SUMMARY

Results oriented Manager/Technical Lead/Vender Project Management with extensive experience as a data processing professional. Full Software Development Life Cycle SDLC with Waterfall and Process Engineering experience including Feasibility, System and Application Architecture, Research Development, Infrastructure, Analysis, Design, Coding, and Testing. Wide array of business experience including Telephony, Metallurgy, Billing, Service Order, Customer Care and Financial. MBA - Marymount University with concentration in Information Systems.

TECHNICAL SKILLS

• Software: DB2, COBOL II, MKS, WebSphere MQ, CICS, XML, HTML, Migration Architect, BMC, Dynamic SQL, IMS DB/DC, TMON,FILE-AID, MicroFocus Workbench, XDB, QMF, SPUFI, Java, Librarian, Natural 2, PREDICT, JCL, VSAM, ISPF/PC, DATAVANTAGE, AOS/VS, OS/MVS, MS Office Word, Excel, PowerPoint , MS Project, Visio.
• Hardware: IBM Z/OS, O/S390, S9000, 3090, 308X, UNIX, and Data General MV4000.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

• Developed presentations for VP level to relate the underlying issues/concerns with System Test and interactions between disparate applications and develop next steps. This investigation was done by mapping out and documenting the existing configuration of the Environments for Development and System Test.
• Coordinated yearly Mainframe VISION Architecture Reviews with approximately 20 participants each time.
• Populate Access database with Date Analyst information from Technical Design Documents from which Physical Database Models were created after each release on the Mainframe.
• Worked with managers/Associate Directors to approved direct reports for Sarbanes-Oxley User Id approval Act quarterly
• Project managed several projects for DBA manager. Projects included Document for developers ability to generate full key inserts/deletes/updates, Automate database replication, Ability to run reorgs 24 by 7 with CICS up, Data replication to Grid data stores
• Project managed several projects for Associate Director. Projects included task for user id approvals version 2, several B2B CPU reduction efforts
• Populate Database Tracking information used for reporting on amount of DBA work completed for releases from Technical Design Documents
• Worked JAD sessions with California constituents for major billing systems project.

Confidential

Project Manager

Managed key project considerations for financial run rates, change requests, staffing numbers, and audits for employees and consultants.

Confidential

Senior Member Technical Staff

• Managed key projects from inception through production based upon enterprise release schedules.
• Performed several JAD sessions producing many technical design statements. Managed vendor resources, key resource in vendor negotiations and keeping vendor to agreed upon milestones and SLAs
• Key resource in the design of the CAMIT2 System, which I WBA'ed in order to addressed issues of project visibility, accountability and executive reporting.
• Responsibilities include assigning employees to appropriate applications and writing system requirements for the new System of Record of project reporting and program management.
• Applied design decisions and led nationwide site-by-site alignment sessions to bring all teams on board with new standard.

Enterprise-Wide Integration Test

• Formed new group with the mission of defining, staffing and implementing an Integration Test Team.
• Main areas of concentration were load testing, end-to-end testing, and interoperability between applications.
• Built an autonomous environment for user acceptance and certification of application code which ensured higher quality programming and testing standards.

Point Of Sale Self-Service Initiative

• Managed operational aspect of self-service for Point of Sale POS including Bill Payment Kiosks, Store Greeter, and Tablets, improving the self-service usage.
• Delivered technical presentations to senior management up through and including the CIO.

Team Lead VISION Billing System Infrastructure/R D

Three-tiered architecture comprised of Web-enabled front-ends, Middleware written in Java/Servlets/EJBs/WebSphere MQ, and CICS/COBOL/DB2 back-end programs.

Four major areas of responsibility as follows:

1 Infrastructure support for VISION application on-lines

o Designed architecture using WebSphere MQ over IP to developed mission critical systems.

o Featured triggering, MQ Client, and MQ administration for Development, Training and Quality Assurance regions.

o Utilized XML as the common data interface across applications.

2 Web Middleware Development

o Managed Application development in VisualAge for Java with WebSphere AE as Web Application Server.

o 200 components including wrappers, data access objects, business objects, non-visual servlets, and Session Beans.

3 Single Point of Contact SPOC Initiative

o Managed formation of SPOC team that was main point of contact for critical production outages and support.

o Participated in 24x7 on-call duties on rotating basis focusing on quick resolution, pinpointing connectivity problems between file servers and back-end mainframe transactions.

4 Architecture Committee Team Lead

o Design overall system architecture for Billing, Provisioning, Customer Care and Point of Sale Systems.

o Set standard practices ensuring companywide compatibility.

o Identify Best-In-Class software models for Billing, Provisioning, Customer Care and Point of Sales systems.

Confidential

Consultant

• Lead architect in quarterly releases, covering phases from business needs analysis through functional implementation.
• Successful E-commerce projects included viewing the AT T Bill, Processing Payments, and resolving disputes.
• Intranet/Extranet Web-based front-end with mainframe Data stores, allowing Care Reps to view and make adjustments to bill.

Confidential

Consultant

• Technical presentations to senior management on relational theory concepts and database design.
• Demonstrated UNIX-based product functionality and capabilities for Fortune 1000 companies.
• Profiled existing legacy data to ensure quality and integrity and tuned/denormalized proprietary model for performance.

Confidential

Manager Customer Inquiry and Adjustments

• Guided 22 direct reports consultants and employees for various intranet/mainframe projects through development and analysis.
• Provided employee appraisal and rating, including award recommendations.
• Developed several projects with solid dollar savings, such as the spreading out of the call detail across multiple data centers, which saved 1.7 Million annually.
• Implemented DB2 tuning to reduce contention for IMS application that processed 2.5 million IMS transactions daily.

Team Lead/Application DBA/Consultant

• Led online development for staff of eight direct reports on complex transactional IMS DB/DC DB2 system.
• Realized major reduction in online response time by modifying DB2 table indexes, based on cardinality and functionality.
• Developed dynamic SQL to significantly drop response time for queries against a 5 Terabyte database spread across seven different DB2 sub-systems.
• Trained subordinates in the use of the DB2 catalog, the Explain function, and other DB2 coding techniques in order to produce tuned DB2 calls.

Confidential

Consultant/Site Manager/Application DBA

• Supervised 10 consultants on Tubular project at USX.
• Provided recruiting, technical interviews of new candidates, reviews and evaluations of team members and monthly status reports to home and site offices for consulting company.
• Designed DB2 tables and developed Natural programs to ensure proper metallurgical order mat was produced.
• Promoted to Site Manager after 1 year of service.

Confidential

Programmer

• Designed, coded, implemented and maintained an IMS Customer Order Billing Revenue Administration system COBRA .
• Responsibilities included Optimal Routing Function, Service Change Generation and Merge Process.
• Enhanced performance of bill creation and report modules for Virtual Telecommunications Network System VTNS .

Confidential

Programmer Analyst

• Analyzed, designed, developed, coded and tested Human Resources System.
• Converted loan processing system from COBOL into 4th generation macro language using the Data General InfoCen platform.