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Project Manager Consultant Resume Profile

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Chicago, IL

Career Summary

An experienced, service oriented HR/Payroll Operations and Project Management professional with excellent experience managing payroll service delivery operations and leading process improvement teams in full life cycle ERP and Time Attendance systems implementations. Successful in accomplishing organizational and client Service Level Agreements while establishing and maintaining operational systems to ensure accuracy, timeliness and exceptional customer service. Well versed in multiple HR/Payroll and Time Attendance applications with hands on experience in managing integration projects in demanding environments.

Experience:

Confidential

Project Manager Consultant

  • As a consultant supporting the CPS District Information Technology Mangers, I developed and rolled out projects to upgrade IT curricula, professional development and certification requirements for over eighty 80 teachers serving six 6 thousand students across forty 40 high schools.
  • Identified and implemented process improvement related to Early College STEM School project. Developed operational budgets required for successful delivery.
  • Participated on cross functional team as necessary to assist ECSS leadership and Industry partners in curriculum design.

Confidential

Interim Payroll Manager Functional Lead - ERP HR/Payroll Time Attendance Projects

Accomplishments

  • Successful conversion from outsource Payroll Service provider to Banner HR/Payroll by project timeline.
  • Successful implementation of Employee Self Service and TimeTech Time and Attendance system
  • Successful in-house transition of Payroll Tax Deposit compliance, Quarterly Filing and Reconciliation.
  • Successfully automated processing of paper timesheets by converting to electronic timesheets via Banner Web Time Entry and iBrowse time attendance applications

Confidential

Service Delivery Manager Payroll Operations

Accomplishments

  • Recognized by client and HRO leadership for consistently exceeding contractual SLA for Payroll Accuracy and Timeliness
  • Managed resolution of aged CRM client employee payroll issues and identified and implemented process improvements
  • Successfully implemented cross-functional process improvement for data validation.

Confidential

Implementation Consultant Payroll / Time Attendance Systems

  • Implementation Consulting - Utilizing Millennium 3 Payroll and Benefit Administration Management BAM applications, I was responsible for managing full cycle implementations.
  • Utilizing standard implementation methodology, I successfully converted over 15 companies to RSMES's single source technology platform.
  • All clients surveyed have consistently rated me as exceptional in customer satisfaction and professionalism.

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