TECHNOLOGY: IBM, HP, DELL, laptops and MAC, Network equipment Firewalls, Switches, Router, Cisco and SonicWALL. Windows 2000/XP/7,8 Novell Client, Windows 2008 Active Directory, Unix, Solaris, Linux, Office Pro 2000/XP/ 2003/2007/2010, SharePoint, SCCM, MDT, VMware, Server Client TCP/IP, DHCP, DNS,VPN, Blackberry.

EXPERIENCE:

Confidential

Desktop Engineer Lead

• Created a testing environment for Windows 7 and tracked user testing, installed custom applications for testing and troubleshooting. Maintained systems documentation for testing and validation.
• Diagnosed and resolved desktop, server, and network problems related to security, connectivity, management and monitoring. Troubleshot problems related to desktop and laptop imaging.
• Manage users and groups in the Active Directory environment, networked printers and printer server issues, and proactively monitor systems and servers.
• Provided Level - 2 and Level-3 technical support for desktops, laptops, and peripherals.
• Designed, maintained VMware ESX Server 4.0 infrastructure supporting consolidation of physical servers into

Confidential

Project Engineer

• Managed Third Party applications assessment, remediation, testing and deployment on Windows 7.
• Identifying appropriate resource needs to develop and execute project plans, and assign individual team members with responsibilities.
• Responsible for troubleshooting client issues, and evaluating new technologies related to end-user computing.
• Maintain relationships with business owners, communicating project status, analysis, design development and implementation.
• Create and maintain appropriate documentations for the Project in Scope for completion before established date.
• Responsible for creating documentation for Zero-Touch deployments and the reimaging process.
• Created winows7 imaging process and tracked user testing and installed custom applications for testing and troubleshooting.

Senior System Engineer

• Developed project plans and policies to initiate planning, execution and control.
• Responsible for identifying appropriate resource needs to develop and execute project plans, and assign individual team members with responsibilities.
• Created test environment and implemented PRTG network monitoring tool.
• Worked on Windows 2008 servers performed periodical maintains and firmware updates.
• Performed daily duties as a system engineer, administration and network support. Created and monitored daily backups.
• Initiated project migrations from Windows XP to the Windows 7 systems on various platforms and locations.
• Created winows7 imaging process and tracked user testing and installed custom applications for testing and troubleshooting.
• Created documentation and instructions on Windows 7 imaging process

Windows 7 Enterprise Architect

• Created a testing environment with Windows 7 and XP SP3 IE7, 8 and tracked user testing and installed custom applications for testing and troubleshooting.
• Completed CFI Custom Factory Integration Windows 7 image for Dell Image Direct project.
• Migrated user files and settings from Windows XP to Windows 7 using tools.
• Developing and implementing, all technical components required for existing infrastructure to support Enterprise deployment of Windows 7 Enterprise Desktop including AD, Group Policy, and KMS Server.
• Responsible for creating documentation for Zero-Touch deployments and the reimaging process.

Project Engineer

• Completed and staged the production systems according to the order specifications, including racking-and stacking, hardware and software installation, systems configuration for production environment, and acceptance testing of all components. Managing over 100 builds of production systems with different configurations.
• Executed several demo builds that lead to major sales opportunities. Responsible to act as the single point of contact between Engineering, Marketing, Sales and Integration for new products, software changes including testing, and new information dissemination. Worked and managed with engineering on process development, and product customization including 3rd party integrations with the products.
• Various applications were tested for evaluation and integration on platforms Windows XP XP 64bit Vista 7.
• Created images with Windows 7 and distributed for testing and rollout.
• Customized IE6/IE7 standards for the hospital applications and Synapse application to work.
• Responsible to maintain existing written documentation, periodic review, and Intranet posting. Responsible for new installation site technical review and configuration.
• Designed, maintained VMware ESX Server 3.5 infrastructure supporting consolidation of physical servers into
• VMware Farm and work closely with Storage and Networking teams to ensure allocated SAN, Fiber and networking infrastructure specifications.
• Provided reliability business continuity and disaster recovery by implementing VMware Vmotion, Distributing Resource Scheduling DRS, and high availability HA .

Field Engineer

• Created and maintained ghost images for workstations with patches for Windows XP. Installed and configured diagnostics, clinical and tech workstations, customized applications to support GE Enterprise Centricity PACS 2.1.
• Various applications were tested for evaluation and integration on platforms Windows XP XP 64bit Vista.
• Base line and configuring ISU, Image Volumes, CWEB, EA Enterprise Archive, DAS, LOTS, DPS.
• Customized IE6/IE7 standards for the hospital applications and Centricity application to work.
• Provided technical expertise in implementing and supporting all RIS/PACS functions and for the daily operational integrity of the systems. Served as a liaison between internal groups and the organization and vendors regarding all digital imagining initiatives. Provided customer support on hardware and software issues.
• Completed training for Centricity PACS at GE Healthcare facility in Waukesha Wisconsin.

Systems Engineer

• Set up a Windows 2003 Server Domain Network running Active Directory, DNS, DHCP, WINS.
• Creating Exchange user accounts and delegating permissions, creating storage groups, mailbox stores.
• Upgrading pc's form windows Win NT4.0 to Windows XP using VMWARE configuring financial applications.
• : Available upon request Interacting with users on daily bases to resolve any hardware or software configuration failures.
• Installing and configuring Servers and Workstations by using Ghost Multicast and Sysprep.