PROJECT MANAGER Resume Profile Owings Mill, MD - Hire IT People

PROJECT MANAGER

Transforming Operations Maximizing Profits Creating Customized Solutions
Experienced project manager offering 8 years of success managing complex IT projects combined fifteen years of consulting, operations strategic management experience and ITIL certified.
Business strategist plan and manage multi-million dollar projectsaligning business goals with technology solutions to drive process improvements, exceed customer expectations and deliver bottom-line profits.
Excellent communicator leverage technical, business and financial acumen to communicate effectively with client executives, internal/external resources and project sponsors stakeholders.
Adept in agile and waterfall project management methodologies able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Core Competencies:

Project Management:

Strategic Planning
Risk Change Management
Systems Migrations
Enterprisewide Implementations

IT Project Lifecycle:

Business Analysis
Business IT Planning
Project Scheduling
Testing/QA/Rollout/Support

Value-Added Leadership:

Cross-Functional Supervision
Team Building Mentoring
Vendor Management
Client Relations Presentation

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Contracted to manage all phases ofan enterprise-wide multi-phased malicious email link defense software installation impacting 7500globally dispersed users.Lead testing, validation and release of software package. Lead daily stand up meetings and present weekly project status to executive committee. Measure, monitor and report key project metrics to the business. Provide third-party vendor risk assessment and security reviews. Perform gap analysis of the IT Security Policy Framework between ISO/IEC 27001:2005 to 27001:2013 and map ISO/IEC 27001:2013 - NIST SP-800 Security Controls.
Delivered the email defense tool project two weeks ahead of schedule, on budget and to universal acclaim.
Achieved 14 defect-free live releases through careful planning, testing and QA efforts resulting in zero impact to all 7500 users including, the VIP groups Investment Trading .
Designed and implemented a Metric Dashboard in excel and presented at the executive committee's quarterly meetings to highlight the business unit's efficiencies.

Confidential

IT Project Manager

Contracted to provide project management for the design and installation of a new scalable and secure Windows Server 2012R2 based network, migrate 24 TB of data housed on multiple servers and merge disparate mix of Windows and Apple systems for 15 users. Conduct a formal risk assessment and threat modeling to design and implement a comprehensive corporate IT security strategy using industry best practices.

Completed projects six weeks ahead of schedule, as much as 125K under budget and with client's acclaim.
Achieved seamless migrations and integration transparent to client accomplished with zero unscheduled downtime.
Deliveredproject infullPCI DSScompliance resulting in 100 pass rate ofclient's top accounts' data security audits.

Confidential

Recruited to direct company's strategic business planning, manage and grow key client relationships and re-organize sales, operations and finance. Identify client problems early, improve responsiveness and provide profitable solutions to customers' challenges. Measure and monitor KPI's against account contracts. Full P L authority of 5M, lead full time staff of 15 and part-time staff of 7.

Produced 29 profit on total revenue of 2.82Mby retaining and resigning three strategic accounts with developing customized solutions to address complex customer requirements.
Increased customer satisfaction ratings 74 resulting in 36 revenueincrease Q4FY11 Q3FY12.
Realized payroll savings of 843 per day by improving processing rate by 50 minutes per day.
Improved financial forecasting accuracy 99 by designing and implementing the use of a custom Excel Operating Assumptions, Sales Pipeline BE model.

Confidential

Program Manager

Selected to spearhead and act as direct client liaison of a Counterfeit Mitigation program budgeted at 2.13M annually for a high-profile mil-aerospace client. Assemble, monitor, lead and assign project tasks for a cross functional matrix team of 15 technical and non-technical resources throughout each project's lifecycles. Prepare SLA defining all fees andservices. Managed project technical specifications, testing/validation/release and shipment dates with technical teams. Obtain final acceptance of projects transfer ownership of deliverables to client and prepare paperwork for final billing. Presentmonthly program reports to executive sponsor stakeholders.

Delivered two year Mission Critical project on schedule and foreign Air Force project 2 months ahead of deadline, on budget and within full scope using Agile methodology.
Achieved supplier scorecard of an A 100 pass rate on annual performance auditFY08 FY11 by developing initiating internal process improvements, reducing defect rates to

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Project Manager Resume Profile

Owings Mill, MD

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