Senior Technical Project Manager Resume Profile
Alpharetta, GA
Personal Statement:
Experienced cross functional project manager, considers opportunities in a Program, Project or Delivery Management roles. International project management experience, spanning Americas, Europe, Asia and Africa. Drives to succeed through project leadership, stakeholder relationship management, and technical excellence. Career development goal to manage PMO or delivery organization.
Experience:
Confidential
Enterprise Data Program Manager
- Delivery of Confidential BIProgram spanning Confidential.
- Plans and executes Data Warehouse projects which integrate data from over 20 global subsidiaries and HQ functions.
- Directly manages Enterprise Data delivery and support team including development, data modeling, business analysis and quality assurance resources, technologies including Windows Server, SharePoint, MSSQL, SSIS, SSRS, SSAS.
- Allocates and manages project tasks across FINCA Information Services and other functions.
- Contributes to development, communication and execution of Enterprise Data Strategy.
- Leads Data Governance program, including coordination with HQ Business functions, Regions and Subsidiaries on data definition, data protection and data quality.
- Manages support of 12 servers and hosted BI platform, including FINCA Insights SharePoint based portal.
- Manages relationships with stakeholders across Operations, Finance and Marketing, and identifies their data integration and reporting requirements, with subject areas spanning Clients, Banking, Finance and Social performance.
- Architected Enterprise Data PMO, including Governance Framework, Requests Process, tailored BI SDLC, Change Management and Support processes.
- Developed 5 year program roadmap and budget.
- Planned Master Data Management approach, including identification of globally accepted sources, internal external.
- Presents to all levels up to C Level Steering Committee.
- Orion System Integrators
Confidential
Senior Technical Project Manager Contract
- Delivery of projects across Business Intelligence, Back Office, Store Systems and Infrastructure portfolios.
- Management of multiple projects and delivery of solutions using Microsoft Business Intelligence technologies, including SSIS and SSRS.
- Achieved efficiencies and cost savings by migrating stores to Telecom services and billing aggregator.
- Delivery of Learning Management System enhancements including automated updates and single sign-on.
- Scoping of Credit Systems integration including infrastructure and data integration requirements.
- Improved oversight and control around multiple small projects utilizing Microsoft Project Server and SharePoint.
- Discussed requirements and presented status up to Client's C Level.
Confidential
Principal Project Manager
- Delivery of solutions across Retail Enterprise Systems portfolios, addressing goals of Product Development, Marketing, Financial Planning Risk Management managing project delivery, SDLC and leading project team.
- Successful delivery of projects for Sales and Marketing, Customer Service, Product Management and Retail Ops.
- Leads project teams across full SDLC, including waterfall and agile delivery.
- Delivered key functionality across Brokerage and Banking channels including etrade.com website, desktop applications, and the flagship Etrade Pro and Mobile Pro applications.
- Managed rapid time to market projects, including response to mobile platform introduction, iPhone, Android Windows.
- Internationalization of data warehouse addressing needs of Marketing, Financial Reporting, centralized and local country reporting, spanning US, Europe and Asia.
- PMO Principal, responsibilities includingProject Management process maturity, tools implementation, and Business Intelligence Portfolio.
- Improving delivery and operational efficiencies, having overall responsibility for delivering new Data Warehouse platform and migration of existing capabilities.
- Delivered high urgency projects to support management and regulatory requirements for new product launches.
- Improved senior management visibility of portfolio status by improving communication, and integrated management of project scope, timeline, budget and risks.
- Participated in vendor selection and SOW negotiation for key initiatives.
Confidential
Project Manager
- Management of multiple projects and customer relationships, in a time of aggressive change for the Bank, driven by government regulation, strategic technology process innovation, and merger activity:
- Managed all facets of projects including the business case, risk, quality and changes to successfully deliver solutions across Enterprise Risk Organization up to 10M.
- Delivered solutions hosted on Solaris OS, IBM WebSphere, InfoServer and Cognos.
- Delivered Data Warehouse project providing Credit Data Analytics solution for Commercial Line of Business.
- Improved effectiveness and efficiency of the bank's Sarbanes Oxley compliance activities through successful delivery of a Financial Reporting Risk Management solution.
- Increased readiness for Basel II compliance through delivery of applications supporting Economic Capital estimation.
- Improved management of operational risk through delivery of Risk Assessment Certification processes and systems.
- Participated in vendor selections and contract reviews.
- Complied with Project Governance and presented changes to Governance board for approval.
- Piloted and successfully adopted new project delivery and governance processes as part of Enterprise PMO revamp.
Confidential
Consultant
- Senior Business Analyst charged with successful migration from Anthem Sales and Commissions processes to new Confidential corporate system.
- Managed relationship with Membership and Broker Administration stakeholders.
- Facilitated transition to new commissions system, identifying system and migration requirements.
- Led business modeling for HMO, PPO, Group and Individual broker commission processes.
- Managed verification of Online Broker System Membership system changes.
Confidential
Consultant
- Project Manager for Enterprise IT cost saving initiatives, including server consolidation and bulk buy programs, enabling increasedVerizon Wireless program investment:
- Managed schedule, budget, relationships and cost savings across nine application portfolio projects.
- Exceeded 9.8M savings target through cost avoidance associated with harvesting unused server capacity.
- Achieved 1220 server OS / Network builds in 3 months, through coordination of build process.
- Liaison with Program Office and provision of executive reports.
Confidential
Consultant
- Senior Business Analyst responsible for administrative efficiencies through empowerment of subscribers to manage enrollment and maintenance online:
- Scope, change and risk management for Confidential Empower project.
- Identified development integration opportunities by modeling Enrollment and Subscriber Maintenance processes.
- Managed relationship with Membership and Billing department and product owners.
- Led development of prototypes and Use Cases for subscriber, benefit administrator and internal user applications.
Confidential
Consultant
- Senior Business Analyst role in Confidential goal to develop e-publishing capability:
- Managed relationship Editorial and Marketing stakeholders.
- Increased revenue opportunity through repurposing of content and development of new distribution models.
- Acquired business requirements for community web portal, content management, e-product bundling and sales, and interfaces with the existing e-commerce platform.
- Assessment of additional vendor components for Courseware and other integral applications.
Confidential
Project Manager
- Project Manager responsible management of scope, schedule, costs, risk and communications on multiple projects:
- Halved Shaw Industries 'time to revenue' cycle from 26 weeks to 13 weeks through delivery of process automation.
- Extended Bloodhound Software's relationship with clients through development of 'Case Administration Workbench' system, a Healthcare Insurance fraud investigation solution.
- Management of development center resources during re-org and contributor to US Strategic Delivery Unit strategy.
- Enhanced EAI practice credibility through vendor relationships, proposal development, POC.
- Led Software Modeling Competency effort, including team mentoring in RUP and UML.
- Increased solution capability through development of CRM solution framework.
Confidential
Consultant, Regional Technical Project Manager
- Led three Y2K programs for South Region: Central Remediation, Field Remediation and COTS common off the shelf :
- Responsible for allocating 70 assets to projects, scheduling and resourcing, and managing remediation process.
- Coordinated contribution of central remediation team, field remediation teams, vendors, corporate IT and other participants in the Y2K effort.
- Communicated closely with PMO, business owners and end users/testers to address concerns, manage expectations, facilitate the process and ensure implementation of Confidential policy.
- Developed business continuity plans for Customer Communication and Equipment Activation processes.
Confidential
Consultant
- Technical Project Lead on Confidential Program:
- Identified critical manufacturing business processes, assessed impact of business process failure planned contingency.
- Assessed year 2000 capability of supporting computing systems, applications and network infrastructure.
- Contributing author to risk mitigation strategy detailing systems to be renovated, replaced, validated or retired.
- Author of test plans and development plans for manufacturing control applications.
- Worked closely with PMO to improve methodology and project management templates. Responsible managing scope, schedule, resources, costs and risk across all program partners.
Confidential
Project Manager and Specialist Consultant
- R D Project Manager for 'Model Based Industrial Training' R D program for Scottish Nuclear and 3 partner organizations:
- Responsible managing scope, schedule, resources, costs and risk across all program partners.
- Led development of demonstrator system utilizing early Internet technologies.
- Led assessment and selection of Internet technologies, protocols and tools.
- Contributed to market research, including review of competitor systems and interview of potential customers.
- Presented papers at 1996 Symposium on Intelligent Systems Integration, 1996 Expert Systems Conference and 1997 Knowledge Discovery and Data Mining Conference.
- Y2K Consultant responsible for continuity of critical power generation business processes and process control systems:
- Modeled power station operational processes and supporting processes, and developed contingency processes.
- Assessed manpower, revenue, safety and regulatory impact of business process or process control failure.
- Authored assessment reports for 30 mission critical systems.
- Increased program value by identifying systems which could be affected by Confidential.
Confidential
Design Engineer
- Senior Engineer working on command and control systems for Confidential:
- Experience developing capital expenditure justifications.
- Developed statements of work for vendor solicitation, assessing proposals, influencing selection and tracking delivery.
- Experience included system analysis, electronic design, software development, and diagnostics investigations.