Summary

Software Quality Assurance Professional and a Certified Scrum Product Owner experienced in executing both Agile and traditional SDLC projects for QA and Business teams. Experienced in Business analysis, static dynamic pictorial depiction of requirements with proven track record for defining, building and improving processes across teams. A great team player who can also work individually with exceptional planning and execution capabilities.

Skills

• Certified Scrum Product Owner
• Creation of Elevator statement, Personas, Product Roadmap and Story Mapping.
• Skilled to create Product backlog, User Story, Estimation, Prioritization and Product Backlog Grooming.
• Have good understanding of Sprint planning and grooming.
• Participate in client engagement meetings to for Business Analysis.
• Worked on both traditional SDLC model projects as well as Agile-Scrum Projects.
• Convert requirement discussions to Video and then to Scenarios.
• Used SGUI tool Scenario Generation User Interface for creating scenarios -Actions Validations to be used as Input document for Automation team.
• Extensive knowledge using products like Savvion, Confluence, JIRA, TestRail and Wink.
• Writing Reviewing of Test Plan, QA Effort estimation and Test Cases.
• Extensive hands-on experience on Offshore-Onsite working model.
• QA Planning, Monitoring and Control using Microsoft Project Plan, daily and weekly meetings.
• Handled and delivered multiple projects together with the support of a team.
• Well experienced and skilled in people and team management.
• Extensive knowledge of Defect Life Cycle tracking and reporting.
• Signing off on internal and external deployments to Onsite.
• Experienced in Preparing and publishing QA Dashboards and the QA sections of Engineering Dashboards.
• Thorough knowledge of Performance management Appraisals .Been appraiser and moderator during appraisals for QA team.
• Jointly set up an extension of Automation team of the client at India Development centre.

Confidential

Independent Contractor Customer Video Team-QA Scenario Generator.

• Participate in client engagement meetings to understand Business requirements.
• Capture requirement discussion/demos as videos, process them to MP4 format to be used as requirement artifact.
• Worked with Camtasia for video processing of requirement documents and have used other related tools like Freemake, GTM etc.
• Convert customer specific requirements to high quality Scenarios that can be automated.
• Hands on experience in using SGUI tool Scenario Generation User Interface for creating scenarios with Actions and Validations to be used as Input document for Automation team.
• Extensive knowledge using products like Savvion, Confluence, JIRA and TestRail for DevFactory related work assignments.
• Point of contact for Test activities of HR Recruiting System HRRS .
• Participated in Requirement Analysis discussions with Business team.
• Thorough understanding of HR recruitment process of DevFactory.
• QA Effort estimation, Test Process, Test Scenarios and Test case documentation.
• Review and test HR recruiting process using Savvion Business process Modeler.
• Web Service testing using SoapUI.
• Testing in Amazon EC2 Test Environment with VDI.
• Test Execution review.
• Attend daily team and bug triage meetings.
• Track and report test progress and share it with stakeholders.

Confidential

Projects: HRG, CV, PIM, PSM, FSS, REO, FCBK, EA and DH

• Writing Reviewing of Test Plan, Test Strategy.
• Random review of test cases.
• Estimate and review of QA effort estimations for different models of operations.
• Multi-level engagement establishment with client counterpart.
• Extensive hands-on experience on Offshore-Onsite working model.
• Been a single point QA contact for Resolve Program comprising of 9 Projects.
• One of the two participants of QA team in Joint Application Development of a project and won the project.
• Hands-on experience on pre-sales activities of QA portfolio.
• Preparation and tracking monitoring of QA Metrics based on CMMI level 4.
• Signing off on internal and external deployments release to client.
• Shaped up back up resources for SQA and Configuration Controller roles.
• Participate in Customer Satisfaction CSAT Reviews as a close interface to the client and has worked towards the action items and continuous tracking of CSAT items.
• Experienced in Preparing and publishing QA Dashboards and the QA sections of Engineering Dashboards.
• Thorough knowledge of Performance management right from setting up of Key Results Area KRA for QA team leads to QA trainees to tracking of their Development plan.
• Have been part of seven performance cycles in the Organization out of which in 6 cycles, I have evaluated my team members.
• One of the interview panel members of the organization and have won Best Interviewer award at organizational level.
• Key member in establishing QA Best Practices check list for QA organization of the company.
• Regular auditing of QA Best practices in all the projects handled by my Senior QA manager and results were published to everyone in the delivery group.
• Process Champion for the projects handled by me for People Soft Implementation across the Organization.

Confidential

Projects: HRG, SAE, Cashiering

• Writing Reviewing of Test Plan and Test Cases.
• Estimating QA effort for different models of operations.
• Perform doneness check of Sanity, Functional, Integration and System testing.
• Extensive knowledge of Defect Life Cycle tracking of defects and creating bug reports.
• Review of Release notes and the release process as QA is the last gate to onsite deployment.
• Signing off on internal and external deployments release to client.
• Preparation and tracking monitoring of QA Metrics based on CMMI level 4.
• Had been the Configuration Controller of a project-conducting Configuration management Audits, follow-ups of configuration management audits.
• Prepare and publish QA Dashboards and the QA sections of Engineering Dashboards.
• Interview candidates for QA organization and process through HR team.
• Experienced in preparing Bi-Directional traceability Matrix.
• Experience in preparing Matrix test cases for Effective test scenario preparation and completeness of testing.

Confidential

Roles Responsibilities

• Derive test scenarios from Functional specification.
• Writing and Reviewing of Test cases.
• Write test scripts in AQT for testing new functionalities and for regression.
• Owned Software Quality Process of the 40 member sized project.
• Represented as SQA owner of the project in CMMI4 gap analysis done by KPMG.
• Mentor and groom few QA engineers.
• Perform different types of testing like Sanity, Functional, Integration and Regression etc.

Role: QA Engineer

Confidential

• Status reporting on daily basis to the QA lead.
• Write AQT scripts for functionalities and re-use them for regression testing.
• Write database related test cases and test the same.
• Review of fellow team member's test cases.
• Write test cases from functional requirements.
• Extensive bug tracking process adherence

Confidential

Confidential function within the Default Management department is involved in bringing the delinquent loan defaulted 3 payments to current loan. The major functionalities of HRG are: Forbearance Plans, Full Payoff, Short Payoff, Short sale, Reinstatement, Loan Mod, Deed in lieu, Note Sale, Charge Off and Disaster.The functionalities that are common across plans and departments include Print Document, Property Appraisal, Inspection Preservation requests and NPV Analysis. Print Document interfaces with print engine. Property Appraisal, Inspection Preservation makes requests to Servicing Appraisal Engine. NPV Analysis provides users with financial impact of different tactics courses/options chosen by HRG Specialist. Later these functionalities grew as a separate project itself.

Environment: J2EE, Oracle 8.0, Windows NT

Confidential

The primary objective of this project is to build a web enabled web services based Valuation application for the Loan Servicing group at AMC Mortgage Services, which will cover all of the business requirements related to Valuations from maintaining the panel of appraisers to ordering, receiving, and reviewing the valuations.

Environment: J2EE, Oracle 8.0, Windows NT

Confidential

The Interface Project is intended to provide a direct, real-time link between two distinct functional areas within AMC Mortgage ServicesCashiering Operations is responsible for cash-handling processes at AMC Mortgage Services. They handle payments submitted to AMC Mortgage Services and also disbursements of loans. Cashiering Operations has a minimum of internal rules for processing payments they rely on the business functional area responsible for administering the loan to tell them how to handle the payment the Payment Disposition . All payments for loans in the HRG Portfolio come through Cashiering Operations. However the decision to accept or reject the payment is made by HRG. HRG needs to see Payment Arrived information in ReSolve when a payment arrives in Cashiering Operations. The Payment Arrived information needs to be matched with the HRG Plan data in ReSolve. Providing this information will be a major change from the way that data is currently updated in ReSolve.

Environment: J2EE, Oracle 8.0, Windows NT

Confidential

Code Violation: This application handles, maintains and tracks the Code Violation Notices that are originated by different Government Agencies and Local counsels.

Property Inspection Management: This application receives and manages the results of property inspection done by external vendors.

Property Status Management: This application receives the occupancy information from various sources internal/external and provides a consolidated view to help the property preservation specialists in taking the decision.

Financial Shared Services

The Shared Services Finance Asset Calculation Group prepares monetary calculations as requested by various groups within Default Management such as HRG, Foreclosure, Bankruptcy and REO. Some of the specific types of figures which are requested and calculated include Reinstatement, Redemption, POC/MFR and Sale Bid

Environment: J2EE, Oracle 8.0, Windows NT

Confidential

The Real Estate Owned REO function within the Default Management department is involved with disposing of properties used as mortgage collateral that have been taken back by lender or foreclosed as a result of a loan default. The REO department ensures that the property is vacant and marketable prior to placing it on the market. Then a price and sales terms are set for the property and the property is placed on the market with a Realtor. Once a buyer is found at price and terms acceptable to the investor and/or insurance company the property is closed and sold.

Environment: J2EE, Oracle 8.0, Windows NT

Confidential

Electronic Arts Inc. EA , headquartered in Redwood City, California, is the world's leading interactive entertainment software company. Electronic Arts markets its products under four brand names: EA SPORTS TM , EA TM , EA SPORTS BIG TM and POGO TM . During my period of association with Tavant the company was developing a web portal for an online gaming site for Electronic Arts.

Environment: J2EE, Oracle 8.0, Windows NT

Confidential

Dark Horse is an online trading application for buying and selling options.

Environment: J2EE, Oracle 8.0, Windows NT

Confidential

Role: Senior Software Quality Assurance Engineer

Role: Software Quality Assurance Engineer

• Coordinate with the offshore QA team in India.
• Identify and allocate resources and tasks for QA Engineers based on daily testing requirements to the team working in India.
• Represent the QA team in the meetings with Project Managers, Developers and the Clients on every cycle of development.
• Attend bug triages with QA Manager, Project Manager and Developers and decide the priority of the bugs and approve the severity of the bugs.
• Find, characterize, describe, and regress bugs and track their progress with the bug tracking tool
• Test the deployments that happen and pass/fail the deployment respectively.
• Test the automated scripts that Indian team send it and approve them.
• Sign off the products to elevate it to next stage.
• Create ACH files in a regular interval time so as to complete the debit and credit leg for the US customers.
• Analyze the criteria for wrong funds transfer and do returns and process return files for the respective combination of returns and do Manual reconciliation to intimate the end users.

• Confidential
• Identify and allocate resources and tasks for each based on daily testing environments
• Perform testing in different environments like QA, Staging and Integrated environment and in Production sites
• Write test cases and send it to the client for approval and once approved, record results while testing.
• Found, characterized, described, and regressed bugs, tracking their progress with the bug tracking tool
• Track the status of the bugs and send reports to the QA Manager in the US.
• Document the estimates for the forth-coming weeks and send the Updated QA forecast report to the client
• At the end of the week send the actual effort taken for testing the sites to the client
• Attend conference calls with the QA Manger in the US on bi-monthly basis.
• Quality assurance for various products of Cashedge Inc like Funds transfer, Aggregation, Reports administration, Financial Institution Admin, Secured QA tool, Customer Service.
• Perform Functionality, Usability, Compatibility, Regression, Negative, System/Integration, Performance, Field Level, Links, and Spelling/Grammar testing for the products.
• Write scripts for automated testing and automate the testing process using Mercury interactive Astra series testing tools.
• Write automated scripts using Webload and run the tests periodically for each cycle of code movement from server to server.
• Perform Load tests thrice in a week for 1,12,24,36 numbers of users using Webload for the client sites.

Few of the Financial Institution's sites tested: Citibank, Laurentian bank-Canada English and French site , Vanguard bank-Canada, Royal bank of Canada, Prudential Finance-UK, Digital Insight, Wells Fargo-US, IPCC, and Canadian Imperial bank of Commerce-Canada, ICMA, Lincoln-Canada.