Project Manager Resume Profile
NC
OBJECTIVE
A long-term position in a challenging environment which will utilize my education, experience and skills in learning and development, project management, program management, onboarding, change management, facilitation, technical solution implementation, creative problem solving, critical thinking, business strategy, innovative management techniques and business consulting.
RELEVANT EXPERIENCE
Confidential Solution Delivery Manager / Sr. Technical Project Manager Information Systems Achievements / Responsibilities included: Project/Portfolio manager for multiple technology initiatives. Managing a cross functional team of developers, quality assurance testers, solution architects and training specialists. Responsible for launching a portfolio of finance projects designed to retire the LRSP Long Range System Planning application and migrate its membership to non-mainframe platform which included platform conversion, data warehouse, as well as SAAS solution implementation. Developed training curriculum designed to improve developer skills in preparation for migration to new platform. Sr. Program Manager Enterprise Learning Achievements / Responsibilities include: Client engagement needs and requirements analysis. Program strategy development and implementation. Management of program departmental budgets and resources. Responsible for ensuring all project activities are delivered through cost effective measures. Development of project and program manager associate resources via employee resource planning, reviews, and project oversight. Implementation and management of corporate mentoring program. Project management and delivery of all program technical and business learning solutions. Vendor management vendor selection, contracting, and ongoing management of vendor resources. Ongoing stakeholder management and reporting. Confidential Director, Administrative Computing Achievements / Responsibilities included: Management of technology support staff and resources including telecom, desktop support, help desk, switchboard, academic computing and college ERP system. System Support included the following technologies: Datatel, Active Directory, SQL Server 2005, Microsoft Great Plains, ADP, and Crystal Reports. Responsible for the recommendation and implementation of new ERP system, improving organizational efficiency by reducing FTE count and generating 500K in savings annually. Project management of all new module deployments for all divisions including accounting, human resources, learning and development as well as web portals for faculty, staff and students. Additional projects included system consolidations, data migration, business process automation, business continuity planning and management of departmental budgets and grant funding.
Confidential Project Manager Managed the deployment and integration of collaborative knowledge management services as well as multiple system applications as part of the corporate technical infrastructure. Managed the development and implementation of web-based e-commerce applications for various internal clients including information services and merchandise operations. Responsibilities included leading functional and technical resources, working with stakeholders to define functional and technical requirements, vendor product analysis and selection, project status reporting, project close, and service level agreement development. Managed the budget, design, testing and deployment of the Y2K global command center physical structure, activation processes and problem tracking system. Developed common methodologies, processes, templates and procedures for BCP business continuity planning development and deployment. Created and maintained master schedule for 30 global BCP deployment teams. Facilitated the development of new installation management businesses processes based on new supply chain business model. Responsible for business process re-engineering and leading global, cross-functional team in the design and deployment of CRM training on technology, processes and various system applications. Senior Systems Analyst Successfully managed the EDI Electronic Data Interchange platform conversion testing program. Led activities of globally disbursed, cross-functional team to ensure appropriate performance testing and successful migration of the EDI gateway to the UNIX platform. Researched and provided off-the-shelf software recommendations for use within new applications based on defined standards and requirements. PROFICIENCIES MS Office Word, Excel, Powerpoint, Access , MS Project, MS Visio, Agile, Scrum, Planview, Sharepoint, Crystal Reports, Business Objects