PROFILE

With extensive data center experience in the Financial and IT Service Provider Industries gained working at JPMorgan and Computer Sciences Corporation, has 20 years of experience in Project Management, Application Development, Technical Support, System Integrations, Data and Infrastructure Migrations, and providing Storage Management and Automation as a Service Offering. A PMI member working towards PMP certification, looking for a company that strives to provide excellent service for their customer, seeking a senior management role there.

DEGREES AND CERTIFICATIONS

EMPLOYMENT HISTORY

Confidential

Project Manager

Project Manager for SunGard Availability Services Hardware Asset Management program under direction of the PMO identifying assets, circuits, IP addresses, and ports from Service Center previously dedicated to customers that have departed their data centers. Research Enterprise Data Warehouse EDW to identify expired contract schedules, and control project tasks for technology teams via Service Now. Monitor and report savings achieved by program.

Confidential

Project Manager

Project Manager for the Corporate and Investment Bank organization in JPMorgan Chase facilitating and reporting the adoption of centrally managed Account, Common, Financial Instruments, and Pricing Reference Data by applications with upstream and downstream dependencies via Message Bus and Request Response delivery. Manage remediation efforts matching system requirements with the collection and distribution of vendor data. Regularly groom JIRA request priorities by taking into account the business impact, regulatory requirements, and complexity to have them moved from the Backlog to the upcoming Agile Sprints. Maintain SharePoint lists and data bases to compile and distribute management reporting and assignment notifications.

Confidential

• Project Manager of CSC's Global Web Hosting GWH in North America requiring cross platform implementations and UAT of the integration of various vendor products to create a unique high end turnkey service offering. Maintain detailed Waterfall project plan in MS Project and collected data from Time Entry and Accounts Payable systems to monitor and report budget variances and facilitate summary and entry into Confidential Project Management Dashboard. Conducted daily service review of activities and issues. Assumed Availability Manager role and continued to launch new products for Confidential developing a proprietary storage management system ESS to capture tape backup and SAN disk storage allocations to compute costs and streamline customer billing for servers in all data centers in NY and Delaware.
• Project manager in CSC's Six Sigma efforts to consolidate and integrate JPMorgan data center backup and storage operations with DuPont and other high accounts in CSC's efforts to establish the Pinnacle Alliance service offering leveraging expertise of its staff and managing to cost constraints to make the offering profitable for CSC while reducing overall cost to its customers. Provided technical support for system consolidations and migrations from JPMorgan data centers within downtown NY and to Delaware. To address customer complaints that servers could not be recovered, introduced a system DPQM for CSC's Global Infrastructure Services to address missed backups for servers and identify recovery dates and estimated time to recover for every server. The system tracks the daily backup status of 70,000 managed servers across all CSC data centers. Expanded this system to also provide data centers with a means to centrally report the outages, manage System Recovery Teams efforts, and host Root Cause Analysis assessments and actions. To improve internal reporting, addressed the integration of legacy Lotus Notes based systems for Change Management into new web based reporting and notification systems.
• To address crippling data center outages, created Data Center Quality Management DCQM on VM Servers that tracked capital improvement projects against their budgets for data center power, cooling, air conditioning, and forecasted capacities based on anticipated load changes. Responsible for recognizing and communicating all changes and corrective actions impacting the infrastructure and the data center environments. Created a Score Card for CSC's Corporate Critical Environments to measure and report risk of their data centers via on-line survey self-assessments. Addressed problems with inconsistent escalations of data center outages by developing an escalation notification application in DCQM to send mobile phone text alerts and emails based on job responsibilities and opt-in selections. .

Confidential

Brought in to address audit issues, and created call tracking and LAN inventory applications that ensured audit compliance, account administration, technical support, and problem management were efficiently executed. With the goal of uninterrupted service, planned and managed workstation and server upgrades and office relocations for the division directing LAN Administrators and User Support Staff supporting the 450 desk tops. Maintained a high desk top to support personnel ratio by implementing automated software installation utilities to manage the roll out of applications to the desktop. Architected the integration of systems such as ODBC-based applications to a DB2 Source via MDI Gateways for Treasury users so they could overcome limitations of their current system without switching products or contracting consultants.

Confidential

As part of the systems team supporting accounts with foreign currency holdings, developed intra-day security pricing application requiring Reuters data feeds by creating a multi-platform job scheduling application to trigger processes based on mutual dependencies reducing subscription fees and improving on reporting. Provided client portfolio performance system tracking portfolios against their targets by creating data import/export applications to supply clients with daily account positions and transactions while accounts remained on legacy system RIBS unable to meet those demands.

Confidential

Brought in to address audit issues, and directed the EDP department staff in the daily operation of helpdesk support, ID administration, application development, and nightly processing. Managed the upgrade of accounting system, the installation of a new custody system, and the network upgrade projects to replace terminals with PCs for all users. Developed procedures, controls, and disaster recovery plans for small data center which were put to the test by Hurricane Andrew.

Confidential

• Programmed extract and import utilities to allow JPM's Palm Beach's First Florida processing to be brought into IOmniTrust IBM mainframe application.
• Managed a department providing application and LAN support to a 150 person user base as they prepared to move to new OmniTrust system. Delaware contact for implementation of an AS/400 Synon system to replace their RIBS system managing their foreign currency accounts.

Confidential

• Project Manager using Method One Framework for the data center migrations of Toronto, Miami, Los Angeles and New York Hewlett-Packard Global Exposure System, Int'l Letters of Credit, HRS , NCR Edge Act , and Tandem Money Transfer systems into the central corporate data center, and assumed responsibility for their technical and operational support.
• Worked with London and Copenhagen developers to address audit issues with HP-based system by integrating VESoft Security/3000 into applications to establish IBM RACF-like controls.
• Reduced staffing and equipment required by implementing OCS Job Control and Job Rescue vendor solutions to consolidate systems, and integrated the operation of the mid-range systems into the data center's IBM mainframe print distribution, tape management and alerting systems.

Confidential

• Developed telex and loan accounting applications ALMS and LARS to support loan syndication activities. The systems eliminated redundant typing activities, spread sheet computations, and audit issues around record retention by main streaming the entry, processing, and telex transmissions from one system.
• Coordinated the activities and test plans of corporate developers based in New York and Operations in Delaware for Euro-currency Treasury applications ECAP and ABS .