SUMMARY

Confidential is a project management professional with 15 years of experience in IT application development SDLC . She has a reputation for building solid relationships with stakeholders, peers and developers to consistently deliver projects on-time and on budget utilizing traditional Waterfall and Agile methodologies.

TECHNICAL SUMMARY

Software Tools: Microsoft Office Suite, Visio, Project, FrontPage, Visual Page, Crystal Reports, Rational Suite Including Test Tools, WordPerfect, Mercury Test Director, Documentum, Remedy, Clarify, Siebel, Scopus, SQL LIMS, Documentum, LiveLink, CaliberRM, FogBugz, SILK, Perforce, compliance CAPA Investigator for FDA reporting-Cats Web, and Clarity.

Operating system platforms: Windows, NT, and UNIX/Solaris

Database and SQL Tools: Oracle, Sybase, SQL Server, 4th Dimension, MS Access, MS Query, Essbase databases. Toad, PL/SQL, DQL

PROFESSIONAL EXPERIENCE

Confidential

IT PROJECT MANAGER

Manage Confidential complex claim engine application projects in partnership with business stakeholders, using application life cycle methodology and tools for documentation and compliance.

• Facilitate project meetings with business to understand and develop Business requirements, Project Scope and Budget.
• Organize and host multiple level management project status meetings.
• Align closely with Program Lead to meet Enterprise Release calendar milestones and escalate any project issues or challenges.
• Ensure project allocations are sufficiently staffed and coordinate project teams/resources to execute project deliverables on time and within budget.
• Provide project scope control through Project Change Requests process for management approval with scope, budget, timeline, and resourcing details to deliver in project release cycle.

Confidential

IT PROJECT MANAGER

Manage large, complex Data Warehouse projects and ensure internal downstream applications and reporting business requirements are met. Apply customer application life cycle APLC methodology and tools for documentation and compliance.

• Facilitate project meetings with business to understand and develop Business requirements, Project Scope and Budget.
• Coordinate large project team/resources to execute project deliverable on time and within budget.
• Provide multiple level management project status meetings.
• Provide project scope control through Project Change Requests process for management approval with scope, budget, and resourcing details and delivering in project release cycle.

Confidential

IT PROJECT MANAGER

Manage large, complex projects for Commercial Line of Business. Follow and utilize application life cycle methodology and tools for documentation and compliance.

• Successful implementation of data warehouse project to include future booking data for management reporting.
• Core team leader for internal Employee Engagement committee to implement effective results for continued improvements.
• New project to deliver improved data integrity around global IDs between source systems to data warehouse. Lead team through analysis and business impact assessment, and solution recommendation. Deliver project artifacts and managed project risks and issues.
• Provides weekly Executive project status updates and conducts weekly project team status meetings with project team and business partners.

Confidential

IT PROJECT MANAGER

Manage large, complex Data Governance, Business Intelligence, and Data Warehouse effort to implement 10 year sustainable next level Data Warehouse for the Knights of Columbus. Follow and utilize application life cycle methodology and tools for documentation and compliance.

• Responsible for vendor selection of new technology for customer.
• Coordinate and manage Project resources identify project team gaps and engage customer resource managers and consultants to meet project deliverables.
• Create, maintain, and update project deliverables, including, but not limited to: project charter, scope, vendor statements of work, project plan and schedule, risk and issue logs
• Responsible for managing and controlling total project scope, budget, and change requests.
• Provide multiple management level weekly project status meetings.

Confidential

IT PROJECT MANAGER

Manage large, complex migration effort with external vendor to keep internal downstream applications and reporting whole during transition and future state. Follow and utilize application life cycle methodology and tools for documentation and compliance.

• Responsible for 5M budget using PlanView system for project management and team allocations.
• Coordinate large project team/resources 100 to execute project deliverable on time and within budget.
• Provide multiple management level weekly project status meetings.
• Provide project scope control through Project Change Requests process from management approval with scope, budget, and resourcing details and delivering in project release cycle.

Confidential

IT PROJECT MANAGER

Manage large, complex projects to revitalize and continuously improve global quality manufacturing applications. Document and label control systems, reliability engineering laboratory management systems, product experience and regulatory reporting systems

• Work with business and IT management to establish project goals, objectives, deliverables, schedules, cost estimates and resource allocation. Manage project activities through the project lifecycle, ensuring all deliverables are achieved.
• Identify, assess, and manage risk to best protect and minimize impact to the business.
• Develop project documentation including, but not limited to: project charter, scope, vendor statements of work, project plan and schedule, risk and issue logs.
• Entrusted with managing project budgets in excess of 2M. Track and forecast project spend.
• Create and manage vendor statement of work and invoicing.
• Manage large offshore Developer and Quality Assurance teams as part of integrated project team to meet project deliverables.
• Produce project feasibility studies for project technical solutions and implementation planning.
• Effectively communicate with project team, key stakeholders, and IT management on project progress. Provide briefings to executive level sponsors.
• Mentor project manager and business analysts in team.
• Certified CAPA Corrective Action Preventative Action Investigator on cases opened for IT application issues that expose the organization to government regulatory non-compliance.

PROJECT MANAGER

Responsible for implementing best practices for application documentation and mplementation of Systems Development Life Cycle SDLC methodology to ETS.

• Planned and executed several large software development projects: simplification of test creation tool for teachers and integration with competitor and third-party vendor software to gain market share.
• Provided quality IT services/products to meet customer expectations. Made recommendations on operational issues and explored mutually beneficial solutions. Created business use cases and Visio workflows for design requirements.
• Designed and managed SharePoint websites for project management including document control and project status sites for customer and team communication.
• Developed wire frame mockups HTMS for business approvals

Environmental Science Research ESRI 11/04-10/05

QUALITY SOFTWARE RELEASE MANAGER

Responsible for release management and quality assurance for application development projects

• Developed and Implemented project release plans to meet project deliverable schedules.
• Coordinated ESRI technical and testing staff, maintained client relations.
• Created and updated project release documentation and deliverables, such as test pans and scripts, installation guides, release notes, and application media.

IT PROJECT MANAGER

Provided project management and application analysis for deployed applications supporting Corporate/Manufacturing Document Control System Viewpoint and DMRLHR , Label Control system LCS , Reliability Engineering Lab SQL LIMS LTMS and Bench Test Reporting System BTRS and Product Experience and Regulatory Reporting System VIPER .

• Managed production operating system upgrades to Windows 2000 environment server/client
• Developed and maintained Use Case Requirements documents, Test Plans, Test Cases and Scripts.

PROJECT MANAGER/SOLUTIONS ARCHITECT

Provided onsite project management and business analysis services to customers utilizing Clarify CRM software solutions

• Created new business process workflows, cleansed data and developed enhancements in Clarify.
• Provided cost-benefits analysis, information-flows, and project documentation including gap analysis, data mapping, and interface script.
• Developed modifications to GUI interface, configured database with new transition states, status codes and business rules.
• Created multiple project websites for multiple telecommunication customers.

SENIOR BUSINESS SYSTEMS ANALYST

Provided business systems analysis for the Clarify CRM application modules for multiple San Francisco Bay area companies. Focus was on Customer Service Clearsupport , Logistics Clear Logistics , and the Quality ClearQuality module enhancements and implementations.

• Provided Authored system requirements and design specifications, verification and Validation plans, test plans and scripts, completed testing, wrote acceptant and Implementation reports to ensure quality of applications deployed.
• Completed qualification testing coordination and delivered design specification and document files to user.

Project Manager

• Provided on site user support and analysis for customer support software, developed documentation for contracts software implementation.
• Spearheaded data mapping project to integrate new software application Clarify to highly customized financial reporting system Essbase .
• Lead integration project to link existing solutions databases to Quality web application.

PROJECT MANAGER/BUSINESS SYSTEMS ANALYST

Defined and analyzed Support Organization's system requirements for CRM software implementation for a new product introduction.

• Analyzed and developed compete documentation for software implementation. Documentation included systems Requirements, Plans, Training Plans and User Guides.
• Provided first and second-level end-user support for global system customers.
• Created GUI interface modification, data structure modification, application business rules, and intranet website to distribute software downloads, FAQs, and user training manuals.
• Completed multiple application upgrades and managed global user-group. Implemented global support centers and provided user training.