Objective: A senior project management position in an organization that will utilize my analytical, interpersonal, and communication skills as well as my prior project management, business analyst, and client-facing experience in order to meet the vision and goals of that organization through collaborative leadership and tactical execution.

Summary of Qualifications: I am a Scrum Master Certified. I am a Project Management/ Business Analyst professional possessing current, extensive information technology project planning and resource coordination experience. My education and skills are current in all aspects of project coordination and expert in coordinating multiple tasks and/or projects simultaneously. I am adept at overseeing all aspects of project system development life cycle SDLC , from concept to creating and implementing technical and operational plans and strategies, as well as running RAD and JAD sessions. I am familiar with multiple Project Management methodologies, including Agile. I am experienced running multiple projects, large, medium and small with all size teams, with all size budgets for large corporations or smaller companies. As a Business Analyst, I have experience in requirement gathering URD, BRD and technical specs , writing developing test plans, QA -automated and manual testing, and UAT documentation, testing, and data mapping. I have expert knowledge in working with cross-functional teams domestic and internationally. I have expert knowledge in scope projects, prioritizing deliverables, recommending alternative solutions and project strategies, and engaging in negotiations. I have experience with data integration and/or data warehousing projects including transitioning data from legacy systems to newer technology. My experience with web-based Windows environments includes basic understanding of Java, C , HTML, .PHP, SQL, .Net in order to participate in code reviews and participate within developer meetings.

EXPERIENCE

Confidential

Project Manager

• Pro Bono part time work for no profits.
• Develop Scope and Project deliverables for web-based application for non profit organizations within NYC.
• Document and submit customer change requests for quoting.
• Report and document defects found within software.
• Validate software changes to meet customer needs User Acceptance testing .
• Verify software works as intended End-User testing .
• Assisted development staff with development testing including integration, and regression testing.
• Investigate defects at a technical level.

Confidential

Senior Project Manager Business Analyst

• Windows Environment dealt with .PHP, HTML, SQL, C and .NET WMS and CRM systems
• Develop Scope and Project deliverables for web-based application for the steel and medical industries.
• Document and submit customer change requests for quoting.
• Report and document defects found within software.
• Validate software changes to meet customer needs User Acceptance testing .
• Verify software works as intended End-User testing .
• Assisted development staff with development testing including integration, and regression testing.
• Investigate defects at a technical level.
• Maintaining a Windows Server.
• All technical issues including hardware for customer support during implementations including Level 1-5 tech support.
• Develop comprehensive project management plans.
• Lead the planning and implementation of project.
• Facilitate the definition of project scope, goals and deliverables.
• Define project tasks and resource requirements.
• Manage project execution from start through completion and manage project resource allocation.
• Plan, coordinate and schedule project timelines and track project deliverables using appropriate tools.
• Provide direction and support to project team, provide management reporting and information dissemination and constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.

Confidential

Part time Adjunct Professor

• CGS 2167C Computer Applications, Computer Applications introduces the essential concepts necessary to make effective use of the computer. Students achieve an understanding of what a computer can do, how it works, and how it can be used to create documents using word processing and spreadsheet applications for personal and business using MS Office.
• CEN 1056 Project Development, This course prepares the student to administer and participate in effective project development. Emphasis will be on people, planning, processes, and communication. Students work in teams to define project objectives, schedule, budget, contracts and accomplish project objectives on time and on budget.

Confidential

Windows Enviornment and CRM

• Provide network/hardware or software support.
• 2nd Project: Work with third party vendor Lytec Medical software to implement EDI of Medicare Part B claim forms and then to transition all insurances so the billing department cause transmit claim forms electronically.
• Write business requirements and Project Plans for both projects.
• Develop comprehensive project management plans.
• Lead the planning and implementation of project.
• Facilitate the definition of project scope, goals and deliverables.
• Define project tasks and resource requirements.
• Plan and schedule project timelines and track project deliverables using appropriate tools.
• Provide direction and support to third party vendor as well as Dr. Bhatia.
• Present reports defining project progress, problems and solutions.
• Validate software changes to meet customer needs User Acceptance testing .
• Verify software works as intended End-User testing .
• Worked with Patient records, Office staff and all aspects of medical billing and claims reporting.
• Reviewed state contracts and guidelines to ensure requirements were met appropriately.

Confidential

Business Analyst/Project Manager

• Windows Environment transitioning customers from MS Access Database to a SQL environment For a WMS system.
• Develop a strong relationship with external customers that were assigned to you. Managed 12 clients and their software issues.
• Document and submit customer change requests for quoting.
• Report and document defects found within Ross software.
• Validate software changes to meet customer needs User Acceptance testing .
• Verify software works as intended End-User testing .
• Assisted development staff with development testing including integration, and regression testing.
• Investigate defects at a technical level.
• Using Microsoft Products.
• Develop comprehensive project management plans.
• Lead the planning and implementation of project.
• Facilitate the definition of project scope, goals and deliverables.
• Define project tasks and resource requirements.
• Manage project execution from start through completion and manage project resource allocation.
• Plan and schedule project timelines and track project deliverables using appropriate tools.
• Provide direction and support to project team, provide management reporting and information dissemination and constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.

Tampa, Florida

Software Engineer for FiOS, Contract

Windows Environment basic understanding of C , Java and XML files.

• Specialized in all Interface Functional Requirements for FiOS for an in house application called iVAPP web based app, written in C and Java .
• Team Lead for iVAPP Functional Requirements scheduled meetings and gathered business requirements for user area for FiOS Voice Release 1 through Release 5.
• Coordinate efforts between business users to ensure system changes and fixes are properly scoped and expectations meet with operational priorities and business and technological capabilities.
• Works with developers and end users to document Business and Functional Requirements for several systems Interfaces.
• Created and reviewed xsd files with development.
• Manage monthly releases document and coordinate all parties involved.
• Worked with third party vendors when needed to resolve IT related issues
• Worked with off shore developers in India, over QA testers in India.
• Using Microsoft Products.
• Created PowerPoint presentations for management meetings.

Tampa, Florida

Business Analyst

• Windows Based environments basic knowledge of SQL to run basic queries.
• Duties for each included typical BA/PM work dealing with users requirements and translating them into Business Requirements and or Technical specs for the developers to use to code.
• Participated in and facilitated RAD and JAD session.
• Familiar with waterfall and Microsoft SEM methodologies.
• Tested and then participated in User testing and User approval/sign off.
• Liaison between business and IT and between third party vendor and company to resolve software issues.
• Created PowerPoint presentations for management meetings.
• Hardware Tech Support level 1-5.
• Develop comprehensive project management plans.
• Lead the planning and implementation of project.
• Facilitate the definition of project scope, goals and deliverables.
• Define project tasks and resource requirements.
• Manage project execution from start through completion and manage project resource allocation.
• Plan and schedule project timelines and track project deliverables using appropriate tools.
• Provide direction and support to project team, provide management reporting and information dissemination and constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.