SUMMARY

• Certified Scrum Master with around 5 years of professional experience in the field of Finance, Banking & Insurance domains.
• Expertise in Scrum Ceremonies like DailyScrum, Backlog refinement, Sprint planning and Sprint Retrospective, Program Increment using Agile Methodology.
• Accomplished servant - leader capable of delivering large-scale software and Web development projects by effectively collaborating, facilitating, leading and coaching multipleScrumteams.
• Experienced working as a Scrum Master and spearheading teams’ transition from traditional waterfall method to adopting scrum successfully
• Facilitated Sprint ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective for each sprint as Scrum Master.
• Thorough understanding of Software Development Life Cycle (SDLC) phases and specialized in employing different methodologies like Agile and Waterfall.
• Scrum team management in the Insurance industry.
• Successfully overcame the challenges of working with an offshorescrumteams.
• Maintained various artifacts in Scrum like Product Backlog Item, Sprint Backlog, Sprint burn chart, Impediment list, Impact matrix.
• Empowered the teams to self-organize and become cross-functional teams.
• Hands on experience of writing and prioritizing User Stories in Backlog.
• Effective usage of Information Radiators using Dashboard and Burn-down charts.
• Managed co-located and distributed teams across US and India.
• Experience in using JIRA for maintaining Issue Hierarchy, Backlog Grooming, Updating Tasks, Planning Iterations and Releases

TECHNICAL SKILLS:

• Project Management
• SAFe
• Conflict Resolution
• JIRA
• Time Management
• Salesforce
• Microsoft Office
• Kanban
• Agile
• Rally
• Extreme programming
• Agile SDLC
• Azure DevOps
• Requirement gathering
• Process Reengineering
• Stakeholder Mgmt.

PROFESSIONAL EXPERIENCE

Confidential, AL

Scrum Master

Responsibilities:

• Facilitating effective and efficient meetings including Agile/Scrum ceremonies
• Maintain transparency into the team’s work through metrics.
• Used Rally to manage, track and report the progress of the project of3Scrum team, as well as DSU, Planning/Grooming, Retros, Demos, etc.
• Works as servant leader to each team member and support the removal of blockers.
• Coach and guiding the scrum teams, product owners about agile, scrum process and support continuous improvement within the team. Helps the team to increase in the velocity.
• Plannedandestimatedto determine sprint scope based on team’s velocity and capabilities while partnering with the product owner on prioritization.
• Championedan environment of collaboration within theAgileteamthat allowedfor open dialogueand pair programming which enabled the Agile team to increase team velocity.
• Promotedcross-functionaltrainingwithinthe teamto createa team thatoperatesin a high-performing environment.
• Createdmetrics and reporting frameworks for existing and new initiatives
• Managedthe insight and opinions of stakeholders and helped to ensure all stakeholders agreed with the current scope and roadmap of the product.
• Coordinated with other upstream/ downstream Scrum Masters to resolve the dependencies.
• Acting as the primary interface between a specific business/functional area and their IT partners.
• Identify and resolve operational issues with business areas.
• Establishing scrum delivery process, identifying the gaps in the process and focus continuously improvements the process.
• Ensure all processes are followed so that scrum teams’ JIRA boards represent accurate status of Sprints and team backlog
• Handled multiple teams.
• Ensuring Scrum teams follow JIRA workflows and processes in order to complete stories
• Collaborate with Product Owners to prioritize the tasks and manage multiple priorities and deadlines.
• Managing multiple projects, multiple scrum teams in multiple engagements.
• Participated in Scrum of Scrums.
• Organize and conduct the Scrum Master COP.
• Involved in Release plan, project planning and scheduling.

Environment: Microsoft Visio, Microsoft Word, Microsoft Excel, Rational Requisite Pro, Google Docs and Microsoft PowerPoint, Confluence, Jira, Rally.

Confidential, Houston, TX

Scrum Master

Responsibilities:

• Providedhands-on coaching of2scrum teams in all aspects of scrumresulting in improved estimating.
• Workedeffectively with product management andAgile teamto clarify needs and plan delivery of major product changes, future versions, and new productstoincrease efficiencies and decrease waste.
• Managed sprint release deliverables and proactively identified and resolved impediments.
• Aided theteamsbyestimatingiteration deliverables and increasingvelocity.
• Maintained storyboards,tracked issues,organized charts, managedproduct,and sprint backlogswithin JIRA.
• Createdan environment that empoweredand energizedteam members, with a focus on accountability, adaptability, and collaboration.
• Familiarity with the use of JIRA and other Agile tools
• Tracked burn down charts & team velocity for continuous improvement.
• Led Sprint Retrospectives meetings to identify learning’s, improvement areas and best practices.
• Active involvement in quality activities like implementation of process, maintenance of documents.
• Facilitated JAD sessions with business users, SMEs and development teams.
• Prepared user manuals and conducted user training sessions.
• Created and participated in client-demos and business presentations.
• Participated in analysing and designing business reporting needs.
• Interacting with the onsite for requirement gathering and business/technical clarifications.
• Analysis of functional requirements, business requirements and creating process flow diagrams.

Environment: Silk Central, Power Designer, MS Suite, MS Visio, SnagIt, SQL Server, Oracle Access Manager, Justin Mind.

Confidential, Houston, TX

Scrum Master

Responsibilities:

• Facilitated Daily Scrum Meetings and Monthly Reviews meetings.
• Conducted sprint retrospective and followed up on action items for continuous improvement.
• Workedwith the Product Owners to maintain the backlog.
• Maintained task board and produced daily burn-down charts
• CommunicatedAgile team’s progress, dependencies, and impediments.
• Ensuredsprint releases stay on track and updates sprint activities in Agile planning and execution tracking tool.

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Served as a liaison between Stakeholders and the Project Team by assisting the business in Identifying Processes and documenting their business needs.
• Conducted Requirements gathering workshops, Group Interviews, Brainstorming, and also did reverse Engineering.
• Captained Gap Analysis by understanding the AS-IS business process and TO-BE business process.
• Interacted with SME’s, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both businesspeople and technical people.
• Created, updated and managed RTM during course of project.

Environment: Waterfall, MS Office, SQL server, SoapUI