Competencies:

• Tactical: Manage consulting engagements, manage proposal development, manage vendors, manage application development, estimate projects, structure solutions, develop solution architectures
• Governance: Manage programs, manage architecture, align SDLC-PMLC processes
• Strategy: IT transformation, business-IT alignment, architecture frameworks, analytics strategy and roadmap, infrastructure and SW stacks
• Practice Areas: Data Management, Data Warehousing, Business Intelligence. Architecture foundations for applied analytics, analytics infrastructure and SW stacks, Custom applications, SW Selection and implementation,
• Industry: Financial Services Capital Markets , Healthcare Payer, Provider ,
• Business Processes: Portfolio Management, Trade Processing, Front Office-Back Office integration Enrollment, Billing, Claims Processing

Summary of Experience

• 25 Years total IT experience, 20 years focused on delivery and architecture
• 10 years EDW/BI/Analytics experience
• 7 years health care experience
• 15 years financial services capital markets , 6 years as development manager

Detailed Work History

Please see Work History on next page for chronological employment

Industry Experience: Financial Services Key Projects/Roles

• JPMC: Enterprise Architect: Current and planned Global eCommerce Architecture Framework infrastructure and application .
• NYSE: Enterprise Architect: Future state floor trading application portfolio
• Bank of America: Project Manager: Universal Decision Platform within Customer Risk Solutions staff of 5
• Royal Bank of Canada: Program Manager: Consolidate EDW platforms and rationalize data sources and data stores staff of 7
• Royal Bank of Canada: Engagement Manager Technology : Select Implement Portfolio Management System staff of 30
• Chase: Integration Architect: Implement front to back trade processing data integration and data repository for asset managers
• Bankers Trust: Development Manager: Design and implement a trade processing workstation for Futures and Options staff of 12
• SG Cowen: Integration Architect. Strategy and pilot implementation of MQSeries message routing architecture
• Lehman Brothers: Integration Architect. Front to back office integration. FX Trades. Settlement and Reconciliation.

Industry Experience: Healthcare: Key Projects/Roles

WellPoint: Program Manager: Over 20 projects, staff of 47, totaling over 75K hours over a 1 year period.

• Aetna: Project Manager Infrastructure : SW and HW upgrades for IBM Info Server Suite. Iinfrastructure plan, procure, deploy
• Aetna: Project Manager: Strategic Data Warehouse. Data Integration for Membership, Product, Claims subject Areas staff of 20
• BCBSNC: Enterprise Architect: Mission critical DW/BI initiatives to ensure EDW data tie back to officially reported financials
• BCBSNC: Enterprise Architect: Enterprise architecture framework and governance. Architecture Review Board.
• CareFirst BCBS: Solutions Architect: Systems modernization. Migratrion/Consolidation of Enrollment, Billing, and Claims platforms
• MVP Health Care: Delivery Manager: ETL Development with Informatica staff of 14
• VHA: Engagement Manager: Health care analytics strategy and roadmap Provider
• Guardian Life: Solutions Architect: Group Systems Architecture. Enterprise-wide strategy for BPM and EAI
• Health Care Chaplaincy: Engagement Manager: Health care analytics strategy and roadmap Provider

Industry Experience: Other: Key Projects/Roles

Project Manager: GBS Business Operations Dashboard staff of 12

• NCR: Engagement Manager: Highly visible BI initiative to deliver a C-level Dashboard, with financial and operational metrics
• Ford: Program Manager: Drive application, infrastrucure and process improvements across the MS S portfolio
• Teradata: Program Manager: Operations, business process and technology integration of Claraview acquired co.

Strategy and Architecture: Key Projects/Roles

JPMC: Enterprise Architect: Current and planned Global eCommerce Architecture Framework infrastructure and application .

• NYSE: Enterprise Architect: Future state floor trading application portfolio
• Chase: Integration Architect: Implement front to back trade processing data integration and data repository for asset managers
• SG Cowen: Integration Architect. Strategy and pilot implementation of MQSeries message routing architecture
• Lehman Brothers: Integration Architect. Front to back office integration. FX Trades. Settlement and Reconciliation.
• Health Care Chaplaincy: Enterprise Architect: Health care analytics strategy and roadmap Provider
• VHA: Enterprise Architect: Health care analytics strategy and roadmap Provider
• UPMC: Enterprise Architect: Health care analytics strategy and roadmap Provider
• BCBSNC: Enterprise Architect: Mission critical DW/BI initiatives to ensure EDW data tie back to officially reported financials
• BCBSNC: Enterprise Architect: Enterprise architecture framework and governance. Architecture Review Board.
• CareFirst BCBS: Solutions Architect: Systems modernization. Migratrion/Consolidation of Enrollment, Billing, and Claims platforms
• Guardian Life: Solutions Architect: Group Systems Architecture. Enterprise-wide strategy for BPM and EAI
• Ford: Infrastructure Architect: Server, storage network consolidation. Ford Architecture Framework. Architecture Review Board

Work History

Project Manager Independent Consultant , Data Warehouse/Business Intelligence

Confidential

Managing multiple, concurrent DW/BI projects to integrate new data feeds into the Emblem Health Data Warehouse in support of member self service web portals and customer service applications, including data integration/BI work to support various Affordable Care Act-related initiatives such as state of NY HIX enrollment and billing for both Individual and Small Group lines of business. Enrollment transactions are sourced into the data warehouse near real time as they arrive at Emblem and provisioned by the data warehouse through a semantic layer to customer service, IVR and other applications such as EOB statement generation.

Project Manager Independent Consultant , IT Applications and Service Delivery

Confidential

At this successful hospitality/entertainment industry start-up, led a short term project to transition infrastructure, applications, and data for core business functions to cloud-based SaaS Sales, distribution and related modules,including hands on module configuration/customization, and legacy data conversion ongoing occasional work includes client/supplier/product onboarding and related activities on a part time basis.

Senior Managing Consultant, Enterprise Information Management Program Delivery Manager, EIM Solutions Architect

Confidential

• Senior Managing Consultant in the Business Analytics and Optimization practice within GBS with a focus on Enterprise Information/Data Management and Business Intelligence, often in a dual role as Engagement Manager and Enterprise/Solutions Architect. General responsibilities and contribution included: Bid and Propose activities, as proposal manager or solution lead, and client engagement work, either as engagement manager, enterprise/solutions architect, or in a dual role as both.
• Further developed prior Big 4 consulting experience in managing client relationships, including leading solutions teams in new business pursuits, acting as solutions lead in proposals leading to new business wins managing RFP responses negotiating contract terms writing Statements of Work Issuing RFPs on behalf of a client evaluating responses to RFPs on behalf of a client performing on client contracts as solutions architect or engagement manager writing/reviewing Project Management Plans, tracking and reporting contract performance measures such as financial tracking and reporting, pct complete, earned value, on time completion, quality metrics, value realization.
• Specific day to day responsibilities included: understand client requirements and provide subject matter expertise and solution architecture for required functional and technical capabilities. Develop conceptual and high level architectures for information management including data integration, enterprise data warehousing and Analytics Identify and articulate solution structure and delivery approach. Estimate effort and plan work. Prepare project schedules and project financials. Identify and articulate tradeoffs regarding scope, time to market, quality, and cost. Manage projects to budget, schedule, and business case constraints. Manage scope, schedule, financials, quality, risks, issues, and client expectations. Identify, recommend, rationalize, and obtain buy-in on key decisions, alternative courses of action, and mitigation strategies. Prepare and deliver executive briefings and status reports.

IBM Summary

• Over 15M in budgets directly managed
• Over 45M in proposal wins
• Over 25 projects delivered
• Over 140K project hours directly managed
• Managed teams ranging in size from 3-50 people
• 3 awards for service excellence

Key Projects/Roles/Duration at IBM

• WellPoint: Program Manager: Over 20 projects, staff of 47, totaling over 100K hours. Duration 13 months.
• MVP Health Care: Delivery Manager: ETL Development with Informatica staff of 14 . Duration 4 months.
• Health Care Chaplaincy: Enterprise Architect/Engagement Manager: Health care analytics strategy and roadmap Provider . Duration 3 months.
• VHA: Enterprise Architect/Engagement Manager: Health care analytics strategy and roadmap Provider . Duration 3 months.
• IBM: Project Manager/BI Architect: Business Operations Dashboard staff of 12 . Duration 6 months.
• Aetna: Project Manager Infrastructure : SW and HW upgrades for IBM Info Server Suite. Iinfrastructure plan, procure, deploy . Duration 6 Months
• Aetna: Project Manager: Strategic Data Warehouse. Data Integration for Membership, Product, Claims subject areas staff of 20 . Duration 6 Months
• USDA/FSA: BI Architect: Reporting Data Mart Strategy for the Farm Services Agency. Foundation for 7 year contract. Duration 3 months
• IRS RRP Win: Technical Solution Lead: Winning proposal for the Return Review Program 40M signing . Duration 6 weeks.
• CMS Win: Solution Lead for Program delivery elements WBS, Project Management Plan : Winning proposal 4M signing . Duration 6 weeks.

Methodology: WWPMM, AGILE, RAD/JAD, BI Reference Architecture Framework, BIM Business Intelligence Methodology EIM suite: IIS Databases: Teradata, Oracle, DB2 ETL: BTEQ, Data Stage, Informatica MDM: Initiate BI: OBIEE, Cognos, BO, Endeca, Testing: Quality Center, Other: Erwin, Visio, ReqPro, ClearCase, CLearQuest, Sharepoint

Project Manager Independent Consultant

Confidential

• Confidential Project Manager: Universal Decision Platform project within Customer Risk Solutions. Duration 4 months. Methodology: AGILE, Six Sigma, Databases: Teradata, EAI/SOA: Websphere, ETL: Informatica, Custom scripts and code, Teradata Utilities, BI: MicroStrategy
• Carefirst FEP: DC: Senior PMO PM for the FEP Long Term Product Strategy program: managed definition, and delivery of five wellness incentive programs for the 2010 benefit year, including reception and capture of inbound enrollment feeds from external partners, creation of outbound eligibility feeds to mail and retail Pharmacy Benefit Managers, as well as significant changes to wellness enrollment, benefit administration, claims adjudication, and customer service components.
• Carefirst FEP: DC: Senior PMO PM for the FEP Long Term Product Strategy program: managed detailed analysis of the data data integration architecture around Care Coordination, including capturing and cataloguing metadata attributes for data feeds into and out of the Care Coordination data warehouse
• Carefirst FEP: DC: Senior PMO PM for the FEP Long Term Product Strategy program: managed impact analysis and high level design for the introduction of a new FEP Benefit Plan, including identification of impacted areas across the business process and application landscape, definition of high level implementation options and implementation estimates
• Carefirst FEP: Duration 5 months. Methodology: Waterfall, Languages: Java, COBOL, Databases: DB2 MVS , BPM: Pega Workflow, PRPC, EAI/SOA: Websphere, TIBCO BW, ETL: Custom scripts and code, BI: Cognos, Testing: Quality Center

Senior PMO Program Manager,

Confidential

• As a member of the Professional Services PMO for the Americas region, provided PMO governance guidance over a project portfolio in the Financial Services space. Additional responsibilities included performing as a project/program mananger on client engagements, including those listed below.
• For NCR managed the start up and requirements phase for a BI initiative to deliver a C-level Dashboard. Major activities included: envisioning desired end-state confirming and prioritizing end-state KPI's, metrics, and dimensions assessment of current state data architecture gap analysis of data and semantic models and development of data gap remediation roadmap release planning, including project plan for release 1 15 weeks complemented by incremental dashboard functionality releases over a 1-year timeframe as data acquisition projects in the data gap remediation roadmap complete.
• Methodology: AGILE, RAD/JAD, Prototyping, Design: Erwin, Visio, Databases: Teradata, MS SQL Server, Portal: Sharepoint Portal Server, ETL: BTEQ, Teradata Utilities, SQL Server Utilities, BI: MS Performance Point, MS SQL Sever Analysis Services, MS SQL Server Reporting Services
• Confidential of Canada RBC in Toronto, managed the planning phases for a major DB2 to Teradata migration initiative aimed at consolidation of EDW platforms and rationalization of data sources and data stores. Deliverables included Proof of Concept, analysis of alternatives and high level design for the proposed solution, Systems Requirements Specification, Master Test Plan, Project Charter, and Implementation Plan for the proposed solution.
• The RBC Proof of Concept activities included: creation of a conversion tool to automate the generation of DDL and MLOAD scripts creation of development environment and Teradata objects initial load of Teradata with production-like data volumes modification and execution against Teradata objects of a sampling of incumbent ETL and application code assessment of migration impact on incumbent applications, operations, and end-users and formulation of specific recommendations to inform implementation estimates.
• Methodology: RUP, Design: Erwin, Visio, Databases: Teradata, DB2 MVS , ETL: Custom scripts and code, Teradata Utilities, BI: Oracle BI EE, Testing: Quality Center
• For Claraview, a BI consultancy recently acquired by Teradata, managed integration of Claraview into Teradata from a business process and technology integration point of view.
• For Claraview, managed the definition and development of pre-packaged, pre-approved Claraview Business Intelligence PS service offerings for BI Strategy, BI Tool Selection, BI Application Development, BI Tool Migration, and BI Education. Deliverables for each service offering included, pre-approved proposals, SOWs, customer-facing and internal marketing decks.

Lead Solutions Architect Independent Consultant

Confidential

• In helping CareFirst define the future state architecture resulting from the HSC Migration project, managed multiple teams through the consolidation of Enrollment, Billing, and Claims applications, including consolidation of people, process, data, and platform. The teams comprised 25 business and IT resources within work streams aligned to major business functional areas.
• The HSC Migration initiative consolidates redundant applications such as rating, account implementation, membership enrollment, billing, claims pricing, adjudication and payment.
• Managed delivery of all architecture/design and related deliverables, including Business, Application, Integration, Data, and Infrastructure design artifacts.
• This CMMI level-3 project is a key component of the enterprise business strategy for the HSC program, a multi-project, multi-million dollar business and systems transformation initiative to consolidate and modernize core operational and analytical business applications.
• Methodology: RAD/JAD, RUP, Design: Rational, Erwin, Visio, Databases: Oracle, DB2, MS SQL Server, BPM: Pega Workflow, PRPC, EAI/SOA: Websphere, TIBCO BW, ETL: BTEQ, Informatica, Testing: Quality Center

Lead Solutions Architect Independent Consultant

Confidential

• Worked with the CTO to define the Mainframe Reduction Program MRP , which rationalizes and curbs IT spend by identifying, qualifying, and pursuing cost reduction opportunities.
• Interviewed directors managers in Application Development, Operations, and Support, requesting, compiling, and conducting statistical analysis of historical CPU demand, hardware upgrade history, and SW spend history.
• Created the MRP business case, which identified an 11.7M spend reduction opportunity.
• Developed a plan for MRP, including a timeline with major MRP milestones and quantification of ROI at each milestone. Prepared executive summary for the CIO.
• Architecture delivery responsibilities included work planning and tracking, managing work of other Enterprise Architecture resources, partnering with PMs to manage the work of project technical development resources, facilitating creation, review and sign off process for all architecture and technical deliverables, managing the change control process, tracking and resolving technical and architecture design issues, tracking and reporting status on architecture and related design deliverables, etc.
• Managed cross-functional development teams and owned design deliverables including usability GUI , EAI SeeBeyond , data modeling Teradata , ETL AbInitio , and reporting Business Objects .
• Performed requirements analysis and business process modeling, and developed application, data and integration architectures.
• Managed architecture delivery of a data quality initiative CBP for ensuring that the financial subject area in the Teradata Enterprise Data Warehouse EDW that BCBSNC uses for financial decision support and actuarial research correctly balances back to a financial data reported in the financial system of record Lawson G/L, Oracle , and b the operational system of record Claims and Billing on PowerMHS, DB2 .
• Elements of the CBP solution include a new and improved financial subject area for the EDW. Managed definition and design of new financial data feeds, logical data modeling, and ETL processes through multiple layers, including extraction from mainframe Cobol , transport and transformation through SeeBeyond , and loading through a mix of Ab Initio and Teradata utilities. The user interface comprised Business Object dashboards and reports sourced from Teradata, Oracle, and DB2.
• Managed architecture delivery of a group billing system for self-insured groups. The system feeds claims from the claims processing system PowerMHS through a SeeBeyond Integration tier to Lawson A/R for billing and receivable processing. Group Reporting uses Business Objects taking membership and claims data from a Teradata data warehouse.
• Managed architecture delivery for the implementation of a Health Savings Account product offering. Key to the solution were the n the collection and distribution of group eligibility feeds to Suntrust and the reception and processing of credit/debit transactions from Suntrust. The integration framework passes data to/from Connect Enterprise which is used for secure FTP/PGP over the public internet.
• Methodology: RUP, TOGAF, Design: Rational, Erwin, Visio, Languages: Java, COBOL, Databases: DB2 iSeries , Oracle AIX , Teradata
• BPM: Pega Workflow, PRPC, EAI/SOA: Websphere, SeeBeyond, ETL: Custom scripts and code, SeeBeyond, Ab Initio, Teradata Load Utilities, BI: Business Objects, Testing: Quality Center

Program Manager, Infrastructure Architect Independent Consultant

Confidential

• Worked with the Edison program office to identify and drive server consolidation opportunities.
• Worked with SIE architects to help define the next generation Ford Architecture Framework, a collection of platform, technologies, and product standards organized around Patterns e.g. transaction, analytical, collaboration, product development, publishing, etc. which are gradually being implemented on a Shared Enterprise Infrastructure facility based on a utility computing model.
• Worked with the Architecture Management Program Office AMPO to operationalize the Architecture Review Board ARB governance process
• Chaired the Marketing, Sales, and Service MS S ARB with a charter to ensure applications adopt the Architecture Framework's platform standards and exhibit production readiness characteristics compatible with the Shared Infrastructure.
• Managed the Global Customer Service GCS Improvement Program, an initiative to improve service level characteristics i.e. availability, reliability, scalability, manageability , and drive TCO reductions across the Marketing, Sales, and Service MS S mission-critical application portfolio.
• Worked with MS S business managers and IT practice managers to drive application, infrastrucure and process improvements across the MS S application portfolio.
• Drove business case development to secure funding for program 10M , including measurement of business loss attributable to mission-critical application outages, identification of potential remediation measures, quantification of expected business loss reduction 51 , and quantification of expected cost reductions 16 .
• Chartered projects to stem business loss and achieve TCO reductions:
• a. Remediate service delivery process gaps, including adoption of ITIL-based Change, Incident, and Release Management processes adoption of formal mission-critical application SLAs.
• b. Remediate application and infrastructure gaps, including: alignment of architecture, platform and support processes to the application's SLA bring code and infrastrucure SW up to current release levels, implement robust app server-to-mainframe integration deploy appropriate application monitoring.
• c. Proactively manage capacity and performance, optimize CPU and storage usage perform rigorous cycle-planning such as server/db/application consolidation, server/OS retirement, application platform migration.
• Methodology: RUP, ITIL, Design: Rational, Erwin, Visio, Languages: Java, COBOL, Databases: DB2 MVS , IMS MVS , Oracle AIX , Teradata, App Server/EAI: Websphere, ETL: Custom scripts and code, Informatica, Teradata Load Utilities, BI: Business Objects, Testing: Quality Center

Senior Manager, Capital Markets Practice Technology and Architectecture

Confidential

Sr. Manager, Capital Markets Practice

Senior Manager in the Capital Markets practice at this consultancy, responsibilities and contribution included: Understand client requirements and provide subject matter expertise for required functional and technical capabilities. Design and deliver business-driven technology solutions. Estimate effort and plan work in the context of a client engagement. Prepare project plans and project financials. Identify and articulate tradeoffs regarding scope, time to market, quality, and cost. Manage projects to budget, time, and business case constraints. Plan and manage project, including scope, financials, quality, risks, issues, and expectations. Identify, recommend, rationalize and obtain buy-in on key decisions, alternative courses of action, and mitigation strategies. Prepare and deliver executive briefings and status reports.

Confidential

• In leading all technical aspects of a multi-project, multi-million dollar Portfolio Management system implementation, managed a team of 30 through definition of solution structure, project scope, project planning and execution of project activities including business case development, requirements, COTS SW evaluation and selection, high level design, proof of concept, detailed design, benchmark testing, HW/SW environment design and sizing, migration planning, etc.
• Major aspects of Portfolio Management functionality include Proposal Generation, Performance Reporting, Real Time Valuations, and Portfolio Rebalancing. The solution handles equities, fixed income and mutual fund instruments. The system was deployed to 3500 users across three business units at a cost of 70M.
• The program was organized into 7 streams, each with an instance for the three targeted business units, including Function business process and organization design, workflow and feature enhancements , Product UI views, reporting , Data Migration portfolio management and client data , Integration order management, market data, back-office trade settlement, portfolio accounting , Infrastructure environment planning, design, acquisition, and deployment , QA test planning and execution , Rollout migration planning and coordination, training development and delivery .
• Methodology: Accenture Delivery Methodology ADM , Broker/Advisor App: Xeye Portfolio Management, Backoffice App: ADP, Design: Erwin, Visio, Databases: Oracle Solaris , App Server/EAI: Win 2000, SeeBeyond, Data Conversion/ETL: Custom scripts and code, Oracle Load Utilities

Confidential

• Worked with the CTO organization to develop the Next Generation Floor Trading Architecture Roadmap, including identification of initiatives to gradually drive the future product direction with incremental product releases and strategically chosen operational improvements.
• Assessed existing floor trading systems offering, including functional feature and technical capabilities versus stated requirements, diagnosis of technology and operational challenges, and comparative analysis versus competing vendor products and industry best practices.
• Managed functional and technical requirements and high level design for a J2EE application model that would enable a single version of the product's core code to support a touch screen Java client, a handheld UI, and an HTML client, as well as provide complete FIX/IP trade routing connectivity while supporting the legacy CMS infrastructure. Design drivers included non-stop 24x7 and floor-less trading capability.
• Methodology: Accenture Delivery Methodology ADM , Connectivity: FIX, Framework: J2EE, App Server: Websphere

Confidential

• Managed the definition of technical requirements representing the bank's current and planned Global eCommerce Architecture Framework infrastructure and application , including preferred technologies, vendors, products, and practices.
• Managed development of the eCommerce Framework, which mapped infrastructure and application components to bank standards for technologies, vendors and products. Managed development of physical architecture views to illustrate Framework's reference architectures for primary/backup sites, inter-site connectivity, and dedicated system management and backup networks.
• Methodology: Accenture's Standard Architecture Framework

Director, Solution Architecture, Financial Services

Confidential

• Group Technical Manager day-to-day technical practice competency manager , with responsibilities for business and technical competency development.
• Solutions Lead for a production readiness assessment of trading application for private banking group at JPMC/H Q Order Management, Equities.
• Solutions lead on client engagements, with oversight on application, integration and infrastructure architecture deliverables. eCommerce solution design and delivery, including definition of functional requirements and technical platform for freshdirect.com WebLogic, Interwoven, Oracle .
• Packaged online shopping and content management components for reuse as reference implementations in jump-starting Java-based web development for client engagements.

Solutions Architect Independent Consultant

Confidential

• Worked with ISG CTO to drive AIG's first generation of internet-based applications, including technology and market research and evaluation, as well as selection and partnership negotiation with preferred platform vendors
• Developed the Internet Architecture Platform specification, a model to map network, hardware, and infrastructure software tiers to preferred vendors, technologies, and products in the CTO Framework
• Developed the Internet Application Architecture specification, a high-level template for applications to be developed under the CTO Framework. The spec prescribes a J2EE component architecture Websphere Application Server and middleware technologies to implement an application model consisting of a core model-view-controller pattern Servlets, JSPs, and EJBs extended by a layer of shared services and application components Service Integration Layer .
• Worked with development teams as a CTO delegate to produce application designs and target platforms consistent with the Framework. Negotiated and facilitated support from preferred hardware/software vendors.

Integration Architect Independent Consultant

Confidential

Installed and configured MQ Series and MQ Series Integrator MQSI . Designed and implemented a publish-subscribe Integration Broker using MQSeries and MQSI. Designed message collection, distribution and warehousing architecture.

Integration Architect Independent Consultant

Confidential

Led design and development of ETL components to source data from live trade processing systems into a data mart Sybase replicated from DB2 , which feeds an Internet Portal application for custody asset management clients.

Development Manager

Confidential

• Managed lifecycle implementation of significant components of the Global Assets Architecture project, a multi-year, multi-project, multi-million dollar trading systems modernization initiative.
• Specific responsibilities included managing design and development of front and back office Securities Lending and Derivatives Trading application components.

Project Manager Independent Consultant

Confidential

Managed development and implementation for FXTC, an FX trading application that integrates straight-thru front-to-back FX trade processing across three applications: FX Front-end Trading, FXNET gateway SWIFT , and Back-Office Settlement.

Developer, Team Lead, PM, Solutions Architect

Confidential

• Worked with various government agencies in a variety of roles, including helping the GSA and the EPA write business cases for desktop technology upgrade initiatives.
• Created logical models and physical DB2 databases for SMIS, a data warehouse used by IBM global marketing for customer Segment Management. Coded and tested ETL procedures.
• Project Manager for the design and implementation of various online service system components, including the order capture and fulfillment components for the online service's shopping application. Implemented order capture, transformation, and distribution engine using EDI.