Summary of Qualifications

Adelaide has more than 16 years of experience in Information Technology with a focus on enterprise custom application development and administration, implementation and maintenance, implementation and administration, systems integration, IT Project Management, Software Development, Database Development and Administration and System Development Life Cycle SDLC . She has an in-depth understanding and experience with in both Client/Server and web application development environments.

Technical Skills

• Database Management Systems: design, development, implementation and administration on Oracle, DB2, MS SQL Server, MS Access, MySQL, Infomatica and other proprietary Database management Systems, PL/SQL, Transact SQL, ETL, CMDB
• Client Server/Web Application Development Tools: JavaScript, Visual Basic, Visual Basic .NET, ASP.NET, XML, HTML, Visual FoxPro, ASAP, SharePoint Designer, Crystal Reports, SSIS, SSRS, Shell Scripting, JCL, CLIST, COZYROC, Oracle Forms and Reports, PVCS Version Control Manager
• ERP systems and tools including Oracle Financials, PeopleSoft, Microsoft Dynamics, COZYROC, Remedy BMC, FrontRange ITSM, Microsoft Retail Management System, Business Intelligence/OLAP tools, other special purpose and custom systems.

Core Competencies

• IT Project Management
• Systems Development Life Cycle
• Requirements Management
• Multi-Platform Integration
• Service Oriented Architecture SOA
• Client Server/ Web Application software development
• Database design, development management
• Enterprise Resource Systems Implementation
• Enterprise report development
• IT Audit and Controls/Application security
• Advanced Analytics/ Business Intelligence
• Requirements Management
• Process Improvement
• Service Oriented Architecture
• Configuration Management
• Systems Integration
• IT Budgeting

Professional Experience:

Project Management/Application Support

My role involved Project Management and Implementation, Provided vision, strategic direction, development for DW, ETL and reporting applications. Worked directly with departments for all data and information needs. Develops process and technology infrastructure requirements. Managed complex ETL and Data warehousing projects. Collects, analyzes and refines systems requirements. Wrote and debugged scripts as well as design user interfaces and works with customers to test reports. Assured software and systems quality and functionality. Ensured the installation, maintenance and porting of systems application software and approval of appropriate testing of new or modified systems software. Directed the design and implementation of customized system software in support of ETL and Data Warehouse operations. Write and maintain program documentation.

Confidential

Small Business Administration

My role involved transitioning product stack over from Oracle to MS SQL Server which required in-depth understanding and proficiency in the following: Review of SOW, Project management and Implementation and Scheduling, assisted with design of System, data integration and migrations, SQL/PLSQL, TSQL, SSIS, COZYROC, SharePoint, SSRS, CRM, Entity Design, Replication, ETL development, SOW, requirements gathering and documentation development, Functional/Unit Testing. As well as liaise with other departments to resolve issues. Designed and developed system using System Architecture Design, developed and designed integration functions for enterprise applications. Managed contents on SharePoint Managed SharePoint Applications.

Confidential

Archer Systems Database Administrator/Program Manager

Responsibilities included managing Software Assets, Incident, Knowledge, Configuration Management Database and providing an efficient data analysis and reports service to the business. Detailed services included: data integrity, maintaining the Asset Incident and Knowledge Management systems and carrying out statistical analysis. Meeting with Clients and responding to clients request via Remedy ticketing system utilizing the following skills: SQL/PLSQL, VB.NET, SQL Server 2008, ETL, SSIS, SSAS,SSRS, Backup and Recovery, Replication and detail requirement gathering

Senior Database Administrator/Program Lead

Confidential

My role involved ITIL implementation and service delivery of Asset and incident management and maintaining live services in line with agreed SLAs. I took a leading role within Database Administration, and pro-actively monitored SQL Server 2008. Managed and administered contents and configuration of SharePoint Server. Designed , ETL, SSIS, SSRS reports as well as performed data analysis using MS Excel. Managed and administered all Software patches to the server.My role involved ITIL implementations of Remedy BMC CMDB. Included in my role was: managing and maintaining all database activities and reporting for all towers. This included administering the Configurations Management Databases: CMDB Hardware Asset Inventory and Software License information, Incident, Change, Release and Knowledge Management databases for a user community of more than 7000 users. Skills used included: SQL/PLSQL scripts, Oracle 10g and SQL Server 2000/2005/2008, T SQL, Profiling on SharePoint Server 2007, Change/Release Management and ITSM Process Automation, Crystal Reports, data analysis, Unit/Functional testing and responding to user request for data. Liaise with other department to help resolve issues.

SharePoint Administrator

As a SharePoint Administrator, my responsibilities included: Project Scope and requirements gathering, Project Management, configure and design SharePoint environments, database design and development, development and management of contents on SharePoint sites as well as reports development using SSRS.

Database Programmer/Administrator

I utilized ITIL best practices in the implementation of the Microsoft technology stack SQL, VBA, SQL Server and Crystal Reports to solve real world business problems. I created critical IT systems which was developed in-house using cutting edge technologies. I worked across the full stack, including architecture and design. Writing SQL was an integral, Managing Schedule and implementing project plan, liaise with other departments, performed ETL was an integral part of my role.