SUMMARY

• 15 years of Project Management in Data Warehousing, Sales automation, Reporting, Financial Systems, CRMs, LAN Administration, and User training.
• 8 years of Business Analysis in Finance, Accounting, and Supply Chain management systems.
• Handled in parallel, multiple projects under multiple programs, activities baseline customer requirements, estimation, project planning, project kick - offs, execution, monitoring, controlling, and project closure activities
• Data-driven collaborative leader who develops and executes comprehensive product and program strategies; improve and optimize product development methods; and implement best practices to enhance user and customer experience
• Transformative leader, who can influence change, build talent, plan diligently and execute relentlessly. Proven track record of demonstrating technical and business leadership and delivering results
• Extensive work experience and understanding of project management life cycle (PMLC) and system development life cycle (SDLC) methodologies/frameworks: Waterfall, Agile approaches: SCRUM
• Budget, Forecasting and financial planning setting up meetings and documenting them collecting status updates across the team and collating personal assistant activities.
• Comprehensive knowledge and hands-on experience in all the phases of Software Development Life Cycle (SDLC), deep dive understanding of its various methodologies like Waterfall, Agile and Rational Unified Process (RUP)
• Conducted Requirement Gathering Sessions (RGS) and interviewed Business users and Subject Matter Experts (SMEs) through the use of different techniques like Brainstorming, Focus group, Question and Answer and shadowing
• Strong understanding of the business process reengineering, scope definition, project purpose, Interface Design Specifications, user and system requirements
• Expertise in TEMPeffective requirements gathering activities encompassing developing relationships wif business users, top management, and technical team
• Strong Data Analytic skills including the ability to develop SQL queries as needed to support data collection and reporting.
• Comprehensive knowledge of and highly applicable skills in Risk Identification, Risk Assessment, Risk Mitigation, Quantitative Risk Analysis, Preparing Risk Register and Risk Management strategies.
• Excellent written and verbal communications skills, detail oriented, customer focused, and an inherent team player.

TECHNICAL SKILLS

• Google cloud
• MS Azure
• AWS
• Salesforce.com
• Sugar CRM
• Sage Act Oracle ERP
• SAP FICO
• HCM
• MS Dynamics
• Microstrategy Analytics
• Power BI
• Zoho Reports
• SAP Crystal Reports SQL Plus
• Toad
• SQL Navigator
• MS Windows
• Word
• Excel
• Access
• Power Point
• MS Project
• Visio
• Norton Ghost
• Drive Image
• Oracle Hyperion Systems
• Flexware Accounting Systems
• Calyx Point
• Encompass360 LOS AS/400 systems

PROFESSIONAL EXPERIENCE

Confidential, Stamford CT

Project Manager

Responsibilities:

• Managed around team size of 10 through the different phases of the life cycle.
• Manage day to day client interaction, set and manage client expectations, develop lasting relationships wif client, their personal and other program stakeholders.
• Responsible for the following:
• Delivery of the projects wifin constraints (schedule, features/functionality and budget)
• Project Plans, Traceability Matrices and involved in the different phases of Project Management. development & review of functional specs, technical design documentation, coding, design reviews, code reviews, unit testing, system testing and deployment
• Handling comprehensive issue tracking process that improving communication and issue resolution
• Analyzing timely risk and resource handling for entire lifecycle of the project
• Developing and presenting timely status reports to internal management

Confidential, New Britain CT

Project Manager

Responsibilities:

• Established project management methodologies to ensure on time project delivery, enforcing budget, quality standards, and high leadership expectations using appropriate tools
• Managed day to day operations of assigned projects and gained consensus from stakeholders to ensure successful implementation
• Planned, managed and monitored technology projects from idea to roll-out
• Directed all technology initiatives and managed hardware and software vendors
• Managed mortgage technologies such as Calyx Point, Ellie Mae Encompass360
• Monitored management reports using SAP Crystal Report for all production data
• Researched, recommended and initiated tests of Accounting/Finance, Marketing, Sales and CRM systems
• Assisted wif design, simplification and standardization of various user interfaces for business groups such as realtors, property managers, loan officers, construction project managers
• Led in developing business processes by analyzing requirements and flow of work loads
• Assisted in developing curriculum, training materials, scheduling and conducting systems training, change management for loan originators, internal sales, processing and underwriting staff
• Managed over 7 million $ of project portfolio, 40+ employees and contractors

Confidential, Norwalk CT

Lead Business Analyst, BI/DSS

Responsibilities:

• Analyzed business requirements, documented alternatives and developed recommendations by gathering and understanding business processes for sales automation
• Developed curriculum, training materials, and conduct formal training on business intelligence (BI) system for 600+ sales and marketing users
• Designed and developed systems interfaces, defined technical specifications, tested all metrics
• Coordinated SAP FICO, and HR systems implementation as a Subject Matter Expert (SME)
• Managed and coordinated outsourced (IBM) help desk system for BI reports
• Managed and maintained server platforms in Windows and MicroStrategy Analytics
• Installed software packages, executed and rolled out in-house software developed
• Developed implementation plans, monitored and fine-tuned implemented solutions
• Planned, documented and executed change management activities
• Tested and validated production data to ensure performance and data integrity after ETL process
• Developed and implemented Decision Support System (DSS) reporting standards
• Designed and implemented security policies for user functions and groups in warehouse applications
• Enhanced and maintained BI intranet site for contents, materials, and presentations
• Developed and implemented processes and tools to capture and measure user support
• Established and maintained power user forums to help facilitate interaction and feedback from users
• Managed and maintained pilot projects in Data Warehouse wif user feedback and analysis
• Coordinated and maintained scheduled metadata back up

Confidential, Bethel, CT

Senior Systems Analyst

Responsibilities:

• Managed and maintained dual platform (PC/Mac) TCP/IP network including Windows servers, LAN and 12 remote locations
• Supervised data center staff, and managed day-to-day operations of in-house help desk system
• Coordinated and maintained corporate intranet for technical issues
• Administered and maintained 550 user PBX, telecom and voice mail systems
• Researched selected and coordinated telecom service (full service T1 circuits) providers
• Selected and implemented desktop/laptop standards for PC and Macintosh users and groups
• Built application servers including Lotus Domino and database servers for workgroups and user systems for special business and IT projects
• Researched, selected, and rolled out new financial and forecasting systems
• Designed, administered and maintained Domino mail system and Lotus Notes databases
• Administered FlexWare financial systems and designed reports using Crystal Report
• Administered backup and routine maintenance of servers, desktops
• Administered and maintained network multifunction printers, fax machines, scanners, and copiers
• Conducted training in end user applications, multimedia presentations, and employee orientation
• Customized, upgraded and troubleshot PC/Macintosh hardware and software

Confidential, Danbury, CT

Financial Systems Analyst

Responsibilities:

• Performed account analysis and prepared necessary adjusting entries
• Processed and downloaded financial statements to Excel and analyzed actual vs. forecast
• Input and uploaded journal entries in the ERP system from excel spreadsheet
• Generated reports from AS400 and analyzed data for errors and variances