Strengths

• 20 years managing IT operations and 10 years as webmaster.
• Program/project management.
• Web design and database development.
• Network administration.
• Systems and business analysis.

Experience

Confidential

program/project management, SharePoint architect

Assist government, non-profit and business clients with SharePoint architecture and adoption of and migration to Office 365.

Confidential

Web Project Manager program/project management, SharePoint architect,

• Planned and organized web projects including intranet development.
• Incorporated social networking with inter/intranet design and architecture.
• Applied a hybrid project management approach with traditional and agile methodologies.
• Organized seven technical committees to improve the FINCA IT infrastructure.
• Advocated cloud-based technologies, particularly Software as a service.
• Evaluated web content management systems Drupal, Joomla and WordPress.
• Selected WordPress as the web development platform for the public FINCA websites.
• Utilized responsive web design in order to allow mobile devices to view website.
• Created a priority list of digital content requirements based on user surveys and meetings.
• Added social network links to website, such as Twitter, Facebook and YouTube.
• Collaborated with Microsoft in migrating SharePoint 2003 to 2013.
• Constructed SQL commands to retrieve information from SharePoint 2003 database.
• Compared the features of SharePoint 2013 on-premise versus SharePoint Online.
• Recommended the Office 365 platform for the 22 FINCA subsidiaries.
• Combined Yammer social network service with SharePoint 2013.
• Collaborated with Knowledge Management in creating SharePoint 2013 taxonomy.
• Created employee questionnaires and surveys for gathering information on taxonomy design.
• Improved SharePoint search function with taxonomy design and user defined metadata.
• Designed the SharePoint 2013 database architecture for 10,000 FINCA employees.
• Installed and configured a SharePoint 2013 farm at the FINCA data center.
• Coordinated data center activities for database applications and systems security.
• Utilized virtualization using VMware and Hyper-V on Windows Server 2012 platform.
• Provided training sessions on SharePoint 2013.

Confidential

IT/Web Manager program/project management, network administration

• Managed multiple projects for the beverage company including IT operations, website development and systems integration into the Coca-Cola network infrastructure.
• Maintained the public, internet and private, intranet websites.
• Developed and modified the public website using WordPress and Adobe Creative Suite.
• Updated an Honest Tea retailer database in order to locate where the products are sold.
• Updated website with job opportunities, press releases, blogs and product information.
• Modified product information on websites with PHP and MySQL.
• Administered the Exchange and Windows Server 2008 for 115 employees. Purchased all the computer hardware and software and negotiated vendor contracts.
• Provided IT help desk support.
• Collaborated with the Coca-Cola IT department with the systems integration of Honest Tea.
• Converted all Exchange email accounts and distribution groups to Microsoft BPOS.
• Maintained SharePoint sites for sales and marketing, particularly for summer interns.
• Implemented Symantec Endpoint Protection on client workstations and servers.
• Replaced all computers with Windows XP, Office 2003 with Windows 7, Office 2010.
• Replaced digital phone system with a cloud-based VoIP system.

Confidential

Database and Systems Administrator program/project management, web design and database development, systems and business analysis,

• Managed multiple IT projects for an accounting and financial outsourcing service firm with 50 employees and over 100 clients.
• Created and maintained the company SharePoint site.
• Designed and developed a web based workflow automated system using LAMP.
• Designed, developed and supported database applications in SQL Server and MySQL.
• Purchased computer equipment from laptops to network servers.
• Provided IT help desk support for the employees and clients.
• Constructed online rating surveys for clients in order to obtain feedback on our quality of work.
• Created custom reports for client requests and trained users on report generator software.
• Converted network servers from Windows Server 2003 to 2008.
• Implemented VMware on network servers and improved systems security.
• Created a disaster recovery plan.

Confidential

Confidential

program/project management, web design and database development, systems and business analysis,

• Technical advisor and program/project manager for a rare coin company with 40 employees.
• Transformed order processing from mail to web based which significantly increased profits.
• Constantly managed multiple projects from database design to web development.
• Designed and developed a customized FoxPro/SQL Server customer invoice system.
• Designed and developed a Miva Merchant ecommerce website on an Apache/Linux server.
• Managed customer service representatives responsible for processing web orders.
• Designed and maintained an Everest ecommerce website on Windows/IIS/SQL servers.
• Updated web content with Adobe software such as Photoshop.
• Utilized search engine optimization and implemented pay-per-click ad campaigns.
• Measured website performance with Google Analytics and Omniture SiteCatalyst.
• Analyzed customer feedback from questionnaires for improving the ecommerce website.
• Created a General Ledger, Accounts Payable and Payroll System using Peachtree Accounting.
• Installed, configured and supported Windows Server 2003 and Exchange.
• Installed, configured and supported an Avaya Merlin Magix PBX.
• Purchased and supported all hardware and software.

Confidential

IT Manager program/project management, database development, customer support.

• Managed an IT customer support team of eight technicians at the national headquarters.
• Evaluated a chapter IT requirements and implemented programs to improve it.
• Designed and developed FoxPro and Access database programs for chapters.
• Provided software and hardware support to emergency response teams in disaster services.

Skills

• Microsoft software SharePoint, Office 365, Skype, Project, Visio, Yammer, Exchange, Expression, SQL Server, Access, FoxPro, Visual Studio, Word, Excel, PowerPoint.
• Other software Google Apps, Basecamp, Pivotal Tracker, Adobe Creative Suite, Miva Merchant, MySQL, Crystal Reports, SAP, SysPro ERP, Everest, Peachtree, QuickBooks.
• Security WebSense, McAfee and Symantec Endpoint Protection, Avamar Security.
• Internet WordPress , Drupal, HTML, XML, CSS, XSL, PHP, Apache, JavaScript.
• Web SEM/SEO Microsoft adCenter, Google Analytics, Adwords, Omniture SiteCatalyst.
• Operating systems Windows XP, Vista, 7, Server 2003/2008/2012, Hyper-V, VMware, Linux, Mac OS.
• Hardware Dell and HP workstations and servers, Cisco and Juniper routers and switches, Avaya VoIP telephone equipment, wireless and cloud-based technologies.