IT Project Coordinator/Project Management

Oakwood Healthcare System

• Performed and coordinated project management activities and tasks for Oakwood Healthcare System Epic Project Electronic Medical Records EMR planning and Activation.
• IT Help desk support at OakCare GO-Live 4 major hospitals Oakwood Healthcare system
• Performed testing and monitoring segments for IT system downtime Cloverleaf downtime response team for interface failure/prolonged outage
• Managed HealthStream Educational Learning Center as an Administrator. Assisted Oakwood physicians, residents, nurses and nurse assistants with registration for access Security, created/build assignments, student groups and assign job functions based on cost centers and job codes.
• Working knowledge of Visio creating and maintaining Process Flow Charts
• Created and Maintained Standard Work Procedures for Training Administrative Office
• Maintained and created Epic Project Leadership reports, Progress Toward Registration, Employee Detailed Report for Registration
• Set-up classroom documentation for Epic training
• Assist with managing OakCare Intern/externships Medical Students, Nursing Students
• Completed Adobe Captivate 7 Training- set up to assist Training Analyst with simulations on e-learning modules
• Assist with Prior e-learning modules, reformatting utilizing PowerPoint and Lectora Inspire

Sales and Marketing Customer Service Representative

• Set-up and managed Healthcare fair Marketing venues within Southeast Michigan
• Knowledge of CMS Centers for Medicare Medicaid practices, CMS compliant
• Successful group and individual Medicare enrollment representative for healthcare servicing 31 areas in Western, Central Michigan and Southeast counties of Michigan.
• Process lead on Administering Blue Care Network Advantage Healthy Advantage incentive reward program by managing project data within the Medical Informatics application. Familiar with ICD-9 coding and In the near future mapping the way to ICD-10 readiness.
• Implemented standard work instructions SWI's and Process Mapping for sales marketing processes.
• Created and Maintained data collecting reports and documents for Continuous Improvements

Corporate Project Lead

As an overall Project Lead for DTE Corp, took on several projects. Diane presented strong leadership and understood the operation and objectives of the corporation's mission and goals, within the operating systems continuous improvement headquarters serving as a project Lead for Power Plants, Corp and substations

• Prepared project management tools and resources to assure maximum efficiency, effectiveness utilization.
• Managed projects such as Corporate Human Resources streamlining hiring processes from 90 days to a 30 day process utilizing Project Management tools and Methodologies
• Monitored, tracked, evaluated and measured performance of inventory through effective processes, during capital projects for Inventory control of material that was needed for an outage.
• Facilitated meetings with Unit Managers to incorporate visual tools within their area, and established effectiveness to increase productivity.
• Facilitated the Implementation Project kick-off and status meetings.
• Designed and created visual communication tools, templates and reporting forms for safety, corrective action, and lessons learned and produced data collection/metrics for financial reporting monitoring for Plant Outages. Utilized methods and tools in Project Management Office PMO
• PowerPlant outage material standardizations, inventory management substations and many more

Project Management

• Responsible for the implementation and ongoing maintenance of all office policies and procedures. On site Human Resource support for labor workers. Maintained calendars, web-site pages, travel arrangements, set / facilitated meetings, meeting minutes, created and distribute month end reports, created newsletters, ordered and distributed supplies including telecommunication devices, and handled HR processes for plant personnel.
• Awarded Sara Sheridan Environmental award working with Mayor of River Rouge
• Developed a project team for outage projects. Standardizing work space for material staging surrounding the plants Precipitator, Boiler, turbine and Condenser work areas. Initiated project plans for the implementation of increased productivity and saved the company over a half of million dollars. Received a company wide recognition received through, DTE Connections monthly newsletter, News Article, One Women One Power Plant Inspiring Savings at River Rouge Power Plant . Diane utilized the Transfer knowledge concept to other power plants throughout the enterprise.
• Reconstructed non standardized storage rooms and material warehouses and ordered additional bins to accommodate material for easier access. This project eliminated waste, increased productivity by wasting time on material searches and extra cost on purchasing inventory that was already in place.
• Initiated 5s workshops sort, set, shine, standardize and sustain for plant personnel i.e. Tool Crib, Maintenance, fuel supply, material warehouse and water lab.
• Benchmarked from DTE Fermi nuclear plant and Warren Service Center transformer storage center for 5s practices and lean project management tools.
• Led a project team for Fuel Supply Month end Processes. Improved Month End processes by standardizing methods to deliver correct measurable data within standard time frames. This process is from accurately reading coal supply meters and properly documenting data and delivering accurate and efficient results.