Summary of Qualifications

• Over 13 years of project and program management experience in the IT infrastructure and software development lifecycle SDLC across industries including healthcare, pharmaceutical and insurance industry
• Dedicated and focused leader with a results oriented approach
• Excellent communication and team building skills
• Ability to work in highly political environment
• Manage full life cycle of projects from project initiation through closure
• Excellent rapport with customers, both internal and external
• Experience managing remote resources and remote customers
• Strong documentation, project tracking, and project reporting skills
• Proven track record of managing multiple complex projects on time, within budget, to stakeholders satisfaction

Confidental a Ricoh company, is a leading provider of innovative document management systems and services, enabling customers to improve document workflow and increase efficiency.

Senior Project Manager

• Project Manager for San Diego, Hawaii and Los Angeles oversee all aspect of project scope, schedule, resource risks and overall management to ensure that customer needs and expectations are met. Create positive working relationships and lead projects with collaboration
• Responsibility for the management of all The Systems Development Life Cycle SDLC phases for assigned projects such as Workflow and Document Management using Fortis software Kofax Capture and Kofax Transformation Module KTM .
• Successfully managed project budgets between 100K - 1.6 million contracts.
• Review project proposals and plans to determine time frame limitations, funding constraints, procedures for accomplishing project, staffing requirements, and allotment of available resources throughout the various phases of the project.
• Coordinate and monitor the activities described in the SOW and ensure that all partners are fully involved in the implementation of project activities.
• Ensure deliverables/milestones in project plans are achieved within cost, schedule, scope, quality and delivery.
• Assure that the project teams are managing the system development process including systems analysis, technical design, and coding, testing, turnover to production and acceptance criteria.
• Communicate and work directly with Customer's IT department including senior IT leaders also engage with customer's facilities team to ensure proper implementation and post-installation support is provided.
• Utilized MS Project and SharePoint daily to manage project updates and deliverables.
• Engages RICOH and third party resources to provide proactive maintenance, as well as ongoing maintenance to ensure Service Level Agreements are met.
• Support the process for adhering to FDA computer systems validation compliance and SOX controls
• Successful management of: PETCO, HID Global Sempra Energy Mission Hospital Loma Linda Hospital Paramount Unified School District Fifth District Superior Court of CA, Maricopa County Sony Picture Entertainment, El Camino Hospital.

Confidental

Global provider of market leading healthcare technologies helping hospitals greatly improves patient care.

Sr. Project Manager

Contract position to augment PMO and close priority global projects related to the corporate divesture of Cardinal Health's clinical and medical products businesses. Responsible for multiple infrastructure projects and their financial management in excess of 20M.

• Acted as the interface between business partners and IT, ensuring business needs are translated into appropriate technology solutions regularly interact with the VPs and Directors.
• Ran very high visibility projects using Altiris Asset Change Management software following Software Development Life Cycle SDLC .
• Support the process for adhering to FDA computer systems validation compliance and SOX controls
• Managed all the activities from requirements gathering, software design, source code development, testing, and deployment.
• Managed the testing life cycle in a very controlled testing environment for the following: Unit testing System testing User Acceptance Testing.
• Create/manage detailed documentation: charter, scope, project plan, status reports, milestone charts/key performance metrics, network dependency diagrams
• Facilitate project execution phase reviews with the appropriate governance bodies, ensuring appropriate documentation and dissemination of phase review decisions.

provides applications and marketing services to community service organizations worldwide by providing online destination for active lifestyles technology

Program/Portfolio Manager

As a Program and Portfolio Manager of Active Network Project Management Office, I was responsible for the development, strategy and implementation of a project management discipline across Active Network providing guidance in project management processes and methodologies in a manner that is efficient, consistent, and standardized.

• Developed and implemented corporate wide Project Portfolio Management PPM process that was designed to acquire and view information about all of its projects, sorting and prioritizing each project according to certain criteria.
• Presented periodic Dashboard reports on the current program, future opportunities and project issues
• Created and implemented Program Management processes and policies by continuous alignment with strategic business objectives, and made recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Defined and assigned Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program
• Provide internal direction, leadership and accountability for mission critical project management efforts among and across all divisional lines.
• Standardized project documentation and methodology and project tracking and reporting procedures and Worked with the project managers to ensure that Project Management practices are followed consistently. Also coaches and mentors team members in the project management discipline
• Developed Project Management curriculum provided training to Project Managers, Department Managers and Technical Staff.
• Ran very high visibility programs i.e., PCI Compliancy Program, SAS70, Acquisition and Integration Programs, No Single Point of Failure Programs

Program/Portfolio Manager

• Accountable for managing all related projects portfolio in the Network Operations Enterprise Infrastructure to ensure IT programs and projects meet organization goals and requirements.
• Prioritized projects and ensured consistency with corporate strategies.
• Collaborated with management to develop a strategic roadmap for all IT infrastructure projects that aligned with program and corporate objectives.
• Involved in contract negotiations with the vendor and internal legal department.
• Presented periodic Dashboard reports on the current program, future opportunities and client issues.
• Created all project documentation: Feasibility, Project Charter, Project Schedule, Budget Tracking Spreadsheet, Communication Plan, and Risk and Issues Log.
• Ensured accurate invoicing, and monitored receivables for all projects under my direction.
• Managed an enterprise wide change management system with a budget over 1.2 million and over 500 end users.
• Managed an enterprise wide implementation of the multi-functional devices which included, removing desktop printers, centralized fax RighFax and scanning services, training, and vendor management, controlled expenses through implementation of advanced reporting by department use and reducing equipment maintenance costs.

• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
• Responsible for the Automation of 800 projects, resulting in a proper data reporting system which allowed upper management and other Project Mangers to monitor their project resources daily engineering visits, tasks and time allocation spent at the touch of the hand, which significantly increased customer satisfactions and higher inspection efficiency.
• Delivered project support to the Organization by providing guidance in project management processes and methodologies in a manner that is efficient, consistent, and standardized.
• Managed the Software Development team, following the SDLC methodology to effectively use and upgrade the Field Engineer software system which resulted in an annual savings of over 1.2M.
• Collaborated with key personnel to translate high-level business requirement information into a customized software program, resulting in reduced manpower, lower operating costs and increased the efficiency of daily operations.
• Played a key role in training internal and external customers on application functionality.

Senior Project Manager Contractor Accountable for managing an enterprise wide custom Electronic Document Management System EDMS , e-Process and Digital Signature deployment using FileNet following the SDLC phases for assigned projects with budgets over 2.2 million and over 800 end users.

• Successfully developed relationship and 6.8 million contract with the Bureau of Reclamation.
• Responsible for the program/project management including scope, cost, timelines, resources, risk mitigation, and issue management, internal external program/project communications.
• Played a key role in training internal and external customers on application functionality.
• Developed Program Charter, Costs Benefits Analysis, and status report for executives.
• Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
• Successful development Bureau of Reclamation Department State Architect Coachella Valley Water District.

Program Manager

• Responsible for the software development and quality assurance for the Kiosk software and systems worldwide installations include airports, convention centers, cruise ships, cafes and other public areas throughout the country and around the world.
• Managed a team of 15 Specialists, which included Web Masters, Software Developers, Quality Assurance, and System Administrators.
• Managed all development phases and changes of the Kiosk system which included the implementation of a Quality Assurance Lab Confidental

MIS Technical Engineer

• Worked directly for the Chief Internal MIS Officer/Executive. Responsible for effectively leading the MIS group in all aspects of maintaining the central IT databases and related services.
• Conducted extensive externally and internally assessment of the network environment to identify and analyze vulnerabilities to the security architectures, key network security posture and configurations issues and identified countermeasures to these known vulnerabilities.
• Created communication departments websites, email, documentation and training for companywide users and customers.
• Evaluated and recommended changes to current and future network requirements to meet the organization's needs.