SUMMARY

• Highly skilled certified Senior Program Manager Director with extensive working experience on domestic and international multidisciplinary projects.
• A fully bilingual Spanish and English - US Citizen engineer with management, sales, and marketing skills with strengths in decision-making, systematization, negotiations, leadership, problem resolution, record of improving profits and building brands to overcome challenges.

ACCOMPLISHMENTS

• Led Fiserv professional services for Latin America, Canada and the Caribbean Region, adding valuable experience in engineering management and project direction, with a reputation for saving troubled projects by setting priorities, reorganizing efforts, and surpassing goals.
• Provide a single point of contact for all issues relating to the Project LTE architecture implementation, provisioning, testing, First Field Application FFA planning and tracking activities. Manage the Project Plan. Review logical/physical schematics
• Successfully executed project plans worth over 500MM in sync with diverse teams and vendors like Ericsson, Nortel, Alcatel, Bechtel during the roll out of the RIP project, the implementation of DAS, UMTS, GSM, TDMA, CDMA, 3G and 4G technologies for Cingular Wireless, AT T and T-Mobile.
• Led R D teams through research, development and manufacturing of OEM and after-market MYE products for deployment of integrated systems in 14,000 facilities, reaching 150 million in sales.
• Produced a 40 increase in revenue through the creation of product specific marketing programs more suitable to Latin America and the Caribbean through partnership with current vendors, channels, VARs and independent dealers in every country and region of significant influence to the company.
• Increased profits by 20 , transforming a BOX building company, into a Total Solution Service Provider.
• Successfully completed the development and built of GSM wireless projects in Brazil, Venezuela, and Colombia worth 1.2 billion dollars, generating a 600 ROI.
• Launched a start-up company, emphasizing integrity and service as competitive differentiators, and growing the business to a full-service enterprise with 160 MM revenue and 380 staff in two years.
• Led turn-around of a subsidized company to a self-funded organization through effective use of custom solution services, products and field training support, increasing its ROI to 23 after a major acquisition.
• Founder of the telecomm branch radio, CCTV and GPS for the State of California DOT to enhance its communication and integration capacity with agencies like Local Police, Fire, CHP, EPA.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager

• Created processes to align AT T technology and the enterprise infrastructure to their business system initiatives
• Led the deployment of LTE Network Integration, E2E Testing, trace analysis, defects, CTS tickets, IMS Architecture and functional elements
• Conduct project turnover meeting with marketing engineers, as well as review and approve technical and commercial orders. Full technical and commercial coordination with customers and suppliers through appropriate sales channel. Accountable for quotation and booking of change orders, shipped margin, MOA variances, on-time delivery of drawings, on-time shipments and collection of receivables.
• Review factory project schedules. Monitor invoicing process together with accounting and coordinate with suppliers to ensure proper positive cash flow, MSA and RMAs.
• Attend customer meetings as required. Travel to customers or project sites manage scheduling, tracking, shipment, invoicing coordination, and being the primary customer contact for all project-related matters.
• Coordinate/negotiate with major vendors to improve pricing and delivery. Coordinate with all departments to assist in accomplishing the project goals. Actively participate in Quality Improvement process.
• Resolution of CCRP issues pertaining to the orders Initiate price change requests, apply mark-ups, prepare quotations and implement changes, as appropriate. Under general direction, resolve disputes involving back charges, escalation, delays, extras and warranty charges.
• Prepare releases, waivers of lien and affidavits to allow collection of all payments.

Confidential

Sr. Project Manager Consultant

Information Technologies for Hospitality

• Managed complex IT projects from conception through integration and quality assurance into live service
• Designed applications, services, user interfaces and configurable utilities based on business processes, strategy, IT architecture and roadmaps for the implementation of the established targets
• Worked with management to created corporate strategy to condition client to best practices of new century
• Work closely with the Service Manager to ensure an aligned and consistent service to customers
• Report on budget, schedule and resource utilization

Confidential

Sr. Project Manager Consultant

Implementation Mobility / Broadband

• Managed and provide leadership role in creation and delivery of all project deliverables and documents to support all project team activities during project lifecycle including: plan presale , prepare, design, implement, operate, and optimize phases, including project resources
• Managed and resolve daily project issues, escalate issues as required through appropriate channels to ensure project deliverables are met and ensure customer satisfaction

Confidential

Sr. Project Manager Consultant

Development and implementation Wireless / Broadband

• Responsible for the end-to-end oversight of Distributed Antennas Systems DAS deployment and solution delivery for at t including wireless backhaul, directing the project efforts in a matrix environment at market and national level.
• Led at t teams including, RF engineering, operations, construction and planning to deliver on time, within budget and update actuals in QuickBase, SOX. MS Project, CASPR, Mobius, CAPTRAC, Siterra, and CSS.
• Managed cross functional actives working all markets involved to plan capacity, remove deployment roadblocks, create presentations, and serving as the go-to person for all internal and external entities.

Confidential

Sr. Project Manager Consultant

RF and Radio System Development and implementation

• Led the design of a nationwide multi-phase radio network interoperable wireless / microwave communications system to support positive train control, using radio frequencies to monitor train activity, prevent train collisions and worker injuries, and enhance public safety for Federal Railroad industry, SCRRA, Metrolink, Caltrains.

Confidential

Senior Program Management Director

Technology Product development and implementation

• Managed a 200MM turnkey Home Land project through Rapiscan-OSI Systems to design, supply and implement a system for inspection of all documented baggage in all GAP airports in Mexico.

Confidential

FL Senior Program Manager

Technology development and implementation

• Responsible for 35 banking software projects with budgets up to 500M and development of new clients.
• Led progress and resolved gaps between requirements, design, client expectations and actual work output.
• Managed medium to large scale solution implementations by use of processes, improvement and best practice to strategize protocols and determine appropriate configurations, techniques, and methodologies.
• Provided team leadership through analysis, scheduling, production, implementation, and monitoring to bring assigned projects to a successful conclusion.

Confidential

Director of Product Development

New Technology Development, OEM and R D

• Responsible for all manufacturing, engineering, tooling, and supply chain issues acting as the liaison between engineering, sales and marketing to provide smooth flow and focus on the product.
• Developed operational plans to support growth and assisted sales with training and technical presentations.
• Supported daily production management, monitor manufacturing quality and suggest improvements
• Managed profits, product line, schedules, inventory, maintenance and deliveries at competitive costs.
• Evaluated global competitive and new product lines and markets and quality standards.
• Proposed design, policy additions and revisions. Identified customer needs and competitive markets.

Confidential

Sr. Program Manager Consultant

Wireless Telecomm Provider

• Oversee architecture, engineering, environmental compliance, site acquisition and the overall project management for new site build as well as site modification, including property management resolution.
• Executed project plans, supervised project managers, contractors, providers and vendors GlobeTel, Nortel, Alcatel, Black Veatch to deploy UMTS, GSM, TDMA, CDMA, RFID, NFC, including wireless backhaul, microwave technologies.
• Monitored and tracked progress and work with all stakeholders Local, National, Regional, and Market as well as LEC to ensured deliverables and construction requirements were met.
• Worked with internal and external entities to deliver customer and executive briefings on deployment, technical issues/solutions, pricing, schedule of timelines and update of databases.

Confidential

Sr. Program Manager Consultant.

Wireless Telecomm Provider

• Successfully executed project plans worth 500MM working in sync with diverse teams and vendors like Ericsson, Bechtel during the RIP project, 3G RNC deployment, RAN Growth, E911 roll outs. Also support of CDMA, microwave, including wireless backhaul, BSC, MSC, OSS 5.1 and CS Core MSS, MGW .
• Managed and supported new site development and quality control. And all issues reported to the regional provisioning group, and the local exchange carrier site build committee.
• Responsible for inquires related to site acquisition, zoning, title, site walks, submittals, new site design, construction, power, telecom services, project deliverables and decommissioning of temporary sites.
• Conducted inspections and documentation of equipment testing and inventory, antenna azimuths and tilts, safety and general conditions of all cell sites optimizing current RF requirements and market performance.

Confidential

Sr. Program Manager Consultant.

Audio, visual and new technology

• Designed large audio, visual, lighting and control system, schematics, single line drawings and site layouts, to enable efficient fabrication, installation and standard reputation in front of clients, vendors and staff.
• Managed the development process through all stages of the product development concept, prototype, evaluation, A/V system testing, product specifications, technology development, QA, and launch .
• Supported sales and marketing on preparation and submittal of bid documents and proposals.

Confidential

Program Manager Consultant Consolidation Services

Wireless, RF, and new technology

• Accomplished in 60 days the full consolidation of the company's concessions and relocation of resources to a more productive territory, retaining three major accounts representing a 23 of total sales volume.

• Led negotiations with carriers, ILECs on required transport, trunk services and CLEC models.

Confidential

PM Consultant

The Walt Disney Internet Group, Entertainment and New Technologies

• Launched within 60 days, a business plan to develop a new wireless venture to enhance the state of art integrated solutions for the entertainment industry, creating methods and benchmarking techniques to coached staff in the application of standard project management methodology and tools, including QA/QC testing and implementation of complex integrated BI solutions to optimize system and business processes.

Confidential

Consultant

Telecomm, Broadband, Construction

• Led third party vendors and agencies, as well as internal depts. like admin, database, safety, staffing and TT management, field services, NOC, customer care and help desk, design and engineering.
• Drive regional implementation for radio, data, cabling and underground, IP PBX, voice over IP systems, LAN, WAN, VPN, WiFi, multimedia messaging, wireless wireline, converged networks, call center solutions, system admin / troubleshooting tools, and disaster recovery.