Personal Profile

A Program and Project management Consultant PMI Certified and Project Management Institute Scheduling Professional PMI - SP with expertise and wide experience in client-facing consulting and support services with over 10 years experience leading large risk and complex projects of diverse nature, including Network Implementation, Application Development, New Product introduction, and Business Process Re-engineering. Led cross-functional teams of up to 10 people, across multiple regions, and managed budget to 25M. Excellent written and oral communication skills with very good understanding of key business issues. Broad technical awareness with ability to quickly understand new environments. Ability to stay focused while working under pressure, delivering good results along with mentoring, motivational and management skills, Good customer relationship management skills.

Technical Skills

• PM Methodologies/ SDLCs: Waterfall, Agile, ITIL, Iterative/RUP, PMBOK, Prince2, MSP
• Project Monitoring Control: EPM, MS Project 2003,07,10, SharePoint, Primavera, Alfresco, Mind Manager, MS SQL Server 2005 2008, Eclipse 5.0.
• Tools: MS Office 2003,07,10 Access, Word, PowerPoint, Excel, Access, Visio, Oracle 8i, 9i, Crystal Reports 8.5, 9, 10, Business Objects XI, SQL, PL/SQL, SQL Loader, SQL Plus, Enterprise Manager, Toad, ODBC, Lotus Notes
• Standards/Models: Rational Unified Process RUP, Joint Application Design JAD, Object Oriented Analysis Design.
• Architecture: Intra/Internet Web Apps, Mobile/ Wireless, Client/Server.
• Platforms: UNIX Solaris, Windows, LAN, WAN, Sybase ASA, .Net, Mainframe, Data Warehouse, Citrix, VPN, MSDOS, IT Managed Desktops, Oracle.
• Industries: Oil Gas, Private Sector Government.

Professional Experiences

Confidential

Project Manager

• Reporting of ClinicalConnectTM expansion, EMR and CC Mobile figures to eHealth Ontario.
• Production of regular status reports as required and creation, maintenance of project schedules, identifying dependencies and the critical path of the project and rolling these up into a master project schedule
• Used Earned Value reports to track project importance and progress
• Created and maintained the program road-map and timelines
• Creation of various Project charters, SoW's and architectural artefacts
• Responsible for producing and delivering project artefacts and status reports to the Government sponsoring body CHI on the Mobile Project
• Responsible for the update and integrity of EMR database and the ClinicalConnectTM database
• Worked on the ClinicalConnectTM - cSWO Program Business Capabilities Analysis of requirements on the cSWO projects
• Created the Business Capabilities document, defining the current state and future state of program services
• Reviewing and defining ITIL services for present state and future state
• Experience managing all phases of concurrent IT projects including medium and large-scale, technically complex projects
• Financial evaluation of Project Assets and documentation responsible for the projects and program finance reporting
• Creation of various project documentation, articulating project deliverables, identifying issues/ challenges and giving recommendations for actions
• Managed the CC Mobile Project team and project vendors
• Responsible for the LHIN eHealth Office SharePoint site
• Responsible for all project control duties on the project and other programs
• Managed all the documents on all the project in the HNHB eHealth Office program and responsible for the SharePoint document repository development and maintenance
• Proficiency in the use of the Eclipse Projects system for Project updates
• Follow-up on risk mitigation strategy and issues/actions execution
• Adhered to the Ontario Information Technology Standards for the projects
• Responsible for the management and update of the PIA/TRA recommendations for the program
• Very good knowledge of Personal Information PI and Personal Health Information PHI legislation and adherence to OHRS Standards

Confidential

• Working with the Integration Team with all phases of implementation and monitoring progress
• Performed lots of project analysis to ensure compliance to the eHO objectives and also to ensure the scope was met, ensuring the project implementation to the documented business and technical requirements
• Managed the generation of functional and non-functional requirements documentation
• Development and management of plans/schedules and creation of Work Breakdown Structures WBS
• Managing the project schedule and reporting on these, created EVM reports for project evaluations
• Created various high-level project weekly reports and monthly reports for each of the sectors and overall summary report using, Excel, PowerPoint, Visio and MS Project 2007
• Created and maintained the Program/Project RACI Chart and project/program stakeholder matrix
• Facilitating various project update meetings and team engagement meetings
• Managed the Issue resolution-log and Risk Log. Generated, maintained and tracked change/issue logs/records, MS Project plans and task assignment lists
• Use of SharePoint for document repository and maintenance of the projects/program library
• Built release implementation plan packages, manage project status information and facilitate and communicate decisions to internal project teams and key stakeholders
• Made sure all deliverables were ready and in place for project gating and deployment
• Managing multiple projects which include matrix management and tracking progress against plan to ensure committed deliverables are met, managing and delivering of work packages to schedule
• Creating and managing project change requests and proficient in the use of Remedy for Change Management
• Adhered to the Ontario Information Technology Standards for the projects
• Very good knowledge of Personal Information PI and Personal Health Information PHI legislation
• Vendor management IBM and ensured project team and external software vendors are provided with appropriate, timely and accurate project information and status updates.
• Liaising with the OPS-ITS as a stakeholder on the projects

Confidential

Project Lead

• Working with the MIS Integration Team with all phases of implementation and monitoring progress and responsible for control and coordination of all technical project plans
• Technical Support Project Lead on the MIS Project managing a team of 5 and managed the Technical Support team in addressing project issues/tickets and resolving these
• Extensive experience in developing, implementing and managing governance/steering committees, operational plans and service level agreements SLAs
• Development of plans and schedules for the various project teams and the program and consolidating to a master schedule, using Earned Value reports to track project importance and progress with top management and executives. Created and tracked multiple sector project plans on multiple projects created consolidated program plans and tracked to these using MS Project.
• Improved data entry, data access and retrieval, enhancing processes to go paperless in the retrieval and use of information
• Consolidation and migration of various databases for data management efficiencies and improvement
• Implementation of Microsoft Dynamics GP on the MIS projects and QHR Quadrant Workforce on the HRIS Projects
• Created various high-level project weekly reports and monthly reports for each of the sectors and overall summary report using, Excel, PowerPoint and MS Project 2003
• Created and maintained the Program/Project RACI Chart and program stakeholder matrix and facilitated various project update meetings and team engagement meetings
• Managed the Issue resolution-log and Risk Log. Generated, maintained and tracked change/issue logs/records, MS Project plans and task assignment lists
• Built release implementation plan packages, manage project status information and facilitate and communicate decisions to internal project teams and key stakeholders
• Made sure all deliverables were ready and in place for project gating and deployment
• Evaluating and documenting of project stages/phases as well as documenting end stage reports and lessons learned reports on project phases
• Ensuring the project implementation to the documented business and technical requirements and making recommendations for future developments/enhancements and assisted with the generation of functional and non-functional requirements documentation
• Managing multiple projects which include matrix management and tracking progress against plan to ensure committed deliverables are met
• Proficient in the use of Alfresco in storing project documents and deliverables
• Extensive vendor management and liaison QHR and ensured project team and external software vendors are provided with appropriate, timely and accurate project information and status updates
• Assisting the MIS Integration Team with expert technical guidance on the MIS Infrastructure environment using prior technical knowledge of ERP Solutions, SQL Server 2005/2008, .Net and Windows Server 2003/2008 environments
• Adhered to the Ontario Information Technology Standards for the projects and adherence to OHRS Standards

Confidential

Project 9: Road User Safety RUS Modernization Project

• Worked in the PMO to create and establish project and workstream standard templates for the project
• Created the project workstream consolidated team list matrix Contributed to the PMO creation of the project SharePoint site
• Created the workstream schedule template established a template for the consolidated/master project schedule using MS Project standalone and EPM
• Worked with stream managers in developing workstream deliverables e.g. project charter
• Created MS PowerPoint slides for the workstream presentations
• Worked with the program director in documenting project deliverables in the various meetings
• Reviewed Business requirements deliverables and process verification with the program director.
• Responsible for all project and program control duties
• Managed all the documents on the project and responsible for the SharePoint document repository development and maintenance
• Worked with various vendors and stakeholders including the ITS OPS on project deliverables

Confidential

Snr Project Planner and Controller

• Created the program consolidated project/program schedule and milestone view
• Earned Value Analysis and reports to executives on the various projects' progress
• Actively involved in the project team leads meeting, escalating project's risks and issues to management and tracking of these
• Established project schedule, time and expense tracking practices and managed these practices within the project
• Implemented the SharePoint system for the program document repository
• Actively involved in the gathering of the IPP documentation as well as the Project Audit documentation
• Established and maintained a knowledge repository information management process for the projects consistent with eHealth Program standards MS SharePoint
• Responsible for all project and program control duties
• Managed all the documents on the project and responsible for the SharePoint document repository development and maintenance
• Created MS-PowerPoint presentation documents as well as presentation documents using Excel graphs, etc.
• Developed the Project Stakeholder Matrix capturing all stakeholders active and in-active to the project
• Participated actively in the eHealth Program's Enterprise PMO ensured that EPMO project standards are applied by the project and adherence to OHRS Standards

Confidential

Change Policy Advisor

• Provided CI update information to Configuration Management
• Provided input into important decisions regarding NAS Change Management supporting technology
• Experience developing and implementing change management strategies and being accountable for compliance
• Raised issues to the NAS Change Manager
• Produced regular and accurate management reports
• Facilitated Change Management meetings

Confidential

Project Lead

• Coordination of a CAD 100m savings Program for the Ontario Provincial Government
• Overlooked the maintenance and absolute control of Database Security using resources limit management
• Worked with the vendor to determine Patching requirements and applied patches for various databases as needed
• Participated in the planning and testing and implementation of Business Continuity process, and Business Recovery process
• Managed over 15 projects schedules on the program as well as the master schedule.
• Created/Produced Earned Value Management reports to executives on the different projects progress and overall program
• Worked with the vendor in installation, upgrading/migration patch management of Oracle database versions Overlooked the various O/S installations, upgrade migration UNIX, Linux, Windows
• Worked with the program manager in the development of various projects' charters and getting approvals
• Responsible of all the Program and Projects' documents/deliverables on the SharePoint document repository, granting access, organization and management of the various SharePoint sites
• Responsible for all project and program control duties
• Adhered to the Ontario Information Technology Standards for the projects
• Management of 3 other Projects' SharePoint sites for their deliverables, finances and resource management
• Coordination of program meetings, taking meeting minutes, tracking risks, actions issues, decisions
• Tracking and reporting of program and projects' consolidated milestones in MS Project
• Tracking consultants' timesheets, burn rates, ensuring invoice payments to vendors
• Liaising with 3rd party vendors and suppliers, ensuring and tracking 3rd party invoices for payment
• Ensuring project and program deliverables are on schedule and to quality
• Regular interaction with stakeholders, sponsors, senior management and business partners up to directors and CIO levels

Confidential

Project Manager

• Preparation and update of Program and Project stakeholder maps / matrix.
• Facilitated of Program Project Management meetings
• Worked extensively with 3rd party vendors and suppliers.
• Evaluating and documenting of project stages/phases as well as documenting end stage reports and lessons learned reports on project phases
• Produced Earned Value reports for different projects on the program
• Ensuring the project implementation to the documented business and technical requirements and making recommendations for future developments/enhancements
• Extensive use of PowerPoint, Visio and Mind Manager for presentation
• Use of Mind Manager for Configuration File Structure creation and presentation
• Responsible for all project and program control duties
• Managed all the documents on the project and responsible for the SharePoint document repository development and maintenance
• Creation and management of the Program Project Plans using MS Project
• Monitoring the Program and Projects progress against Program and Project plans Milestone tracking
• Major participant in the procurement stage of the project

Confidential

Project Manager

• Created the project charter and got approval for the project from the project board
• Managed the creation and configuration of databases for both primary and standby systems
• Planned, installed and configured SQL Server database and .Net environments
• Consolidation and migration of various databases for data management efficiencies and improvement
• Monitoring the project progress against project plans
• Project and programme reporting and information distribution to relevant parties within agreed periods/time-scales.
• Facilitation of meetings, writing/development of project documentation
• Ensuring the project implementation to the documented business and technical requirements and making recommendations for future developments/enhancements
• Data Migration from MS Access Database to SQL Server database.
• Data cleansing and validation in SQL Server, Database set-up and security, user creation, role creation, profile creation in the new SQL Server database and backing up of the SQL Server database.
• Data analysis for trust users Administrators, Consultants, Managers, etc using Microsoft Access and Excel
• Provision of timely reports for the use of the trust using Access, Excel and Business Objects

Confidential

Project Lead

• Coordination of training for service users
• Created and configured databases on both primary and standby systems
• Use of MS Project in monitoring and updating project progress and finances
• Project Planning using MS Project, creation and updating of Issue logs and risk logs