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Technical Project Manager/ Technical Business Analyst Resume

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  • Overall, 15 + years of IT hard - core software industry experience indesigning/Leading complex, medium / large-scale of global Projects from project initiation to project closure of Web Applications, Windows Applications using .Net, SQL Server, Microservices, RESTAPI.
  • 12+ years of IT Exp as a Technical Lead and expertise in managing both Service based / Product based software development projects.
  • 3+ Years of Technical Business Analyst includes requirement gathering, writing business requirement documents, extracting business reports, application analysis and troubleshooting and worked in Scrum/Agile models.
  • Played multiple roles includes Senior developer, technical Lead, Production Support lead, Project manager.
  • Excellent interpersonal, analytical, and troubleshooting skills with ability to synthesize complex information and communicate technical issues.
  • Well-round industry experience across multiple domains like Retail & Consumer goods (3 years), Insurance (12 years)
  • Familiar in requirement analysis, design, development, implementation, maintenance of various web based and application migrations.
  • Experience in TDD (Test Driven Development) methodology.
  • Excellent at learning and adapting new technology, and ability to work individually as well as in a collaborative team environment. Strong communication, enthusiastic & self-driven with a high degree of commitment.
  • Preparation of LLD, HLD for developed feeds and Preparation of Code Review checklist/document.
  • Experience in working on multiple POC (Proof of Concept) projects, while using emerging technologies to resolve the different business problems and enhancing the existing process using affecting operational strategies in a cost effective and scalable manner.
  • Closely worked with Business team in exploring business capabilities and providing feasible solutions.


Programming Languages: C#, VB.NetScripting Languages jQuery, Json, css, xml, jsOperating Systems Windows, UNIX

Databases: MS SQL, DB2, MongoDB

Version Controls: Visual Studio TFS, GIT

Web Service: SOAP, RESTFUL

IDE’s: Visual Studio

Reporting Tools: SSRS

Build Tool: Visual Studio Build

Messaging Frameworks: MSMQ

Development Methodology: Agile (Scrum), Waterfall, TDD


Technical Project Manager/ Technical Business Analyst



  • Played the role of Technical Project manager and technical Business Analyst.
  • End to End team & Technical management throughout project life cycle. Played as a Sr Technical Lead
  • Work with product owner on new enhancements
  • Work with technical teams for designing new enhancements.
  • Work with technical architects in key decision meetings.
  • Define test strategies on product upgrades, .Net version upgrades.
  • Worked on compliance process, ensure all production documents are up to date, communication of all release, UAT documents, test cases, sign-off materials are updated for all releases.
  • Work wit compliance team on forms configuration, write requirements, and forms release management.
  • Played the role of release manager during the initial project takeover.
  • Writing Business specification documents, review with Business/Product managers.
  • Tracking of all development, production support tickets and status update to customer.
  • Analyze, create, and execute new business reports.
  • Analyzing, Recreate and Fixing production support issues. Involve in code reviews, creating code branches for support defect fixing.
  • Fixing security vulnerability issues.
  • Release management coordination.

Technical Project Manager



  • Played as both the role of Technical Project manager and Production support lead.
  • Worked on project planning, estimation, and knowledge transition plans.
  • Documentation and process management on production support, creating SOP documents.
  • Identifying root case analysis on all production support issues and documentation.
  • Worked on production support reduction and process improvements.
  • Worked on all ITIL process from incident, Problem, Knowledge, and release management.
  • Create new windows services, batch scheduling and server monitoring.
  • Work with busines teams on new enhancements and store manager on application issues.
  • Worked extensively on a .Net migration project from cloud to in-house.
  • Configure application monitoring services.
  • Troubleshoot production issues by analyzing the app monitoring, worked on SQL sentry tool for analyzing query optimization.
  • Analyzing, Recreate and Fixing production support issues. Involve in code reviews. Fixing production issues, DB support and Coding.
  • Release management coordination.

Technical Lead



  • Played the role of Production support lead
  • Worked on all ITIL process from incident, Problem, Knowledge, and release management.
  • Work with busines teams, vendors for new requirements.
  • Fixing production support issues, create SQL queries, coordinate with release management teams.
  • Fixing defects, worked on creating new SQL reports for business.

Production Support Lead



  • Played role of production support lead and Application Transition lead.
  • Knowledge transition Planning, tracking, Documentation.
  • ITIL Process management for all support issues.
  • Tracking and reporting of all severity issues
  • Fixing Application vulnerability issues
  • Batch job monitoring and fixing.
  • Work on new enhancements.
  • Fixing existing defects
  • Work with business on production issues.
  • Offshore resource managing.

Sr. Developer/Technical Lead



  • Played the role of Sr. Developer and Technical Lead
  • Tracking all enhancement items.
  • Analysis, Design, coding, unit testing.
  • Reporting enhancement status to customer.
  • SLA tracking and reporting.

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