PROFILE

Confidential is a results-driven Project Manager with over 8 years in business and IT project delivery across the finance, HR, Retirement services and IT sectors. She has background in business analysis, system development, web development, integration and implementation, performance measurement, conversion, financial reporting, and workflow re-engineering. She has experience in managing off shore business analysts and QA teams in India. She is PMP and Scrum Master certified and has experience in Six Sigma and other full life cycle development methodologies.Diana is an effective communicator who empowers staff, creates loyalty, and bridges the gap between the non-technical customer, operations, and technical team. She has been recognized for her ability to form successful project teams and establish clear expectations with stakeholders. She has also been successful in leading change management activities while managing onshore and offshore resources. Her structural approach, attention to detail, common sense, and commitment to delivery make her a valuable addition to any team.

Technical Proficiency

Database:MS SQL Server, Mainframe, MySQL

Reporting Tools: Crystal, Business Objects, Brio

Project Management:MS Project, ReqPro, Zoho, BaseCamp, JIRA, Daptiv, Rally, PlanView

Other: Quality Center,Visio, MS Office Suite, Outlook, Sharepoint, PowerPoint, Sharepoint, QuickBooks, Balsamiq, ClearQuest, AQT, AWD, Adobe Photoshop

Methodologies:PMIBOK, Agile/Scrum, ITIL, BABOK, FSDM

Languages: Fluent in English, Russian, Hebrew, and intermediate Spanish

WORK EXPERIENCE

Confidential

Project Management

• Assisted PMO office to set up recommended programme approach and governance for new shared services initiative to centralize Time Warner functions for IT and Real Estate across all divisions HBO, Warner Bros, Turner
• Redesigned and managed integrated project plan with HR, Finance, Tax, Procurement and other workstreams, and managed other related PMO processes.
• Prepared standard PMO templates, deliverables, shared folders filing system.

Project Manager

• Led process improvement initiatives using Six Sigma and other methodology.
• Business Analysis: Interviewed various departments to analyze their current processes. Facilitated meetings and conference calls with various company participants. Identified gaps and consulted on recommendations for improvement. Created process flows, power point presentations, and other relevant project documentation. Established new metrics systems, such as time tracking.
• Project Management: Provided status update reports to Senior Management on projects' progress.

Project Manager,

• Led the project activities for Asset and Procurement department related to replacement of trading machines to PC Blade platform for all the bank's traders.
• Business Analysis: Researched and interviewed various trading groups and users for their needs and inventory.
• Project Management: Developed and updated plan project scope and timeline. Provided status update reports to Senior Management on projects' progress. Managed development of requirements and QA/QC plans. Assisted in budget forecasting.

Project Manager/Consultant,

• Assigned to lead project activities for Compliance Technology Group to automate and enhance current processes in order to meet urgent audits.
• Resource Management: Managed several offshore and onshore resources in providing projects' deliverables on various high visibility work streams.
• Change Management: Established process between Compliance and Brokerage, Incident Ticket Process and QA/QC testing effort. Managed development of SLAs and OLAs.
• Business Analysis: Overseen requirements gathering, understood clients issues and advised on technology solutions. Developed detailed project documentation including scope and specifications.
• Process Improvement: Created business process flows and data models for current and future state.
• Process Improvement: Conducted Gap Analysis, used Six Sigma and other methodologies, created business process flows and data models for current and future state.
• Project Management: Main focal point for all project communications and coordination interfacing with Fidelity management, developers, and QA groups to maintain project development schedule and budget.
• Assigned to deliver enterprise wide strategic initiative that would overhaul the Benefits Accounting, Fringe Collection and Payroll Taxes Forecasting processes for the US and international financial tracking of employees.
• Resource Management: Managed several offshore and onshore resources in providing projects' deliverable on various high visibility work streams to meet project goals with aggressive milestones.
• Business Analysis: Gathered requirements, developed business process flows, and accounting and data models for current and future state. Developed product design.
• Project Management: Interacted with various Citigroup stakeholders and outside vendors. Worked closely with company's technology team for developing functional specifications and testing. Provided status update reports to Senior Management on projects' progress.

Project Manager,

• Responsible for all technology initiatives to improve and automate retirement services area of Defined Benefit group.
• Project Management: Identified stakeholders, planned and scoped projects for re-engineering business processes and technologies for Defined Benefits automated administration platform, resulting in updated Defined Benefit website for Plan Sponsors and Participants, Voice Recognition System VRU , and batch subprojects: Audit, Status, Epicor and Logon Setup Processor. Maintained reporting relationships with project stakeholders including team members, managers, and other affected departments.
• Business Development and Business Analysis: Developed program initiatives within Systems organization to support business partners through requirements gathering for web applications, process development, and training programs.
• Process Improvement: Used Six Sigma and other methodologies to establish improvements, created business process flows and data models for current and future state.
• Change Management: Consulted and assessed impacts of change to project scope and timelines motivate and direct team members to build cooperative work team.
• Testing: Managed Quality Center and performed UAT testing and delivered high quality tested software with Agile teams.

Senior Business Analyst,

• Partnered with systems to provide technical reviews to ensure business requirements are met to support the execution of user acceptance/business testing, and implementation and rollout to customers.
• Business Analysis: Conducted benefit cost analysis, charted process flows, and identified gaps in current product for Role Based Security high value project. Provided product subject matter expertise to key business partners in defining new processes, and clarifying role of new technology solutions.

Business Analyst

• Led the project activities for Fidelity Employee Survey, top target 2006 project for Corporate HR, such as project planning, testing efforts, pilot support, and relationship building with project ME's, technical partner, and vendor.
• Business Analysis:Gathering requirements and documentation, requirements, development of solutions to meet business needs for both internal business units.
• Testing: Developed test scripts and led user acceptance testing for various software implementation conducted daily testing status meetings, and communicated with developers and customers for timely defect resolution.

Business Consulting Systems Analyst

• Assisted the Team Lead in all User Acceptance Testing efforts for Custodial Reconciliation System, including defect entering in ClearQuest, monitoring stability of the system, and status reporting.
• Acted as a liaison between Business team, System Integration team and Developers team to ensure that all application gaps are filled and application is delivered on time.
• Business Analysis/Testing: Facilitated deep dives, documented requirements, interviewed stakeholders, scheduled meeting, communicated status, prepared and ran test scripts, and clarified requirements.