initial project takeover.
• Writing Business specification documents, review with Business/Product managers.
• Tracking of all development, production support tickets and status update to customer.
• Analyze, create, and execute new business reports.
• Analyzing, Recreate and Fixing production support issues. Involve in code reviews, creating code branches for support defect fixing.
• Fixing security vulnerability issues.
• Release management coordination.

Technical Project Manager

Confidential

RESPONSIBILITIES:

• Played as both the role of Technical Project manager and Production support lead.
• Worked on project planning, estimation, and knowledge transition plans.
• Documentation and process management on production support, creating SOP documents.
• Identifying root case analysis on all production support issues and documentation.
• Worked on production support reduction and process improvements.
• Worked on all ITIL process from incident, Problem, Knowledge, and release management.
• Create new windows services, batch scheduling and server monitoring.
• Work with busines teams on new enhancements and store manager on application issues.
• Worked extensively on a .Net migration project from cloud to in-house.
• Configure application monitoring services.
• Troubleshoot production issues by analyzing the app monitoring, worked on SQL sentry tool for analyzing query optimization.
• Analyzing, Recreate and Fixing production support issues. Involve in code reviews. Fixing production issues, DB support and Coding.
• Release management coordination.

Technical Lead

Confidential

RESPONSIBILITIES:

• Played the role of Production support lead
• Worked on all ITIL process from incident, Problem, Knowledge, and release management.
• Work with busines teams, vendors for new requirements.
• Fixing production support issues, create SQL queries, coordinate with release management teams.
• Fixing defects, worked on creating new SQL reports for business.

Production Support Lead

Confidential

RESPONSIBILITIES:

• Played role of production support lead and Application Transition lead.
• Knowledge transition Planning, tracking, Documentation.
• ITIL Process management for all support issues.
• Tracking and reporting of all severity issues
• Fixing Application vulnerability issues
• Batch job monitoring and fixing.
• Work on new enhancements.
• Fixing existing defects
• Work with business on production issues.
• Offshore resource managing.

Sr. Developer/Technical Lead

Confidential

RESPONSIBILITIES:

• Played the role of Sr. Developer and Technical Lead
• Tracking all enhancement items.
• Analysis, Design, coding, unit testing.
• Reporting enhancement status to customer.
• SLA tracking and reporting.