PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

• Continually create and manage the project timeline s by identifying project dependencies and critical paths
• Identify risks associated with project changes and escalate risks to senior management and gather approval to move forward.
• Build rapport and gain commitment from key cross-functional global team members to ensure tasks are completed.
• Drive projects through all stages of development from concept to availability at local distribution centers.
• Responsible for planning, initiation and execution of strategic IT projects
• Creation of detail schedules utilizing Primavera, structuring of WBS, critical path, resource loading, and resource planning, forecasting and tracking.
• Issues and risks tracking and mitigation activities to ensure control and transparency to all key stakeholders.
• Creating, publishing and facilitating meetings to communicate project status, which includes financial and schedule performance.
• Application of SDLC / waterfall project methodologies manage the project through design, development, QA, UAT and release.
• Provide project management for medium and large scale application projects
• Manage project schedule using Primavera and provide weekly status reports to management
• Track and maintain project budgets
• Manage and track all project risks and issues using Primavera
• Facilitate weekly project team meetings onshore and offshore teams

Confidential

Senior Project Manager, Project Scheduler

• Develop and implemented Project Management Office PMO in accordance with the PMI Framework for the Information Technology Department
• Develop consistent project management processes, schedules, templates and forms.
• Develop PMO Policies and Procedures
• Implemented Microsoft Enterprise Project Management System Project Server 2010 and Windows SharePoint Services .
• Provided System Administration and Customization for Project Server 2010.
• Provided End-user training on PMO processes and project management tools, Project Professional 2010, Project Server 2010, and SharePoint Services.
• Develop and configure SharePoint Services, creating document libraries, lists, workspace templates, Issues and Risks templates.
• Define custom fields for projects, resources and tasks within Project Server.
• Develop portfolio dash board views in Project Server for Executive Management.
• Provide scheduling and cost reports for executive management.
• Coached and mentor Project Leads.
• Acting Program Manager for all IT projects within IT.
• Provide project management for large scale financial application Hyperion implementation

Confidential

Senior Project Manager

• Provide project management for medium and large scale financial application projects
• Manage project schedule using Clarity and Open Workbench and provide weekly status reports to management
• Track and maintain project budget
• Manage and track all project risks and issues using Clarity and Open Workbench
• Facilitate weekly project team meetings onshore and offshore teams

Confidential

Senior Project Manager

• Provide project management for large scale implementation/deployment of Maximo 6.2, 7.2, Service Catalog, and Configuration Management CMDB
• Manage project schedule and provide weekly status reports to management
• Track and maintain project budget
• Manage and track all project risks and issues
• Manage User Acceptance Testing UAT and end user training
• Work directly with customer to ensure all elements in SOW are covered in the project plan and executed

Confidential

Program Manager, Senior Project Manager, Project Scheduler

• Developed and implemented Project Management Office PMO in accordance with PMI methodology for the Information Technology Division within the District PMO project budgets totaling more than 300 million dollars annually .
• Development of consistent project management processes, schedules, templates and forms.
• Developed policies and procedures for Document Control and Quality Assurance for the Project Management Office.
• Implemented Microsoft Enterprise Project Management System EPM utilizing Project Server 2003, Project Web Access, SQL and Windows SharePoint Services.
• Provided System Administration and Customization for Project Server 2003 / 2007 and Server Farms.
• Provided End-user training on PMO processes and project management tools, Project Professional, Project Server 2003, 2007, and SharePoint Services.
• Developed project files in Microsoft Project 2003 for PMO Project Managers and imported project data into MS Project Server and SharePoint.
• Developed and configured SharePoint Services creating document libraries, lists, workspace templates, Issues and Risks templates.
• Define custom fields for projects, resources and tasks within Project Server.
• Developed portfolio dash board views in Project Server for Executive Management.
• Provided scheduling and cost reports for executive management.
• Coached and mentored Project Managers.
• Acting Program Manager for IT projects within the PMO.
• Upgraded MS Project Server 2003 to MS Project Server 2007, SQL and MOSS.
• Developed project files in Microsoft Project 2007 for PMO Project Managers and imported project data into MS Project Server and SharePoint.

Confidential

Senior System Engineer, Project Manager, MAXIMO System Engineer

• Project Manager for MAXIMO 4.03 to 4.1.1 upgrade, integration and rollout.
• Implemented basic PMI project methodologies covering the five project knowledge groups initiating, planning, executing, controlling, and closing .
• System Administrator for MAXIMO 4.1.1 on a Windows 2000 O/S platform running Oracle 8.1.7.
• Ensured integration between MAXIMO and the Air Force's financial legacy application.
• Provided long term strategic system planning e-commerce .
• Provided business process and work flow analysis in support of implementation and system objectives.
• Reviewed and modify current system standards that facilitated the long-term strategic plan.
• Implemented MAXIMO Work Flow and Mobile MAXIMO Hand Held Units.
• Implemented and provided user training and support for the MAXIMO Mobile Hand Held Units
• Created custom screens to fit business needs and improve productivity.
• Developed policies and procedures to maintain and support the MAXIMO system.
• Provided training and technical support to end users on specific functionality of MAXIMO generated reports using Crystal Report Writer
• Provided project management and technical leadership for large-scale rollout of Windows 2000 Advance Server, and Active directory three servers staff of five 1000 plus users .
• Assisted in developing server and desktop support strategies.
• Developed information systems policies and procedures.
• Maintained and supported NT server-farm NT 4.0 and Windows 2000 .
• Provided infrastructure support.

Confidential

Project Manager IT Consultant

• Provided project management and technical leadership for rollout of Microsoft Office 2000, Windows NT
• 2000 Advance Server, and Active directory.
• Developed server and desktop support strategies.
• Developed information systems policies and procedures.
• Provide systems application integration.
• Provided technical support for NT servers.
• Researched HIPPA requirements to provide comprehensive analysis for future clients.

Confidential

Vice President

• Accountable for all aspects of information systems, customer support, network operations, facilities and network center operations including planning, deployment, and managing infrastructure of internet-based business. Responsibilities included:
• Rapid deployment maintenance of distributed NT/UNIX server-based network.
• Procurement and management of telecommunication links ATM, Frame Relay, TI, and T3 lines and equipment.
• Network management of routers and switches utilizing OSPF and BGP protocols.
• Data Center management, monitoring, disaster recovery and change control.
• Operation of highly effective customer support and billing system.
• Disaster recovery, policies, and procedures for the entire infrastructure.
• Asset management of hardware and software, as well as contract negotiations.
• Infrastructure Analysis and design.

Principal Responsibilities and Deliverables:

• Managing a 10,000,000 operating budget and supervising a staff of 25.
• Leading UNIX SUN computers and NT system engineers, network administrators, security administrators, help desk and production support groups.
• Developing requirements for new Data Center facility i.e., electrical, air, server racks, plenum cabling .
• Procurement, management, and support of primary and secondary telecommunication lines, T1, T3, 56k and Cisco routers and switches.
• Overseeing the 24x7 operation of the Data Center, that comprised non-stop, proactive monitoring and first-level support of network infrastructure. Accountable for all system delivery issues, from identification and root cause analysis to resolution.
• Organizing processes, systems management, and staffing for the efficient and effective operations of the Data Center housing two E10ks running Oracle HA OPS cluster configurations, two E6500s in an Oracle cluster, 40 E4500s, and 60 NT Web servers.

Confidential

Project Manager

Reported directly to the Vice President of Information Services and assumed a number of responsibilities, including:

Y2k Sr. Project Manager

• Developed a project plan for the Year 2000 remediation of all TVN Enterprise's core business items. Managed all aspects of the Year 2000 readiness project. Submitted reports to senior management and prepared recommendations for the remediation of any core items.

Senior Project Manager

• Managed from start to completion the installation, configuration and implementation of the Billing and Customer Service application which included the installation, configuration, and testing of the Confidential system running Oracle and Solaris, the A3500 disk array and the Billing and Customer Service application. Identified technical support requirements and ensured they were met prior to production rollout. Managed various cross-functional teams representing various businesses that were involved in the project SUN, Portal and Intel .

Technical Services Manager

• Developed the staff and Operational Infrastructure of the technical services department, including strategic planning and staff management roles. Developed network data backup strategy and disaster recovery plan. Supervised and directed the design, implementation and maintenance of Company LAN and WAN Infrastructure to support network servers, e-mail Exchange 5.5 , WAN connectivity, remote access, security and firewall. Provided upper management with Infrastructure diagrams. Performed various supervisory and management functions in carrying out this role. Implemented Help Desk software and procedures. Develop and implement asset management strategy including inventory control. Developed and implemented disaster recovery plans. Developed inventory control system and problem management processes. Helped select, coordinate and manage outside technical contractors, consultants, and/or vendor organizations to ensure timeliness of deliverables, and that quality standards and documentation were developed and followed for all IT/IS functions. Implemented cost-saving programs and strategic plans to maximize the benefits of capital and manpower expenditures.

Confidential

System Administrator Lasting Solutions

• Y2K remediation for network servers and desktops systems
• Product evaluation for Microsoft NT environment
• Novell 3.12 to NT4.0 migration
• NT Server 4.0 and Exchange 5.5 Administration
• Data backups and disaster recovery of data center
• Setup, configured, and supported ISDN with MS Proxy Server

Confidential

Project Manager

• Developed aggressive project plan for Microsoft Exchange rollout.
• Designed hardware platform to run Exchange Application.
• Coordinated procurement of equipment and resources.
• Install and configure NT 4.0 Enterprise Edition on Compaq 550R servers Microsoft Cluster Server with fiber array and Microsoft Exchange 5.5 in clustered environment.
• Developed architectural diagrams.

Confidential

Sr. Project Manager and LAN/WAN Administrator

• As project manager for YMCA Metropolitan Enterprise NT 4.0 WAN Infrastructure Architecture and implementation, was responsible for:
• Microsoft NT 4.0 server installation and configuration on 27 HP Net servers.
• Managed technical resources for physical audits for hardware and software inventory.
• Provided infrastructure planning diagrams using Visio.
• Planned, scheduled, and managed data cabling for 27 YMCA branches.
• Installed 3COM hubs and 100 MB switches for 27 YMCA branches.
• Managed Win 95 upgrades and configuration on client computers at all branches.
• Managed Microsoft Exchange Server 5.5 and Ms Outlook client installations and configurations.
• Managed a 250,000 WAN project budget.
• Developed a disaster recovery plan for data center and external branches.
• Provided WAN documentation and network drawings and remote access capabilities.

Confidential

Project Manager, Desktop Services Manager, Senior LAN Administrator

Responsible for the overall delivery of desktop computing and systems management of network services and IS projects.

Responsibilities included:

• Supervision of technical staff and third-party resources devoted to the delivery of desktop services.
• Development and recommendation of short- and long-range plans, as well as strategies for the network infrastructure and environment i.e., the operating systems, management tools, protocols, design, etc. .
• Documentation of network infrastructure presented as Visio diagrams .
• Development and maintenance of procedures for data center, network operations, and desktop support services. Also, installation, configuration, and maintenance of hardware and software associated with the network i.e., routers, personal computers, printers, etc. .
• Implementation of inventory control system for all software and hardware.
• Project management for the development and implementation of a disaster recovery plan for the data center.
• Project management for the implementation of a Problem Management and Company Help Desk system and a change management improvement process.
• Installation and management of three Novell file servers version 3.12 , five Windows NT file servers version 3.51 , MS Mail Administrator for two post offices managing over 500 mail accounts , data backups, and LAN virus protection.